How to cite this paper
Pham, D & Vu, T. (2019). Factors influencing performance of public hospitals: The case of Vietnam.Management Science Letters , 9(8), 1231-1242.
Refrences
Al-Shammari, H. A., & Hussein, R. T. (2007). Strategic planning-firm performance linkage: empirical investigation from an emergent market perspective. Journal of Competitiveness Studies, 15(1/2), 15.
Blackmon, V. Y. (2008). Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations. Capella University.
Government (2013). Decision No. 1064/QD-TTg on Approving the Master Plan on socio-economic de-velopment in the Northern Midlands and Mountainous Region to 2020, issued on July 8, 2013.
Government (2015). Decree No. 16/2015/ND-CP regulates autonomy for public non-business units, is-sued on February 14, 2015.
Franklin, P. W. (2011). Relationship between strategic planning and nonprofit organizational perfor-mance. Unpublished Ph. D. dissertation, Capella University: United States.
Ghoneim, N., & Baradei, L. (2013). The impact of strategic planning on Egyptian non-profits’ perfor-mance: an assessment using the balanced scorecard. Journal of US-China Public Administra-tion, 10(1), 57-76.
Giffords, E. D., & Dina, R. P. (2003). Strategic planning in nonprofit organizations: Continuous quality performance improvement-a case study. International Journal of Organization Theory & Behav-ior, 7(1), 66-80.
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard. Omega, 40(1), 104-119.
Gurd, B., & Gao, T. (2007). Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations. International Journal of Productivity and Performance Management, 57(1), 6-21.
Inamdar, N., Kaplan, R. S., & Reynolds, K. (2002). Applying the balanced scorecard in healthcare pro-vider organizations/Practitioner's Response. Journal of Healthcare Management, 47(3), 179.
Ionete-Toplicianu, S., Toplicianu, V., & Brezeanu, E. (2015). Performance in the public health system–is only a purely medical issue?. Procedia Economics and Finance, 20, 301-307.
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: measures that drive performance.
Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance meas-urement to strategic management: Part I. Accounting horizons, 15(1), 87-104.
Lee, S. H., Ng, A. W., & Zhang, K. (2007). The quest to improve Chinese healthcare: some fundamen-tal issues. International Journal of Health Care Quality Assurance, 20(5), 416-428.
Mintzberg, H. (1979). An emerging strategy of “direct” research. Administrative science quarter-ly, 24(4), 582-589.
Moullin, M. (2002). Delivering Excellence in Health and Social Care. Open University Press.
Moule, P. (2006). E‐learning for healthcare students: developing the communities of practice frame-work. Journal of advanced nursing, 54(3), 370-380.
Niven, P. R. (2011). Balanced scorecard: Step-by-step for government and nonprofit agencies. John Wiley & Sons.
Niven, P. R. (2008), Balanced scorecard step-by-step for government and nonprofit agencies (2nd ed).
Onwujekwe, O. E., Uzochukwu, B. S., Obikeze, E. N., Okoronkwo, I., Ochonma, O. G., Onoka, C. A., ... & Okoli, C. (2010). Investigating determinants of out-of-pocket spending and strategies for cop-ing with payments for healthcare in southeast Nigeria. BMC health services research, 10(1), 67.
Owen, K., Mundy, R., Guild, W., & Guild, R. (2001). Creating and sustaining the high performance organization. Managing Service Quality: An International Journal, 11(1), 10-21.
Peters, D. H., Noor, A. A., Singh, L. P., Kakar, F. K., Hansen, P. M., & Burnham, G. (2007). A bal-anced scorecard for health services in Afghanistan. Bulletin of the World Health Organization, 85, 146-151.
Poister, T. H., & Streib, G. (2005). Elements of strategic planning and management in municipal gov-ernment: Status after two decades. Public Administration Review, 65(1), 45-56.
Sharabati, A. A. A., & Fuqaha, S. J. (2014). The Impact of Strategic Management on the Jordanian Pharmaceutical Manufacturing Organizations' Business Performance. International Review of Man-agement and Business Research, 3(2), 668.
Urrutia, I., & Eriksen, S. D. (2005). Application of the balanced scorecard in Spanish private health-care management. Measuring Business Excellence, 9(4), 16-26.
Voelker, K. E., Rakich, J. S., & French, G. R. (2001). The balanced scorecard in healthcare organiza-tions: a performance measurement and strategic planning methodology. Hospital Topics, 79(3), 13-24.
Vu, A. D. (2013), Measuring Quality of Health Care Services, Department of Quality Management, Ministry of health.
Walker, K. B., & Dunn, L. M. (2006). Improving hospital performance and productivity with the bal-anced scorecard. Academy of Health Care Management Journal, 2, 85-110.
Weerasooriya, R. B., Khatibi, A. & Alwis, A. D. (2014). The impact of strategic planning for training anhd educatinonal non government organizations Srilanka: An evaluation using the Balanced Score-card. International Journal of Management Sciences and Business Research, 3(7), pp.48-62.
Wicks, A. M., & St Clair, L. (2007). Competing values in healthcare: balancing the (un) balanced score-card. Journal of Healthcare Management, 52(5).
Yang, C. C., Cheng, L. Y., & Yang, C. W. (2005). A study of implementing Balanced Scorecard (BSC) in non-profit organizations: A case study of private hospital. Human Systems Manage-ment, 24(4), 285-300.
Zuriekat, M. I. K. (2005). Performance measurement systems: An examination of the influence of the contextual factors and their impact on performance with a specific emphasis on the balanced score-card approach (Doctoral dissertation, University of Huddersfield).
Blackmon, V. Y. (2008). Strategic planning and organizational performance: An investigation using the balanced scorecard in non-profit organizations. Capella University.
Government (2013). Decision No. 1064/QD-TTg on Approving the Master Plan on socio-economic de-velopment in the Northern Midlands and Mountainous Region to 2020, issued on July 8, 2013.
Government (2015). Decree No. 16/2015/ND-CP regulates autonomy for public non-business units, is-sued on February 14, 2015.
Franklin, P. W. (2011). Relationship between strategic planning and nonprofit organizational perfor-mance. Unpublished Ph. D. dissertation, Capella University: United States.
Ghoneim, N., & Baradei, L. (2013). The impact of strategic planning on Egyptian non-profits’ perfor-mance: an assessment using the balanced scorecard. Journal of US-China Public Administra-tion, 10(1), 57-76.
Giffords, E. D., & Dina, R. P. (2003). Strategic planning in nonprofit organizations: Continuous quality performance improvement-a case study. International Journal of Organization Theory & Behav-ior, 7(1), 66-80.
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard. Omega, 40(1), 104-119.
Gurd, B., & Gao, T. (2007). Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations. International Journal of Productivity and Performance Management, 57(1), 6-21.
Inamdar, N., Kaplan, R. S., & Reynolds, K. (2002). Applying the balanced scorecard in healthcare pro-vider organizations/Practitioner's Response. Journal of Healthcare Management, 47(3), 179.
Ionete-Toplicianu, S., Toplicianu, V., & Brezeanu, E. (2015). Performance in the public health system–is only a purely medical issue?. Procedia Economics and Finance, 20, 301-307.
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: measures that drive performance.
Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance meas-urement to strategic management: Part I. Accounting horizons, 15(1), 87-104.
Lee, S. H., Ng, A. W., & Zhang, K. (2007). The quest to improve Chinese healthcare: some fundamen-tal issues. International Journal of Health Care Quality Assurance, 20(5), 416-428.
Mintzberg, H. (1979). An emerging strategy of “direct” research. Administrative science quarter-ly, 24(4), 582-589.
Moullin, M. (2002). Delivering Excellence in Health and Social Care. Open University Press.
Moule, P. (2006). E‐learning for healthcare students: developing the communities of practice frame-work. Journal of advanced nursing, 54(3), 370-380.
Niven, P. R. (2011). Balanced scorecard: Step-by-step for government and nonprofit agencies. John Wiley & Sons.
Niven, P. R. (2008), Balanced scorecard step-by-step for government and nonprofit agencies (2nd ed).
Onwujekwe, O. E., Uzochukwu, B. S., Obikeze, E. N., Okoronkwo, I., Ochonma, O. G., Onoka, C. A., ... & Okoli, C. (2010). Investigating determinants of out-of-pocket spending and strategies for cop-ing with payments for healthcare in southeast Nigeria. BMC health services research, 10(1), 67.
Owen, K., Mundy, R., Guild, W., & Guild, R. (2001). Creating and sustaining the high performance organization. Managing Service Quality: An International Journal, 11(1), 10-21.
Peters, D. H., Noor, A. A., Singh, L. P., Kakar, F. K., Hansen, P. M., & Burnham, G. (2007). A bal-anced scorecard for health services in Afghanistan. Bulletin of the World Health Organization, 85, 146-151.
Poister, T. H., & Streib, G. (2005). Elements of strategic planning and management in municipal gov-ernment: Status after two decades. Public Administration Review, 65(1), 45-56.
Sharabati, A. A. A., & Fuqaha, S. J. (2014). The Impact of Strategic Management on the Jordanian Pharmaceutical Manufacturing Organizations' Business Performance. International Review of Man-agement and Business Research, 3(2), 668.
Urrutia, I., & Eriksen, S. D. (2005). Application of the balanced scorecard in Spanish private health-care management. Measuring Business Excellence, 9(4), 16-26.
Voelker, K. E., Rakich, J. S., & French, G. R. (2001). The balanced scorecard in healthcare organiza-tions: a performance measurement and strategic planning methodology. Hospital Topics, 79(3), 13-24.
Vu, A. D. (2013), Measuring Quality of Health Care Services, Department of Quality Management, Ministry of health.
Walker, K. B., & Dunn, L. M. (2006). Improving hospital performance and productivity with the bal-anced scorecard. Academy of Health Care Management Journal, 2, 85-110.
Weerasooriya, R. B., Khatibi, A. & Alwis, A. D. (2014). The impact of strategic planning for training anhd educatinonal non government organizations Srilanka: An evaluation using the Balanced Score-card. International Journal of Management Sciences and Business Research, 3(7), pp.48-62.
Wicks, A. M., & St Clair, L. (2007). Competing values in healthcare: balancing the (un) balanced score-card. Journal of Healthcare Management, 52(5).
Yang, C. C., Cheng, L. Y., & Yang, C. W. (2005). A study of implementing Balanced Scorecard (BSC) in non-profit organizations: A case study of private hospital. Human Systems Manage-ment, 24(4), 285-300.
Zuriekat, M. I. K. (2005). Performance measurement systems: An examination of the influence of the contextual factors and their impact on performance with a specific emphasis on the balanced score-card approach (Doctoral dissertation, University of Huddersfield).