Al Haraisa, Y. E. (2017). Just-In-Time system and its impact on operational excellence: An empirical study on Jordanian industrial companies. International Journal of Business and Management, 12(12), p158. ‏
Armstrong, G. & Barron, O. (2002). Strategic Thinking and the New Science: Planning in the Midst of Chaos Complexity and Change. New York: Free Press.
Cesarotti, V., & Spada, C. (2009). A systemic approach to achieve operational excellence in hotel services. International Journal of Quality and Service Sciences, 1(1), 51-56. ‏
Cognizant. (2011). Operational excellence in process industries: Cognizant (NASDAQ: CTSH).
Decker, P. (2005). Developing best practices: How to achieve operational excellence for information services. Quantum2 Coach Thomson Dialog.
Eriksson, P., Pettersson, A., & Shokatloo, S. (2012). Assessment of leadership aspects that contribute to Operational Ex-cellence: A case study of two large companies in Sweden. ‏
Floyd, S., & Wolf, C. (2010). Technology Strategy. Encyclopedia of Technology and Innovation Management, 1(1), 125- 128.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed, a silver bullet. Journal of Marketing theory and Prac-tice, 19(2), 139-152. ‏
Henderson, J., & Venkatraman, N. (1993). Strategic alignment: Leveraging information technology for transforming or-ganizations. IBM Systems Journal, 32(1), 4–16.
Henderson, J. C., & Venkatraman, H. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 38(2.3), 472-484.
Jovane, F., Yoshikawa, H., Alting, L., Boer, C. R., Westkamper, E., Williams, D., ... & Paci, A. M. (2008). The incoming global technological and industrial revolution towards competitive sustainable manufacturing. CIRP annals, 57(2), 641-659.
Kalkan, A., Erdil, O., &Çetinkaya, Ö. (2011). The relationships between firm size, prospector strategy, architecture of in-formation technology and firm performance. Procedia Social and Behavioral Sciences, 24, 854–869.
Lewis, I. (2008). The quantum skills model in management: a new paradigm to enhance effective leadership. Leadership and Organizational Development Journal, 22(6), 264-273.
Lu, D., Betts, A., & Croom, S. (2011). Re-investigating business excellence: Values, measures and a framework. Total Quality Management & Business Excellence, 22(12), 1263-1276. ‏
Luftman, J.N. (2000). Assessing business-IT alignment maturity. Communications of Association for Information Systems, 4(14), 1-51.
Luftman, J.N., Lewis, P.R., & Oldach, S.H. (1993). Transforming the enterprise: The alignment of business and infor-mation strategies. IBM System Journal, 32(1), 198 – 221.
Luftman, J.N., Dorociak, J., Kempaiah, R., & Rigon, E.H. (2008). Americas Conference on Information Systems, Associa-tion for Information Systems.
Maduenyi, S., Oke, A. O., Fadeyi, O. & Ajagbe, A. M. (2015). Impact of Organizational Structure on Organizational Per-formance. In the Proceedings of the Covenant University International Conference on African Development Issues (CU-ICADI 2015) held on 11-13th May, 2015, pp. 354-358.
Năftănăilă, I., Radu, C., & Cioană, G. (2013). Operational excellence–A key to world-class business performance. Studies in Business and Economics, 8(3), 133-140.
‏Ojha, S. K. (2015). Operational excellence for sustainability of Nepalese industries. Procedia-Social and Behavioral Sci-ences, 189, 458-464.
Papp, R. (Ed.). (2001). Strategic information technology: opportunities for competitive advantage. IGI Global. ‏
Parnell, J. A., Lester, D. L., Long, Z., & Köseoglu, M. A. (2012). How environmental uncertainty affects the link between business strategy and performance in SMEs. Management Decision, 50(4), 546-568.
Peppard, J., & Campbell, B. (2014). The co-evolution of business/information systems strategic alignment: an exploratory study. Journal of Information Technology. Special Issue “Strategic IT Alignment: Twenty-Five Years On. ‏
Porter, M. (2005). Michael Porter on Strategy. Leadership Excellence, 22, 14.
Porter, M. E., & Kramer, M. R. (2002). The competitive advantage of corporate philanthropy. Harvard Business Review, 80(12), 56–68.
Russell, R.H. (2009). Operational excellence: The new lever for profitability and competitive advantage. A Palladium Group White Paper.
Schneider, M. (2003). Operational Excellence. Cengage Learning. ‏
Serfontein, J. J. (2010). The impact of strategic leadership on the operational strategy and performance of business organ-izations in South Africa (Doctoral dissertation, Stellenbosch: University of Stellenbosch.
‏Smaczny, T. (2001). Is an alignment between business and information technology the appropriate paradigm to manage IT in today’s organizations”. Management Decision, 39(10), 797–802.
Symons, C. (2005). IT governance framework. FOrrester Research.‏
Van Assen, M. F. (2011). Operational Excellence for Services. Center of Operational Excellence.
Venkatraman, N. (1989). The concept of fit in strategy research: Toward verbal and statistical correspondence. Academy of Management Review, 14(3), 423-444.
Wagner, H. T. (2014). Evolvement of business-IT alignment over time: A situated change perspective. Proceedings of the 47th Annual Hawaii International Conference on System Sciences. Honolulu, HI, (pp. 4366-4375).
Wahab, M. H. A. A. A., Ismail, M., & Muhayiddin, M. N. (2016). Factors Influencing the Operational Excellence of Small and Medium Enterprise in Malaysia. International Journal of Academic Research in Business and Social Scienc-es, 6(12), 2222-6990. ‏
Waruhiu, H. (2014). Rebalancing the Balanced Scorecard: a sequel to Kaplan and Norton. European Journal of Business and Management, 6(29), 116-124.
Weill, P., & Broadbent, M. (1998). Leveraging the New Infrastructure. Harvard Business School Press.