Six Sigma is a statistics-based approach focusing on minimizing defects and variations in prod-ucts and processes. Although it is used generally in production-based businesses, Six Sigma has been used in service sector businesses in the recent years as well. The aim of this study is to de-termine healthcare and banking sector managers’ perceptions related to Six Sigma, and compare healthcare managers and banking managers in terms of their opinions about six sigma. The study was done between February 2016 and October 2016 in private healthcare organizations and pri-vate banks operating in Turkey. The intended population of the study involves the managers working in these organizations. To compare perceptions of healthcare sector managers and bank-ing sector managers, Mann Whitney-U test was used. According to the statistical tests per-formed, there is not any statistically significant difference between healthcare sector managers and banking sector managers in terms of their view about Six Sigma. However, managers from the both sectors noted that Six Sigma could provide important advantages to their organizations. This result was considered as important because it indicates that Six Sigma can offer benefits for different and distinct parts of service sector, such as banking and healthcare.
In a competitive environment many companies usually outsource their logistics functions to the Third Party Logistics (TPL) providers to focus on their core businesses. However, the selection of proper TPL provider is not an easy task because of conflicting quantitative and qualitative criteria. This study presents an integrated model based on three well-known methods Decision Making Trial and Evaluation Laboratory (DEMATEL), Analytical Network Process (ANP) and Data Envelopment Analysis (DEA) for the evaluation and selection of TPL providers. DEMATEL computes the effects between selection criteria while ANP derives the weights of each criterion related with TPL providers’ selection problem. Finally DEA presents a mathematical model for ranking TPL providers alternatives with respect to various criteria. The application of integrated model is demonstrated with a case study. The novelty of this study comes from the fact that there is no research in the literature integrating DEMATEL, ANP and DEA for the TPL selection problems.
Selection of the qualified and the most appropriate employee plays crucial role for the success of the businesses. The selection process is complex and contains both subjective and objective criteria to be considered. For this reason, in this paper, Grey Relational Analysis (GRA) is proposed for employee selection. To illustrate the applicability of the proposed method, the most appropriate software engineer is selected for a technology firm. By this way, a scientific multi criteria decision making (MCDM) method is proposed to the firm that determines the best candidate intuitively with traditional methods.
The term innovation which is about the novelty on products, processes, services, technologies, on strategies or organizational structures is important for companies to stay in the competition and run their businesses well to gain both financial and organizational achievements. By the changing and globalizing world, innovation may require some interaction and cooperation which is called open innovation. In this research, five factors including brainstorming, feedback, benchmarking, open-minded mentality and relationship with supply chain elements triggering open innovation are investigated and ranked by one of the multi-criteria decision making models called ELECTRE III according to two criteria of inbound and outbound innovations.
Supplier selection is a complex multi-criteria decision making (MCDM) problem. There are literally various methods for choosing appropriate supplier but there are several criteria involved in complex decision making process. The classical MCDM methods cannot effectively solve real-world problems however fuzzy MCDM methods facilitate the solution fairly and enable the decision-makers to reach accurate decisions in this selection process. In this study, a supplier selection problem is handled, in a firm in automotive industry of Turkey. Fuzzy TOPSIS (Technique for Order Performance by Similarity to Ideal Solution) and generalized Choquet integral are used individually in the solution of the problem.
Agricultural tractor selection is vital for farms, farmers or other agricultural companies in terms of success and competitiveness in the global market. This selection may be assumed as a MCDM (Multi Criteria Decision Making) problem involving qualitative and quantitative factors that must be simultaneously integrated into the selection process. At the same time there are many agricultural tractor alternatives in the market when purchasing an agricultural tractor. This paper deals with the agricultural tractor selection problem using TOPSIS method. This problem is also solved with two other MCDM methods; COPRAS (COmplex PRoportional ASsessment) and EVAMIX (EVAluation of MIXed Data) to rank the tractors alternatives. Lastly Borda and Copeland methods are used to aggregate all three ranking results.
The selection of air compressor is a Multiple Criteria Decision Making (MCDM) problem including conflicting criteria and various alternatives. Selecting the appropriate air compressor is an important decision for the company as it affects the energy consumption and operating cost. To aid the decision making process in the companies, MCDM methods are proposed in the literature. In all MCDM methods, the main goal is to select the best alternative or to rank a set of given alternatives. In this paper, the air compressor is selected for a spinning mill of a textile company with an integrated approach based on MACBETH (Measuring Attractiveness by a Categorical Based Evaluation TecHnique) and COPRAS (COmplex PRoportional ASsessment) methods. MACBETH method is utilized to determine the weights of the criteria. Then COPRAS method is used to determine the ranking of the alternatives and select the best one.
In this paper, an alternative version of the fuzzy PROMETHEE (Preference Ranking Organization Method for Enrichment Evaluations) method is proposed. Differently from other studies, preference functions used in PROMETHEE method are handled in terms of fuzzy distances between alternatives with respect to each criterion. In order to indicate the applicability of this method, the method is applied for a supplier selection problem in the literature. Ranking results are similar obtained by TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) and fuzzy ELECTRE (ELimination Et Choix Traduisant la REalité) methods. The implementation of the proposed method indicates that the amount of computations is decreased and decision makers can easily reach to desirable solution.
In order to prepare students for the workforce, academic programs incorporate a variety of tools that students are likely to use in their future careers. One of these tools employed by business and technology programs is the integration of live software applications such as SAP through the SAP University Alliance (SAP UA) program. Since the SAP UA program has been around for only about 10 years and the available literature on the topic is limited, research is needed to determine the strengths and weaknesses of the SAP UA program. A collaborative study of SAP UA faculty perceptions of their SAP UAs was conducted in the fall of 2011. Of the faculty invited to participate in the study, 31% completed the online survey. The results indicate that most faculty experienced difficulty implementing SAP into their programs and report that a need exists for more standardized curriculum and training, while a large percentage indicated that they are receiving the support they need from their schools and SAP.