In the rapidly evolving landscape of supply chain management, the advent of the metaverse presents a novel frontier with significant potential for enhancing operational effectiveness and excellence. This study aims to examine the effect of metaverse adoption on various dimensions of the supply chain, including resilience, agility, flexibility, and performance. Utilizing a quantitative research approach, the research analyzes survey data from a significant sample size of 737 organizations that have adopted metaverse technology into their supply chain operations. The employment of partial least squares structural equation modeling (PLS-SEM) offers a comprehensive understanding of the metaverse's role in enhancing the dynamism and efficiency of supply chains. This study contributes to the emerging field of digital transformation in supply chain management by providing empirical evidence on the effectiveness of metaverse technology. It bridges the gap in literature regarding the practical application of advanced digital solutions in enhancing supply chain operations and sets a foundation for future research in this area.

This research aims to assess the impact of lean and agile operational strategies on improving order winners in the food service industry in the UAE. Research disclosed a few attributes with a dimensional review of lean and agile strategies that enhance strategic alignment in the food service industry of UAE to achieve the maximum benefits that have never been identified in research before. Data from 85 Sharjah-based food service companies were used for the analysis. A quantitative method with descriptive, causal and exploratory research design was used, along with convenient cluster sampling. A valid sample size of 255 respondents was used to assess the model through regression and ANOVA using SPSS. Research findings show a significant direct impact of lean strategies on order winners, and agile strategies significantly positively impact order winners. In contrast, both variables have a significant direct impact on order winners. This research is limited to assessing the impact of lean and agile strategies to achieve maximum order winners. Future research should consider a manufacturing industry to increase generalizability and a comprehensive focus on the lean and agile dimensional impact on competitive advantage. Customer loyalty and satisfaction lead a business toward order winners. An exemplary implementation of lean and agile strategies can translate into high business performance.

This research aims to empirically assess the impact of supply chain 4.0 and supply chain risk on organizational performance in the food manufacturing industry in the United Arab Emirates (UAE). Based on empirical evidence, only a few empirical research in supply chain 4.0 have been conducted. Additionally, they stress the significance of supply chain risk management assistance in enhancing organizational effectiveness. A quantitative technique with convenient cluster sampling was used to evaluate the variables. Data from 54 food manufacturing companies based in Ajman, UAE, was used. A sample size of 289 respondents was used for statistical analysis. The research findings revealed a strong link between the significant impact of supply chain4.0 and supply chain risk to improve organizational performance. The use of supply chain 4.0 in manufacturing organizations was the main focus of this study. The model can be modified to reflect other businesses worldwide, for instance, the retail or service sectors. The findings aid businesses in making better-informed decisions about adopting supply chain 4.0. According to the research findings, food manufacturing companies should initiate and advance their transition to supply chain 4.0 for them to be competitive, effective, and productive.

The effect of information security on the e-supply chain attracted attention to investigate its relationship with the mediating role of supply chain risk in the logistics and distribution industry in the United Arab Emirates (UAE). The proposed research explored the mediating effect of supply chain risk in the logistics and distribution industry, providing unique insights for future research, literature, and targeted sectors. A descriptive, causal and analytical design with quantitative research technique was applied to the proposed research model. A sample of 301 respondents from the managerial departments of 176 logistics and distribution companies in Dubai and Abu Dhabi was used to assess the research variables. The findings revealed that the impact of information systems was positively associated with the e-supply chain, while the indirect impact of supply chain risk significantly positively impacted the e-supply chain. The research is limited to assessing the supply chain risk as an intermediary. For future research, exploring the SC risk prevention strategies' impact on the E-supply chain is recommended. Research findings are anticipated to assist communities of practice in making better information security decisions in the context of e-supply chain by clearly implementing information security policies internally and externally to enhance e-supply chain performance and SC risk management.

This paper examines the impact of cyber resilience and supply chain (SC) robustness on supply chain performance in the UAE chemical industry. No prevailing empirical evidence makes this research unique and beneficial to the literature and future research related to cyber resilience in the chemical industry. Moreover, this research is a contemporary contribution to the research of the UAE chemical industry. The study applies a quantitative approach with causal, exploratory and analytical design. The magnitude of the industry is emphasized by choosing cluster sampling techniques. Data is collected from chemical manufacturing companies located in Abu Dhabi, UAE. A valid sample of 303 participants is used for data analysis. A positive direct impact with a significant level of cyber resilience and SC robustness on supply chain performance is found. Current hypothetical model assessment in one industry limits the research findings. It is recommended that other industries be investigated through longitudinal research. A system of diverse detection and defense mechanisms is required. For the chemical industry, an effective cyber security plan would strengthen resilience against cyberattacks and improve SC performance.

The purpose of this paper is to empirically examine a theoretical model which identifies the effect of process quality improvement and lean practices on competitive performance in the healthcare industry in the United Arab Emirates (UAE). The study uses a quantitative research technique with convenient cluster sampling through applying a descriptive, causal and analytical research design. A valid sample size of 270 respondents is used for analysis by linear regression and hypothesis testing using SPSS. The results indicate a direct significant relationship between process quality improvement and a direct significant relationship between lean practices and competitive performance. Given the substantial resources spent and efforts to improve healthcare quality, the absence of studies demonstrating the impact of quality-related operations and activities would require future research. Hospitals in one city in UAE have access that limits the research results. It is recommended that future research assess more variables dependency on the healthcare sector that can affect increase competitiveness. The research provides some managerial implications that could help hospital managerial members improve their healthcare delivery system's leanness and quality improvement to get competitiveness. Quality improvement and lean practices help increase competitive performance and can assist the healthcare sector in providing better service using these practices that have never been considered in research.

With the rapid change in climate globally ebbing away at the earth's resources, the vast array of businesses around the world is becoming more environmentally conscious. This hasn't left the Telecommunications industry behind. This paper investigates the role of Green Supply Chain Management (GSCM) and the Internet of Things (IoT) in making telecommunication organizations technologically innovative. Going beyond the traditional supply chain activities, GSCM, through Internal Environmental Management (IEM), Green Purchasing (GP), Eco-Design & Packaging (ED), and Cooperation with Customers (CC) have been posited to add value to the process and operations in the whole supply chain which enhances organization's performance to innovate technologically in terms of less waste production, reduction in manufacturing costs, reuse, and recycling of products, positive image building, the efficiency of assets and greater customer satisfaction. The hypothesized relationships have been tested on a sample of Telecommunication firms in a developing country. Based on 238 responses from telecom professionals analyzed through PLS-SEM in SmartPLS, results confirm that the GSCM practices positively impact the firm's capability to innovate technologically, and the IoT exercises a moderating role in the relationship of the two main variables. The impact of GSCM robustly increases the technological innovation rate of firms in the presence of IoT. Finally, it is recommended that there is a need to have an appropriate policy to support the right implementation and adherence to the green supply chain as a form of strategy under IoT role toward greater competitive advantages beyond what technological innovation provides.

In this digital age, fraudulent practices are among the most challenging that organizations must be aware of due to the increasing use of online transactions. This also applies to the banking sector whose business has become more complex with the recent developments in information and communication technology, which has changed the nature of bank fraud requiring advanced prevention measures. From this perspective, this paper aims to determine how cybersecurity affects fraud prevention for Jordanian commercial banks. A five-dimensional NIST cybersecurity framework was used. The research data was collected from 173 information technology managers in commercial banks listed on the Amman Stock Exchange. Structural equation modeling (SEM) was applied to investigate research hypotheses. The results of the research demonstrated the significant impact of cybersecurity in fraud prevention, especially detect function which had the largest impact among the dimensions of cybersecurity. Therefore, a set of recommendations were formulated for policymakers in Jordanian commercial banks, the most important of which is the adoption of multi-factor authentication (MFA) approaches for customer accounts, employee access, and biometric systems that add an additional layer of protection and make access to sensitive information to unauthorized individuals more difficult.

Recent technological advancements are endless and have had a profound influence on everyone in every part of life throughout the preceding decades. Artificial intelligence is one such invention that has the potential to change the world. Now, artificial intelligence is being used in almost all commercial operations. Hence, this research attempted to investigate the impact of artificial intelligence dimensions, including natural language processing, machine learning, expert systems, and computer vision on the financial decisions of pharmaceutical companies in Jordan. A cross-sectional approach was used through a comprehensive survey to collect research data from 148 accountants and financial managers in pharmaceutical companies listed on the Amman Stock Exchange with a response rate of 81.3%. The research hypotheses were examined using structural equation modeling of the collected quantitative data. The results indicated that the dimensions of artificial intelligence positively impact financial decisions. Accordingly, companies should spend on building strong artificial intelligence infrastructure and skills. Access to modern artificial intelligence technology, data analysis tools and cloud computing resources are also essential to rationalizing financial decision-making. Besides, Jordan's pharmaceutical sector can overcome these limitations and realize the full potential of artificial intelligence in financial decision-making by solving data privacy issues, encouraging ethical AI re-search, investing in artificial intelligence expertise, and enhancing collaboration.

The emergence of financial technology has resulted in the rapid expansion of digital financial services and products that are accessed and delivered through digital channels. However, such technology has also exposed changes in the financial behaviors of the millennial generation. Hence, this article analyzes how digital financial literacy impacts financial behavior in the Jordanian millennial generation. A survey method was performed with 627 individuals of millennial generations from several cities in Jordan. Structural equation modeling (SEM) was conducted to estimate the relationship between the research variables. The findings revealed that digital financial literacy with its dimensions, i.e., digital knowledge, digital experience, digital skills, and digital awareness had a positive impact on financial behavior. This article depicts the level of digital financial literacy among Jordan's millennial generation. Therefore, it suggested a set of recommendations revolving around developing and promoting financial education programs for Jordanian millennials in collaboration with educational institutions, government agencies, and financial institutions.