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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 10 Issue 4 pp. 741-746 , 2020

Marketing performance as implication of brand image mediated by trust Pages 741-746 Right click to download the paper Download PDF

Authors: Arfendo Propheto, Dwi Kartini, Sucherly Sucherly, Yevis Marty Oesman

DOI: 10.5267/j.msl.2019.10.023

Keywords: Brand Image, Trust, Marketing Performance

Abstract: Research on marketing performance has been discussed by several previous researchers on institutions and industries. One of them is in the field of education. The purpose of this study is to analyze the effect of brand image toward marketing performance, brand image on trust and brand image toward marketing performance mediated by trust. In previous studies there have been many studies that measure marketing performance from internal or management perspective. On the other hand, this research discusses marketing performance that can be measured through the perspective of the student as consumer. This research studies the marketing performance of private higher education in the perspective of students in the Indonesian context. This research was conducted in DKI Jakarta. In this study it was found that there was not a significant influence on brand image toward marketing performance; brand image has a significant influence on trust and also trust towards marketing performance; but brand image has a significant influence toward marketing performance mediated by trust.

How to cite this paper
Propheto, A., Kartini, D., Sucherly, S & Oesman, Y. (2020). Marketing performance as implication of brand image mediated by trust.Management Science Letters , 10(4), 741-746.

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Journal: Management Science Letters | Year: 2020 | Volume: 10 | Issue: 4 | Views: 3168 | Reviews: 0

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