How to cite this paper
Danaei, A & Hosseini, A. (2013). Performance measurement using balanced scorecard: A case study of pipe industry.Management Science Letters , 3(5), 1433-1438.
Refrences
Abdolshah, M., Javidnia, M., Astanbous, M.A., & Eslami, M. (2012). An integrated approach to
analyze strategy map using BSC – FUZZY AHP: A case study of auto industry. Management
Science Letters, 2(2), 705-712.
Azar, A., Olfat, L., Khosravani, F., & Jalali, R. (2012). A BSC method for supplier selection strategy
using TOPSIS and VIKOR: A case study of part maker industry. Management Science Letters,
1(4), 559-568.
Hemati, M., Zarei, A., Karkehabadi, H. (2012). A hybrid algorithm of BSC and QFD to determine
the criteria affecting implementation of successful outsourcing. Management Science Letters, 2(2),
655-664.
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced
scorecard perspective. Expert Systems with Applications, 36(1), 209–218.
Huang, H. C., Lai, M.C., & Lin, L. H. (2011). Developing strategic measurement and improvement
for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38,
4875–4881.
Kaplan, R. S., & Norton, D.P. (1996a). The Balanced Scorecard: Translating Strategy into Action.
Harvard Business School Press.
Kaplan, R. S., & Norton, D.P. (1996b). Using the balanced scorecard as a strategic management
system. Harvard Business Review, 75-85.
Kaplan, R. S., & Norton, D. (1992). The balanced scorecard measures that drive performance.
Harvard Business Review, 70(1), 71–79.
Khaki, A.R., Najafi, S.E., & Rashidi, S. (2012). Improving efficiency of decision making units
through BSC-DEA technique. Management Science Letters, 2(1), 245-252.
Mirzamohammadi, S., & Basirat Fard, F. (2012). Factors affecting productivity and the role of
customer relationship management: A case study of home appliance manufacturing. Management
Science Letters, 2(1), 55-66.
Namazi, S., Barzinpour, F., & Makui, A. (2011). An integrated framework for outsourcing using
balanced score card and ELECTRE III. Management Science Letters, 1(2), 99-106.
Olson, E.M., & Slater, S.F. (2002). The balanced scorecard, competitive strategy, and performance.
Business Horizons, 45, 11–16.
Safari Kahreh, Z., Shirmohammadi, A., & Safari Kahreh, M. (2012). An empirical study to analyze
customer relationship management strategy using balanced scorecard. Management Science
Letters, 2(5), 1603-1612.
Shojaee, M.R., Fallah, M., & Fallah, M. (2012). A hybrid TOPSIS-BSC method for strategic
planning. Management Science Letters, 2(8), 2845-2850.
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with nonadditive
fuzzy integral for evaluating high technology firm performance. International Journal of
Production Economics, 128, 413–426.
analyze strategy map using BSC – FUZZY AHP: A case study of auto industry. Management
Science Letters, 2(2), 705-712.
Azar, A., Olfat, L., Khosravani, F., & Jalali, R. (2012). A BSC method for supplier selection strategy
using TOPSIS and VIKOR: A case study of part maker industry. Management Science Letters,
1(4), 559-568.
Hemati, M., Zarei, A., Karkehabadi, H. (2012). A hybrid algorithm of BSC and QFD to determine
the criteria affecting implementation of successful outsourcing. Management Science Letters, 2(2),
655-664.
Huang, H. C. (2009). Designing a knowledge-based system for strategic planning: A balanced
scorecard perspective. Expert Systems with Applications, 36(1), 209–218.
Huang, H. C., Lai, M.C., & Lin, L. H. (2011). Developing strategic measurement and improvement
for the biopharmaceutical firm: Using the BSC hierarchy. Expert Systems with Applications, 38,
4875–4881.
Kaplan, R. S., & Norton, D.P. (1996a). The Balanced Scorecard: Translating Strategy into Action.
Harvard Business School Press.
Kaplan, R. S., & Norton, D.P. (1996b). Using the balanced scorecard as a strategic management
system. Harvard Business Review, 75-85.
Kaplan, R. S., & Norton, D. (1992). The balanced scorecard measures that drive performance.
Harvard Business Review, 70(1), 71–79.
Khaki, A.R., Najafi, S.E., & Rashidi, S. (2012). Improving efficiency of decision making units
through BSC-DEA technique. Management Science Letters, 2(1), 245-252.
Mirzamohammadi, S., & Basirat Fard, F. (2012). Factors affecting productivity and the role of
customer relationship management: A case study of home appliance manufacturing. Management
Science Letters, 2(1), 55-66.
Namazi, S., Barzinpour, F., & Makui, A. (2011). An integrated framework for outsourcing using
balanced score card and ELECTRE III. Management Science Letters, 1(2), 99-106.
Olson, E.M., & Slater, S.F. (2002). The balanced scorecard, competitive strategy, and performance.
Business Horizons, 45, 11–16.
Safari Kahreh, Z., Shirmohammadi, A., & Safari Kahreh, M. (2012). An empirical study to analyze
customer relationship management strategy using balanced scorecard. Management Science
Letters, 2(5), 1603-1612.
Shojaee, M.R., Fallah, M., & Fallah, M. (2012). A hybrid TOPSIS-BSC method for strategic
planning. Management Science Letters, 2(8), 2845-2850.
Wang, C.H., Lu, I.Y., & Chen, C.B. (2010). Integrating hierarchical balanced scorecard with nonadditive
fuzzy integral for evaluating high technology firm performance. International Journal of
Production Economics, 128, 413–426.