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1.

The mediating role of ICT on the impact of supply chain management (SCM) on organizational performance (OP): A field study in Pharmaceutical Companies in Jordan Pages 1251-1266 Right click to download the paper Download PDF

Authors: Hazem Khaled Shehadeh, Ahmad A. I. Shajrawi, Munif Al Zoubi, Mohammad Khalaf Daoud

DOI: 10.5267/j.uscm.2023.11.011

Keywords: Supply Chain Management (SCM), Organizational Performance (OP), ICT, Pharmaceutical Companies, Jordanian banks

Abstract:
This research aims to identify the Mediating role of ICT on the Impact of supply chain management (SCM) on organizational performance (OP), a field study: of pharmaceutical companies in Jordan. To achieve the aim of the research, the researcher used the descriptive analytical approach. The research population is all the employees in the three pharmaceutical companies listed on the Amman Stock Exchange (1,528), A suitable sample content of (400) employees was chosen, questionnaires were distributed using Google Forms, and the percentage of correct questionnaires was (85%), The research concluded that SCM with its dimensions has an impact on OP in pharmaceutical companies in Jordan, CRM does not exhibit a notable impact on the dependent variable OP and this research provides robust support for ICT mediating the relationship between SCM and OP in pharmaceutical companies in Jordan. The research recommended pharmaceutical companies to explore strategies to enhance their customer relationships and it also recommends pharmaceutical companies to invest in and enhance ICT infrastructure and capabilities, this research also recommends future studies to examine the role of artificial intelligence (AI) instead of (ICT) mediator between (SCM) and (OP).
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 2 | Views: 1059 | Reviews: 0

 
2.

The impact of ethical leadership on employees' innovative behavior: The mediating role of organizational commitment Pages 521-532 Right click to download the paper Download PDF

Authors: Rokaya Albdareen, Shehadeh AL-Gharaibeh, Rasha Mohammad Rathan Alraqqad, Sanaa Maswadeh

DOI: 10.5267/j.uscm.2023.8.019

Keywords: Ethical Leadership, Employees’ Innovative Behavior, Organizational commitment, Jordanian Banks, Jordan

Abstract:
This study aimed to explore the relationship between ethical leadership and employees’ innovative behavior. The study relied on the analytical-descriptive approach through a review of the theoretical subjects related to previous studies and the analytical-practical aspect through preparing a questionnaire and distributing it to the targeted population of the study, while relying on the SPSS and Amos programs to test the hypotheses of the study and achieve its objectives. The results showed that there was an impact for ethical leadership on the employees’ innovative behavior and the organizational commitment partially mediates the relationship between ethical leadership and the employee's innovative behavior.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 1 | Views: 2067 | Reviews: 0

 
3.

The moderating impact of cloud computing on the relationship between the reliability of accounting information systems and credit granting decisions in Jordanian banks Pages 1811-1820 Right click to download the paper Download PDF

Authors: Thaer Ahmad Abutaber

DOI: 10.5267/j.uscm.2023.6.010

Keywords: Cloud computing, Reliability of accounting, Information systems, Credit granting decisions, Jordanian banks

Abstract:
The study explored trust in the accounting information system and tested its compatibility with the credit granting decision level. The study also hypothesized that whenever the confidence in the current accounting information system is high, the level of the decision to grant credit is high, and vice versa. To test this assumption, the study used partial least squares structural equation modelling (PLS-SEM). This method is usually preferred when the goal of the research is to develop theory and explain variance or predict structures. The survey design approach was adopted in the commercial banks in Jordan, where 225 valid questionnaires were retrieved for statistical analysis. The results demonstrate a direct and significant effect on GCD in commercial banks. Moreover, the results of this paper show that cloud computing (CC) mediates the relationship between the independent variable (Accounting Information System Trust (AIS-Trust) with the dependent variable (Grant Credit Decision (GCD)).
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 4 | Views: 736 | Reviews: 0

 
4.

The moderating effects of organizational commitment on the relationship between employee satisfaction and employee performance in Jordanian Islamic banks Pages 3347-3356 Right click to download the paper Download PDF

Authors: Fuad Abdallah Al-Fakeh, Siti Falindah Padlee, Khatijah Omar, Hayatul Safrah Salleh

DOI: 10.5267/j.msl.2020.6.002

Keywords: Employee satisfaction, Employee performance, Organizational commitment, Moderating effect, Jordanian banks

Abstract:
This study aimed to analyze the effect of employee satisfaction on employee performance, and the moderating role of organizational commitment in Jordanian Islamic banks. This study was conducted using a self-administered questionnaire distributed among employees from four different Islamic banks in Jordan. A total of 303 responses were collected and analyzed using SPSS and partial least square. A significant relationship was found between employee satisfaction and employee performance. There was also a significant effect of the moderating role of organizational commitment on the relationship between employee satisfaction and employee performance. One potential reason to support this relationship is that individuals who are satisfied with their performance tend to be happier and need a commitment from the organization to improve their work performance. The finding from correlation analysis shows that implementing the idea of organizational commitment illustrates the role that it plays in achieving employee satisfaction while doing their desired work. On the other hand, this suggests that increased organizational commitment in Jordanian Islamic banks increases employee performance significantly, which can enable each bank's management to achieve its targets, missions, and visions. The study is useful for the banking sector, financial institutions and other organizations in any country that seek improvements in employee performance.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 14 | Views: 3296 | Reviews: 0

 
5.

Exploring the shift: Factors shaping the adoption of electronic payment in Jordanian banking service Pages 2047-2054 Right click to download the paper Download PDF

Authors: DheifAllah Eleimat, Mohammad Ali Al Hayek, Ibtihaj Taher Saber, Mohammad Naser Hamdan, Anber Abraheem Shlash Mohammad, Asokan Vasudevan

DOI: 10.5267/j.ijdns.2024.7.004

Keywords: Electronic payment methods, Credit cards, Electronic wallets, Commercial banks, Jordanian banks

Abstract:
This study examines the extent of adoption of electronic payment methods in Jordanian banks and compares them with traditional alternatives. Focusing on banking customer behavior, we conducted a comprehensive survey among banking customers to uncover insights on trust, perceived benefits, financial literacy, ease of use, security and cost considerations. By analyzing the data collected using the questionnaire study tool, we reveal the motivations behind customers’ electronic payment preferences. By highlighting these factors, our research contributes to the understanding of the evolving payment landscape and provides actionable insights to enhance the adoption of electronic payment in Jordan’s financial system, in line with global technological trends. The results of the study revealed that all study variables had a significant impact (trust, ease of use, perceived security, and cost of service) on the use of electronic payment methods. In addition, gender, number of years of dealing with the bank, and type of electronic payment used more than once by customers in the banking sector did not have a significant impact.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 4 | Views: 473 | Reviews: 0

 
6.

Individual, technological, organizational, and environmental factors impact of the internet of things on e-learning adoption in higher education institutions in Jordan Pages 1451-1462 Right click to download the paper Download PDF

Authors: Hassan Al Wahshat, Amin Khalifeh, Adnan Taha, Firas Rashed Wahsheh, Khalid Thaher Amayreh, Mohammed Al Matalka

DOI: 10.5267/j.ijdns.2024.3.020

Keywords: e-learning, IoT, Awareness, Attitude, Behavior, Jordanian banks

Abstract:
The world of the Internet of Things (IoT), even though it is continuously morphing as a fresh paradigm at the intersection of technology and education, is still struggling with several difficulties that prevent its absorption into the e-learning platforms of higher education institutions (HEIs). The breadth of Internet of Things implementation in developing countries, particularly Jordan, Malaysia, Iran, Saudi Arabia, Iraq, and Bangladesh, remains behind, even though industrialized nations have made significant advancements in their utilization of IoT, with the United Kingdom, the United States of America, China, and Japan acting as prominent examples. In the realm of research that focuses on the progression of the IOT integration into the e-learning systems of economically challenged countries, there is a substantial disparity. In particular, the focus of this research is on Jordan to shed light on the primary variables that are either facilitating or hindering the adoption of the IoT within the e-learning sector of Jordan's HEIs. A comprehensive analysis of previous research has been undertaken as a first stage in this investigation. The goal of this analysis is to identify important factors that are involved in the process of IOT adoption. Following that, we used an inferential technique, collecting data from 306 respondents who were enrolled in Jordanian higher education institutions. During our investigation, we discovered that the rate of the IOT integration was significantly influenced by factors such as accessibility, usability, technical assistance, and individual capabilities. In addition, our findings suggest that factors such as attitude, behavior, financial preparedness, dependability, and training have a substantial impact on the adoption of the IOT. On the other hand, the study seemed to indicate that characteristics such as class capacity, awareness, system resources, and course design had a minor influence on the adoption rates inside HEIs. In conclusion, this study provides tangible suggestions to strengthen the integration of the IoT inside Jordanian HEIs. These recommendations provide significant insights that can be used by policy architects, government entities, and higher education institutions to overcome the challenges that relate to the deployment of IoT in the higher learning sector.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 3 | Views: 551 | Reviews: 0

 
7.

How cybersecurity influences fraud prevention: An empirical study on Jordanian commercial banks Pages 69-76 Right click to download the paper Download PDF

Authors: Emad Tariq, Iman Akour, Najah Al-Shanableh, Enass Khalil Alquqa, Nidal Alzboun, Sulieman Ibraheem Shelash Al-Hawary, Muhammad Turki Alshurideh

DOI: 10.5267/j.ijdns.2023.10.016

Keywords: Cybersecurity, NIST Framework, Fraud Prevention, Commercial Banks, Jordanian banks

Abstract:
In this digital age, fraudulent practices are among the most challenging that organizations must be aware of due to the increasing use of online transactions. This also applies to the banking sector whose business has become more complex with the recent developments in information and communication technology, which has changed the nature of bank fraud requiring advanced prevention measures. From this perspective, this paper aims to determine how cybersecurity affects fraud prevention for Jordanian commercial banks. A five-dimensional NIST cybersecurity framework was used. The research data was collected from 173 information technology managers in commercial banks listed on the Amman Stock Exchange. Structural equation modeling (SEM) was applied to investigate research hypotheses. The results of the research demonstrated the significant impact of cybersecurity in fraud prevention, especially detect function which had the largest impact among the dimensions of cybersecurity. Therefore, a set of recommendations were formulated for policymakers in Jordanian commercial banks, the most important of which is the adoption of multi-factor authentication (MFA) approaches for customer accounts, employee access, and biometric systems that add an additional layer of protection and make access to sensitive information to unauthorized individuals more difficult.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 1 | Views: 1772 | Reviews: 0

 
8.

The effect of the human resources cycle in improving the effectiveness of the accounting information system in Jordanian banks Pages 1417-1424 Right click to download the paper Download PDF

Authors: Ibraheem N. M. Jodeh

DOI: 10.5267/j.ac.2021.3.023

Keywords: Human Resources Cycle, Accounting Information System, Jordanian Banks, Improving Efficiency

Abstract:
This research aims to study the effect of the human resources cycle in improving the effectiveness of the accounting information system in Jordanian banks by measuring the effect of the number of employees, total training expenditures, the total of salaries and rewarding workers and the total expenditures of workers in Jordanian banks on improving the effectiveness of the accounting information system in Jordanian banks through the net profit after tax deduction for the years from 2010 to 2019. The results of the study indicate that there is a statistically significant effect at the level of confidence of 5% for the number of employees, total training expenditures, and total employee expenditures on improving the effectiveness of the information system in Jordanian banks and the absence of a statistically significant relationship to the effect of total salaries and remunerations of workers, as the parameter was -5.934. The study recommended measuring the effect of the human resources cycle in improving the effectiveness of the information system in Jordanian banks in terms of liquidity and solvency, and in other business sectors.
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Journal: AC | Year: 2021 | Volume: 7 | Issue: 6 | Views: 1251 | Reviews: 0

 
9.

The impact of accounting information systems on enhancing financial information security in Jordanian banks Pages 1067-1076 Right click to download the paper Download PDF

Authors: Thaer Abutaber

DOI: 10.5267/j.ijdns.2023.5.017

Keywords: Accounting Information Systems, Information security, Jordanian Banks, ICT, IT

Abstract:
The aim of the current study is to examine the impact of accounting information systems (AIS) on enhancing financial information security in Jordanian banks by the moderating role information technology (IT) governance. The sample of the study includes 149 administrative employees in banks operating in Jordan and a questionnaire is used as the tool of the study. The results indicate that there is an effect for accounting information systems on enhancing financial information at operating banks in Jordan on information systems' operating, inputs, and outputs. The results also indicated in effect the level for information technology governance on the relationship between accounting information systems in achieving information security at the banks operating in Jordan. Considering the result obtained, the study concluded with a group of recommendations the most important among which was to work on establishing departments to protect and secure accounting information, as well as securing qualified cadres to monitor the systems.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 3 | Views: 1132 | Reviews: 0

 
10.

The mediating effect of information technology on the cost of internal control systems and enhancing confidence in quality relationship on accounting information quality Pages 1085-1096 Right click to download the paper Download PDF

Authors: Abutaber Thaer, Mohammad Al Ameri, Mustafa Saeed Alathamneh, Haider Mohammed Bani Ata, Manaf Al-Okaily, Shahir El-Qawaqneh, Dmaithan Almajali

DOI: 10.5267/j.ijdns.2023.5.015

Keywords: Information Technology, Internal Control Costs, Accounting Information Quality, Jordanian Banks

Abstract:
This study aimed to investigate the mediating effect of information technology on the relationship between internal control system's costs and enhancing confidence in the quality of accounting information in banks working in Jordan. To achieve the objectives of the study, the researchers designed a 56-items questionnaire and 200 versions of this questionnaire were distributed on a random sample from the study population represented by all employees of the internal control departments in banks operating in Jordan, and 152 questionnaires were retrieved, and 4 questionnaires were excluded because they were not valid for analysis so, the valid questionnaires for analysis were 148 questionnaires. Effect was assessed using the Multiple Regression Analysis and after the appropriate statistical treatment, the study concluded with a group of results the most important among which that there was a mediating effect of information technology on the relationship between internal control system's costs and increasing confidence in accounting information in banks working in Jordan in terms of internal control environment costs, internal control activities' costs, internal risk assessment's costs, internal monitoring and follow-up costs, information and internal communication costs among banks working in Jordan that use internal control systems. In light of the results revealed, the researchers recommended the need for implementing internal control systems within certain cost limits in banks because of their significant role in increasing confidence in accounting information through the aforementioned variables.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 3 | Views: 1259 | Reviews: 0

 
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