An empirical investigation on factors influencing on electronic banking for developing export

Abstract: Developing economy needs appropriate infrastructure in different areas including electronic banking. This paper presents an empirical investigation on important factors influencing electronic banking for developing exports in Iran. The proposed study of this paper designs a questionnaire and distributes it among 200 regular customers who use banking services of various banks in city of Tehran, Iran. Cronbach alpha has been calculated as 0.752 and there are five factors including internet infrastructure, advanced services, usability and information design. The most important sub-criteria include building required culture, customer awareness, the role of government, internet knowledge and compatibility with internet technology.

How to cite this paper

 Azad, N., Abbaszadeh, V., Rikhtegar, M & Asgari, H. (2013). An empirical investigation on factors influencing on electronic banking for developing export.Management Science Letters , 3(6), 1583-1856.

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