How to cite this paper
Tan, K., Yuen, Y & Ha, L. (2018). Factors affecting knowledge governance implementation among Malaysian SMEs.Management Science Letters , 8(5), 405-416.
Refrences
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Davenport, T. H. (1997). Ten principles of knowledge management and four case studies. Knowledge and process Management, 4(3), 187-208.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know: Harvard Business Press.
Gandhi, S., Sachdeva, A & Gupta, A. (2018). Distributor service quality in Indian SMEs: A bi-directional customer perspective. Uncertain Supply Chain Management, 6(4), 335-356.
Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.
Hair, J., Anderson, R., Tatham, R., & Black, W. (1995). Multivariable data analysis reading. In: USA: Prentice Hall International Editions.
Hayes, B. E. (1998). Measuring customer satisfaction: Survey design, use, and statistical analysis methods: ASQ Quality Press.
Hulland, J., Chow, Y. H., & Lam, S. (1996). Use of causal models in marketing research: A review. International Journal of Research in Marketing, 13(2), 181-197.
Inkpen, A. C. (1996). Creating knowledge through collaboration. California Management Review, 39(1), 123-140.
Ju Choi, C., Cheng, P., Hilton, B., & Russell, E. (2005). Knowledge governance. Journal of knowledge Management, 9(6), 67-75.
Kaushik, P., & Kumar, S. (2017). An application of six sigma for SMEs: A case study. Management Science Letters, 7(3), 145-152.
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Malhotra, N. K. (2008). Marketing research: An applied orientation, 5/e: Pearson Education India.
Mason, D., & Pauleen, D. J. (2003). Perceptions of knowledge management: A qualitative analysis. Journal of Knowledge Management, 7(4), 38-48.
Menkhoff, T. (2011). Beyond the knowledge trap: Developing asia's knowledge-based economies: World Scientific.
Newell, R., & Wilson, G. (2002). A premium for good governance. McKinsey Quarterly, 3(2), 20-23.
Nunnally, J. (1978). Psychometric Theory (2nd Edit.) McGraw-Hill. Hillsdale, NJ.
Peterson, R. R. (2004). Integration strategies and tactics for information technology governance. Strategies for information technology governance, 2, 37-80.
Roscoe, J. T. (1975). Fundamental research statistics for the behavioral sciences [by] John T. Roscoe.
Scarborough, H., Swan, J., & Preston, J. (1999). Knowledge management-the next fad to forget people. Paper presented at the Proceedings of European Conference on Information Systems, Copenhagen.
Schroeder, A., & Pauleen, D. (2007). KM governance: investigating the case of a knowledge intensive research organisation. Journal of Enterprise Information Management, 20(4), 414-431.
Sekaran, U., & Bougie, R. (2003). Research Methods for Business: A Skill-building Approach. USA: John Willey & Sons. In: Inc.
Skyrme, D., & Amidon, D. (1997). The knowledge agenda. Journal of Knowledge Management, 1(1), 27-37.
Smith, H. A., & McKeen, J. D. (2003). Developments in Practice IX: The evolution of the KM function. Communications of the Association for Information Systems, 12(1), 4.
Soliman, F., & Spooner, K. (2000). Strategies for implementing knowledge management: role of human resources management. Journal of Knowledge Management, 4(4), 337-345.
Storey, J., & Barnett, E. (2000). Knowledge management initiatives: learning from failure. Journal of knowledge management, 4(2), 145-156.
Walsh, W. B., & Betz, N. E. (1995). Tests and assessment: Prentice-Hall, Inc.
Zikmund, W. (2000). Mail Questionnaires vs. telephone interview. Exploring Marketing Research, Burgin, KY, USA.
Zyngier, S., Burstein, F., & McKay, J. (2004). Knowledge Management Governance: A Multifaceted Approacho to Organisational Decision and Innovation Support-School of Information Management and Systems. Monash University, Melbourne, Austrália.
Zyngier, S., Burstein, F., & McKay, J. (2005). Governance of Strategies to Manage Organizational Knowledge: A Mechanism to Oversee Knowledge Needs. In Case studies in knowledge management (pp. 83-103): IGI Global.
Zyngier, S., Burstein, F., & McKay, J. (2006). The role of knowledge management governance in the implementation of strategy. Paper presented at the System Sciences, 2006. HICSS'06. Proceedings of the 39th Annual Hawaii International Conference on.
Chourides, P., Longbottom, D., & Murphy, W. (2003). Excellence in knowledge management: an empirical study to identify critical factors and performance measures. Measuring Business Excellence, 7(2), 29-45.
Davenport, T. H. (1997). Ten principles of knowledge management and four case studies. Knowledge and process Management, 4(3), 187-208.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know: Harvard Business Press.
Gandhi, S., Sachdeva, A & Gupta, A. (2018). Distributor service quality in Indian SMEs: A bi-directional customer perspective. Uncertain Supply Chain Management, 6(4), 335-356.
Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.
Hair, J., Anderson, R., Tatham, R., & Black, W. (1995). Multivariable data analysis reading. In: USA: Prentice Hall International Editions.
Hayes, B. E. (1998). Measuring customer satisfaction: Survey design, use, and statistical analysis methods: ASQ Quality Press.
Hulland, J., Chow, Y. H., & Lam, S. (1996). Use of causal models in marketing research: A review. International Journal of Research in Marketing, 13(2), 181-197.
Inkpen, A. C. (1996). Creating knowledge through collaboration. California Management Review, 39(1), 123-140.
Ju Choi, C., Cheng, P., Hilton, B., & Russell, E. (2005). Knowledge governance. Journal of knowledge Management, 9(6), 67-75.
Kaushik, P., & Kumar, S. (2017). An application of six sigma for SMEs: A case study. Management Science Letters, 7(3), 145-152.
Kline, R. B. (2015). Principles and practice of structural equation modeling: Guilford publications.
Malhotra, N. K. (2008). Marketing research: An applied orientation, 5/e: Pearson Education India.
Mason, D., & Pauleen, D. J. (2003). Perceptions of knowledge management: A qualitative analysis. Journal of Knowledge Management, 7(4), 38-48.
Menkhoff, T. (2011). Beyond the knowledge trap: Developing asia's knowledge-based economies: World Scientific.
Newell, R., & Wilson, G. (2002). A premium for good governance. McKinsey Quarterly, 3(2), 20-23.
Nunnally, J. (1978). Psychometric Theory (2nd Edit.) McGraw-Hill. Hillsdale, NJ.
Peterson, R. R. (2004). Integration strategies and tactics for information technology governance. Strategies for information technology governance, 2, 37-80.
Roscoe, J. T. (1975). Fundamental research statistics for the behavioral sciences [by] John T. Roscoe.
Scarborough, H., Swan, J., & Preston, J. (1999). Knowledge management-the next fad to forget people. Paper presented at the Proceedings of European Conference on Information Systems, Copenhagen.
Schroeder, A., & Pauleen, D. (2007). KM governance: investigating the case of a knowledge intensive research organisation. Journal of Enterprise Information Management, 20(4), 414-431.
Sekaran, U., & Bougie, R. (2003). Research Methods for Business: A Skill-building Approach. USA: John Willey & Sons. In: Inc.
Skyrme, D., & Amidon, D. (1997). The knowledge agenda. Journal of Knowledge Management, 1(1), 27-37.
Smith, H. A., & McKeen, J. D. (2003). Developments in Practice IX: The evolution of the KM function. Communications of the Association for Information Systems, 12(1), 4.
Soliman, F., & Spooner, K. (2000). Strategies for implementing knowledge management: role of human resources management. Journal of Knowledge Management, 4(4), 337-345.
Storey, J., & Barnett, E. (2000). Knowledge management initiatives: learning from failure. Journal of knowledge management, 4(2), 145-156.
Walsh, W. B., & Betz, N. E. (1995). Tests and assessment: Prentice-Hall, Inc.
Zikmund, W. (2000). Mail Questionnaires vs. telephone interview. Exploring Marketing Research, Burgin, KY, USA.
Zyngier, S., Burstein, F., & McKay, J. (2004). Knowledge Management Governance: A Multifaceted Approacho to Organisational Decision and Innovation Support-School of Information Management and Systems. Monash University, Melbourne, Austrália.
Zyngier, S., Burstein, F., & McKay, J. (2005). Governance of Strategies to Manage Organizational Knowledge: A Mechanism to Oversee Knowledge Needs. In Case studies in knowledge management (pp. 83-103): IGI Global.
Zyngier, S., Burstein, F., & McKay, J. (2006). The role of knowledge management governance in the implementation of strategy. Paper presented at the System Sciences, 2006. HICSS'06. Proceedings of the 39th Annual Hawaii International Conference on.