Innovation is a crucial driver of competitive advantage and long-term success, particularly in the dynamic Information Systems and Computer Science Service industry. This study investigates the relationships between organizational learning constructs (organizational memory, knowledge acquisition, knowledge interpretation, and knowledge distribution), organizational trust, and innovation performance within Information Systems and Computer Science Service Firms in Jordan. Recognizing the potential mediating role of organizational trust, the study aims to provide insights into the mechanisms that enable effective translation of organizational learning into innovation outcomes. The study employs a quantitative research design using a cross-sectional survey approach. In this study, the data was gathered from 468 participants from Information Systems and Computer Science Service companies in Jordan, consisting of both senior managers and department heads, and the people involved in organizational learning and innovation processes. The analysis shows that organizational memory, knowledge collection and knowledge interpretation have direct impacts on innovations’ performance, but knowledge distribution does not contribute to this performance. Primarily, organizational trust works as the mediating factor that allows the innovation constructs of organizational learning to improve throughput sizes. The evidence also shows that competent learning is a prerequisite for organizational trust.

This study conducts a comprehensive bibliometric analysis to explore the nexus of technology applications and innovation performance within the realm of supply chain management (SCM). Despite the increasing importance of smart supply chain management in modern organizations, there is a paucity of research dedicated to this intersection. The primary objective is to identify trends, research gaps, and emerging themes in the literature concerning SSCM, technology applications, and innovation performance. Leveraging the Web of Science database, bibliometric analysis is employed to analyze existing literature, revealing insights into strategies for harnessing technology-driven innovations in SCM. By embracing sustainability principles, companies can position themselves as leaders in an increasingly interconnected and environmentally conscious world, generating long-term value for both them and society.

This study was to analyze the effect of entrepreneurial skills and benchmarking on the performance of culinary innovations (restaurants, restaurants, and cafes) of micro-small-medium enterprises (MSMEs) in Indonesia sub-urban areas. Online questionnaires were used as the instrument to collect data, and the data were analyzed by deception analysis to illustrate various features of the variables studied. Hypothesis test was conducted by Partial Least Square Path Modeling (SEM-PM). The MSME population was 231 and the representative sample was 144 culinary companies. It was found that entrepreneurial skills, benchmarking, and performance of culinary MSME innovations tended to be lower than expected. The results of this study revealed that entrepreneurship and benchmarking skills had significant effects on innovation performance. To improve innovation performance, companies must pay more attention to practical knowledge, especially knowledge of bookkeeping and digital marketing, and make more comparisons on financial aspects.

The purpose of this study is to examine the relationship amongst innovation, strategic agility and firms’ resilience in Nigerian tertiary institutions. A descriptive research design was em-ployed with a sample size of 492 top management respondents from selected tertiary institu-tions, using SPSS and structural equation modeling (SEM) for analysis and hypotheses test-ing. The authors found that innovation and strategic agility predict a firms’ resilience in ter-tiary institutions in Nigeria. This paper complements the limited literatures on education at post-secondary level by providing a model and empirical indications on innovation being a mechanism underlying resilience capability among tertiary institutions in Nigeria.

The aim of this research is to analyze the relationship between the managerial-operational capability of digital business strategy and innovation performance on the setting of entrepreneurial small and medium enterprises (SMEs). This article is valuable to extend the comprehension and knowledge of SME’s entrepreneurship to obtain innovation performance through digital business strategies and these efforts are encouraged by effectuation decision-making logic. This survey targets the manufacturing of small and medium-scale food and beverage SMEs in Indonesia. A total of 52 SME entrepreneurs were selected as the respondent in this research. The data obtained from the collecting of the online questionnaires were analyzed using Moderating Regression Analysis with SPSS for data analysis. The successful entrepreneurial SMEs enhance their innovation performance by improving managerial-operational capability. Effectuation decision-making logic contributes more to strengthening the relationship between managerial capability with innovation performance than operational capability with innovation performance.

The positive impact of knowledge management on innovation performance is no longer a mystery. However, the moderating role of knowledge hoarding remains undisclosed. There-fore, the present study aims to explore the moderating role of knowledge hoarding on the ef-fect of knowledge management on innovation performance. On the ground of its design as a descriptive research, a questionnaire-based survey was developed, validated, and administered to a sample of 314 managers chosen from commerce and service organizations. Using multiple regression analysis and structural equation modeling (SEM), the results indicated that knowledge management processes (knowledge acquisition, dissemination, storage, sharing and application) exerted significant effects on innovation performance. Moreover, Knowledge hoarding exerted a significant negative effect on innovation performance. However, the re-sults indicate that knowledge hoarding did not moderate the effect of knowledge management processes on innovation performance. This finding can be explained by the fact that, despite the negative impact of knowledge hoarding on innovation performance, this effect did not af-fect the relationship between knowledge management processes and innovation performance and this may be due to the nature of knowledge hoarded by employees in terms of relevance and scarcity. In the light of these findings, the study recommends that it is necessary to determine whether employees hoard knowledge, and distinguish how important this knowledge is for innovation performance. In fact, this is the contribution of the current study to knowledge management literature.

Innovation is one of the key factors distinguishing organizations from competitors in today’s high-ly competitive markets. Therefore, improving innovative performance is critical for creating com-petitive advantage. On the other hand, availability of information and knowledge can be defined as one the best ways to increase the innovation ability of organizations. Many theorists as well as practitioners emphasize on knowledge management as an enabler in enhancing organizational inno-vation. Hence, This study is carried out in the Fars governor in Iran during the year of 2017 to in-vestigate the relationship between the knowledge-based leadership and knowledge management and innovation performance. This study is descriptive / survey and the data collection is a cross-sectional and data questionnaire is used to collect the required data. Data analysis and hypotheses testing have indicated a significant relationship between knowledge-based leadership and knowledge management and innovation performance in Fars governor. The results also suggest a relationship between knowledge-based leadership and the knowledge management activities with a coefficient of 0.97. In addition, There is also a positive and meaningful relationship between knowledge management and innovation performance with a coefficient of 0.73 and between knowledge-based leadership and innovation performance with a coefficient of 0.73. The results al-so led to the existence of a relationship between knowledge based leadership, knowledge manage-ment practices and innovation performance with a coefficient of 0.7081.

Higher education is currently facing a myriad of complex and diverse challenges. Increasing global competition, rapid developments in educational technology, and mounting pressures related to cost management and financing are factors that can significantly impact the higher education landscape. The aim of this research is to analyze the extent to which social media use can enhance organizational performance, ultimately influencing the organization's ability to foster innovation. This study employs a quantitative approach, collecting data through a questionnaire distributed to 205 respondents, consisting of faculty members working in private universities in Bandung, Indonesia. The questionnaire is designed using a 7-point Likert scale and distributed through an online survey platform. The research findings indicate that social media use has a positive and significant relationship with organizational performance and innovation performance in higher education. These findings are reinforced by the mediating role of organizational performance, explaining a significant portion of the positive influence of social media on innovation performance. The implications of these findings provide a foundation for universities to optimize the use of social media as a strategic tool in achieving performance goals and fostering innovation in the higher education environment.

This study investigates how knowledge-oriented leadership impacts on innovation performance both directly and indirectly mediated electronic based knowledge management systems (e-based KMS). Where, electronic knowledge management system consists of knowledge management infrastructures, and knowledge management processes. Primary data was obtained through a questionnaire given to 110 managers or directors of the manufacturing company as respondents. In addition, data were also obtained through observation techniques, and interviews with respondents. Both descriptive statistical analysis, and structural equation modelling (SEM) was used as an analysis method. The findings suggest that knowledge-oriented leadership has a positive, direct, and significant influence on knowledge management infrastructures as well as knowledge management processes. However, knowledge-oriented leadership has no direct influence on innovation performance. The findings also indicate that electronic knowledge management systems that consist of knowledge management infrastructures, and knowledge management processes have a direct, positive, and significant influence on innovation performance. This study suggested that there are two key pathways for businesses to improve their innovation performance i.e.: enhancing the technological, cultural, and structural infrastructure of the company, and enhancing knowledge creation, use, and utilization.

Public organization’s performance depends on multiple aspects in which there are different polit-ical and public actors involved. In this study, we discuss the innovation performance of public organizations’ in Hefei (Anhui province), China. Our targeted group for this study were public sector employees at different levels within the organizations being considered. We checked the effect of absorptive capacity (ACAP), and dominant logic on public organization’s innovation performance. We found that absorptive capacity and dominant logic had a positive relation-ship with firms’ performance. Furthermore, these predictors were not only improving firm’s per-formance, but also bring innovation into the public organizations.