Investigating important factors influencing electronic banking for export development

Abstract: Export is one of the most important indicators of a growing economy and it is the primary source of reaching sustainable growth on the market. This paper presents an empirical study to determine important factors influencing electronic banking in export development of Iranian organizations. The proposed study designs a questionnaire and distributes it among some regular customers who do internet banking with Parsian bank in city of Tehran, Iran. Cronbach alpha is calculated as 0.82, which is well above the minimum desirable limit of 0.70. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.71 and 1955 with Sig. = 0.000, respectively. Using principal component analysis, the study has detected six factors including customer’s information, building trust, secure internet access, having good internet infrastructure and internet users.

How to cite this paper

 Zadeh, V., Zangeneh, G & Azad, N. (2014). Investigating important factors influencing electronic banking for export development.Management Science Letters , 4(1), 123-126.

Refrences

Agarwal, R., Rastogi, S., & Mehrotra, A. (2009). Customers’ perspectives regarding e-banking in an emerging economy. Journal of Retailing and Consumer Services, 16(5), 340-351.

Aladwani, A. M. (2001). Online banking: a field study of drivers, development challenges, and expectations. International Journal of Information Management, 21(3), 213-225.

Burton, F. N., & Schlegelmilch, B. B. (1987). Profile analyses of non-exporters versus exporters grouped by export involvement. Management International Review, 27(1), 38-49.

Eriksson, K., Kerem, K., & Nilsson, D. (2005). Customer acceptance of internet banking in Estonia. International Journal of Bank Marketing, 23(2), 200-216.

Hamidi, N. A., Mahdi Rahimi, G. K., Nafarieh, A., Hamidi, A., & Robertson, B. (2013). Personalized security approaches in e-banking employing flask architecture over cloud environment. Procedia Computer Science, 21, 18-24.

James, J. (2002). Information technology, transactions costs and patterns of globalization in developing countries. Review of Social Economy, 60(4), 507-519.

Mattila, M., Karjaluoto, H., & Pento, T. (2003). Internet banking adoption among mature customers: early majority or laggards?. Journal of Services Marketing,17(5), 514-528.

Naceur, S. B., & Goaied, M. (2001). The determinants of the Tunisian deposit banks & apos; performance. Applied Financial Economics, 11(3), 317-319.

Shah, M. H., & Siddiqui, F. A. (2006). Organisational critical success factors in adoption of e-banking at the Woolwich bank. International Journal of Information Management, 26(6), 442-456.

Yoon, H. S., & Barker Steege, L. M. (2013). Development of a quantitative model of the impact of customers’ personality and perceptions on Internet banking use. Computers in Human Behavior, 29(3), 1131-1141.

Journals

MSL Volumes

Keywords

Authors

Countries

Management Science Letters

Investigating important factors influencing electronic banking for export development Pages 123-126 Download PDF

Add Reviews