How to cite this paper
Do, N., Tham, J., Khatibi, A & Azam, S. (2019). An empirical analysis of Cambodian behavior intention towards mobile payment.Management Science Letters , 9(12), 1941-1954.
References
Abadzhmarinova, R. S. (2014). Exploring the effect of speed of purchase on consumers’ intention to adopt NFC mobile payments. Thesis. Copenhagen Business School.
Al-Azizi, L., Al-Badi, A. H., & Al-Zrafi, T. (2018). Exploring the factors influencing employees’ will-ingness to use mobile applications in Oman: Using UTAUT model. Journal of e-Government Studies and Best Practices, 1-27.
Aslam, W., Ham, M., & Arif, I. (2017). Consumer behavioral intentions towards mobile payment ser-vices: An empirical analysis in Pakistan. Market-Trziste, 29(2), 161-176.
Aydin, G., & Burnaz, S. (2016). Adoption of mobile payment systems: A study on mobile wallets. Jour-nal of Business, Economics and Finance, 5(1), 73-92.
Azam, M. S., & Imai, K. S. (2009). Vulnerability and poverty in Bangladesh. Chronic Poverty Research Centre Working Paper 141.
Byrne, B. M., & Van de Vijver, F. J. (2010). Testing for measurement and structural equivalence in large-scale cross-cultural studies: Addressing the issue of nonequivalence. International Journal of Test-ing, 10(2), 107-132.
Byrne, B. M. (2016). Adaptation of assessment scales in cross-national research: Issues, guidelines, and caveats. International Perspectives in Psychology: Research, Practice, Consultation, 5(1), 51.
Beck, T., Demirguc-Kunt, A., & Peira, M. S. M. (2008). Banking services for everyone? Barriers to bank access and use around the world. The World Bank Economic Review, 22(3), 397-430.
Beck, T., & Cull, R. (2013). Banking in Africa. Policy Research Working Paper 6684. World Bank Publi-cations.
Bezhovski, Z. (2016). The future of the mobile payment as electronic payment system. European Journal of Business and Management, 8(8), 127-132.
Bui, T. T. H., & Bui, H. T. (2018). Gamification impact on the acceptance of mobile payment in Ho Chi Minh City, Vietnam. International Journal of Social Science and Economic Research, 3(9), 4822-4837.
Carr. M. (2008). Mobile payment systems and services: An introduction. IDRBT
Capgemini. (2018). Word payments report 2018. Retrieved from https://worldpaymentsreport.com/wp-content/uploads/sites/5/2018/10/World-Payments-Report-2018.pdf.
Chen, X., Carpenter, D., Li, X., Chen, C. C., & Hung, S-Y. (2018). Why do individuals continue using mobile payments – A qualitative study in China. Proceedings of the 51st Hawaii International Confer-ence on System Sciences.
Chiang, C. W., Anderson, C., Flores-Saviaga, C., Arenas Jr, E., Colin, F., Romero, M., ... & Savage, S. (2017, November). Understanding Interface Design and Mobile Money Perceptions in Latin America. In Proceedings of the 8th Latin American Conference on Human-Computer Interaction (p. 5). ACM.
Collins, D., Morduch, J., Rutherford, S., and Ruthven, O. (2009). Portfolios of the poor: How the world’s poor live on $2 a day. Princeton University Press.
da Costa, G., Monterio, A., & Baptista, M. (2016). Mobile banking and mobile payment acceptance. Doc-torate Program. NOVA Information Management School.
Dimitrii, V. (2018). Determining factors of adoption of digital device wallets by Russian consumers. The-sis. St. Petersburg University.
de Luna, I. R., Montoro-Rios, F., Liebana-Cabanillas, F., & de Luna, J. G. (2017). NFC technology ac-ceptance for mobile payments: A Brazilian perspective. Revista Brasileira de Gestao de Negocios, 19(63), 82-103
Doan, N. (2014). Consumer adoption in mobile wallet. The Turku University of Applied Sciences.
Dodgson, M., Gann, D., Wladawsky-Berger, I., Sultan, N., & George, G. (2015). Managing digital mon-ey. Academy of Management Journal, 58(2), pp.325-333.
Ernst & Young. (2018). Payments insights and opinions volume 19. Retrieved from https://www.ey.com/Publication/vwLUAssets/EY_-_Payments_nl_vol_19/$File/ey-payments-nl-vol-19.pdf
Foon, L. K. (2014). Comparison of consumers’ behavioral intention towards credit card mobile payment and octopus mobile payment in Hong Kong. Thesis. Hong Kong Baptist University.
Gefen, D., & Straub, D. W. (2000). The relative importance of perceived ease of use in is adoption: A study of e-commerce adoption. Journal of the Association for Information Systems, 1(8), 1-28.
Havidz, H. L. H., Aima, H. M., Ali, H., & Iqbal, M. K. (2018). Intention to adopt WeChat mobile pay-ment innovation towards Indonesia citizenship based in China. International Journal of Application or Innovation in Engineering & Management, 7(6), 105-117.
Husson, T. (2015). The future of mobile wallet lies beyond payments. U.S.A.: Forrester Research Inc.
Jack, W., & Suri, T. (2014). Risk sharing and transactions costs: Evidence from Kenya's mobile money revolution. The American Economic Review, 104(1), 183-223.
Kumar, K. S., Sivashanmugam, C., & Venkataraman, A. (2018). Intention to use mobile wallet: Extension of TAM model. Journal of Electronic Systems, 8(1), 27-34.
Lai, P. C. (2017). The literature review of technology adoption models and theories for the novelty tech-nology. Journal of Systems and Technology Management, 14(1), 21-38.
Liebana-Cabanillas, F., de Luna, I. R., & Montoro-Rios, F. (2017). Intention to use new mobile payment systems: a comparative analysis of SMS and NFC payments. Economic Research-Ekonomska Istrazi-vanja, 30(1), 892-910.
Lafraxo, Y., Hadri, F., Amhal, H., & Rossafi, A. (2018). The Effect of Trust, Perceived Risk and Security on the Adoption of Mobile Banking in Morocco. Proceedings of the 20th International Conference on Enterprise Information Systems (ICEIS 2018), 2, 497-502.
Lai, I. K. W. (2013). Traveler acceptance of an app-based mobile tour guide. Journal of Hospitality and Tourism Research, 39(3), 401-432
Mekong Business Initiative. (2018). Report on financial technology (FinTech) in Cambodia. Retrieved from https://www.nbc.org.kh/download_files/others/2_FinTech-in-Cambodia-Presentation-V.1.pdf.
Moya, M. B., Engotoit, B., & Mayoka, G. K. (2018). Mediating effect of price value on effort expectancy and behavioural intentions to use mobile communication technologies by commercial farmers in Uganda. Journal on Management Studies, 4(2), pp.754-783.
Musa, A., Khan, H. U., & AlShare, K. A. (2015). Factors influence consumers’ adoption of mobile pay-ment devices in Qatar. International Journal of Mobile Communications, 13(6), 1-21.
Okumus, F., Ali, F., Bilgihan, A., & Ozturk, A. B. (2016). Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants. International Journal of Hospi-tality Management, 72, 67-77.
Oliveira, T., Thomas, M., Baptista, G., & Camos, F. (2016). Mobile payment: Understanding the determi-nants of customer adoption and intention to recommend the technology. Computer in Human Behav-ior, 61, 404-414.
Palau-Saumell, R., Forgas-Coll, S., Sanchez-Garcia, J., & Robres, E. (2019). User acceptance of mobile apps for restaurants: An expanded and extended UTAUT-2. Sustainability, 11, 1-24.
Pelletier, A., Khavul, S., and Estrin, S. (2017). Mobile payment services in developing countries: firm ca-pabilities and financial development. International Growth Centre.
Qi, C. (2018). Will Hong Kong consumers embrace mobile payments? Exploring the early adopter’s in-tention to use mobile payment platforms. The Hong Kong Polytechnic University. Retrieved from https://www.fbe.hku.hk/conference/csim2018/assets/files/E2-3.pdf.
Raina, V. K. (2015). Overview of mobile payment: Technologies and security. IGI Global.
Rondan-Catauna, F. J., Arenas-Gaitan, J., & Ramirez-Correa, P. S. (2015). A comparison of the different versions of popular technology acceptance models: A non-linear perspective. Kybernetes, 44(5), 788-780.
Sair, S. A., & Danish, R. Q. (2018). Effect of performance expectancy and effort expectancy on the mo-bile commerce adoption intention through personal innovativeness among Pakistani consumers. Paki-stan Journal of Commerce and Social Sciences, 12(2), 501-520.
Samaradiwakara, G. D. M. N., and Gunawardena, C. G. (2014). Comparison of existing technology ac-ceptance theories and models to suggest a well improved theory/model. International Technical Sci-ences Journal, 1(1), 21-36.
Schuh, S., and Stavins, J. (2016). How do speed and security influence consumers' payment behavior? Contemporary Economic Policy, 34(4), 595-613.
Seetharaman, A., Kumar, K. N., Palaniappan, S., & Weber, G. (2017). Factors influencing behavioural in-tention to use the mobile wallet in Singapore. Journal of Applied Economics and Business Research, 7(2), 116-136.
Schierz, P. G., Schilke, O., & Wirtz, B. W. (2010). Understanding consumer acceptance of mobile pay-ment services: An empirical analysis. Electronic Commerce Research and Applications, 9(3), 209-216.
payment services: An empirical analysis. Electronic Commerce Research and Applications, 9(3), 209-216.
Slade, E. L., Dwivedi, Y. K., Piercy, N. C., & Williams, M. D. (2015). Modeling consumers’ adoption in-tentions of remote mobile payments in the United Kingdom: Extending UTAUT with innovativeness, risk, and trust. Psychology of Marketing, 32, 860-873.
Seng, K., & Lay, S. H. (2018). Financial inclusion: Are mobile phones helpful in Cambodia? NBC Working Paper Final 19. Retrieved from https://www.nbc.org.kh/download_files/research_papers/english/NBC_Working_Paper_Final_19.11.2018.pdf.
Teo, A-C., Tan, G. W-H., Ooi, K-B., & Yew, K-T. (2015). The effects of convenience and speed in m-payment. Industrial Management & Data Systems, 115(2), 311-331.
The Statistics Portal. (2019). Total revenue of global mobile payment market from 2015 to 2019 (in bil-lion U.S. dollars). Retrieved from https://www.statista.com/statistics/226530/mobile-payment-transaction-volume-forecast/.
The World Bank. (2019). Cambodia. Retrieved from http://www.worldbank.org/en/country/cambodia/overview.
The World Bank. (2018). Cambodia - Global Financial Inclusion (Global Findex) Database. Retrieved from https://datacatalog.worldbank.org/dataset/cambodia-global-financial-inclusion-global-findex-database-2017.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425-478.
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technol-ogy: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157-178.
Wang, L., & Yi, Y. (2012). The impact of use context on mobile payment acceptance: An empirical study in China. In Advances in computer science and education (pp. 293-299). Springer, Berlin, Heidelberg.
Yeh, M. L., and Tseng, Y. L. (2017). The college students’ behavior intention of using mobile payments in Taiwan: an exploratory research. Proceedings of IASTEM International Conference, Singapore, 2nd – 3rd January 2017.
Zhou, T. (2013). An empirical examination of continuance intention of mobile payment services. Deci-sion Support Systems, 54(2), 1085-1091.
Al-Azizi, L., Al-Badi, A. H., & Al-Zrafi, T. (2018). Exploring the factors influencing employees’ will-ingness to use mobile applications in Oman: Using UTAUT model. Journal of e-Government Studies and Best Practices, 1-27.
Aslam, W., Ham, M., & Arif, I. (2017). Consumer behavioral intentions towards mobile payment ser-vices: An empirical analysis in Pakistan. Market-Trziste, 29(2), 161-176.
Aydin, G., & Burnaz, S. (2016). Adoption of mobile payment systems: A study on mobile wallets. Jour-nal of Business, Economics and Finance, 5(1), 73-92.
Azam, M. S., & Imai, K. S. (2009). Vulnerability and poverty in Bangladesh. Chronic Poverty Research Centre Working Paper 141.
Byrne, B. M., & Van de Vijver, F. J. (2010). Testing for measurement and structural equivalence in large-scale cross-cultural studies: Addressing the issue of nonequivalence. International Journal of Test-ing, 10(2), 107-132.
Byrne, B. M. (2016). Adaptation of assessment scales in cross-national research: Issues, guidelines, and caveats. International Perspectives in Psychology: Research, Practice, Consultation, 5(1), 51.
Beck, T., Demirguc-Kunt, A., & Peira, M. S. M. (2008). Banking services for everyone? Barriers to bank access and use around the world. The World Bank Economic Review, 22(3), 397-430.
Beck, T., & Cull, R. (2013). Banking in Africa. Policy Research Working Paper 6684. World Bank Publi-cations.
Bezhovski, Z. (2016). The future of the mobile payment as electronic payment system. European Journal of Business and Management, 8(8), 127-132.
Bui, T. T. H., & Bui, H. T. (2018). Gamification impact on the acceptance of mobile payment in Ho Chi Minh City, Vietnam. International Journal of Social Science and Economic Research, 3(9), 4822-4837.
Carr. M. (2008). Mobile payment systems and services: An introduction. IDRBT
Capgemini. (2018). Word payments report 2018. Retrieved from https://worldpaymentsreport.com/wp-content/uploads/sites/5/2018/10/World-Payments-Report-2018.pdf.
Chen, X., Carpenter, D., Li, X., Chen, C. C., & Hung, S-Y. (2018). Why do individuals continue using mobile payments – A qualitative study in China. Proceedings of the 51st Hawaii International Confer-ence on System Sciences.
Chiang, C. W., Anderson, C., Flores-Saviaga, C., Arenas Jr, E., Colin, F., Romero, M., ... & Savage, S. (2017, November). Understanding Interface Design and Mobile Money Perceptions in Latin America. In Proceedings of the 8th Latin American Conference on Human-Computer Interaction (p. 5). ACM.
Collins, D., Morduch, J., Rutherford, S., and Ruthven, O. (2009). Portfolios of the poor: How the world’s poor live on $2 a day. Princeton University Press.
da Costa, G., Monterio, A., & Baptista, M. (2016). Mobile banking and mobile payment acceptance. Doc-torate Program. NOVA Information Management School.
Dimitrii, V. (2018). Determining factors of adoption of digital device wallets by Russian consumers. The-sis. St. Petersburg University.
de Luna, I. R., Montoro-Rios, F., Liebana-Cabanillas, F., & de Luna, J. G. (2017). NFC technology ac-ceptance for mobile payments: A Brazilian perspective. Revista Brasileira de Gestao de Negocios, 19(63), 82-103
Doan, N. (2014). Consumer adoption in mobile wallet. The Turku University of Applied Sciences.
Dodgson, M., Gann, D., Wladawsky-Berger, I., Sultan, N., & George, G. (2015). Managing digital mon-ey. Academy of Management Journal, 58(2), pp.325-333.
Ernst & Young. (2018). Payments insights and opinions volume 19. Retrieved from https://www.ey.com/Publication/vwLUAssets/EY_-_Payments_nl_vol_19/$File/ey-payments-nl-vol-19.pdf
Foon, L. K. (2014). Comparison of consumers’ behavioral intention towards credit card mobile payment and octopus mobile payment in Hong Kong. Thesis. Hong Kong Baptist University.
Gefen, D., & Straub, D. W. (2000). The relative importance of perceived ease of use in is adoption: A study of e-commerce adoption. Journal of the Association for Information Systems, 1(8), 1-28.
Havidz, H. L. H., Aima, H. M., Ali, H., & Iqbal, M. K. (2018). Intention to adopt WeChat mobile pay-ment innovation towards Indonesia citizenship based in China. International Journal of Application or Innovation in Engineering & Management, 7(6), 105-117.
Husson, T. (2015). The future of mobile wallet lies beyond payments. U.S.A.: Forrester Research Inc.
Jack, W., & Suri, T. (2014). Risk sharing and transactions costs: Evidence from Kenya's mobile money revolution. The American Economic Review, 104(1), 183-223.
Kumar, K. S., Sivashanmugam, C., & Venkataraman, A. (2018). Intention to use mobile wallet: Extension of TAM model. Journal of Electronic Systems, 8(1), 27-34.
Lai, P. C. (2017). The literature review of technology adoption models and theories for the novelty tech-nology. Journal of Systems and Technology Management, 14(1), 21-38.
Liebana-Cabanillas, F., de Luna, I. R., & Montoro-Rios, F. (2017). Intention to use new mobile payment systems: a comparative analysis of SMS and NFC payments. Economic Research-Ekonomska Istrazi-vanja, 30(1), 892-910.
Lafraxo, Y., Hadri, F., Amhal, H., & Rossafi, A. (2018). The Effect of Trust, Perceived Risk and Security on the Adoption of Mobile Banking in Morocco. Proceedings of the 20th International Conference on Enterprise Information Systems (ICEIS 2018), 2, 497-502.
Lai, I. K. W. (2013). Traveler acceptance of an app-based mobile tour guide. Journal of Hospitality and Tourism Research, 39(3), 401-432
Mekong Business Initiative. (2018). Report on financial technology (FinTech) in Cambodia. Retrieved from https://www.nbc.org.kh/download_files/others/2_FinTech-in-Cambodia-Presentation-V.1.pdf.
Moya, M. B., Engotoit, B., & Mayoka, G. K. (2018). Mediating effect of price value on effort expectancy and behavioural intentions to use mobile communication technologies by commercial farmers in Uganda. Journal on Management Studies, 4(2), pp.754-783.
Musa, A., Khan, H. U., & AlShare, K. A. (2015). Factors influence consumers’ adoption of mobile pay-ment devices in Qatar. International Journal of Mobile Communications, 13(6), 1-21.
Okumus, F., Ali, F., Bilgihan, A., & Ozturk, A. B. (2016). Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants. International Journal of Hospi-tality Management, 72, 67-77.
Oliveira, T., Thomas, M., Baptista, G., & Camos, F. (2016). Mobile payment: Understanding the determi-nants of customer adoption and intention to recommend the technology. Computer in Human Behav-ior, 61, 404-414.
Palau-Saumell, R., Forgas-Coll, S., Sanchez-Garcia, J., & Robres, E. (2019). User acceptance of mobile apps for restaurants: An expanded and extended UTAUT-2. Sustainability, 11, 1-24.
Pelletier, A., Khavul, S., and Estrin, S. (2017). Mobile payment services in developing countries: firm ca-pabilities and financial development. International Growth Centre.
Qi, C. (2018). Will Hong Kong consumers embrace mobile payments? Exploring the early adopter’s in-tention to use mobile payment platforms. The Hong Kong Polytechnic University. Retrieved from https://www.fbe.hku.hk/conference/csim2018/assets/files/E2-3.pdf.
Raina, V. K. (2015). Overview of mobile payment: Technologies and security. IGI Global.
Rondan-Catauna, F. J., Arenas-Gaitan, J., & Ramirez-Correa, P. S. (2015). A comparison of the different versions of popular technology acceptance models: A non-linear perspective. Kybernetes, 44(5), 788-780.
Sair, S. A., & Danish, R. Q. (2018). Effect of performance expectancy and effort expectancy on the mo-bile commerce adoption intention through personal innovativeness among Pakistani consumers. Paki-stan Journal of Commerce and Social Sciences, 12(2), 501-520.
Samaradiwakara, G. D. M. N., and Gunawardena, C. G. (2014). Comparison of existing technology ac-ceptance theories and models to suggest a well improved theory/model. International Technical Sci-ences Journal, 1(1), 21-36.
Schuh, S., and Stavins, J. (2016). How do speed and security influence consumers' payment behavior? Contemporary Economic Policy, 34(4), 595-613.
Seetharaman, A., Kumar, K. N., Palaniappan, S., & Weber, G. (2017). Factors influencing behavioural in-tention to use the mobile wallet in Singapore. Journal of Applied Economics and Business Research, 7(2), 116-136.
Schierz, P. G., Schilke, O., & Wirtz, B. W. (2010). Understanding consumer acceptance of mobile pay-ment services: An empirical analysis. Electronic Commerce Research and Applications, 9(3), 209-216.
payment services: An empirical analysis. Electronic Commerce Research and Applications, 9(3), 209-216.
Slade, E. L., Dwivedi, Y. K., Piercy, N. C., & Williams, M. D. (2015). Modeling consumers’ adoption in-tentions of remote mobile payments in the United Kingdom: Extending UTAUT with innovativeness, risk, and trust. Psychology of Marketing, 32, 860-873.
Seng, K., & Lay, S. H. (2018). Financial inclusion: Are mobile phones helpful in Cambodia? NBC Working Paper Final 19. Retrieved from https://www.nbc.org.kh/download_files/research_papers/english/NBC_Working_Paper_Final_19.11.2018.pdf.
Teo, A-C., Tan, G. W-H., Ooi, K-B., & Yew, K-T. (2015). The effects of convenience and speed in m-payment. Industrial Management & Data Systems, 115(2), 311-331.
The Statistics Portal. (2019). Total revenue of global mobile payment market from 2015 to 2019 (in bil-lion U.S. dollars). Retrieved from https://www.statista.com/statistics/226530/mobile-payment-transaction-volume-forecast/.
The World Bank. (2019). Cambodia. Retrieved from http://www.worldbank.org/en/country/cambodia/overview.
The World Bank. (2018). Cambodia - Global Financial Inclusion (Global Findex) Database. Retrieved from https://datacatalog.worldbank.org/dataset/cambodia-global-financial-inclusion-global-findex-database-2017.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425-478.
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technol-ogy: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157-178.
Wang, L., & Yi, Y. (2012). The impact of use context on mobile payment acceptance: An empirical study in China. In Advances in computer science and education (pp. 293-299). Springer, Berlin, Heidelberg.
Yeh, M. L., and Tseng, Y. L. (2017). The college students’ behavior intention of using mobile payments in Taiwan: an exploratory research. Proceedings of IASTEM International Conference, Singapore, 2nd – 3rd January 2017.
Zhou, T. (2013). An empirical examination of continuance intention of mobile payment services. Deci-sion Support Systems, 54(2), 1085-1091.