How to cite this paper
APA: Javadirad, Z., Akbarzadeh, A., Khalili, M & Shahrasari, D. (2016). A fuzzy model for exploiting customer requirements. Management Science Letters, 6(10), 617-626.
Chicago/Turabian: Javadirad, Z., Akbarzadeh, A., Khalili, M & Shahrasari, D. 2016. "A fuzzy model for exploiting customer requirements." Management Science Letters 6, no. 10 (2016): 617-626.
AMA: Javadirad, Z., Akbarzadeh, A., Khalili, M & Shahrasari, D. A fuzzy model for exploiting customer requirements. Management Science Letters. 2016;6(10):617-626.
References
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Behzadian, M., Otaghsara, S. K., Yazdani, M., & Ignatius, J. (2012). A state-of the-art survey of TOPSIS applications. Expert Systems with Applications, 39(17), 13051-13069.
Chan, L. K., & Wu, M. L. (2005). A systematic approach to quality function deployment with a full illustrative example. Omega, 33(2), 119-139.
Cohen, L. (1995). Quality function deployment: how to make QFD work for you. Prentice Hall.
Dursun, M., & Karsak, E. E. (2013). A QFD-based fuzzy MCDM approach for supplier selection. Applied Mathematical Modelling, 37(8), 5864-5875.
Evans, J. R., & Lindsay, W. M. (2002). The management and control of quality (Vol. 5, pp. 115-128). Cincinnati, OH: South-Western.
Kwong, C. K., & Bai, H. (2002). A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment. Journal of Intelligent Manufacturing, 13(5), 367-377.
Kwong, C. K., & Bai, H. (2003). Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach. IIE Transactions, 35(7), 619-626.
Lai, X., Xie, M., Tan, K. C., & Yang, B. (2008). Ranking of customer requirements in a competitive environment. Computers & Industrial Engineering, 54(2), 202-214.
Li, D. F. (2003). Fuzzy multiobjective many-person decision makings and games. National Defense Industry Press, Beijing, 138-158.
Li, D. F. (2007). Compromise ratio method for fuzzy multi-attribute group decision making. Applied Soft Computing, 7(3), 807-817.
Li, M., Jin, L., & Wang, J. (2014). A new MCDM method combining QFD with TOPSIS for knowledge management system selection from the user's perspective in intuitionistic fuzzy environment. Applied Soft Computing, 21, 28-37.
Lin, M. C., Wang, C. C., Chen, M. S., & Chang, C. A. (2008). Using AHP and TOPSIS approaches in customer-driven product design process.Computers in Industry, 59(1), 17-31.
Mehdizadeh, E. (2010). Ranking of customer requirements using the fuzzy centroid-based method. International Journal of Quality & Reliability Management, 27(2), 201-216.
Pawlak, Z., & Skowron, A. (2007). Rudiments of rough sets. Information sciences, 177(1), 3-27.
Saaty, T. L., & Tran, L. T. (2007). On the invalidity of fuzzifying numerical judgments in the Analytic Hierarchy Process. Mathematical and Computer Modelling, 46(7), 962-975.
Wang, R. C., & Chuu, S. J. (2004). Group decision-making using a fuzzy linguistic approach for evaluating the flexibility in a manufacturing system.European Journal of Operational Research, 154(3), 563-572.
Behzadian, M., Otaghsara, S. K., Yazdani, M., & Ignatius, J. (2012). A state-of the-art survey of TOPSIS applications. Expert Systems with Applications, 39(17), 13051-13069.
Chan, L. K., & Wu, M. L. (2005). A systematic approach to quality function deployment with a full illustrative example. Omega, 33(2), 119-139.
Cohen, L. (1995). Quality function deployment: how to make QFD work for you. Prentice Hall.
Dursun, M., & Karsak, E. E. (2013). A QFD-based fuzzy MCDM approach for supplier selection. Applied Mathematical Modelling, 37(8), 5864-5875.
Evans, J. R., & Lindsay, W. M. (2002). The management and control of quality (Vol. 5, pp. 115-128). Cincinnati, OH: South-Western.
Kwong, C. K., & Bai, H. (2002). A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment. Journal of Intelligent Manufacturing, 13(5), 367-377.
Kwong, C. K., & Bai, H. (2003). Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach. IIE Transactions, 35(7), 619-626.
Lai, X., Xie, M., Tan, K. C., & Yang, B. (2008). Ranking of customer requirements in a competitive environment. Computers & Industrial Engineering, 54(2), 202-214.
Li, D. F. (2003). Fuzzy multiobjective many-person decision makings and games. National Defense Industry Press, Beijing, 138-158.
Li, D. F. (2007). Compromise ratio method for fuzzy multi-attribute group decision making. Applied Soft Computing, 7(3), 807-817.
Li, M., Jin, L., & Wang, J. (2014). A new MCDM method combining QFD with TOPSIS for knowledge management system selection from the user's perspective in intuitionistic fuzzy environment. Applied Soft Computing, 21, 28-37.
Lin, M. C., Wang, C. C., Chen, M. S., & Chang, C. A. (2008). Using AHP and TOPSIS approaches in customer-driven product design process.Computers in Industry, 59(1), 17-31.
Mehdizadeh, E. (2010). Ranking of customer requirements using the fuzzy centroid-based method. International Journal of Quality & Reliability Management, 27(2), 201-216.
Pawlak, Z., & Skowron, A. (2007). Rudiments of rough sets. Information sciences, 177(1), 3-27.
Saaty, T. L., & Tran, L. T. (2007). On the invalidity of fuzzifying numerical judgments in the Analytic Hierarchy Process. Mathematical and Computer Modelling, 46(7), 962-975.
Wang, R. C., & Chuu, S. J. (2004). Group decision-making using a fuzzy linguistic approach for evaluating the flexibility in a manufacturing system.European Journal of Operational Research, 154(3), 563-572.