Industrial firms require timely environmental information to evaluate resource use, compliance exposure, and the long-term consequences of strategic alternatives. This study examines the association between environmental business intelligence and sustainable strategic decision quality and evaluates green strategic agility as a potential transmission mechanism in Jordanian industrial organizations. A cross-sectional survey yielded 312 usable responses from managers, supervisors, administrative employees, and technical specialists. Environmental business intelligence was modeled through environmental data quality, analysis and prediction, reporting and dashboards, and sustainability integration. The primary sustainable decision-quality construct used 14 directly observed items; six planned items absent from the original data file were excluded from all reported models. Composite-based partial least squares structural equation modeling with 5,000 bootstrap samples showed a strong positive association between environmental business intelligence and sustainable strategic decision quality (β = .729, p < .001, f² = 1.083) and a small positive association with green strategic agility (β = .152, p = .007, f² = .024). Green strategic agility was not significantly associated with decision quality (β = −.067, p = .093), and the indirect effect was unsupported. Because the agility scale showed weak reliability and convergent validity, its structural results are interpreted as exploratory diagnostics rather than confirmatory mediation evidence. The findings emphasize environmental information governance while identifying measurement and organizational-routine conditions that future research must address.

Current study aims to examine the relationship between knowledge management and performance excellence through the effect of knowledge management (KM) on technological vigilance within pharmaceutical manufacturing organizations in Jordan. Depending on quantitative approach, 270 questionnaires were distributed among employees and leaders of 49 pharmaceutical manufacturing organizations in Jordan to examine the effect of KM and its chosen variables, Organizational Culture, Leadership, Organizational Processes, Organization's Politics and Strategies, on delivering organization to performance excellence through the mediating role of technological vigilance. Results of the study indicate a positive influence of KM on delivering organization to excellence; this influence was attributed to mainly leadership as the basic driver. The results also indicate that technological vigilance mediates the relationship between knowledge management and delivering the organization to the state of performance excellence. Moreover, the study results indicate that KM enhances the organization's ability to retain and improve organizational performance and helps deliver it to excellence based on experience and knowledge. Knowledge management allows the institution to define the required knowledge, document, develop, share, apply and evaluate this knowledge and it is an approach for excellent performance. Study recommends increasing efforts towards providing the requirements of applying knowledge management, and the need for organizational structures to be horizontal and flexible, and there must be conscious and eager leadership to apply knowledge management and encourage the exchange of information, and the need for organizational culture to be conducive to the application of knowledge.

This paper aims at examining the influence of strategic leadership on increasing ethical prac-tices within pharmaceutical organizations in Jordan. Variables of strategic leadership include work environment, leader's traits, leadership style and strategic leaders' performance. The study designs a questionnaire and distributes it among (277) employees and leaders within pharmaceutical organizations in Jordan. The results of the study indicate positive influence of strategic leadership on ethical practices among individuals and employees in the organization. Results also indicate that leadership performance maintained the strongest effect on ethical stands attributed from strategic leadership which gives an indication that a good performance strategic leadership is probably more influential on ethical practices and decision making in pharmaceutical organizations. The study recommends that organizations within pharmaceutical industry should pay extra attention to aspects that are related to increase employees' awareness towards ethics in leadership and business.

This paper examines the mediating role of Corporate Social Responsibility (CSR) in the relationship between digital marketing tools, specifically Social Media and Electronic Customer Relationship Management (Social CRM), and two strategic marketing outcomes: Digital Marketing Capabilities and Innovation Orientation in digital services, within the Jordanian service industry. A quantitative, cross-sectional survey design was employed. The sample comprised 157 managers and employees working in marketing departments of Jordanian service companies, including banking, telecommunications, and travel agencies. A structured questionnaire was developed using validated scales from previous literature. The hypothesized relationships, including mediation effects, were tested using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart-PLS software. The findings reveal that both Social Media and Social CRM have significant positive effects on Digital Marketing Capabilities and Innovation Orientation. Furthermore, CSR partially mediates the relationship between digital marketing tools (Social Media and Social CRM) and Digital Marketing Capabilities. However, CSR does not mediate the effect of digital marketing tools on Innovation Orientation. These results suggest that CSR serves as an important mechanism for building marketing capabilities in the digital environment but is not a prerequisite for fostering innovation. This study contributes to the marketing literature as one of the first empirical investigations to examine the mediating role of CSR in the link between digital marketing tools and strategic marketing outcomes within the Jordanian context. It extends prior research by integrating Social CRM and digital marketing tools into a unified mediation model.

The world of the Internet of Things (IoT), even though it is continuously morphing as a fresh paradigm at the intersection of technology and education, is still struggling with several difficulties that prevent its absorption into the e-learning platforms of higher education institutions (HEIs). The breadth of Internet of Things implementation in developing countries, particularly Jordan, Malaysia, Iran, Saudi Arabia, Iraq, and Bangladesh, remains behind, even though industrialized nations have made significant advancements in their utilization of IoT, with the United Kingdom, the United States of America, China, and Japan acting as prominent examples. In the realm of research that focuses on the progression of the IOT integration into the e-learning systems of economically challenged countries, there is a substantial disparity. In particular, the focus of this research is on Jordan to shed light on the primary variables that are either facilitating or hindering the adoption of the IoT within the e-learning sector of Jordan's HEIs. A comprehensive analysis of previous research has been undertaken as a first stage in this investigation. The goal of this analysis is to identify important factors that are involved in the process of IOT adoption. Following that, we used an inferential technique, collecting data from 306 respondents who were enrolled in Jordanian higher education institutions. During our investigation, we discovered that the rate of the IOT integration was significantly influenced by factors such as accessibility, usability, technical assistance, and individual capabilities. In addition, our findings suggest that factors such as attitude, behavior, financial preparedness, dependability, and training have a substantial impact on the adoption of the IOT. On the other hand, the study seemed to indicate that characteristics such as class capacity, awareness, system resources, and course design had a minor influence on the adoption rates inside HEIs. In conclusion, this study provides tangible suggestions to strengthen the integration of the IoT inside Jordanian HEIs. These recommendations provide significant insights that can be used by policy architects, government entities, and higher education institutions to overcome the challenges that relate to the deployment of IoT in the higher learning sector.