How to cite this paper
Al-Abbadi, L., Alshawabkeh, R & Rumman, A. (2020). Knowledge management processes and innovation performance: The moderating effect of employees’ knowledge hoarding.Management Science Letters , 10(7), 1463-1472.
Refrences
Alegre, J., Sengupta, K., & Lapiedra, R. (2011). Knowledge management and innovation performance in a high-tech SMEs indus-try. International Small Business Journal, 31(4), 454-470.
Al-Hakim, L., & Shahizan, H. (2011). The role of middle managers in knowledge management implementation for innovation enhance-ment. International Journal of Innovation, Management and Technology, 2(1), 86-94.
Al-Husseini, S., & Elbeltagi, I. (2015). Knowledge sharing practices as a basis of product innovation: A case of higher education in Iraq. International Journal of Social Science and Humanity, 5(2), 182-185.
Anaza, N., & Nowlin, E. (2017). What's mine is mine: A study of salesperson knowledge withholding & hoarding behavior. Industrial Marketing Management, 64, 14-24.
Arshad, R., & Ismail, I. (2018). Workplace incivility and knowledge hiding behavior: does personality matter?. Journal of Organizational Effectiveness: People and Performance, 5(3), 278-288.
Aulawi, H., Sudirman, I., Suryadi, K., & Govindaraju, R. (2009). Knowledge sharing behavior, antecedent and their impact on the individu-al innovation capability. Journal of Applied Sciences Research, 5(12), 2238-2246.
Barley, W., Treem, J., & Kuhn, T. (2018). Valuing multiple trajectories of knowledge: A critical review and agenda for knowledge man-agement research. Academy of Management Annals, 12(1), 278-317.
Bilginoğlu, E. (2019). Knowledge hoarding: A literature review. Management Science Letters, 9(1), 61-72.
Birkinshaw, J., & Sheehan, T. (2002). Managing the knowledge life cycle. MIT Sloan management review, 44(1), 75-84.
Blome, C., Schoenherr, T., & Eckstein, D. (2014). The impact of knowledge transfer and complexity on supply chain flexibility: A knowledge-based view. International Journal of Production Economics, 147, 307-316.
Bock, G., Zmud, R., Kim, Y., & Lee, J. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic mo-tivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Chapman, R., & Magnusson, M. (2006). Continuous innovation, performance and knowledge management: an introduction. Knowledge and Process Management, 13(3), 129-131.
Chen, C., & Huang, J. (2009). Strategic human resource practices and innovation performance - The mediating role of knowledge man-agement capacity. Journal of Business Research, 62(1), 104-114.
Connelly, C., Zweig, D., Webster, J., & Trougakos, J. (2012). Knowledge hiding in organizations. Journal of Organizational Behav-ior, 33(1), 64-88.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101-115.
Darroch, J., & McNaughton, R. (2002). Examining the link between knowledge management practices and types of innovation. Journal of Intellectual Capital, 3(3), 210-222.
Donate, M., & de Pablo, J. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360-370.
Du Plessis, M. (2005). Drivers of knowledge management in the corporate environment. International Journal of Information Manage-ment, 25(3), 193-202.
Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11(4), 20-29.
Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable and measurement error. Journal of Marketing Research, 18(1), 39–50
Garrido-Moreno, A., & Padilla-Meléndez, A. (2011). Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors. International Journal of Information Management, 31(5), 437-444.
Gloet, M., & Terziovski, M. (2004). Exploring the relationship between knowledge management practices and innovation perfor-mance. Journal of Manufacturing Technology Management, 15(5), 402-409.
Holten, A., Robert Hancock, G., Persson, R., Marie Hansen, Å., & Høgh, A. (2016). Knowledge hoarding: antecedent or consequent of neg-ative acts? The mediating role of trust and justice. Journal of Knowledge Management, 20(2), 215-229.
Husted, K., & Michailova, S. (2002). Diagnosing and fighting knowledge-sharing hostility. Organizational Dynamics, 31(1), 60-73.
Iqbal, A. (2011). Creativity and innovation in Saudi Arabia: An overview. Innovation, 13(3), 376-390.
Karamat, J., Shurong, T., Ahmad, N., Waheed, A., & Khan, S. (2018). Barriers to knowledge management in the health sector of Paki-stan. Sustainability, 10(11), 4155.
Kör, B., & Maden, C. (2013). The relationship between knowledge management and innovation in Turkish service and high-tech firms. International Journal of Business and Social Science, 4(4), 293-304.
Lin, H. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal of Manpower, 28(3/4), 315-332.
Loon, M. (2019). Knowledge management practice system: Theorizing from an international meta-standard. Journal of Business Re-search, 94, 432-441.
Mahdi, O., Nassar, I., & Almsafir, M. (2019). Knowledge management processes and sustainable competitive advantage: An empirical ex-amination in private universities. Journal of Business Research, 94, 320-334.
Masa’deh, R., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher edu-cation: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.
Mauri-Castello, J., Alonso-Gonzalez, A., & Peris-Ortiz, M. (2019). Applied innovation methodology: A proposal for a dynamic sustainable environment for the generation of innovation and knowledge management practices in SMEs. In: Peris-Ortiz, M., Ferreira, J., Merigó-Lindahl, J. (eds) Knowledge, Innovation and Sustainable Development in Organizations. Innovation, Technology, and Knowledge Management. Springer, Cham
Mundra, N., Gulati, K., & Vashisth, R. (2011). Achieving competitive advantage through knowledge management and innovation: Empiri-cal evidences from the Indian IT sector. IUP Journal of Knowledge Management, 9(2), 7-25
Obeidat, B., Al-Suradi, M., Masa’deh, R., & Tarhini, A. (2016). The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms. Management Research Review, 39(10), 1214-1238.
Okur N., & Saricam C. (2019) The Impact of Knowledge on Consumer Behaviour Towards Sustainable Apparel Consumption. In: Muthu, S. (eds) Consumer Behaviour and Sustainable Fashion Consumption. Textile Science and Clothing Technology. Springer, Singapore
Pillania, R. (2006). Leveraging knowledge for sustainable competitiveness in SMEs. International Journal of Globalization and Small Business, 1(4), 393-406.
Prabhakar, G., Reddy, P., Savinkina, L., Gantasala, S., & Ankireddy, S. (2018). Influence of organizational culture dimensions on knowledge management processes in higher educational institutions. International Journal of Knowledge Management Studies, 9(1), 51-71.
Rasula, J., Vuksic, V., & Stemberger, M. (2012). The impact of knowledge management on organizational performance. Economic and Business Review for Central and South-Eastern Europe, 14(2), 147.
Rezaei, A., Allameh, S. M., & Ansari, R. (2018). Impact of knowledge creation and organisational learning on organisational innovation: an empirical investigation. International Journal of Business Innovation and Research, 16(1), 117-133.
Robinson, C., & Schumacker, R. E. (2009). Interaction effects: centering, variance inflation factor, and interpretation issues. Multiple Line-ar Regression Viewpoints, 35(1), 6-11.
Rupietta, C., & Backes-Gellner, U. (2019). Combining knowledge stock and knowledge flow to generate superior incremental innovation performance—Evidence from Swiss manufacturing. Journal of Business Research, 94, 209-222.
Sadikoglu, E. and Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Eco-nomics, 127(1), 13-26.
Salem, I. (2014). Toward better understanding of knowledge management: Correlation to hotel performance and innovation in five-star chain hotels in Egypt. Tourism and Hospitality Research, 14(4), 176-196.
Santos, J. (1999). Cronbach’s alpha: A tool for assessing the reliability of scales. Journal of Extension, 37(2), 1-5.
Scarbrough, H. (2003). Knowledge management, HRM and the innovation process. International Journal of Manpower, 24(5), 501-516.
Seidler-de Alwis, R., & Hartmann, E. (2008). The use of tacit knowledge within innovative companies: knowledge management in innova-tive enterprises. Journal of knowledge Management, 12(1), 133-147.
Sivo, S., Fan, X., Witta, E., & Willse, J. (2006). The search for "optimal" cutoff properties: Fit index criteria in structural equation model-ing. The Journal of Experimental Education, 74(3), 267-288.
Srivastava S.K., Chandra B., & Srivastava P. (2019). The impact of knowledge management and data mining on CRM in the service indus-try. In: Nath, V., Mandal, J. (eds) Nanoelectronics, Circuits and Communication Systems. Lecture Notes in Electrical Engineering, vol., 511. Springer, Singapore
Yang, J. (2007). Knowledge sharing: Investigating appropriate leadership roles and collaborative culture. Tourism Management, 28(2), 530-543.
Yoo, B., & Donthu, N. (2001). Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL). Quarterly Journal of Electronic Commerce, 2(1), 31-45.
Al-Hakim, L., & Shahizan, H. (2011). The role of middle managers in knowledge management implementation for innovation enhance-ment. International Journal of Innovation, Management and Technology, 2(1), 86-94.
Al-Husseini, S., & Elbeltagi, I. (2015). Knowledge sharing practices as a basis of product innovation: A case of higher education in Iraq. International Journal of Social Science and Humanity, 5(2), 182-185.
Anaza, N., & Nowlin, E. (2017). What's mine is mine: A study of salesperson knowledge withholding & hoarding behavior. Industrial Marketing Management, 64, 14-24.
Arshad, R., & Ismail, I. (2018). Workplace incivility and knowledge hiding behavior: does personality matter?. Journal of Organizational Effectiveness: People and Performance, 5(3), 278-288.
Aulawi, H., Sudirman, I., Suryadi, K., & Govindaraju, R. (2009). Knowledge sharing behavior, antecedent and their impact on the individu-al innovation capability. Journal of Applied Sciences Research, 5(12), 2238-2246.
Barley, W., Treem, J., & Kuhn, T. (2018). Valuing multiple trajectories of knowledge: A critical review and agenda for knowledge man-agement research. Academy of Management Annals, 12(1), 278-317.
Bilginoğlu, E. (2019). Knowledge hoarding: A literature review. Management Science Letters, 9(1), 61-72.
Birkinshaw, J., & Sheehan, T. (2002). Managing the knowledge life cycle. MIT Sloan management review, 44(1), 75-84.
Blome, C., Schoenherr, T., & Eckstein, D. (2014). The impact of knowledge transfer and complexity on supply chain flexibility: A knowledge-based view. International Journal of Production Economics, 147, 307-316.
Bock, G., Zmud, R., Kim, Y., & Lee, J. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic mo-tivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Chapman, R., & Magnusson, M. (2006). Continuous innovation, performance and knowledge management: an introduction. Knowledge and Process Management, 13(3), 129-131.
Chen, C., & Huang, J. (2009). Strategic human resource practices and innovation performance - The mediating role of knowledge man-agement capacity. Journal of Business Research, 62(1), 104-114.
Connelly, C., Zweig, D., Webster, J., & Trougakos, J. (2012). Knowledge hiding in organizations. Journal of Organizational Behav-ior, 33(1), 64-88.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101-115.
Darroch, J., & McNaughton, R. (2002). Examining the link between knowledge management practices and types of innovation. Journal of Intellectual Capital, 3(3), 210-222.
Donate, M., & de Pablo, J. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360-370.
Du Plessis, M. (2005). Drivers of knowledge management in the corporate environment. International Journal of Information Manage-ment, 25(3), 193-202.
Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11(4), 20-29.
Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable and measurement error. Journal of Marketing Research, 18(1), 39–50
Garrido-Moreno, A., & Padilla-Meléndez, A. (2011). Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors. International Journal of Information Management, 31(5), 437-444.
Gloet, M., & Terziovski, M. (2004). Exploring the relationship between knowledge management practices and innovation perfor-mance. Journal of Manufacturing Technology Management, 15(5), 402-409.
Holten, A., Robert Hancock, G., Persson, R., Marie Hansen, Å., & Høgh, A. (2016). Knowledge hoarding: antecedent or consequent of neg-ative acts? The mediating role of trust and justice. Journal of Knowledge Management, 20(2), 215-229.
Husted, K., & Michailova, S. (2002). Diagnosing and fighting knowledge-sharing hostility. Organizational Dynamics, 31(1), 60-73.
Iqbal, A. (2011). Creativity and innovation in Saudi Arabia: An overview. Innovation, 13(3), 376-390.
Karamat, J., Shurong, T., Ahmad, N., Waheed, A., & Khan, S. (2018). Barriers to knowledge management in the health sector of Paki-stan. Sustainability, 10(11), 4155.
Kör, B., & Maden, C. (2013). The relationship between knowledge management and innovation in Turkish service and high-tech firms. International Journal of Business and Social Science, 4(4), 293-304.
Lin, H. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal of Manpower, 28(3/4), 315-332.
Loon, M. (2019). Knowledge management practice system: Theorizing from an international meta-standard. Journal of Business Re-search, 94, 432-441.
Mahdi, O., Nassar, I., & Almsafir, M. (2019). Knowledge management processes and sustainable competitive advantage: An empirical ex-amination in private universities. Journal of Business Research, 94, 320-334.
Masa’deh, R., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher edu-cation: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.
Mauri-Castello, J., Alonso-Gonzalez, A., & Peris-Ortiz, M. (2019). Applied innovation methodology: A proposal for a dynamic sustainable environment for the generation of innovation and knowledge management practices in SMEs. In: Peris-Ortiz, M., Ferreira, J., Merigó-Lindahl, J. (eds) Knowledge, Innovation and Sustainable Development in Organizations. Innovation, Technology, and Knowledge Management. Springer, Cham
Mundra, N., Gulati, K., & Vashisth, R. (2011). Achieving competitive advantage through knowledge management and innovation: Empiri-cal evidences from the Indian IT sector. IUP Journal of Knowledge Management, 9(2), 7-25
Obeidat, B., Al-Suradi, M., Masa’deh, R., & Tarhini, A. (2016). The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms. Management Research Review, 39(10), 1214-1238.
Okur N., & Saricam C. (2019) The Impact of Knowledge on Consumer Behaviour Towards Sustainable Apparel Consumption. In: Muthu, S. (eds) Consumer Behaviour and Sustainable Fashion Consumption. Textile Science and Clothing Technology. Springer, Singapore
Pillania, R. (2006). Leveraging knowledge for sustainable competitiveness in SMEs. International Journal of Globalization and Small Business, 1(4), 393-406.
Prabhakar, G., Reddy, P., Savinkina, L., Gantasala, S., & Ankireddy, S. (2018). Influence of organizational culture dimensions on knowledge management processes in higher educational institutions. International Journal of Knowledge Management Studies, 9(1), 51-71.
Rasula, J., Vuksic, V., & Stemberger, M. (2012). The impact of knowledge management on organizational performance. Economic and Business Review for Central and South-Eastern Europe, 14(2), 147.
Rezaei, A., Allameh, S. M., & Ansari, R. (2018). Impact of knowledge creation and organisational learning on organisational innovation: an empirical investigation. International Journal of Business Innovation and Research, 16(1), 117-133.
Robinson, C., & Schumacker, R. E. (2009). Interaction effects: centering, variance inflation factor, and interpretation issues. Multiple Line-ar Regression Viewpoints, 35(1), 6-11.
Rupietta, C., & Backes-Gellner, U. (2019). Combining knowledge stock and knowledge flow to generate superior incremental innovation performance—Evidence from Swiss manufacturing. Journal of Business Research, 94, 209-222.
Sadikoglu, E. and Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Eco-nomics, 127(1), 13-26.
Salem, I. (2014). Toward better understanding of knowledge management: Correlation to hotel performance and innovation in five-star chain hotels in Egypt. Tourism and Hospitality Research, 14(4), 176-196.
Santos, J. (1999). Cronbach’s alpha: A tool for assessing the reliability of scales. Journal of Extension, 37(2), 1-5.
Scarbrough, H. (2003). Knowledge management, HRM and the innovation process. International Journal of Manpower, 24(5), 501-516.
Seidler-de Alwis, R., & Hartmann, E. (2008). The use of tacit knowledge within innovative companies: knowledge management in innova-tive enterprises. Journal of knowledge Management, 12(1), 133-147.
Sivo, S., Fan, X., Witta, E., & Willse, J. (2006). The search for "optimal" cutoff properties: Fit index criteria in structural equation model-ing. The Journal of Experimental Education, 74(3), 267-288.
Srivastava S.K., Chandra B., & Srivastava P. (2019). The impact of knowledge management and data mining on CRM in the service indus-try. In: Nath, V., Mandal, J. (eds) Nanoelectronics, Circuits and Communication Systems. Lecture Notes in Electrical Engineering, vol., 511. Springer, Singapore
Yang, J. (2007). Knowledge sharing: Investigating appropriate leadership roles and collaborative culture. Tourism Management, 28(2), 530-543.
Yoo, B., & Donthu, N. (2001). Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL). Quarterly Journal of Electronic Commerce, 2(1), 31-45.