Despite 72 percent of organizations adopting artificial intelligence, nearly half of implementations fail due to employee resistance, a paradox that challenges technology acceptance models. Prior research has examined either cognitive acceptance or motivational responses in isolation, leaving the interplay between these pathways and their ethical contingencies unresolved. This research addresses this critical gap through a sequential explanatory mixed-method design combining a quantitative survey of 1,785 employees in AI-adopting organizations with in-depth qualitative interviews with 19 participants, analysed using SmartPLS 4 for structural equation modelling and NVivo 14 for thematic analysis. The findings reveal three key insights. First, psychological empowerment mediates the relationship between technology characteristics and job satisfaction more strongly than technology acceptance, a counterintuitive finding that challenges the technology acceptance model's 30-year dominance. Second, job satisfaction emerges as the strongest predictor of organizational performance. Third, ethical leadership moderates both pathways, such that high ethical leadership amplifies empowerment effects by 34 percent. This research advances a novel Ethical Dual-Pathway Technology Acceptance Model (EDP-TAM), offering actionable guidance for organizations to implement AI that simultaneously optimises performance and safeguards employee well-being.

This study aims to analyze the strategic leadership model, business model innovation, and product innovation to improve performance of State-Owned Business Enterprise. This study employed a quantitative research method and reported the results of a survey using a questionnaire with a population of 28 SOEs in Indonesia engaged in the food and fertilizer industry. Analysis was carried out using SmartPLS software, which consists of descriptive statistics, measurement model evaluation, structural model evaluation, and hypothesis testing. Results of this study indicate that influence of strategic leadership is significant on business model innovation. The influence of business model innovation is significant on product innovation and on company performance. However, influences of strategic leadership on company performance and product innovation are not significant, and influence of product innovation on company performance is also not significant. Strategic leadership has a significant impact on the decision-making process, thus it can facilitate organizations to implement effective strategies designed to achieve optimal performance. Companies that implement strategic leadership have potential to improve performance through the implementation of good planning, motivating, directing, developing employee capabilities in product innovation and business model innovation, as well as communicating company's long-term vision or goals.

Green supply chain management has emerged as a critical strategic approach for improving environmental sustainability and organizational performance in manufacturing firms. However, existing literature remains limited and missed the mechanisms and contextual conditions that shape these relationships. This study examines the relationship between green supply chain management and organizational performance through green operational capability as mediating mechanism, while considering perceived governmental environmental signaling intensity as moderated mediator. The study employed a quantitative research approach with explanatory research design. The data were collected from 327 respondents who are working in manufacturing factories. Data were analyzed using Smart PLS to test both the measurement and structural models. The findings show that green supply chain management has significant effect on organizational performance and green operational capability. Green operational capability also significantly enhances organizational performance and mediated the relationship between green supply chain management and organizational performance. Furthermore, perceived governmental environmental signaling intensity significantly strengthen the relationship between green supply chain management and green operational capability then influence the organizational performance which confirm moderated mediation effect. This study suggests that manufacturing firms institutionalize green supply chain management as a strategic capability. Policymakers should strengthen clear and consistent environmental signaling to enhance firm responsiveness. Managers should develop green operational capabilities to effectively translate sustainability practices into improved organizational performance and long-term competitive advantage.

The COVID-19 phenomenon led to an increase in the digitalization of the tourism sector, reducing the demand for services and affecting business performance. There is no doubt that leadership plays a fundamental role in the management of organizations. Therefore, it is necessary to delve deeper into the study of the collaborative style to build social capital and measure the impact it can generate on the performance of tourism companies. The influence of collaborative leadership, in its dimensions of resources and work environment, as well as the mobilization of interest groups, on financial and non-financial performance was analyzed, in addition to the mediation of social capital in this relationship. It was carried out under a quantitative approach, not experimenting in the design, taking the data only once, the sample was made up of 782 representatives of Peruvian tourism companies, using self-administered questionnaires and SEM for the analysis. The results indicate that resources and the work environment positively impact financial performance, but not social capital. Furthermore, stakeholder management influences both non-financial performance and social capital. Likewise, it is confirmed that social capital positively affects both dimensions of organizational performance. A partial mediation of social capital was found, as stakeholder management was associated with non-financial performance, with no mediation in the relationship between resources and work environment on financial performance. These findings highlight the need to strengthen collaborative leadership to improve the performance levels of companies that provide tourism services.

In today's rapidly evolving business environment, driven by technological advancements and increasing stakeholder expectations, firms must strategically innovate to ensure long-term success and competitiveness. This study examines the interconnections between co-creation, resource-based management, environmental policy, organizational learning support, and organizational performance within the framework of Industry 4.0, grounding its analysis in the resource-based view theory. Focusing on the emerging market context of Vietnam, the research utilizes data collected by means of a survey of 321 managers across various industries, applying Partial Least Squares Structural Equation Modeling to explore these respondents’ perspectives on the relationships between the factors listed above. The findings provide actionable insights and strategic recommendations of relevance to companies which aim to thrive in the dynamic landscape of Industry 4.0, particularly in emerging markets. This study contributes to the existing literature by offering practical implications for the optimization of resource management and enhancement of organizational performance in the context of ongoing industrial transformation.

As in today’s workplace, firms are thriving to achieve their stability and cope up with the performance to remain competitive as for that appropriate talent is required to meet up the needs and fulfill the challenges, concerning certain factors: work environment and other compensation factors show positive association attract talent and maintain their organizational performance. This research tends to find out the mediation effect of talent attraction while gaining organizational performance with the help of compensation and work environment factors among pharmaceutical of Karachi Pakistan with the sample of 220 extracted of the HR professionals, survey method with likerd questionnaire approach is used to find the consistency and accuracy of the data related to the respondents with the help of Smart pls and SEM technique relationship among various variables are find out. Although findings reveal that work environment certain factors such supervisor support, work-life balance, the physical working condition shows a positive association with the attraction of the talent and maintain organizational performance similar goes with direct and indirect compensation as they found relatable well secured and comforted environment talent is attracted apart from that they also looked to gain certain skills, development opportunities, and professional growth. This research is limited to the pharmaceutical sector of Karachi Pakistan and the results are also restricted to the boundaries, moreover, generalizability is low as we cannot implement the results overall.

The study aimed to know the positive impact of TQM, EO, and OI on OP, in addition to the indirect impact of TQM, EO, and OI on OP when using CA as an intermediary variable. The study sample consisted of all (307) employees in senior and middle departments working in total quality. Random sampling was the sampling technique strategy used in this study. For the measurements in this investigation, a closed questionnaire from previous research was used. The primary data analysis technique in this study was to evaluate the measurement model and structural model using SmartPLS (4.01). The discriminant and convergent validity of the measurement model was assessed. The results of the study show that in addition to having a direct and positive effect on OP, TQM, EO and OI also have an indirect and positive effect on OP when CA is used as a mediating variable. According to the study, OI, TQM, and EO should receive equal attention from major local industrial enterprises operating in the Kingdom of Saudi Arabia. As one of the most important management strategies for advancing management thought, large local Saudi industrial companies should also implement and ensure the success of a management program. Comprehensive quality and pioneering orientation. These strategies have been proven to be successful in helping organizations solve problems related to productivity or service quality.

This study extends the Dellon-McLean model by including training quality as a key factor in the success of Management Information Systems (MIS) in the banking sector of Saudi Arabia. The aim of the study is to investigate the relationship between quality of information, systems quality, training quality and organizational performance. A structured questionnaire was used to collect data from employees in the banking sector. The results show a significant positive relationship between information quality, system quality, training quality, and organizational performance. Training quality emerged as the most important determinant of organizational performance. The findings suggest that organizations should invest in improving training quality to improve their MIS and improve overall organizational outcomes. This information helps to understand the factors affecting MIS success and provides useful implications for organizations seeking to optimize their information systems.

The purpose of the present paper was to explore whether total quality management (TQM) mediated the influence of market orientation (MO) on organizational performance (OP). The study was conducted using a quantitative way of investigation with the help of the survey instrument as the primary tool for data collection. Firm ICT managers completed the survey, and the data collected was used to explore the pathways proposed. After having been collected, the data were screened using the SPSS 26 version, and the hypothesized correlations were tested using the same data. The results indicate that both MO and TQM had significant impacts on OP. Such a connection was also impacted by the implementation of TQM. The information and communication technology (ICT) industry is popular among developing countries and is considered as one of the most employers and tools that fasten economic progress. The results provide new insights into the relationships and impacts of MO and TQM on organizational performance to owners/managers, practitioners, and academicians in the ICT sector. The owners and managers can serve as the guidelines to make better decisions in implementing MO with TQM standards to outperform in all aspects and sustain market competition. The owners and managers are advised to develop better strategies to adopt MO and TQM plans into more effective and performance-oriented approaches. This study is the first to do empirical research on the connections between overall quality management, market orientation, and organizational performance in the ICT sector of an Arab developing country.

The objective of this research is to investigate the impact of Total Quality Management (TQM) principles on the effectiveness of sustainable practices, as well as the effects of these practices on the entire performance of firms that operate within this industry. The study will look at how these practices have become more efficient. It is still necessary to conduct additional research to fill the information gap concerning the effect of TQM approaches on sustainable practices and overall organizational performance in the Jordan Tourism sector. The study will place a particular emphasis on the significance of TQM methodologies and sustainable practices in enhancing organizational dynamics and competitiveness. The research chose the following TQM practices: supplier partnership, leadership commitment, quality management system, and teamwork and collaboration to measure their impacts on building sustainable practices and improving organizational performance through distributed 221 research questionnaires and retrieved 187 valid data. The Jordanian tourism industry will serve as the setting for an examination into the relationship between TQM methodologies, sustainable practices, and organizational outcomes. The analysis will be carried out through the utilization of a case study technique in the Jordan tourism board which is considered the largest tourism institution in Jordan's tourism sector. The research endeavors to provide significant insights into the effectiveness of TQM implementation and provides information concerning the impact that TQM has on sustainable practices and the overall performance of organizations. The findings of the research are intended to provide practical consequences for businesses that cater to tourists in Jordan in the goal of achieving a sustained competitive advantage and improving overall performance. The significance of adopting TQM principles into sustainable operations will be brought into crystal clearer focus. Businesses in the tourist industry can intentionally implement and make use of TQM techniques to improve their sustainable practices, improve the quality of their services, and ultimately boost their competitiveness in the market and increase their chances of success. This research aims to present empirical data on the impact of TQM approaches on sustainable practices and overall organizational performance in the Jordanian tourism industry.