How to cite this paper
Mirabizadeh, M & Gheitasi, S. (2012). Examining the organizational citizenship behavior as the outcome of organizational commitment: Case study of universities in Ilam.Management Science Letters , 2(3), 951-960.
Refrences
Alvani, M., & Memarzadeh, G.H.(1998). Organizational behavior. Tehran . publication Morvarid(translated in Persian).
Antonacopoulou, E.P. (2000). Reconnecting education , development training through learning: A holographic perspective. Education + Training, 42 (4/5), 255-263.
Aube, C., Rousseau.V., & Morin, E.M. (2007). Perceived organizational support and organizational commitment The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22 (5), 479-495.
Bell, S.J., & Menguc, B. (2002), The employee-organization relationship, organizational citizenship behaviours , and superior service quality. Journal of Retailing, 78(2), 131-146.
Bhatnagar, J. (2007). Predictors of organizational commitment in India: strategic HR roles, organizational learning capability and psychological empowerment. The International Journal of Human Resource Management, 18 (10),1782-1812.
Bienstock, C., Demoranville, W. C., & Smith, K. R. (2003). organizational citizenship behavior and service quality. Journal of Services Marketing, 17(4), 357-378.
Bolino, M.C., & Turnley, W.H. (2003). Going the Extra Mile: Cultivating and Managing Employee Citizenship Behavior. Academy of Management Executive, 17, 60-71.
Brown, M., Boyle, B., & Boyle, T.(2002). Professional development and management training needs for heads of departments in UK secondary schools. Journal of Educational Administration,40(1), 31-43.
Chang, E. (1999). Career commitment as a complex moderator of organizational commitment and turnover intention. Human Relations, 52(10), 1257-1278.
Chew, J., & Chan, C.C.A. (2008). Human resource practices, organizational commitment and intention to stay. International Journal of Manpower,29( 6),503-522.
Chughtai, A.A. & Zafar, S. (2006). Antecedents and Consequences of Organizational Commitment among Pakistani university teachers. Applied H.R.M. Research, 11(1), 39-64.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
Deery, M. (2008). Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20 (7), 792-806.
Denton, D.K. (1994). Empowerment through employee involvement and participation Ford’s development and training programs. Empowerment in Organizations, 2(2), 22-28.
Dimitriades, Z.S. (2007). The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: a survey. Employee Relations, 29 (5), 469-491.
Dockel, A., Basson, J.S., & Coetzee, M.(2006).The effect of retention factors on organizational commitment:An investigation of high technology employees. Journal of Human Resource Management, 4 (2), 20-28.
Freund, A., & Carmeli, A. (2003). An empirical assessment: reconstructed model for five universal forms of work commitment. Journal of Managerial Psychology,18(7), 708-725.
Foote, D.A., Seipel, S.J., Johnson, N.B., & Duffy, M.K. (2005). Employee commitment and organizational policies. Management Decision, 43(2), 203-219.
Garavan, T.N. (1997). Training, development, education and learning: different or the same?. Journal of European Industrial Training, 21(2), 39–50.
Garavan, T.N., Barnicle, B., & Heraty, N. (1993). The training and development function: Its search for power and influence in organizations. Journal of European Industrial Training, 17 (7), 22-32.
Gautam,T, Dick, R.V., Wagner, U., Upadhyay, N., & Davis, A.J. (2004). Organizational citizenship behavior and organizational commitment in Nepal.
Glass, J.L., & Riley, L. (1998). Family responsive policies and employee retention following childbirth. Social Forces,76(4), 1401-1435.
Greasley, K., Bryman, A., Dainty, A., Price, A., Naismith, N., & Soetanto, R. (2008). Understanding empowerment from an employee perspective What does it mean and do they want it?. Team Performance Management, 14 (1/2), 39-55.
Hosseini, M., Mehdizadeh Ashrafi, A.(2010). Identification of effective factors on organizational commitment . Management Journal. No 18.
Jaramillo, F., & Nixson, R.(2005).The effect of law enforcement stress on organizational commitment. An International Journal of Police Strategic and Management, 28, 321-336.
Jarrar, Y.F., & Zairi, M. (2002). Employee empowerment-a UK survey of trends and best practices. Managerial Auditing Journal, 17(5), 266-271.
Joolideh, F. & Yeshodhara, K. ( 2009). Organizational commitment among high school teachers of India and Iran .Journal of Educational Administration, 47 (1), 127-136.
Kahn, R.L., Wolfe, D.M., Quinn, R.P., Snoek, J.D., & Rosenthal, R.A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: John Wiley & Sons Inc.
Kalleberg, A.L., & Moody, J.W.(1994). Human resource management and organizational performance. American Behavioral Scientist,37, 948.
Katz, D., & Kahn, R.L. (1978). The Social Psychology of Organization. New York: John Wiley & Sons Inc.
Khayyat, R.A. (1998). Training and development needs assessment: a practical model for partner institutes. Journal of European Industrial Training, 22(1), 18–27.
Koster, F. & Sanders, K.(2006). Organisational citizens or reciprocal relationships?An empirical comparison. Personal Review, 35 (5), 519-537.
Lee, Y.K., Nam, F.H., Park, D.H., & Lee, K.A. (2006). What factors influence customer-oriented prosocial behavior of customer-contact employees?. Journal of Services Marketing, 20(4), 251–264.
Liu, A.M.M., Chiu, W.M., & Fellows, R. (2007). Enhancing commitment through work empowerment. Engineering Construction and Architectural Management,14(6), 568-580.
Liu, C.M. (2007). The early employment influences of sales representatives on the development of organizational commitment. Employee Relations, 29(1), 5-15.
Liu, Y. (2009). Perceived organizational support and expatriate organizational citizenship behavior: The mediating role of affective commitment towards the parent company. Personnel Review, 38 (3), 307-319.
MacKenzie, S.B., Podsakoff, P.M., & Fetter, R. (1993). The impact of organizational citizenship behaviour on evaluations of salesperson performance. Journal of Marketing, 7(1), 70-78.
McCabe, T.J., & Garavan, T.N. (2008). A study of the drivers of commitment amongst nurses The salience of training, development and career issues. Journal of European Industrial Training, 32 (7), 528-568.
McEwan, A.M., & Sackett, P. (1997). Theoretical considerations of employee empowerment within computer integrated manufacturing production. Empowerment in Organizations, 5 (3), 129-138.
Meyer, J.P. & Allen N.J. (1984). Testing the “Side Bet Theory” of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 67:372-278.
Meyerson, S.L., & Kline.T.J.B. (2008). Psychological and environmental empowerment: antecedents and consequences. Leadership & Organization Development Journal ,29 (5), 444-460.
Moye, M.J., & Henkin, A.B. (2006). Exploring associations between employee empowerment and interpersonal trust in managers. Journal of Management Development, 25(2), 101-117.
Naderi,N., Rajaeepoor,S., & Jamshidian, A. (2007) . Concepts and strategies of empowering employees . Tadbir journal, 186.
Noor, A. (2009). Examining organizational citizenship behavior as the outcome of organizational commitment: a study of universities teachers of Pakistan. Army public college of management sciences(APCOMS).
Organ, D. W., & Ryan K. (1995) A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
Pleck, J. H., Staines, G., & Lang, L. (1980). Conflicts between work and family life. Monthly Labors Review, 29-32.
Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H., & Fetter, R. (1990). Transformational leader behaviours and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviours. Leadership Quarterly, 1(2), 107-142.
Podsakoff, P. M., Mackenzie, S. B., Paine, B. P., & Bachrach, D. G. (2000). Organizational citizenship behavior: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
Putterill, M.S., & Rohrer, T.C. (1995). A causal model of employee commitment in a manufacturing setting. International Journal of Manpower, 16(5/6), 56-69.
Robbins, S. (1993).Organizational behavior. 6th ed. Prentice-Hall.
Samat, N., Ramayah, T., & Saad, N.M. (2006). TQM practices, service quality, and market orientation some empirical evidence from a developing country. Management Research News, 29(11), 713-728.
Schwartz, D.B. (1996). The impact of work-family policies on women’s career development: boon or bust?. Women in Management Review, 11(1), 5–19.
Simon, M., Kummerling, A., & Hasselhorn, H.M. ( 2004). Work-home conflict in the European nursing profession. International Journal Occupational Environmental Health, 10(4), 384-391.
Spreitzer, G.M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. The Academy of Management Journal, 38(5), 1442-1465.
?u?njar, ?. G., & Zimanji, V. (2006). Menad?ment ljudskih resursa, Ekonomski fakultet, Subotica.
Torlak, O., & Koc, U.(2007). Materialistic attitude as an antecedent of organizational citizenship behavior. Management Research News, 30(8), 581-596.
Val, M.P.D., & Lloyd, B. (2003). Measuring Empowerment. Leadership and Organization Development Journal, 24(2),102-108
Van Dyne, L., & Cummings, L.L. (1990). Extra-role Behaviours: in pursuit of construct and definitional clarity”, paper presented at the Annual Meeting of the Academy of Management. San Francisco, CA.
Van Dyne, L., Graham, J.W., & Dienesch, R.M. (1994). Organizational citizenship behaviour: construct redefinition, measurement, and validation. Academy of Management Journal, 37(4), 765-802.
Antonacopoulou, E.P. (2000). Reconnecting education , development training through learning: A holographic perspective. Education + Training, 42 (4/5), 255-263.
Aube, C., Rousseau.V., & Morin, E.M. (2007). Perceived organizational support and organizational commitment The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22 (5), 479-495.
Bell, S.J., & Menguc, B. (2002), The employee-organization relationship, organizational citizenship behaviours , and superior service quality. Journal of Retailing, 78(2), 131-146.
Bhatnagar, J. (2007). Predictors of organizational commitment in India: strategic HR roles, organizational learning capability and psychological empowerment. The International Journal of Human Resource Management, 18 (10),1782-1812.
Bienstock, C., Demoranville, W. C., & Smith, K. R. (2003). organizational citizenship behavior and service quality. Journal of Services Marketing, 17(4), 357-378.
Bolino, M.C., & Turnley, W.H. (2003). Going the Extra Mile: Cultivating and Managing Employee Citizenship Behavior. Academy of Management Executive, 17, 60-71.
Brown, M., Boyle, B., & Boyle, T.(2002). Professional development and management training needs for heads of departments in UK secondary schools. Journal of Educational Administration,40(1), 31-43.
Chang, E. (1999). Career commitment as a complex moderator of organizational commitment and turnover intention. Human Relations, 52(10), 1257-1278.
Chew, J., & Chan, C.C.A. (2008). Human resource practices, organizational commitment and intention to stay. International Journal of Manpower,29( 6),503-522.
Chughtai, A.A. & Zafar, S. (2006). Antecedents and Consequences of Organizational Commitment among Pakistani university teachers. Applied H.R.M. Research, 11(1), 39-64.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
Deery, M. (2008). Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20 (7), 792-806.
Denton, D.K. (1994). Empowerment through employee involvement and participation Ford’s development and training programs. Empowerment in Organizations, 2(2), 22-28.
Dimitriades, Z.S. (2007). The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: a survey. Employee Relations, 29 (5), 469-491.
Dockel, A., Basson, J.S., & Coetzee, M.(2006).The effect of retention factors on organizational commitment:An investigation of high technology employees. Journal of Human Resource Management, 4 (2), 20-28.
Freund, A., & Carmeli, A. (2003). An empirical assessment: reconstructed model for five universal forms of work commitment. Journal of Managerial Psychology,18(7), 708-725.
Foote, D.A., Seipel, S.J., Johnson, N.B., & Duffy, M.K. (2005). Employee commitment and organizational policies. Management Decision, 43(2), 203-219.
Garavan, T.N. (1997). Training, development, education and learning: different or the same?. Journal of European Industrial Training, 21(2), 39–50.
Garavan, T.N., Barnicle, B., & Heraty, N. (1993). The training and development function: Its search for power and influence in organizations. Journal of European Industrial Training, 17 (7), 22-32.
Gautam,T, Dick, R.V., Wagner, U., Upadhyay, N., & Davis, A.J. (2004). Organizational citizenship behavior and organizational commitment in Nepal.
Glass, J.L., & Riley, L. (1998). Family responsive policies and employee retention following childbirth. Social Forces,76(4), 1401-1435.
Greasley, K., Bryman, A., Dainty, A., Price, A., Naismith, N., & Soetanto, R. (2008). Understanding empowerment from an employee perspective What does it mean and do they want it?. Team Performance Management, 14 (1/2), 39-55.
Hosseini, M., Mehdizadeh Ashrafi, A.(2010). Identification of effective factors on organizational commitment . Management Journal. No 18.
Jaramillo, F., & Nixson, R.(2005).The effect of law enforcement stress on organizational commitment. An International Journal of Police Strategic and Management, 28, 321-336.
Jarrar, Y.F., & Zairi, M. (2002). Employee empowerment-a UK survey of trends and best practices. Managerial Auditing Journal, 17(5), 266-271.
Joolideh, F. & Yeshodhara, K. ( 2009). Organizational commitment among high school teachers of India and Iran .Journal of Educational Administration, 47 (1), 127-136.
Kahn, R.L., Wolfe, D.M., Quinn, R.P., Snoek, J.D., & Rosenthal, R.A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: John Wiley & Sons Inc.
Kalleberg, A.L., & Moody, J.W.(1994). Human resource management and organizational performance. American Behavioral Scientist,37, 948.
Katz, D., & Kahn, R.L. (1978). The Social Psychology of Organization. New York: John Wiley & Sons Inc.
Khayyat, R.A. (1998). Training and development needs assessment: a practical model for partner institutes. Journal of European Industrial Training, 22(1), 18–27.
Koster, F. & Sanders, K.(2006). Organisational citizens or reciprocal relationships?An empirical comparison. Personal Review, 35 (5), 519-537.
Lee, Y.K., Nam, F.H., Park, D.H., & Lee, K.A. (2006). What factors influence customer-oriented prosocial behavior of customer-contact employees?. Journal of Services Marketing, 20(4), 251–264.
Liu, A.M.M., Chiu, W.M., & Fellows, R. (2007). Enhancing commitment through work empowerment. Engineering Construction and Architectural Management,14(6), 568-580.
Liu, C.M. (2007). The early employment influences of sales representatives on the development of organizational commitment. Employee Relations, 29(1), 5-15.
Liu, Y. (2009). Perceived organizational support and expatriate organizational citizenship behavior: The mediating role of affective commitment towards the parent company. Personnel Review, 38 (3), 307-319.
MacKenzie, S.B., Podsakoff, P.M., & Fetter, R. (1993). The impact of organizational citizenship behaviour on evaluations of salesperson performance. Journal of Marketing, 7(1), 70-78.
McCabe, T.J., & Garavan, T.N. (2008). A study of the drivers of commitment amongst nurses The salience of training, development and career issues. Journal of European Industrial Training, 32 (7), 528-568.
McEwan, A.M., & Sackett, P. (1997). Theoretical considerations of employee empowerment within computer integrated manufacturing production. Empowerment in Organizations, 5 (3), 129-138.
Meyer, J.P. & Allen N.J. (1984). Testing the “Side Bet Theory” of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 67:372-278.
Meyerson, S.L., & Kline.T.J.B. (2008). Psychological and environmental empowerment: antecedents and consequences. Leadership & Organization Development Journal ,29 (5), 444-460.
Moye, M.J., & Henkin, A.B. (2006). Exploring associations between employee empowerment and interpersonal trust in managers. Journal of Management Development, 25(2), 101-117.
Naderi,N., Rajaeepoor,S., & Jamshidian, A. (2007) . Concepts and strategies of empowering employees . Tadbir journal, 186.
Noor, A. (2009). Examining organizational citizenship behavior as the outcome of organizational commitment: a study of universities teachers of Pakistan. Army public college of management sciences(APCOMS).
Organ, D. W., & Ryan K. (1995) A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
Pleck, J. H., Staines, G., & Lang, L. (1980). Conflicts between work and family life. Monthly Labors Review, 29-32.
Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H., & Fetter, R. (1990). Transformational leader behaviours and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviours. Leadership Quarterly, 1(2), 107-142.
Podsakoff, P. M., Mackenzie, S. B., Paine, B. P., & Bachrach, D. G. (2000). Organizational citizenship behavior: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
Putterill, M.S., & Rohrer, T.C. (1995). A causal model of employee commitment in a manufacturing setting. International Journal of Manpower, 16(5/6), 56-69.
Robbins, S. (1993).Organizational behavior. 6th ed. Prentice-Hall.
Samat, N., Ramayah, T., & Saad, N.M. (2006). TQM practices, service quality, and market orientation some empirical evidence from a developing country. Management Research News, 29(11), 713-728.
Schwartz, D.B. (1996). The impact of work-family policies on women’s career development: boon or bust?. Women in Management Review, 11(1), 5–19.
Simon, M., Kummerling, A., & Hasselhorn, H.M. ( 2004). Work-home conflict in the European nursing profession. International Journal Occupational Environmental Health, 10(4), 384-391.
Spreitzer, G.M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. The Academy of Management Journal, 38(5), 1442-1465.
?u?njar, ?. G., & Zimanji, V. (2006). Menad?ment ljudskih resursa, Ekonomski fakultet, Subotica.
Torlak, O., & Koc, U.(2007). Materialistic attitude as an antecedent of organizational citizenship behavior. Management Research News, 30(8), 581-596.
Val, M.P.D., & Lloyd, B. (2003). Measuring Empowerment. Leadership and Organization Development Journal, 24(2),102-108
Van Dyne, L., & Cummings, L.L. (1990). Extra-role Behaviours: in pursuit of construct and definitional clarity”, paper presented at the Annual Meeting of the Academy of Management. San Francisco, CA.
Van Dyne, L., Graham, J.W., & Dienesch, R.M. (1994). Organizational citizenship behaviour: construct redefinition, measurement, and validation. Academy of Management Journal, 37(4), 765-802.