How to cite this paper
Aziziha, H., Khodsetan, A., Hajirasouliha, M., Faraji, A., Zakaria, M & Mousavi, S. (2014). Investigating the role of conflict management strategy on development of cooperative management.Management Science Letters , 4(3), 425-428.
Refrences
Kaushal, R., & Kwantes, C. T. (2006). The role of culture and personality in choice of conflict management strategy. International Journal of Intercultural Relations, 30(5), 579-603.
Lam, P.K., & Chin, K.S. (2005). Identifying and prioritizing critical success factors for conflict management in collaborative new product development. Industrial Marketing Management, 34(8), 761-772
Mazaheri, E., Basil, D. Z., Yanamandram, V., & Daroczi, Z. (2011). The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery. Journal of Retailing and Consumer Services, 18(3), 235-245.
Putnam, L. L., & Wilson, C. E. (1982). Communication strategies in organizational conflicts: Reliability and validity of a measurement scale. Communication Yearbook, 6, 629-652.
Prenzel, P.V., & Vanclay, F. (2014). How social impact assessment can contribute to conflict management. Environmental Impact Assessment Review, 45, 30-37.
Triandis, H.C. (1994). Culture and social behavior. New York, NY: McGraw-Hill.
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. Journal of Organizational Behavior, 13(3), 265-274.
Lam, P.K., & Chin, K.S. (2005). Identifying and prioritizing critical success factors for conflict management in collaborative new product development. Industrial Marketing Management, 34(8), 761-772
Mazaheri, E., Basil, D. Z., Yanamandram, V., & Daroczi, Z. (2011). The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery. Journal of Retailing and Consumer Services, 18(3), 235-245.
Putnam, L. L., & Wilson, C. E. (1982). Communication strategies in organizational conflicts: Reliability and validity of a measurement scale. Communication Yearbook, 6, 629-652.
Prenzel, P.V., & Vanclay, F. (2014). How social impact assessment can contribute to conflict management. Environmental Impact Assessment Review, 45, 30-37.
Triandis, H.C. (1994). Culture and social behavior. New York, NY: McGraw-Hill.
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. Journal of Organizational Behavior, 13(3), 265-274.