Critical success factors in information technology projects

Abstract: The purpose of this study is to determine the critical success factors (CSF) of IT projects in Pa-kistan. The identified factors cannot only be functional to exact type IT projects but also to all types of IT projects, their success directly affects the achievement of whole organization. The proposed study of this paper has determined 15 factors influencing the most on the success of IT projects through multiple regression analysis. The survey has disclosed that many CSFs were found related to IT projects but these 15 factors are also the backbone of IT projects. The re-search results obtained clearly indicated that the Leadership Qualities played a significant role in obtaining Top Management support in order to access to resources however, the Leadership Qualities did not play any role on the trained and capable Project Team Members. Besides, it is undoubtedly defined effective communication of the project was established to be influential on the conclusion and contributing factor towards the Success of IT projects in Pakistan. Top Man-agement Support as a whole was not found to play a key role in the IT Project Success.

How to cite this paper

 Fayaz, A., Kamal, Y., Amin, S & Khan, S. (2017). Critical success factors in information technology projects.Management Science Letters , 7(2), 73-80.

Refrences

Amin, S. U., Kamal, Y., & Sohail, A. (2016). The relationship between transformational leadership and project team performance: Assessing the mediating role of a project team management educa-tion. Apeejay Journal of Management Sciences and Technology, 3 (3), 1.12.
Anandarajan, M., Igbaria, M., & Anakwe, U. (2002). IT acceptance in a Less-Developed country: A motivational factor perspective. International Journal of Information Management, 22(1), 47-65.
Bannerman, P. L. (2008). Risk and risk management in software projects: A reassessment. Journal of Systems and Software, 81(12), 2118-2133.
Berntsson-Svensson, R., & Aurum, A. (2006). Successful software project and products: An empirical investigation. Paper presented at the Proceedings of the 2006 ACM/IEEE international symposium on Empirical software engineering.
Biehl, M. (2007). Success factors for implementing global information systems. Communications of the ACM, 50, 53-58. http://dx.doi.org/10.1145/1188913.1188917.
Bourne, L. (2002). What does a project manager need to deliver successful projects? DPM, RMIT, Reflective paper.
Dolan, K. (2005). Critical Success Factors in Information Technology Project Management. Ph.D the-sis submitted to Université de Montréal. Retrieve from http://hdl.handle.net/1866/1680.
Françoise, O., Bourgault, M., & Pellerin, R. (2009). ERP implementation through critical success fac-tors' management. Business Process Management Journal, 15(3), 371-394.
Imtiaz, A., Al-Mudhary, A. S., Mirhashemi, M. T., & Ibrahim, R. (2013). Critical Success Factors of Information Technology Projects. World Academy of Science, Engineering and Technology, Inter-national Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineer-ing, 7(12), 3154-3158.
Ingram, H., Biermann, K., Cannon, J., Neil, J., & Waddle, C. (2000). Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses. International Journal of Contemporary Hospitality Management, 12(2), 107-114.
Khilji, S. E. (2001). Human resource management in Pakistan, Human Resource Management in De-veloping Countries, Compiled by: Pawan S. Budhwar, Yaw A. Debrah, A Routledge Publication - ISBN 0415343291,
Nasir, M. H. N., & Sahibuddin, S. (2011). Critical success factors for software projects: A compara-tive study. Scientific Research and Essays, 6(10), 2174-2186.
Pastor, J., & Casanovas, J. (2003). A goal/question/metric research proposal to monitor user involve-ment and participation in ERP implementation projects. Information Technology and Organiza-tions: Trends, Issues, Challenges and Solutions conference, Philadelphia (USA), 325-327.
Somers, T. M., & Nelson, K. G. (2004). A taxonomy of players and activities across the ERP project life cycle. Information & Management, 41(3), 257-278.
Subba Rao, S. (2000). Enterprise resource planning: business needs and technologies. Industrial Man-agement & Data Systems, 100(2), 81-88.
Tesch, D., Kloppenborg, T. J., & Frolick, M. N. (2007). IT project risk factors: the project manage-ment professionals perspective. Journal of Computer Information Systems, 47(4), 61-69.
Turner, J. R., & Müller, R. (2005). The project manager's leadership style as a success factor on pro-jects: A literature review. Project Management Journal, 36(2), 49-61.
Victor, O. I., Emeka, N. G., & Chukwudi, N. (2014). Impact assessment of factors affecting infor-mation technology projects in rivers state, Nigeria. International Journal of Research in Engineer-ing and Technology, 3(4), 757-764.

Journals

MSL Volumes

Keywords

Authors

Countries

Management Science Letters

Critical success factors in information technology projects Pages 73-80 Download PDF

Add Reviews