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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 4 Issue 9 pp. 1929-1932 , 2014

A study of the role of e-commerce implementation on electronic banking development Pages 1929-1932 Right click to download the paper Download PDF

Authors: Fatemeh Nehzat, Hamid Maleki, Abdollah Naami

Keywords: E-business, Electronic banking, Knowledge

Abstract: This paper presents an empirical investigation to study the role of e-commerce implementation of development of electronic banking. The study determines the effects of four factors, management knowledge, technological issues, financial and socio-economic factors on development of e-banking in city of Tehran, Iran. The study designs a questionnaire in Likert scale and distributes it among 96 randomly selected managers who work for Bank Saderat Iran. Cronbach alpha has been calculated as 0.89, which is well above the minimum acceptable level. Using Pearson correlation as well as stepwise regression technique, the study has determined that management, social and economic factors influence the most on electronic banking development.

How to cite this paper
Nehzat, F., Maleki, H & Naami, A. (2014). A study of the role of e-commerce implementation on electronic banking development.Management Science Letters , 4(9), 1929-1932.

Refrences
Akinci, S., Aksoy, S., & Atilgan, E. (2004). Adoption of internet banking among sophisticated consumer segments in an advanced developing country. International Journal of Bank Marketing, 22(3), 212-232.

Chaffey, D. (2002). E-Business and E-commerce Management. Prentice-Hall, NJ.

Karjaluoto, H., Mattila, M., & Pento, T. (2002). Factors underlying attitude formation towards online banking in Finland. International Journal of Bank Marketing, 20(6), 261-272.

Kolodinsky, J. M., Hogarth, J. M., & Hilgert, M. A. (2004). The adoption of electronic banking technologies by US consumers. International Journal of Bank Marketing, 22(4), 238-259.

Laforet, S., & Li, X. (2005). Consumers’ attitudes towards online and mobile banking in China. International Journal of Bank Marketing, 23(5), 362-380.

Lassar, W. M., Manolis, C., & Lassar, S. S. (2005). The relationship between consumer innovativeness, personal characteristics, and online banking adoption. International Journal of Bank Marketing, 23(2), 176-199.

Lichtenstein, S., & Williamson, K. (2006). Understanding consumer adoption of internet banking: an interpretive study in the Australian banking context. Journal of Electronic Commerce Research, 7(2), 50-66.

Pikkarainen, T., Pikkarainen, K., Karjaluoto, H., & Pahnila, S. (2004). Consumer acceptance of online banking: an extension of the technology acceptance model. Internet Research, 14(3), 224-235.

Rexha, N., Kingshott, R. P. J., & Aw, A. S. S. (2003). The impact of the relational plan on adoption of electronic banking. Journal of Services Marketing,17(1), 53-67.

Sathye, M. (1999). Adoption of internet banking by Australian consumers: an empirical investigation. International Journal of bank marketing, 17(7), 324-334.

Wan, W. W., Luk, C. L., & Chow, C. W. (2005). Customers & apos; adoption of banking channels in Hong Kong. International Journal of bank marketing, 23(3), 255-272.
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Journal: Management Science Letters | Year: 2014 | Volume: 4 | Issue: 9 | Views: 2457 | Reviews: 0

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