How to cite this paper
Romi, M., Soetjipto, N., Widaningsih, S., Manik, E & Riswanto, A. (2021). Enhancing organizational commitment by exploring job satisfaction, organizational citizenship behavior and emotional intelligence.Management Science Letters , 11(3), 917-924.
Refrences
Ababneh, K. I., & Hackett, R. D. (2019). The direct and indirect impacts of job characteristics on faculty organizational citizenship behavior in the United Arab Emirates (UAE). Higher Education, 77(1), 19-36.
Ahsan, M., & Fernhaber, S. A. (2019). Multinational enterprises: Leveraging a corporate international entrepreneurship lens for new insights into subsidiary initiatives. Journal of International Management, 25(1), 51-65.
Aldulaimi, S. H. (2016). Fundamental Islamic perspective of work ethics. Journal of Islamic Accounting and Business Re-search.
Alfonso, L., Zenasni, F., Hodzic, S., & Ripoll, P. (2016). Understanding the mediating role of quality of work life on the relationship between emotional intelligence and organizational citizenship behaviors. Psychological Reports, 118(1), 107-127.
Amar, S. (2019, September). The Effect of Emotional Intelligence and Work Life Balance on Organizational Citizenship Behavior with Career Development as Mediating Variable (A Case Study at PT. Bank Pembangunan Daerah (BPD) Head Office and Main Branch, Padang). In Third Padang International Conference On Economics Education, Econom-ics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2019). Atlantis Press.
Ardiana, I. (2019). The Influences of Job Characteristics, Emotional Quotient, and Spiritual Quotient on Job Satisfaction and Nurses Performance At Islamic Hospital in Gresik. Archives of Business Research, 7(3), 70-75.
Baron, A. R., & Greenberg, J. (2003). Organizational Behaviour in organization. Understanding and managing the human side of work. Canada: Prentice Hall.
Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). Citizenship behavior and the creation of social capital in or-ganizations. Academy of management review, 27(4), 505-522.
Carmeli, A., & Josman, Z. E. (2006). The relationship among emotional intelligence, task performance, and organizational citizenship behaviors. Human performance, 19(4), 403-419.
Chan, S. H. J., & Lai, H. Y. I. (2017). Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior. Journal of business research, 70, 214-223.
Cooper, R. K., & Sawaf, A. (2002). Kecerdasan Emosional dalam Kepemimpinan dan Organisasi. Jakarta: PT Gramedia Pustaka Utama, terjemahan Alex Tri Kancono.
Daddi, T., Iraldo, F., Testa, F., & De Giacomo, M. R. (2019). The influence of managerial satisfaction on corporate envi-ronmental performance and reputation. Business Strategy and the Environment, 28(1), 15-24.
Dixit, O., & Singh, S. (2019). Moderating Influence of Emotional Intelligence on Organisational Citizenship Behaviour and Counterproductive Work Behaviour. Journal of Strategic Human Resource Management, 8(1), 26.
Goddard, S. (2012). Feed management in intensive aquaculture. Springer Science & Business Media.
Goleman, D. (2006). Emotional intelligence. Bantam.
Huang, C. C., You, C. S., & Tsai, M. T. (2012). A multidimensional analysis of ethical climate, job satisfaction, organiza-tional commitment, and organizational citizenship behaviors. Nursing Ethics, 19(4), 513-529.
Idrus, R. M., Idris, K., Omar, Z., Ashraff, M., Anuar, M., & Ariffin, H. (2019). Organizational Citizenship Behavior in Ma-laysian Higher Educational Institutions. International Journal of Academic Research in Business and Social Scienc-es, 9(6).
Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9(2), 131-146.
Khadijah, A. S., Kamaluddin, N., & Salin, A. S. A. P. (2015). Islamic work ethics (IWE) practice among employees of banking sectors. Middle-East Journal of Scientific Research, 23(5), 924-931.
Khalid, M., Bashir, S., Khan, A. K., & Abbas, N. (2018). When and how abusive supervision leads to knowledge hiding behaviors. Leadership & Organization Development Journal.
Khalili, A. (2017). Transformational leadership and organizational citizenship behavior. Leadership & Organization De-velopment Journal.
Levitats, Z., Vigoda‐Gadot, E., & Vashdi, D. R. (2019). Engage Them through Emotions: Exploring the Role of Emotional Intelligence in Public Sector Engagement. Public Administration Review, 79(6), 841-852.
Luthans, F. (2006). Perilaku organisasi.
Mangkunegara, A. P., & Prabu, A. (2009). Manajemen sumber daya manusia. Bandung: PT. Remaja Rosdakarya.
Matta, F. K., Scott, B. A., Koopman, J., & Conlon, D. E. (2015). Does seeing “eye to eye” affect work engagement and or-ganizational citizenship behavior? A role theory perspective on LMX agreement. Academy of Management Jour-nal, 58(6), 1686-1708.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implica-tions. Psychological inquiry, 15(3), 197-215.
Meynhardt, T., Brieger, S. A., & Hermann, C. (2020). Organizational public value and employee life satisfaction: The me-diating roles of work engagement and organizational citizenship behavior. The International Journal of Human Re-source Management, 31(12), 1560-1593.
Miao, C., Barone, M. J., Qian, S., & Humphrey, R. H. (2019). Emotional intelligence and service quality: a meta-analysis with initial evidence on cross-cultural factors and future research directions. Marketing Letters, 30(3), 335-347.
Miao, C., Humphrey, R. H., & Qian, S. (2017). Are the emotionally intelligent good citizens or counterproductive? A me-ta-analysis of emotional intelligence and its relationships with organizational citizenship behavior and counterproduc-tive work behavior. Personality and Individual Differences, 116, 144-156.
Miao, C., Humphrey, R. H., & Qian, S. (2018). A cross-cultural meta-analysis of how leader emotional intelligence influ-ences subordinate task performance and organizational citizenship behavior. Journal of World Business, 53(4), 463-474.
Mohammad, J., Quoquab, F., & Omar, R. (2016). Factors affecting organizational citizenship behavior among Malaysian bank employees: The moderating role of Islamic work ethic. Procedia-Social and Behavioral Sciences, 224, 562-570.
Oliver, T. (2020). The Importance of Subordinate Emotional Intelligence Development in the Workplace. The Internation-al Trade Journal, 34(1), 162-172.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). Organizational citizenship behavior: Its nature, antecedents, and consequences. Sage Publications.
Pradhan, R. K., Jena, L. K., & Bhattacharya, P. (2016). Impact of psychological capital on organizational citizenship be-havior: Moderating role of emotional intelligence. Cogent Business & Management, 3(1), 1194174.
Purnama, C. (2017). Islamic culture impact of increasing satisfaction and performance of employees: Study of educational institutions Sabillilah Sampang. Asian Economic and Financial Review, 7(5), 528.
Rafiei, M. (2017). The effect of emotional quotient on organizational citizenship behavior in some Iranian hospi-tals. Kybernetes.
Ristiana, M. (2013). Pengaruh Komitmen Organisasi dan Kepuasan Kerjaterhadap Organizational Citizenship Behavior (OCB) dan Kinerja Karyawan Rumah Sakit Bhayangkara Trijata Denpasar. Jurnal Ilmu Ekonomi & Manajemen, 9(1), 56-70.
Riswanto, A., Rasto, R., Hendrayati, H., Saparudin, M., Abidin, A., & Eka, A. (2020). The role of innovativeness-based market orientation on marketing performance of small and medium-sized enterprises in a developing coun-try. Management Science Letters, 10(9), 1947-1952.
Robbins, S. P., & Judge, T. (2009). Organizational behavior.
Robbins, S. P., & Judge, T. (2013). Organizational Behavior.
Romi, M. V., & Ahman, E. (2020). Islamic work ethics-based organizational citizenship behavior to improve the job satis-faction and organizational commitment of higher education lecturers in Indonesia. International Journal of Higher Education, 9(2), 78-84.
Sancoko, R., Setiawan, M., & Troena, E. A. (2019). The influence of organizational culture and spiritual intelligence on employee performance through emotional intelligence. MEC-J (Management and Economics Journal), 3(1), 67-80.
Shahab, A., Sobari, A., & Udin, U. (2019). Empowering Leadership and OCB: The Roles of Psychological Empowerment and Emotional Intelligence. Wseas transactions on business and economics, 16, 97-106.
Stein, S. J. (2004). The culture of education policy. Teachers College Press.
Sun, Y., Jiang, H., Hwang, Y., & Shin, D. (2018). Why should I share? An answer from personal information management and organizational citizenship behavior perspectives. Computers in Human Behavior, 87, 146-154.
Supriyanto, A. S., Ekowati, V. M., & Masyhuri, M. (2019). The relationship among spiritual intelligence, emotional intel-ligence, organizational citizenship behaviour, and employee performance. Etikonomi, 18(2), 249-258.
Susilo, D. E., Soetjipto, N., Triwulan, A., Djuwitawati, Ratnaningtyas., Riswanto, A., Wasis, W., & Jaya, F. P. (2019). The Effect of Employee Commitment, Culture, and Leadership Style On Good Governance Performance of Jombang Dis-trict Government. Revista Espacios, 40(27).
Szabó, Z. P., Czibor, A., Restás, P., & Bereczkei, T. (2018). “The Darkest of all” The relationship between the Dark Triad traits and organizational citizenship behavior. Personality and Individual Differences, 134, 352-356.
Tan, J. X., Cham, T. H., Zawawi, D., & Aziz, Y. A. (2019). Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry. Asian J. Bus. Res, 9, 121-139.
Tantra, A. (2018). Factors Affecting Intellectual Capital Disclosure and Company Value. Arthatama, 2(1), 1-14.
Tufail, M., Shahzad, K., Gul, A., & Khan, K. (2017). The Impact of Challenge and Hindrance Stressors on Job Satisfac-tion: Moderating Role of Islamic Work Ethics. Tufail, M., Shahzad, K., Gul, A., & Khan, K.(2017). The Impact of Chal-lenge and Hindrance Stressors on Job Satisfaction: Moderating Role of Islamic Work Ethics. Journal of Islamic Busi-ness and Management, 7(1), 100-113.
Vecchio, R. P. (1995). Organizational Behavior (3. Baskı). Florida: The Dryden Pres Harcourt Brace College Publishers.
Wechsler, D. (1967). Manual for the Wechsler preschool and primary scale of intelligence. Psychological Corporation.
Wibowo, S. M., & Phil, M. (2013). Perilaku Dalam Organisasi. Depok: Rajawali Pers.
Widiani, N. P., Putri, A., Sari, M. M. R., & Wirajaya, I. G. A. (2019). The effect of love of money and emotional intelli-gence on employee performance with organizational citizenship behavior as mediating variable. International Re-search Journal of Engineering, IT & Scientific Research, 5(1), 39-49.
Yoo, M. S. (2016). The influences of workplace spirituality and emotional intelligence on the organizational citizenship behavior for clinical nurses. The Korean Journal of Health Service Management, 10(2), 59-70.
Yousef, D. A. (1999). Relationship between internal work motivation, organizational commitment, job performance, and personal variables, and empirical study. Public Administration Journal, 39(1), 6-24.
Yuliansyah, M., Degeng, I. N. S., Wiyono, B. B., & Supriyanto, A. (2019). The Relationship of Interpersonal Intelligent and Emotional Intelligent towards Organizational Citizenship Behaviour (OCB) for all of MTs Teachers in Banjarma-sin downtown South of Borneo Indonesia. International Journal of Environmental and Science Education.
Zainul, M., & Zamrudi, Z. (2019). Organizational Citizenship and Employee Performance: The Role of Spirituali-ty. Pakistan Administrative Review, 3(1), 16-26.
Ahsan, M., & Fernhaber, S. A. (2019). Multinational enterprises: Leveraging a corporate international entrepreneurship lens for new insights into subsidiary initiatives. Journal of International Management, 25(1), 51-65.
Aldulaimi, S. H. (2016). Fundamental Islamic perspective of work ethics. Journal of Islamic Accounting and Business Re-search.
Alfonso, L., Zenasni, F., Hodzic, S., & Ripoll, P. (2016). Understanding the mediating role of quality of work life on the relationship between emotional intelligence and organizational citizenship behaviors. Psychological Reports, 118(1), 107-127.
Amar, S. (2019, September). The Effect of Emotional Intelligence and Work Life Balance on Organizational Citizenship Behavior with Career Development as Mediating Variable (A Case Study at PT. Bank Pembangunan Daerah (BPD) Head Office and Main Branch, Padang). In Third Padang International Conference On Economics Education, Econom-ics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2019). Atlantis Press.
Ardiana, I. (2019). The Influences of Job Characteristics, Emotional Quotient, and Spiritual Quotient on Job Satisfaction and Nurses Performance At Islamic Hospital in Gresik. Archives of Business Research, 7(3), 70-75.
Baron, A. R., & Greenberg, J. (2003). Organizational Behaviour in organization. Understanding and managing the human side of work. Canada: Prentice Hall.
Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). Citizenship behavior and the creation of social capital in or-ganizations. Academy of management review, 27(4), 505-522.
Carmeli, A., & Josman, Z. E. (2006). The relationship among emotional intelligence, task performance, and organizational citizenship behaviors. Human performance, 19(4), 403-419.
Chan, S. H. J., & Lai, H. Y. I. (2017). Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior. Journal of business research, 70, 214-223.
Cooper, R. K., & Sawaf, A. (2002). Kecerdasan Emosional dalam Kepemimpinan dan Organisasi. Jakarta: PT Gramedia Pustaka Utama, terjemahan Alex Tri Kancono.
Daddi, T., Iraldo, F., Testa, F., & De Giacomo, M. R. (2019). The influence of managerial satisfaction on corporate envi-ronmental performance and reputation. Business Strategy and the Environment, 28(1), 15-24.
Dixit, O., & Singh, S. (2019). Moderating Influence of Emotional Intelligence on Organisational Citizenship Behaviour and Counterproductive Work Behaviour. Journal of Strategic Human Resource Management, 8(1), 26.
Goddard, S. (2012). Feed management in intensive aquaculture. Springer Science & Business Media.
Goleman, D. (2006). Emotional intelligence. Bantam.
Huang, C. C., You, C. S., & Tsai, M. T. (2012). A multidimensional analysis of ethical climate, job satisfaction, organiza-tional commitment, and organizational citizenship behaviors. Nursing Ethics, 19(4), 513-529.
Idrus, R. M., Idris, K., Omar, Z., Ashraff, M., Anuar, M., & Ariffin, H. (2019). Organizational Citizenship Behavior in Ma-laysian Higher Educational Institutions. International Journal of Academic Research in Business and Social Scienc-es, 9(6).
Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9(2), 131-146.
Khadijah, A. S., Kamaluddin, N., & Salin, A. S. A. P. (2015). Islamic work ethics (IWE) practice among employees of banking sectors. Middle-East Journal of Scientific Research, 23(5), 924-931.
Khalid, M., Bashir, S., Khan, A. K., & Abbas, N. (2018). When and how abusive supervision leads to knowledge hiding behaviors. Leadership & Organization Development Journal.
Khalili, A. (2017). Transformational leadership and organizational citizenship behavior. Leadership & Organization De-velopment Journal.
Levitats, Z., Vigoda‐Gadot, E., & Vashdi, D. R. (2019). Engage Them through Emotions: Exploring the Role of Emotional Intelligence in Public Sector Engagement. Public Administration Review, 79(6), 841-852.
Luthans, F. (2006). Perilaku organisasi.
Mangkunegara, A. P., & Prabu, A. (2009). Manajemen sumber daya manusia. Bandung: PT. Remaja Rosdakarya.
Matta, F. K., Scott, B. A., Koopman, J., & Conlon, D. E. (2015). Does seeing “eye to eye” affect work engagement and or-ganizational citizenship behavior? A role theory perspective on LMX agreement. Academy of Management Jour-nal, 58(6), 1686-1708.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implica-tions. Psychological inquiry, 15(3), 197-215.
Meynhardt, T., Brieger, S. A., & Hermann, C. (2020). Organizational public value and employee life satisfaction: The me-diating roles of work engagement and organizational citizenship behavior. The International Journal of Human Re-source Management, 31(12), 1560-1593.
Miao, C., Barone, M. J., Qian, S., & Humphrey, R. H. (2019). Emotional intelligence and service quality: a meta-analysis with initial evidence on cross-cultural factors and future research directions. Marketing Letters, 30(3), 335-347.
Miao, C., Humphrey, R. H., & Qian, S. (2017). Are the emotionally intelligent good citizens or counterproductive? A me-ta-analysis of emotional intelligence and its relationships with organizational citizenship behavior and counterproduc-tive work behavior. Personality and Individual Differences, 116, 144-156.
Miao, C., Humphrey, R. H., & Qian, S. (2018). A cross-cultural meta-analysis of how leader emotional intelligence influ-ences subordinate task performance and organizational citizenship behavior. Journal of World Business, 53(4), 463-474.
Mohammad, J., Quoquab, F., & Omar, R. (2016). Factors affecting organizational citizenship behavior among Malaysian bank employees: The moderating role of Islamic work ethic. Procedia-Social and Behavioral Sciences, 224, 562-570.
Oliver, T. (2020). The Importance of Subordinate Emotional Intelligence Development in the Workplace. The Internation-al Trade Journal, 34(1), 162-172.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). Organizational citizenship behavior: Its nature, antecedents, and consequences. Sage Publications.
Pradhan, R. K., Jena, L. K., & Bhattacharya, P. (2016). Impact of psychological capital on organizational citizenship be-havior: Moderating role of emotional intelligence. Cogent Business & Management, 3(1), 1194174.
Purnama, C. (2017). Islamic culture impact of increasing satisfaction and performance of employees: Study of educational institutions Sabillilah Sampang. Asian Economic and Financial Review, 7(5), 528.
Rafiei, M. (2017). The effect of emotional quotient on organizational citizenship behavior in some Iranian hospi-tals. Kybernetes.
Ristiana, M. (2013). Pengaruh Komitmen Organisasi dan Kepuasan Kerjaterhadap Organizational Citizenship Behavior (OCB) dan Kinerja Karyawan Rumah Sakit Bhayangkara Trijata Denpasar. Jurnal Ilmu Ekonomi & Manajemen, 9(1), 56-70.
Riswanto, A., Rasto, R., Hendrayati, H., Saparudin, M., Abidin, A., & Eka, A. (2020). The role of innovativeness-based market orientation on marketing performance of small and medium-sized enterprises in a developing coun-try. Management Science Letters, 10(9), 1947-1952.
Robbins, S. P., & Judge, T. (2009). Organizational behavior.
Robbins, S. P., & Judge, T. (2013). Organizational Behavior.
Romi, M. V., & Ahman, E. (2020). Islamic work ethics-based organizational citizenship behavior to improve the job satis-faction and organizational commitment of higher education lecturers in Indonesia. International Journal of Higher Education, 9(2), 78-84.
Sancoko, R., Setiawan, M., & Troena, E. A. (2019). The influence of organizational culture and spiritual intelligence on employee performance through emotional intelligence. MEC-J (Management and Economics Journal), 3(1), 67-80.
Shahab, A., Sobari, A., & Udin, U. (2019). Empowering Leadership and OCB: The Roles of Psychological Empowerment and Emotional Intelligence. Wseas transactions on business and economics, 16, 97-106.
Stein, S. J. (2004). The culture of education policy. Teachers College Press.
Sun, Y., Jiang, H., Hwang, Y., & Shin, D. (2018). Why should I share? An answer from personal information management and organizational citizenship behavior perspectives. Computers in Human Behavior, 87, 146-154.
Supriyanto, A. S., Ekowati, V. M., & Masyhuri, M. (2019). The relationship among spiritual intelligence, emotional intel-ligence, organizational citizenship behaviour, and employee performance. Etikonomi, 18(2), 249-258.
Susilo, D. E., Soetjipto, N., Triwulan, A., Djuwitawati, Ratnaningtyas., Riswanto, A., Wasis, W., & Jaya, F. P. (2019). The Effect of Employee Commitment, Culture, and Leadership Style On Good Governance Performance of Jombang Dis-trict Government. Revista Espacios, 40(27).
Szabó, Z. P., Czibor, A., Restás, P., & Bereczkei, T. (2018). “The Darkest of all” The relationship between the Dark Triad traits and organizational citizenship behavior. Personality and Individual Differences, 134, 352-356.
Tan, J. X., Cham, T. H., Zawawi, D., & Aziz, Y. A. (2019). Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry. Asian J. Bus. Res, 9, 121-139.
Tantra, A. (2018). Factors Affecting Intellectual Capital Disclosure and Company Value. Arthatama, 2(1), 1-14.
Tufail, M., Shahzad, K., Gul, A., & Khan, K. (2017). The Impact of Challenge and Hindrance Stressors on Job Satisfac-tion: Moderating Role of Islamic Work Ethics. Tufail, M., Shahzad, K., Gul, A., & Khan, K.(2017). The Impact of Chal-lenge and Hindrance Stressors on Job Satisfaction: Moderating Role of Islamic Work Ethics. Journal of Islamic Busi-ness and Management, 7(1), 100-113.
Vecchio, R. P. (1995). Organizational Behavior (3. Baskı). Florida: The Dryden Pres Harcourt Brace College Publishers.
Wechsler, D. (1967). Manual for the Wechsler preschool and primary scale of intelligence. Psychological Corporation.
Wibowo, S. M., & Phil, M. (2013). Perilaku Dalam Organisasi. Depok: Rajawali Pers.
Widiani, N. P., Putri, A., Sari, M. M. R., & Wirajaya, I. G. A. (2019). The effect of love of money and emotional intelli-gence on employee performance with organizational citizenship behavior as mediating variable. International Re-search Journal of Engineering, IT & Scientific Research, 5(1), 39-49.
Yoo, M. S. (2016). The influences of workplace spirituality and emotional intelligence on the organizational citizenship behavior for clinical nurses. The Korean Journal of Health Service Management, 10(2), 59-70.
Yousef, D. A. (1999). Relationship between internal work motivation, organizational commitment, job performance, and personal variables, and empirical study. Public Administration Journal, 39(1), 6-24.
Yuliansyah, M., Degeng, I. N. S., Wiyono, B. B., & Supriyanto, A. (2019). The Relationship of Interpersonal Intelligent and Emotional Intelligent towards Organizational Citizenship Behaviour (OCB) for all of MTs Teachers in Banjarma-sin downtown South of Borneo Indonesia. International Journal of Environmental and Science Education.
Zainul, M., & Zamrudi, Z. (2019). Organizational Citizenship and Employee Performance: The Role of Spirituali-ty. Pakistan Administrative Review, 3(1), 16-26.