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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

The moderating effects of organizational commitment on the relationship between employee satisfaction and employee performance in Jordanian Islamic banks Pages 3347-3356 Right click to download the paper Download PDF

Authors: Fuad Abdallah Al-Fakeh, Siti Falindah Padlee, Khatijah Omar, Hayatul Safrah Salleh

DOI: 10.5267/j.msl.2020.6.002

Keywords: Employee satisfaction, Employee performance, Organizational commitment, Moderating effect, Jordanian banks

Abstract:
This study aimed to analyze the effect of employee satisfaction on employee performance, and the moderating role of organizational commitment in Jordanian Islamic banks. This study was conducted using a self-administered questionnaire distributed among employees from four different Islamic banks in Jordan. A total of 303 responses were collected and analyzed using SPSS and partial least square. A significant relationship was found between employee satisfaction and employee performance. There was also a significant effect of the moderating role of organizational commitment on the relationship between employee satisfaction and employee performance. One potential reason to support this relationship is that individuals who are satisfied with their performance tend to be happier and need a commitment from the organization to improve their work performance. The finding from correlation analysis shows that implementing the idea of organizational commitment illustrates the role that it plays in achieving employee satisfaction while doing their desired work. On the other hand, this suggests that increased organizational commitment in Jordanian Islamic banks increases employee performance significantly, which can enable each bank's management to achieve its targets, missions, and visions. The study is useful for the banking sector, financial institutions and other organizations in any country that seek improvements in employee performance.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 14 | Views: 3677 | Reviews: 0

 
2.

Work-life balance and its impact on employee satisfaction on five star hotels Pages 871-880 Right click to download the paper Download PDF

Authors: Gassan Issa AL-Omari, Rami Hanandeh, Mustafa Mahmoud Al-Somaidaee, Mufleh Amin Al Jarrah, Sakher Alnajdawi

DOI: 10.5267/j.msl.2019.10.009

Keywords: Work-life balance, Flexible work, Employee satisfaction, Compensation

Abstract:
This study aimed to find out the impact of work-life balance on employee satisfaction in five-star hotels in Amman, Jordan based on a descriptive analytical approach. The questionnaire of the survey was designed and distributed to a sample of participants in order to collect the necessary data for this study and they were analyzed later through the SPSS V22 program. The study population was the hotel sector in Jordan, while the study sample included the five-star hotels in the capital, Amman, and the sampling unit included the employees of the middle and lower levels of management in the five-star hotels in Amman. The study showed a number of results, including the existence of a good level of work-life balance by employees in top manage-ment in the five-star hotels in Amman, as well as the high level of employee satisfaction within the sector. The study recommended the importance of the need to identify the concept of work-life balance and understand the relationship to achieve better satisfaction for the employees. The study also recommended future studies to determine the effect of work-life balance on the employee satisfaction in different sectors in Jordan.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 4 | Views: 6579 | Reviews: 0

 
3.

The effect of HRM practices and employees’ job satisfaction on employee performance Pages 771-786 Right click to download the paper Download PDF

Authors: Mohammed Saud Mira, Yap Voon Choong, Chan Kok Thim

DOI: 10.5267/j.msl.2019.3.011

Keywords: Job satisfaction, HRM, Employee satisfaction

Abstract:
Saudi Ports, is one of the busiest seaports in the world and the biggest ports in the Middle East, which is facing challenges from different ports such as Salalah and Dubai ports especially in the cargo section, which can release their cargoes and goods in a short time without any congestion of stock. The current challenges of Saudi Ports Authority are the overstock of cargo which is the result of low performance of workers at cargo field. This paper investigated the root of this problem based on the role of the human resource practices such as training and development, reward, job analysis, social support, recruitment and selection, employee relationship and empowerment, employee satisfaction into employee performance. In other words, the current study explored to know whether HRM practices offer direct impact on the employee performance or through employees’ job satisfaction on employee performance to solve the said problem. The study analysed the 367 Saudi port authority employees’ data and found a positive significant relationship between HRM practices and employee performance. Furthermore, the current study revealed a positive relationship between employee job satisfaction and employee performance. Moreover, the present study found the insignificant relationship between HRM practices and employee job satisfaction but reported no significant mediating role of employee job satisfaction between HRM practices and employee performance.
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Journal: MSL | Year: 2019 | Volume: 9 | Issue: 6 | Views: 27604 | Reviews: 0

 

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