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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 9 Issue 5 pp. 651-660 , 2019

Using TAM model to empirically examine students' attitudes towards e-services in college of business administration Pages 651-660 Right click to download the paper Download PDF

Authors: Saeed Ali Omar Bahaj, Khaled Salmen Aljaaidi, Tarig Mohamed Ahmed

DOI: 10.5267/j.msl.2019.2.006

Keywords: TAM, e-service, Ease of use, Saudi Arabia

Abstract: This study examines the relationships between Perceived Ease of Use and Perceived Usefulness with actual use of E-Services among 189 students from College of Business Administration (CBA) at Prince Sattam bin Abdulaziz University (PSAU) for the academic year 2017/2018. Using a survey-based methodology based on TAM perceptive, the results show that Perceived Ease for Use (PEU) and Perceived Usefulness (PU) had positive associations with Actual Use (AU) of E-Services among CBA students. Thus, the result of this study supports the prediction of TAM theory. The results of this study should be useful to educational policy makers in Kingdom of Saudi Arabia (KSA) and elsewhere, as there is an opportunity of enhancing the E-Services in the academic context.

How to cite this paper
Bahaj, S., Aljaaidi, K & Ahmed, T. (2019). Using TAM model to empirically examine students' attitudes towards e-services in college of business administration.Management Science Letters , 9(5), 651-660.

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Journal: Management Science Letters | Year: 2019 | Volume: 9 | Issue: 5 | Views: 2632 | Reviews: 0

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