How to cite this paper
Nguyen, Q., Hoang, T & Nguyen, D. (2020). The impact of occupational stress on job satisfaction and job performance of banking credit officers.Management Science Letters , 10(16), 3891-3898.
Refrences
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Ali, W. U., Raheem, A. R., Nawaz, A. and Imamuddin, K. (2014). Impact of stress on job Performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, 3(7), 14-17.
Aliya, I., Maiya, I., Farah, L. and Hina, M. (2015). Factors affecting the employee’s performance: A case study of bank-ing sector in Pakistan. European Journal of Business and Social Sciences, 4(8), 309-318.
Arshadi, N., & Damiri, H. (2013). The relationship of job stress with turnover intention and job performance: Moderating role of OBSE. Procedia-Social and Behavioral Sciences, 84, 706-710.
Badar, M. R. (2011). Factors causing stress and impact on job performance: A case study of banks of Bahawalpur, Pakistan. European Journal of Business and Management, 3(12), 9-17.
Bashir, U. (2010). Impact of stress on employees job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 194-199.
Bashir, U. and Ramay, M. I. (2010). Impact of stress on employees job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 122-126.
Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological Bulletin, 52(5), 396-424.
Cooper, C. L. and Marshall. J. (1976). Occupational source of stress: A review of the literature relating to coronary heart diseases and mental health. Journal of occupational Psychology, 49, 11-28.
Cummins, R. C. (1990). Job stress and the buffering effort of supervisory support. Group and Organizational Studies, 15(1), 92-104.
Dahmodharan, K., & Arumugasamy, G. (2011). Effect of occupational stress on executives’ leadership styles. Public Policy and Administration Research, 1(4), 224-573.
Ellickson, M. C., & Logsdon, K. (2002). Determinants of Job Satisfaction of Municipal Government Employess. State and Goverment Review, 33(3), 173-184.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measure-ment error. Journal of Marketing Research, 18(1), 39-50.
Fraering, M., & Minor, M. S. (2006). Sense of community: An exploratory study of US consumers of financial ser-vices. International Journal of Bank Marketing, 24(5), 284-306.
French, J. R. P. and Caplan, R. D. (1972). Organizational Stress anh Individual Strain. In A. J. Marrow (Ed.). The Failure of Success, 30-66. AMACOM: New York.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. 7th edn: Pearson: New York, NY.
Hoelter, J. W. (1983). The analysis of covariance structures: Goodness-of-fit indices. Sociological Methods & Re-search, 11(3), 325-344.
Hoyle, R. H. (1995). The structural equation modeling approach: Basic concepts and fundamental issues. In R. H. Hoyle (Ed.). Structural equation modeling: Concepts, issues, and application. 1-15: Sage Publications: Thousand Oaks, CA.
Igharia, I. and Greenhaus, J. (1992). The career advancement prospects of managers and professionals. Decision Scienc-es, 23(2), 478-500.
Iqbal, M., & Waseem, M. A. (2012). Impact of job stress on job satisfaction among air traffic controllers of civil aviation authority: An empirical study from Pakistan. International Journal of Human Resource Studies, 2(2), 53-69.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of ap-plied Psychology, 86(1), 80-92.
Karunanithy, K., & Ponnampalam, A. (2013). A study on the effect of stress on performance of employees in Commercial Bank of Ceylon in the Eastern Province. European Journal of Business and Management, 5(27), 87-95.
Khattak, J. K., Khan, M. A., Haq, A. U., Arif, M., & Minhas, A. A. (2011). Occupational stress and burnout in Pakistan's banking sector. African Journal of Business Management, 5(3), 810.
Kusku, F. (2003). Employee satisfaction in higher education: the case of academic and administrative staff in Turkey. Career Development International, 8(7), 347-356.
Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: mediating and moderating roles of work motivation. The International Journal of Human Resource Management, 17(3), 504-522.
Landsbergis, P. A. (1988). Occupational stress among health care workers: a test of the job demands‐control mod-el. Journal of Organizational Behavior, 9(3), 217-239.
Luddy, N. (2005). Job satisfaction amongst employees at a public health institution in the Western Cape (Doctoral dis-sertation, University of the Western Cape).
Luthans, F. (1995). Organisational Behaviour. 7th edn: Mcgraw Hill Book Company: Singapore.
Nelson, D. L., & Burke, R. J. (2000). Women executives: Health, stress, and success. Academy of Management Executive, 14(2), 107-121.
Nunnally, J. C. (1978). Psychometric Theory. McGraw-Hill Book: New York.
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381-391.
Raykov, T., & Widaman, K. F. (1995). Issues in applied structural equation modeling research. Structural Equation Mod-eling: A Multidisciplinary Journal, 2(4), 289-318.
Robbins, S. P., & Judge, T. A. (2010). Organizational Behavior Author. 14th edn: Prentice Hall Pages: New York.
Sauter, S. L., Murphy, L. R., & Hurrell, J. J. (1992). Prevention of work related psychological disorders: a national strat-egy proposed by the National Institute for Occupational Safety and Health. In: G. P. Keita and S. L. Sauter (Eds.). Work and WellBeing: An Agenda for the 1990s. American Psychological Association: Washington DC.
Shahu, R., & Gole, S. V. (2008). Effect of job stress and job satisfaction on performance: An empirical study. AIMS In-ternational Journal of Management, 2(3), 237-246.
Sharma, J., & Devi, A. (2011). Role stress among employees: An empirical study of commercial banks. Gurukul Business Review, 7(1), 53-61.
Sheridan, J. E., & Slocum, J. W. (1975). The direction of the causal relationship between job satisfaction and work performance. Organizational Behavior and Human Performance, 14(2), 159-172.
Selye, H. (1956). The stress of life. McGraw-Hill: New York, NY.
Slater, S. F. (1995). Issues in conducting marketing strategy research. Journal of strategic Marketing, 3(4), 257-270.
Srivastava, A. K., & Singh, A. P. (1981). Construction and standardization of an occupational stress index: A pilot study. Indian Journal of Clinical Psychology, 8(2), 133–136.
Vansell, M., Brief, A., & Schuler, R. (1981). Role conflict anf role ambiguity: Integration, literature and directions for future research. Journal of Human Relations, 34(1), 43-61.
Yeoh, T. E. S. (2007). The Facet Satisfaction Scale: Enhancing the measurement of job satisfaction. University of North Texas.
Ali, W. U., Raheem, A. R., Nawaz, A. and Imamuddin, K. (2014). Impact of stress on job Performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, 3(7), 14-17.
Aliya, I., Maiya, I., Farah, L. and Hina, M. (2015). Factors affecting the employee’s performance: A case study of bank-ing sector in Pakistan. European Journal of Business and Social Sciences, 4(8), 309-318.
Arshadi, N., & Damiri, H. (2013). The relationship of job stress with turnover intention and job performance: Moderating role of OBSE. Procedia-Social and Behavioral Sciences, 84, 706-710.
Badar, M. R. (2011). Factors causing stress and impact on job performance: A case study of banks of Bahawalpur, Pakistan. European Journal of Business and Management, 3(12), 9-17.
Bashir, U. (2010). Impact of stress on employees job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 194-199.
Bashir, U. and Ramay, M. I. (2010). Impact of stress on employees job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 122-126.
Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological Bulletin, 52(5), 396-424.
Cooper, C. L. and Marshall. J. (1976). Occupational source of stress: A review of the literature relating to coronary heart diseases and mental health. Journal of occupational Psychology, 49, 11-28.
Cummins, R. C. (1990). Job stress and the buffering effort of supervisory support. Group and Organizational Studies, 15(1), 92-104.
Dahmodharan, K., & Arumugasamy, G. (2011). Effect of occupational stress on executives’ leadership styles. Public Policy and Administration Research, 1(4), 224-573.
Ellickson, M. C., & Logsdon, K. (2002). Determinants of Job Satisfaction of Municipal Government Employess. State and Goverment Review, 33(3), 173-184.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measure-ment error. Journal of Marketing Research, 18(1), 39-50.
Fraering, M., & Minor, M. S. (2006). Sense of community: An exploratory study of US consumers of financial ser-vices. International Journal of Bank Marketing, 24(5), 284-306.
French, J. R. P. and Caplan, R. D. (1972). Organizational Stress anh Individual Strain. In A. J. Marrow (Ed.). The Failure of Success, 30-66. AMACOM: New York.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. 7th edn: Pearson: New York, NY.
Hoelter, J. W. (1983). The analysis of covariance structures: Goodness-of-fit indices. Sociological Methods & Re-search, 11(3), 325-344.
Hoyle, R. H. (1995). The structural equation modeling approach: Basic concepts and fundamental issues. In R. H. Hoyle (Ed.). Structural equation modeling: Concepts, issues, and application. 1-15: Sage Publications: Thousand Oaks, CA.
Igharia, I. and Greenhaus, J. (1992). The career advancement prospects of managers and professionals. Decision Scienc-es, 23(2), 478-500.
Iqbal, M., & Waseem, M. A. (2012). Impact of job stress on job satisfaction among air traffic controllers of civil aviation authority: An empirical study from Pakistan. International Journal of Human Resource Studies, 2(2), 53-69.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of ap-plied Psychology, 86(1), 80-92.
Karunanithy, K., & Ponnampalam, A. (2013). A study on the effect of stress on performance of employees in Commercial Bank of Ceylon in the Eastern Province. European Journal of Business and Management, 5(27), 87-95.
Khattak, J. K., Khan, M. A., Haq, A. U., Arif, M., & Minhas, A. A. (2011). Occupational stress and burnout in Pakistan's banking sector. African Journal of Business Management, 5(3), 810.
Kusku, F. (2003). Employee satisfaction in higher education: the case of academic and administrative staff in Turkey. Career Development International, 8(7), 347-356.
Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: mediating and moderating roles of work motivation. The International Journal of Human Resource Management, 17(3), 504-522.
Landsbergis, P. A. (1988). Occupational stress among health care workers: a test of the job demands‐control mod-el. Journal of Organizational Behavior, 9(3), 217-239.
Luddy, N. (2005). Job satisfaction amongst employees at a public health institution in the Western Cape (Doctoral dis-sertation, University of the Western Cape).
Luthans, F. (1995). Organisational Behaviour. 7th edn: Mcgraw Hill Book Company: Singapore.
Nelson, D. L., & Burke, R. J. (2000). Women executives: Health, stress, and success. Academy of Management Executive, 14(2), 107-121.
Nunnally, J. C. (1978). Psychometric Theory. McGraw-Hill Book: New York.
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381-391.
Raykov, T., & Widaman, K. F. (1995). Issues in applied structural equation modeling research. Structural Equation Mod-eling: A Multidisciplinary Journal, 2(4), 289-318.
Robbins, S. P., & Judge, T. A. (2010). Organizational Behavior Author. 14th edn: Prentice Hall Pages: New York.
Sauter, S. L., Murphy, L. R., & Hurrell, J. J. (1992). Prevention of work related psychological disorders: a national strat-egy proposed by the National Institute for Occupational Safety and Health. In: G. P. Keita and S. L. Sauter (Eds.). Work and WellBeing: An Agenda for the 1990s. American Psychological Association: Washington DC.
Shahu, R., & Gole, S. V. (2008). Effect of job stress and job satisfaction on performance: An empirical study. AIMS In-ternational Journal of Management, 2(3), 237-246.
Sharma, J., & Devi, A. (2011). Role stress among employees: An empirical study of commercial banks. Gurukul Business Review, 7(1), 53-61.
Sheridan, J. E., & Slocum, J. W. (1975). The direction of the causal relationship between job satisfaction and work performance. Organizational Behavior and Human Performance, 14(2), 159-172.
Selye, H. (1956). The stress of life. McGraw-Hill: New York, NY.
Slater, S. F. (1995). Issues in conducting marketing strategy research. Journal of strategic Marketing, 3(4), 257-270.
Srivastava, A. K., & Singh, A. P. (1981). Construction and standardization of an occupational stress index: A pilot study. Indian Journal of Clinical Psychology, 8(2), 133–136.
Vansell, M., Brief, A., & Schuler, R. (1981). Role conflict anf role ambiguity: Integration, literature and directions for future research. Journal of Human Relations, 34(1), 43-61.
Yeoh, T. E. S. (2007). The Facet Satisfaction Scale: Enhancing the measurement of job satisfaction. University of North Texas.