How to cite this paper
Anh, T., Hanh, P., Cam, L., Van, K & Dinh, L. (2019). A study of the factors affecting the content created by international travellers in Vietnam.Management Science Letters , 9(12), 2051-2062.
Refrences
Abubakar, A. M., Ilkan, M., & Sahin, P. (2016). eWOM, eReferral and gender in the virtual communi-ty. Marketing Intelligence & Planning, 34(5), 692-710.
Ahmad Sharabati, A. A., Salim Khraim, H., & Atta Khateeb, R. (2014). Relationship between direct-to-consumer advertising and consumers’ decision-making. International Journal of Pharmaceutical and Healthcare Marketing, 8(2), 178-192.
Ajagunna, I., & Crick, A. P. (2014). Managing interactions in the tourism industry–a strategic tool for success: Perspectives on Jamaica tourism industry. Worldwide Hospitality and Tourism Themes, 6(2), 179-190.
Alarcón, D., & Sánchez. J.A. (2015). Assessing convergent and discriminant validity in the ADHD-R IV rating scale: User-written commands for Average Variance Extracted (AVE), Composite Reliability (CR), and Heterotrait-Monotrait ratio of correlations (HTMT).
Bachleda, C., & Berrada-Fathi, B. (2016). Is negative eWOM more influential than negative pWOM?. Journal of Service Theory and Practice, 26(1), 109-132.
Belso-Martínez, J. A., Xavier Molina-Morales, F., & Mas-Verdu, F. (2013). Perceived usefulness of innova-tion programs for high-tech and low-tech firms. Management Decision, 51(6), 1190-1206.
Brandon-Jones, A., & Kauppi, K. (2018). Examining the antecedents of the technology acceptance model within e-procurement. International Journal of Operations & Production Management, 38(1), 22-42.
Bronner, F., & De Hoog, R. (2010). Consumer-generated versus marketer-generated websites in consumer de-cision making. International Journal of Market Research, 52(2), 231-248.
Cheah, I., Phau, I., & Liang, J. (2015). Factors influencing consumers’ attitudes and purchase intentions of e-deals. Marketing Intelligence & Planning, 33(5), 763-783.
Cox, C., Burgess, S., Sellitto, C., & Buultjens, J. (2009). The role of user-generated content in tourists' travel planning behavior. Journal of Hospitality Marketing & Management, 18(8), 743-764.
Daniels. K. (2013). Infographic: Social Media Stats 2013. Retrieval. Digitalbuzzblog.com. Accessed on 19th Aug 2017.
Davcik, S. N. (2014). The use and misuse of structural equation modeling in management research: A review and critique. Journal of Advances in Management Research, 11(1), 47-81.
Field, A. (2013). Discovering statistics using IBM SPSS statistics. Sage.
Fine, M. B., Gironda, J., & Petrescu, M. (2017). Prosumer motivations for electronic word-of-mouth commu-nication behaviors. Journal of Hospitality and Tourism Technology, 8(2), 280-295.
Fotis, J. N., Buhalis, D., & Rossides, N. (2012). Social media use and impact during the holiday travel plan-ning process (pp. 13-24). Springer-Verlag.
Gassiot Melian, A., Prats, L., & Coromina, L. (2016). The perceived value of accessibility in religious sites–do disabled and non-disabled travellers behave differently?. Tourism Review, 71(2), 105-117.
Geri, N., Gafni, R., & Bengov, P. (2017). Crowdsourcing as a business model: extrinsic motivations for knowledge sharing in user-generated content websites. Journal of Global Operations and Strategic Sourc-ing, 10(1), 90-111.
Guh, W. Y., Lin, S. P., Fan, C. J., & Yang, C. F. (2013). Effects of organizational justice on organizational citizenship behaviors: Mediating effects of institutional trust and affective commitment. Psychological re-ports, 112(3), 818-834.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2016). Testing measurement invariance of composites using par-tial least squares. International Marketing Review, 33(3), 405-431.
Herrero, Á., San Martín, H., & Hernández, J. M. (2015). How online search behavior is influenced by user-generated content on review websites and hotel interactive websites. International Journal of Contempo-rary Hospitality Management, 27(7), 1573-1597.
Iyer, P., Yazdanparast, A., & Strutton, D. (2017). Examining the effectiveness of WOM/eWOM communica-tions across age-based cohorts: implications for political marketers. Journal of Consumer Marketing, 34(7), 646-663.
Jonsson, P., & Myrelid, P. (2016). Supply chain information utilisation: conceptualisation and anteced-ents. International Journal of Operations & Production Management, 36(12), 1769-1799.
Joseph, F. H. J. R., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A glob-al perspective. Pearson Education.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
Kim, M., & Lee, M. (2017). Brand-related user-generated content on social media: the roles of source and sponsorship. Internet Research, 27(5), 1085-1103.
Kline, R. B. (2011). Principles and practice of structural equation modeling, 3rd ed.
Kudeshia, C., & Kumar, A. (2017). Social eWOM: does it affect the brand attitude and purchase intention of brands?. Management Research Review, 40(3), 310-330.
Kucukusta, D. (2017). Chinese travelers’ preferences for hotel amenities. International Journal of Contempo-rary Hospitality Management, 29(7), 1956-1976.
Lajoie, D., Boudrias, J. S., Rousseau, V., & Brunelle, É. (2017). Value congruence and tenure as moderators of transformational leadership effects. Leadership & Organization Development Journal, 38(2), 254-269.
Liu, Y., Segev, S., & Villar, M. E. (2017). Comparing two mechanisms for green consumption: cognitive-affect behavior vs theory of reasoned action. Journal of Consumer Marketing, 34(5), 442-454.
Lu, A. C. C., & Gursoy, D. (2015). A conceptual model of consumers’ online tourism confusion. International Journal of Contemporary Hospitality Management, 27(6), 1320-1342.
Mahmood, K. (2017). Reliability and validity of self-efficacy scales assessing students’ information literacy skills: A systematic review. The Electronic Library, 35(5), 1035-1051.
Messner, W. (2015). Measuring existent intercultural effectiveness in global teams. International Journal of Managing Projects in Business, 8(1), 107-132.
Morosan, C., & DeFranco, A. (2016). Co-creating value in hotels using mobile devices: a conceptual model with empirical validation. International Journal of Hospitality Management, 52, 131-142.
Mostafa, A. M. S. (2017). High-performance HR practices, positive affect and employee outcomes. Journal of Managerial Psychology, 32(2), 163-176.
Park, H., & Cho, H. (2012). Social network online communities: information sources for apparel shop-ping. Journal of Consumer Marketing, 29(6), 400-411.
Pagani, M., E. Goldsmith, R., & F. Hofacker, C. (2013). Extraversion as a stimulus for user-generated con-tent. Journal of Research in Interactive Marketing, 7(4), 242-256.
Presi, C., Saridakis, C., & Hartmans, S. (2014). User-generated content behaviour of the dissatisfied service customer. European Journal of Marketing, 48(9/10), 1600-1625.
Reinhold, S., Zach, F. J., & Krizaj, D. (2017). Business models in tourism: a review and research agen-da. Tourism Review, 72(4), 462-482.
Ribeiro, H., Fonseca Amaro, S., Seabra, C., & Luís Abrantes, J. (2014). Travel content creation: The influence of travelers’ innovativeness, involvement and use of social media. Journal of Hospitality and Tourism Technology, 5(3), 245-260.
Rossmann, A., Ranjan, K. R., & Sugathan, P. (2016). Drivers of user engagement in eWoM communica-tion. Journal of Services Marketing, 30(5), 541-553.
Pöyry, E., Parvinen, P., & Malmivaara, T. (2013). Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage. Electronic Commerce Research and Applications, 12(4), 224-235.
Rauniar, R., Rawski, G., Yang, J., & Johnson, B. (2014). Technology acceptance model (TAM) and social media usage: an empirical study on Facebook. Journal of Enterprise Information Management, 27(1), 6-30.
Raykov, T. (1997). Scale reliability, Cronbach's coefficient alpha, and violations of essential tau-equivalence with fixed congeneric components. Multivariate Behavioral Research, 32(4), 329 – 352.
Roger, S. (2006). Data Collection and Analysis. 2nd ed., SAGE Publications in association with The Open University.
Saadeghvaziri, F., Dehdashti, Z., & Reza Kheyrkhah Askarabad, M. (2013). Web advertising: Assessing be-liefs, attitudes, purchase intention and behavioral responses. Journal of Economic and Administrative Sci-ences, 29(2), 99-112.
Sainaghi, R. (2010). A meta-analysis of hotel performance. Continental or worldwide style?. Tourism Re-view, 65(3), 46-69.
Sekaran, U. 3rd Ed. (2000). Research Methods for Business: A Skills Building Approach. New York: John Wiley & Sons.
Stephan R., Florian J. Z. and Dejan K. (2017). Business models in tourism: a review and research agenda. Tourism Review, Vol. 72 Issue: 4, pp.462-482.
Skogland, M. A. C. (2017). A spatial approach to transformational change: Strategic alignment of the spatial and cultural environment. Journal of Corporate Real Estate, 19(4), 285-299.
Svensson, G. (2015). Contemporary process to test the theory of a research model through covariance-based structural equation modeling in business research: is it science, quasi-science or just non-science…?. European Business Review, 27(4), 447-458.
Tabachnick, B. G., & Fidell, L. S. (1996). Using multivariate statistics 3rd edition. NY: Harper Collins.
Tschannen-Moran, M., Bankole, R. A., Mitchell, R. M., & Moore Jr, D. M. (2013). Student academic opti-mism: A confirmatory factor analysis. Journal of Educational Administration, 51(2), 150-175.
Thakur, R., H. Summey, J., & John, J. (2013). A perceptual approach to understanding user-generated media behavior. Journal of Consumer Marketing, 30(1), 4-16.
Ullah, S., Siddiqui, A. F., & Tashfeen, R. (2017). Corporate leverage: structural equations framework in an emerging economy. Managerial Finance, 43(11), 1224-1235.
Varkaris, E., & Neuhofer, B. (2017). The influence of social media on the consumers’ hotel decision jour-ney. Journal of Hospitality and Tourism Technology, 8(1), 101-118.
Yang, J., Sia, C. L., Liu, L., & Chen, H. (2016). Sellers versus buyers: differences in user information sharing on social commerce sites. Information Technology & People, 29(2), 444-470.
Yuzhanin, S., & Fisher, D. (2016). The efficacy of the theory of planned behavior for predicting intentions to choose a travel destination: a review. Tourism Review, 71(2), 135-147.
Zhao, X., Wang, L., Guo, X., & Law, R. (2015). The influence of online reviews to online hotel booking in-tentions. International Journal of Contemporary Hospitality Management, 27(6), 1343-1364.
Ahmad Sharabati, A. A., Salim Khraim, H., & Atta Khateeb, R. (2014). Relationship between direct-to-consumer advertising and consumers’ decision-making. International Journal of Pharmaceutical and Healthcare Marketing, 8(2), 178-192.
Ajagunna, I., & Crick, A. P. (2014). Managing interactions in the tourism industry–a strategic tool for success: Perspectives on Jamaica tourism industry. Worldwide Hospitality and Tourism Themes, 6(2), 179-190.
Alarcón, D., & Sánchez. J.A. (2015). Assessing convergent and discriminant validity in the ADHD-R IV rating scale: User-written commands for Average Variance Extracted (AVE), Composite Reliability (CR), and Heterotrait-Monotrait ratio of correlations (HTMT).
Bachleda, C., & Berrada-Fathi, B. (2016). Is negative eWOM more influential than negative pWOM?. Journal of Service Theory and Practice, 26(1), 109-132.
Belso-Martínez, J. A., Xavier Molina-Morales, F., & Mas-Verdu, F. (2013). Perceived usefulness of innova-tion programs for high-tech and low-tech firms. Management Decision, 51(6), 1190-1206.
Brandon-Jones, A., & Kauppi, K. (2018). Examining the antecedents of the technology acceptance model within e-procurement. International Journal of Operations & Production Management, 38(1), 22-42.
Bronner, F., & De Hoog, R. (2010). Consumer-generated versus marketer-generated websites in consumer de-cision making. International Journal of Market Research, 52(2), 231-248.
Cheah, I., Phau, I., & Liang, J. (2015). Factors influencing consumers’ attitudes and purchase intentions of e-deals. Marketing Intelligence & Planning, 33(5), 763-783.
Cox, C., Burgess, S., Sellitto, C., & Buultjens, J. (2009). The role of user-generated content in tourists' travel planning behavior. Journal of Hospitality Marketing & Management, 18(8), 743-764.
Daniels. K. (2013). Infographic: Social Media Stats 2013. Retrieval. Digitalbuzzblog.com. Accessed on 19th Aug 2017.
Davcik, S. N. (2014). The use and misuse of structural equation modeling in management research: A review and critique. Journal of Advances in Management Research, 11(1), 47-81.
Field, A. (2013). Discovering statistics using IBM SPSS statistics. Sage.
Fine, M. B., Gironda, J., & Petrescu, M. (2017). Prosumer motivations for electronic word-of-mouth commu-nication behaviors. Journal of Hospitality and Tourism Technology, 8(2), 280-295.
Fotis, J. N., Buhalis, D., & Rossides, N. (2012). Social media use and impact during the holiday travel plan-ning process (pp. 13-24). Springer-Verlag.
Gassiot Melian, A., Prats, L., & Coromina, L. (2016). The perceived value of accessibility in religious sites–do disabled and non-disabled travellers behave differently?. Tourism Review, 71(2), 105-117.
Geri, N., Gafni, R., & Bengov, P. (2017). Crowdsourcing as a business model: extrinsic motivations for knowledge sharing in user-generated content websites. Journal of Global Operations and Strategic Sourc-ing, 10(1), 90-111.
Guh, W. Y., Lin, S. P., Fan, C. J., & Yang, C. F. (2013). Effects of organizational justice on organizational citizenship behaviors: Mediating effects of institutional trust and affective commitment. Psychological re-ports, 112(3), 818-834.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2016). Testing measurement invariance of composites using par-tial least squares. International Marketing Review, 33(3), 405-431.
Herrero, Á., San Martín, H., & Hernández, J. M. (2015). How online search behavior is influenced by user-generated content on review websites and hotel interactive websites. International Journal of Contempo-rary Hospitality Management, 27(7), 1573-1597.
Iyer, P., Yazdanparast, A., & Strutton, D. (2017). Examining the effectiveness of WOM/eWOM communica-tions across age-based cohorts: implications for political marketers. Journal of Consumer Marketing, 34(7), 646-663.
Jonsson, P., & Myrelid, P. (2016). Supply chain information utilisation: conceptualisation and anteced-ents. International Journal of Operations & Production Management, 36(12), 1769-1799.
Joseph, F. H. J. R., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A glob-al perspective. Pearson Education.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
Kim, M., & Lee, M. (2017). Brand-related user-generated content on social media: the roles of source and sponsorship. Internet Research, 27(5), 1085-1103.
Kline, R. B. (2011). Principles and practice of structural equation modeling, 3rd ed.
Kudeshia, C., & Kumar, A. (2017). Social eWOM: does it affect the brand attitude and purchase intention of brands?. Management Research Review, 40(3), 310-330.
Kucukusta, D. (2017). Chinese travelers’ preferences for hotel amenities. International Journal of Contempo-rary Hospitality Management, 29(7), 1956-1976.
Lajoie, D., Boudrias, J. S., Rousseau, V., & Brunelle, É. (2017). Value congruence and tenure as moderators of transformational leadership effects. Leadership & Organization Development Journal, 38(2), 254-269.
Liu, Y., Segev, S., & Villar, M. E. (2017). Comparing two mechanisms for green consumption: cognitive-affect behavior vs theory of reasoned action. Journal of Consumer Marketing, 34(5), 442-454.
Lu, A. C. C., & Gursoy, D. (2015). A conceptual model of consumers’ online tourism confusion. International Journal of Contemporary Hospitality Management, 27(6), 1320-1342.
Mahmood, K. (2017). Reliability and validity of self-efficacy scales assessing students’ information literacy skills: A systematic review. The Electronic Library, 35(5), 1035-1051.
Messner, W. (2015). Measuring existent intercultural effectiveness in global teams. International Journal of Managing Projects in Business, 8(1), 107-132.
Morosan, C., & DeFranco, A. (2016). Co-creating value in hotels using mobile devices: a conceptual model with empirical validation. International Journal of Hospitality Management, 52, 131-142.
Mostafa, A. M. S. (2017). High-performance HR practices, positive affect and employee outcomes. Journal of Managerial Psychology, 32(2), 163-176.
Park, H., & Cho, H. (2012). Social network online communities: information sources for apparel shop-ping. Journal of Consumer Marketing, 29(6), 400-411.
Pagani, M., E. Goldsmith, R., & F. Hofacker, C. (2013). Extraversion as a stimulus for user-generated con-tent. Journal of Research in Interactive Marketing, 7(4), 242-256.
Presi, C., Saridakis, C., & Hartmans, S. (2014). User-generated content behaviour of the dissatisfied service customer. European Journal of Marketing, 48(9/10), 1600-1625.
Reinhold, S., Zach, F. J., & Krizaj, D. (2017). Business models in tourism: a review and research agen-da. Tourism Review, 72(4), 462-482.
Ribeiro, H., Fonseca Amaro, S., Seabra, C., & Luís Abrantes, J. (2014). Travel content creation: The influence of travelers’ innovativeness, involvement and use of social media. Journal of Hospitality and Tourism Technology, 5(3), 245-260.
Rossmann, A., Ranjan, K. R., & Sugathan, P. (2016). Drivers of user engagement in eWoM communica-tion. Journal of Services Marketing, 30(5), 541-553.
Pöyry, E., Parvinen, P., & Malmivaara, T. (2013). Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage. Electronic Commerce Research and Applications, 12(4), 224-235.
Rauniar, R., Rawski, G., Yang, J., & Johnson, B. (2014). Technology acceptance model (TAM) and social media usage: an empirical study on Facebook. Journal of Enterprise Information Management, 27(1), 6-30.
Raykov, T. (1997). Scale reliability, Cronbach's coefficient alpha, and violations of essential tau-equivalence with fixed congeneric components. Multivariate Behavioral Research, 32(4), 329 – 352.
Roger, S. (2006). Data Collection and Analysis. 2nd ed., SAGE Publications in association with The Open University.
Saadeghvaziri, F., Dehdashti, Z., & Reza Kheyrkhah Askarabad, M. (2013). Web advertising: Assessing be-liefs, attitudes, purchase intention and behavioral responses. Journal of Economic and Administrative Sci-ences, 29(2), 99-112.
Sainaghi, R. (2010). A meta-analysis of hotel performance. Continental or worldwide style?. Tourism Re-view, 65(3), 46-69.
Sekaran, U. 3rd Ed. (2000). Research Methods for Business: A Skills Building Approach. New York: John Wiley & Sons.
Stephan R., Florian J. Z. and Dejan K. (2017). Business models in tourism: a review and research agenda. Tourism Review, Vol. 72 Issue: 4, pp.462-482.
Skogland, M. A. C. (2017). A spatial approach to transformational change: Strategic alignment of the spatial and cultural environment. Journal of Corporate Real Estate, 19(4), 285-299.
Svensson, G. (2015). Contemporary process to test the theory of a research model through covariance-based structural equation modeling in business research: is it science, quasi-science or just non-science…?. European Business Review, 27(4), 447-458.
Tabachnick, B. G., & Fidell, L. S. (1996). Using multivariate statistics 3rd edition. NY: Harper Collins.
Tschannen-Moran, M., Bankole, R. A., Mitchell, R. M., & Moore Jr, D. M. (2013). Student academic opti-mism: A confirmatory factor analysis. Journal of Educational Administration, 51(2), 150-175.
Thakur, R., H. Summey, J., & John, J. (2013). A perceptual approach to understanding user-generated media behavior. Journal of Consumer Marketing, 30(1), 4-16.
Ullah, S., Siddiqui, A. F., & Tashfeen, R. (2017). Corporate leverage: structural equations framework in an emerging economy. Managerial Finance, 43(11), 1224-1235.
Varkaris, E., & Neuhofer, B. (2017). The influence of social media on the consumers’ hotel decision jour-ney. Journal of Hospitality and Tourism Technology, 8(1), 101-118.
Yang, J., Sia, C. L., Liu, L., & Chen, H. (2016). Sellers versus buyers: differences in user information sharing on social commerce sites. Information Technology & People, 29(2), 444-470.
Yuzhanin, S., & Fisher, D. (2016). The efficacy of the theory of planned behavior for predicting intentions to choose a travel destination: a review. Tourism Review, 71(2), 135-147.
Zhao, X., Wang, L., Guo, X., & Law, R. (2015). The influence of online reviews to online hotel booking in-tentions. International Journal of Contemporary Hospitality Management, 27(6), 1343-1364.