This paper presents an empirical investigation to study the role of e-commerce implementation of development of electronic banking. The study determines the effects of four factors, management knowledge, technological issues, financial and socio-economic factors on development of e-banking in city of Tehran, Iran. The study designs a questionnaire in Likert scale and distributes it among 96 randomly selected managers who work for Bank Saderat Iran. Cronbach alpha has been calculated as 0.89, which is well above the minimum acceptable level. Using Pearson correlation as well as stepwise regression technique, the study has determined that management, social and economic factors influence the most on electronic banking development.

This paper presents an empirical investigation to measure the effects of five big personality traits on development of effective communication among middle level managers of the first private Iranian bank, Bank Eghtesade Novin, in city of Tehran, Iran. To measure the effects of five big personality traits, the study uses a questionnaire developed by Jackson (1974) [Jackson, D. N. (1974). Personality research form manual. Research Psychologists Press.]. In addition, to measure the impacts of effective communication we use another questionnaire. All questions are designed in Likert scale and Cronbach alphas for two mentioned questionnaires were calculated as 0.92 and 0.74, respectively. The implementation of Pearson test as well as regression analysis have revealed that there were some positive and meaningful relationship between four personality traits, openness, conscientiousness, extraversion, agreeableness, and effective communication. In addition, there was a negative and meaningful relationship between neuroticism and effective communication.

This paper investigates the role of quality of supply chain components on brand promise. The dimensions of supply chain relationships include: communication, cooperation, commitment, independence, adaptability and reliability. The study uses the questionnaire developed by Fynes et al. (2005) [Fynes, B., Voss, C., & de B?rca, S. (2005). The impact of supply chain relationship quality on quality performance. International Journal of Production Economics, 96(3), 339-354.]. The population of the study includes all auto part makers and the study chooses a sample of 384 people for the study. Using structural equation modeling, the study has confirmed that all six components influence positively on brand promise.