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Growing Science » Authors » Zeplin Jiwa Husada Tarigan

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Naser Azad(82)
Mohammad Reza Iravani(64)
Zeplin Jiwa Husada Tarigan(63)
Endri Endri(45)
Muhammad Alshurideh(42)
Hotlan Siagian(39)
Jumadil Saputra(36)
Dmaithan Almajali(36)
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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

The role of chef competency in driving process innovation, product innovation, knowledge communication, and restaurant performance Pages 129-138 Right click to download the paper Download PDF

Authors: Agung Harianto, Zeplin Jiwa Husada Tarigan, Sautma Ronni Basana

DOI: 10.5267/j.dsl.2025.10.004

Keywords: Competency of the chef, Process innovation, Restaurant innovation of product, Communication of knowledge, Restaurant performance

Abstract:
Restaurants currently receive numerous government incentives for opening their businesses, as they can absorb labor and contribute to generating substantial taxes. The success of a restaurant business is achieved through product innovation and service processes provided to customers. The study aims to investigate the relationship between chef competence and restaurant performance, focusing on knowledge communication, restaurant menus, and process innovation. The results of data collection in the provinces of the Special Region of Yogyakarta, Central Java, and East Java amounted to 115 restaurant businesses. Researchers collected data by direct distribution and using Google Forms. Data processing was conducted using SmartPLS 4 to address all research hypotheses. The results showed that chef competency has a significant impact on process innovation, product innovation, and communication of knowledge. Restaurants have implemented process innovations that have a significant impact on increasing product innovation by 0.357, knowledge communication by 0.316, and restaurant performance by 0.218. Restaurant innovation of product occurs, which cannot have a significant impact on communication of knowledge, but has a significant impact on restaurant performance by 0.322. The chef's ability to effectively communicate knowledge can have a significant impact on restaurant performance. The research results provide practical contributions for restaurant managers to maintain an environment that facilitates knowledge sharing between senior and junior chefs, thereby promoting menu and process innovation that meets restaurant standards.
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Journal: DSL | Year: 2026 | Volume: 15 | Issue: 1 | Views: 71 | Reviews: 0

 
2.

Rethinking operational decisions making: Strategic drivers from management commitment, supply chain transparency and integration Pages 837-848 Right click to download the paper Download PDF

Authors: Sautma Ronni Basana, Mariana Ing Malelak, Hotlan Siagian, Ruth Srininta Tarigan, Zeplin Jiwa Husada Tarigan, Zarul Azhar bin Nasir

DOI: 10.5267/j.dsl.2025.8.005

Keywords: Commitment management, Supply chain transparency, Supply chain integration, Operational decision-making

Abstract:
This study aims to examine the influence of commitment management on supply chain integration, supply chain transparency, and operational decision-making in manufacturing companies in Indonesia. Amidst the increasing complexity of supply chains and the demands for rapid, data-driven decision-making, companies need to build integrated and transparent systems, supported by strong commitment from top management. This study used a quantitative approach with a survey method of 128 respondents from manufacturing companies in Java, and the data were analyzed using Partial Least Square (PLS) techniques. The results showed that commitment management significantly influenced supply chain integration, supply chain transparency, and operational decision-making. Supply chain integration was also shown to influence supply chain transparency, but not significantly on operational decision-making. Meanwhile, supply chain transparency significantly influenced operational decision-making. A mediation test showed that the indirect influence of commitment management on operational decision-making through supply chain integration and transparency was not significant. This indicates that operational decision-making still relies heavily on the direct involvement of top management. This study provides a theoretical contribution in enriching the understanding of the role of management commitment in supply chain-based operational decision-making systems. Practically, the results of this study recommend strengthening the role of middle managers, decision-making training, and the implementation of integrated information systems to improve the effectiveness of operational decisions in real time.
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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 4 | Views: 417 | Reviews: 0

 
3.

The human-machine interface enables collaborative decision-making and supply chain flexibility to boost operational performance Pages 493-506 Right click to download the paper Download PDF

Authors: Hotlan Siagian, Yonathan Palumian, Sautma Ronni Basana, Zeplin Jiwa Husada Tarigan, Roxanne O. Doro

DOI: 10.5267/j.dsl.2024.12.006

Keywords: Human-machine interface, Collaborative decision-making, Supply chain flexibility, Operational performance

Abstract:
Using technology, such as human-machine interfaces, can enhance operational performance processes and increase the flexibility of the supply chain. Human-machine interfaces can produce operational control systems quickly and accurately. The research aims to explore the impact of human-machine interface on operational performance through collaborative decision making and supply chain agility. The sample criteria are the manufacturing companies with over 20 employees in Indonesia. The questionnaires were distributed offline (76 respondents) and online through Google Forms (427 respondents), so 503 questionnaires were valid—data processing using SmartPLS software version 4.0. The study results showed that the human-machine interface technology positively affects collaborative decision-making, supply chain flexibility, and operational performance with coefficients of 0,559, 0,490, and 0,340, respectively. Collaborative decision-making involving customer partners in planning decisions and communicating decisions with external partners influences supply chain flexibility by a coefficient of 0.375 and operational performance by 0.149. Moreover, supply chain flexibility with flexible planning and production processes and flexible labor placement influences operational performance by a coefficient of 0.381. The practical contribution of research enlightens company managers to build integrated systems and automation. It encourages top management and owners to think about investing in machines with high automation in the economy. Besides, these findings enrich the theoretical background in supply chain management and the resource-based view.
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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 2 | Views: 636 | Reviews: 0

 
4.

The influence of information technology integration on firm performance through supply chain quality and supply chain resilience Pages 225-238 Right click to download the paper Download PDF

Authors: Sautma Ronni Basana, Mariana Ing Malelak, Widjojo Suprapto, Zeplin Jiwa Husada Tarigan, Zefanya Valentino Bastanta Tarigan, Roxanne O. Doro

DOI: 10.5267/j.dsl.2024.9.004

Keywords: Technology information integration, Supply chain quality integration, Supply chain resilience, Firm performance

Abstract:
Products produced by manufacturing companies are always required to meet the requirements set by customers. Manufacturing companies need to maintain product quality by involving internal company components and external partners by using integrated information technology to become supply chain quality integration. All components in the supply chain flow must be committed to maintaining product quality in their respective roles. The research aims to ensure that technology information integration can impact firm performance through supply chain quality integration and resilience. Data collection on manufacturing companies in Java using purposive sampling found 162 companies that had received ISO certification. Respondents were determined to be employees at the middle management level and had worked for a minimum of 3 years. Data processing used partial least squares version 4 to answer all research hypotheses. The data processing results showed that information technology integration influenced supply chain quality integration by 0.588 and supply chain resilience by 0.523 and had no significant effect on increasing firm performance. Supply chain quality integration influences supply chain resilience by 0.288 and increases firm performance by 0.496. Lastly, Supply chain resilience has a positive and significant effect on increasing firm performance by 0.169. The research results provide a practical contribution to the company's top management in maintaining the role and function of technology information integration and the ISO system in maintaining supply chain quality integration. Theoretical contribution to enrich the theory of total quality management and supply chain management.

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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 1 | Views: 547 | Reviews: 0

 
5.

The influence of information technology on supply chain resilience through purchasing strategy, production flexibility, and supply chain responsiveness Pages 791-806 Right click to download the paper Download PDF

Authors: Ruth Srininta Tarigan, Zefanya Valentino Bastanta Tarigan, Maria Natalia Damayanti Maer, Zeplin Jiwa Husada Tarigan, Ferry Jie

DOI: 10.5267/j.dsl.2024.9.001

Keywords: Information technology implementation, Production flexibility, Purchasing strategy, Supply chain responsiveness, Resilience

Abstract:
In today's rapidly changing business environment, companies need to be dynamic, adapting their internal processes to respond effectively to external changes. Information Technology has become crucial for businesses to enhance their ability to manage and adapt to change. This study examines East Java manufacturing companies that have heavily invested in sustainable IT systems to enhance their supply chain responsiveness and resilience through improved purchasing strategies and production flexibility. The study collected data from companies that had implemented IT for at least three years, with respondents being permanent employees with a minimum of two years' experience. Analysis of 108 survey responses using SmartPLS 4 revealed significant impacts of IT implementation on purchasing strategy (0.610), production flexibility (0.363), and supply chain responsiveness (0.164). Furthermore, purchasing strategy influenced production flexibility (0.367), supply chain responsiveness (0.348), and resilience (0.166). Production flexibility also affected supply chain responsiveness (0.348) and resilience (0.343), while responsiveness impacted resilience by 0.306. These findings provide a practical contribution for functional managers in companies regarding the importance of IT investment in developing effective purchasing, production, and marketing strategies to meet market demands swiftly. The research contributes to supply chain strategy and resilience theory while highlighting the significance of strong collaboration with external partners for top management.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 4 | Views: 2855 | Reviews: 0

 
6.

The role of top management commitment to improve operational performance through it adoption, supply chain integration, and green supply chain management Pages 647-662 Right click to download the paper Download PDF

Authors: Zenia Estella Soesetyo, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Sautma Ronni Basana, Ferry Jie

DOI: 10.5267/j.dsl.2024.4.007

Keywords: Top management commitment, Information technology adoption, Supply chain integration, Green supply chain management, Operational performance

Abstract:
Manufacturing companies constantly strive to produce products that promote better competitiveness. In addition, the current business environment requires manufacturing companies to adopt environmentally friendly concepts, which have become a global customer concern. Therefore, companies must inevitably meet environmental protection requirements through ecologically friendly processes and products. Meanwhile, environmentally friendly adoption requires a capital-intensive investment, which doubts the management regarding the investment return. Hence, top management commitment is highly needed to maintain eco-friendly products and contribute to the company's performance. This study examines the role of top management commitment to operational performance through adopting information technology, supply chain integration, and green supply chain management. This study surveyed manufacturing companies that have implemented ISO 14000, as many as 73 companies with criteria of having more than 100 employees. Data is collected using questionnaires directly and online with Google Forms. The results of data processing analysis found that top management commitment influences information technology adoption with a priority scale to maintain competitiveness and strategies that increase competitiveness. Top management commitment through information technology can improve supply chain integration and green supply chain management. In addition, supply chain integration improves green supply chain management and operational performance. Implement environmental-friendly measures by involving external partners to impact operational performance. The results of this study contribute to enriching supply chain management theory by significantly adopting green supply chain management to improve sustainable development and performance. It also makes a practical contribution by providing insight for practitioners to generate added value for customers.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 3 | Views: 2318 | Reviews: 0

 
7.

Inventory model for empty container reposition problem considering quality dependent returns and port capacity constraint Pages 663-676 Right click to download the paper Download PDF

Authors: Lukmandono Lukmandono, Anindya Rachma Dwicahyani, Zeplin Jiwa Husada Tarigan

DOI: 10.5267/j.dsl.2024.4.006

Keywords: Port logistics, Empty container repositioning, Optimization, Inventory, Lot sizing

Abstract:
In this study, an Economic Return Quantity (ERQ) model for the Empty Container Reposition (ECR) problem using the reverse logistics (RL) approach is developed. Some of the model’s primary considerations are the return rate that depends on the quantity and quality of the empty container, and the capacity constraints to hold the empty container in the port. The model of ERQ is optimized using an analytical approach. Based on the result of the hypothetical case, the authors examined that the acceptable quality level of reusable containers should be set at 67%, 55%, and 50% for the three types of containers to be able to obtain minimum inventory costs. Two cases of binding and nonbinding constraints are investigated, and it is found that the binding constraint gives 3.4% higher cost than the latter. The results of this study help the container depots to plan, manage, and handle empty containers so that the container utility can be increased, and inventory costs can be minimized.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 3 | Views: 1209 | Reviews: 0

 
8.

Exploring the impact of blockchain technology, green supply chain, green practice, supply chain flexibility on green supply chain performanc Pages 177-194 Right click to download the paper Download PDF

Authors: Nelva Kirana Nurafindraningrum, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Ferry Jie

DOI: 10.5267/j.uscm.2024.7.006

Keywords: Blockchain technology, Green supply chain, Green practice, Supply chain flexibility, Green supply chain performance

Abstract:
Changes are occurring in customers demanding that companies produce environmentally friendly products. Apart from that, there is pressure from the government so that companies carrying out business activities can follow the rules and regulations set. The company has developed a system that uses technology to support production process activities properly and adequately. Blockchain technology makes green supply chain implementation faster and more flexible to continue improving supply chain performance. Data is collected on companies implementing blockchain technology and environmentally friendly programs. Data was collected at 512 manufacturing companies in Indonesia using Google Forms, which was distributed via email and social media. Data analysis used PLS to answer all research hypotheses. The research results showed that blockchain technology significantly influenced green supply chain management of 0.816, green practice of 0.370, supply chain flexibility of 0.115, and green supply chain performance of 0.150. Green supply chain management is a commitment for companies that have become top management commitments to adopt by reducing consumption of materials that impact the environment, which affects green supply practices of 0.473, supply chain flexibility of 0.244, and green supply chain performance of 0.247. Green supply practice, as a form of company best practice application, can influence supply chain flexibility by 0.428 and green supply chain performance by 0.214. Supply chain flexibility that has been running in manufacturing companies has had a significant impact on green supply chain performances of 0.331. This research provides a practical contribution to top management's commitment to running a green supply chain to increase company performance. Contribution for regulators and rule makers to continue to carry out continuous monitoring of business actors. Theoretical contributions to enrich theories about the green environment, green supply chain management, and blockchain technology.

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Journal: USCM | Year: 2025 | Volume: 13 | Issue: 1 | Views: 1167 | Reviews: 0

 
9.

Assessing the role of green supply chain management on operational performance: mediating role of information technology infrastructure, internal and external integration Indonesian manufacturing Pages 2227-2244 Right click to download the paper Download PDF

Authors: Phoebe Anastasia, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Sautma Ronni Basana, Thuraiya Mohd

DOI: 10.5267/j.uscm.2024.6.008

Keywords: Green supply chain management, Digital technology information infrastructure, Internal integration, External integration, Operational performance

Abstract:
Manufacturing companies constantly strive to build sustainable performance to survive fierce business competition. Besides, the company should be committed to protecting the environment by paying attention to the role of supply chain members. Companies should collaborate with external partners, enabling them to fulfill customers' needs for environmentally friendly products. This study explores the effect of green supply chain management on operational performance with the mediating role of information technology infrastructure, internal integration, and external integration. This study surveyed manufacturing companies in Indonesia using structured questionnaires designed with a five-point Likert scale. The questionnaire is designed using Google Forms, and the links are distributed to respondents through email, WhatsApp, and other social media. As many as 245 responses were obtained and valid for analysis. The data processing used SmartPLS software version 4.0. The hypothesis test results found that green supply chain management influences information technology infrastructure, internal integration, external integration, and operational performance. Information technology infrastructure impacts improving internal integration, external integration, and operational performance. Internal integration has an impact on external integration and operational performance. External integration has an impact on improving operational performance. The research contributes to managerial practice by adopting the ISO 14001 standard in green supply chain management. for companies to make improvements. These findings also enrich the current research in supply chain management theories.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 1995 | Reviews: 0

 
10.

The role of supplier-buyer relationship in enhancing business performance through supply chain management practice, total quality management implementation and product innovation Pages 2463-2478 Right click to download the paper Download PDF

Authors: Ronaldo Richard Gunawan, Hotlan Siagian, Zeplin Jiwa Husada Tarigan, Ferry Jie

DOI: 10.5267/j.uscm.2024.5.022

Keywords: Business performance, Product innovation, Supplier-buyer relationship, Supply chain practice, Total quality management

Abstract:
The Company should collaborate with supply chain members to support business process activities and increase competitiveness. Company collaboration with suppliers is essential in supporting the adoption of supply chain practices and total quality management to pursue product innovation and enhance business performance. This study investigates the role of supplier-buyer relationships in enhancing business performance through supply chain management practice, total quality management, and product innovation. The research surveyed 150 companies implementing total quality management with ISO certification in East Java. Data processing employs partial least squares using SmartPLS software version 4.0. The research found that supplier-buyer relationships positively and significantly influence supply chain practice by 0.800, total quality management by 0.438, and product innovation by 0.293. The company's ability to implement supply chain practices positively affects total quality management by 0.443, product innovation by 0.206, and business performance by 0.263. Total quality management adopted by manufacturing companies by obtaining ISO certification has an impact on increasing product innovation by 0.412 and business performance by 0.276. The company's ability to build a supply chain strategy to produce innovative products affects business performance by 0.446. The research results contribute practically to managers who build coordination with supply chain members, especially purchasing and marketing managers, to be able to read the capabilities and advantages of external partners to be communicated internally in the company—theoretical contribution in enriching supply chain strategy theory in increasing competitiveness.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 2460 | Reviews: 0

 
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