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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Examining the adoption decision of Islamic electronic banks in Jordan Pages 887-896 Right click to download the paper Download PDF

Authors: Mefleh Faisal Al-Jarrah, Abdalla Mohammad Al Badarin, Shadi Khalifeh Alahmad, Kholood Ahmed Tanash

DOI: 10.5267/j.dsl.2024.8.003

Keywords: Islamic, Electronic Banking, Ease of Use, Usefulness, Privacy, Infrastructure, Awareness, Convenience, Jordan

Abstract:
This study aims to examine the factors affecting Jordanian Islamic banks’ customers’ adoption of electronic banks. The study relied on quantitative methods, where the study designed a questionnaire based on the Technology Acceptance Model (TAM) which derived from the Theory of Reasoned Action (TRA). The study sample consisted of 470 respondents. The study applied the Partial Least Squares Structural Equation Modeling (PLS-SEM), where the results of the Chi-square test and the standardized root mean square residual (SRMR) test showed the validity of the model for analysis. The results showed that usefulness, privacy, and awareness affect the adoption of e-banking, and that ease to use and electronic skills affect the adoption of e-banking through usefulness. The results also show that Infrastructure does not affect the adoption of e-banking, and Convenience does not affect the adoption of e-banking through Intention to use e-banking. The study advises Islamic banks to spread awareness about the importance of electronic banking and design easy-to-use electronic services that enjoy privacy and security.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 4 | Views: 552 | Reviews: 0

 
2.

Charting sustainable routes: Navigating uncertainty in the supply chain for lasting loyalty Pages 2283-2298 Right click to download the paper Download PDF

Authors: Akhmad Junaidi, Basrowi Basrowi, Irma Himmatul Aliyyah, Abdur Rahman Irsyadi, Ahmad Sulintang, Tarimantan Sanberto Saragih, An Nisa Pramasanti, Fergie Stevi Mahaganti, Mochammad Andika Putra, Rumanintya Lisaria Putri, Johnny Walker Situmorang, Syarif Hida

DOI: 10.5267/j.uscm.2024.6.004

Keywords: Literacy, Trust, Awareness, Loyalty, Corporate Sustainability, Customer Relationship, Management

Abstract:
This study investigates the dynamics of literacy, trust, awareness, loyalty, and corporate sustainability among Social Security Management Agency (BPJS) of Employment. Social Security Management Agency (BPJS) of Employment in West Java, Banten, and Lampung Province, Indonesia. Employing structural equation modeling, the study reveals significant relationships and mediating effects. Literacy emerges as a key factor, positively impacting loyalty and corporate sustainability. Trust is found to directly influence corporate sustainability but not loyalty. Awareness significantly affects both loyalty and corporate sustainability. Notably, loyalty plays a mediating role in the relationships between literacy, awareness, and corporate sustainability. These findings contribute to literacy and engagement models, sustainability frameworks, and mediating models in organizational literature. Practical implications include the recommendation for literacy enhancement programs, multifaceted trust-building strategies, proactive communication campaigns, and loyalty-building initiatives. Future research recommendations encompass longitudinal studies, diverse organizational settings, mixed-methods approaches, exploration of moderating variables, and intervention studies. The research contributes to a nuanced understanding of participant engagement and sustainability perceptions, offering actionable insights for organizations, particularly those in the public sector like Social Security Management Agency (BPJS) of Employment.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 711 | Reviews: 0

 
3.

Enhancing the e-commerce application in SMEs Pages 2821-2828 Right click to download the paper Download PDF

Authors: Van Dung Ha

DOI: 10.5267/j.msl.2020.4.027

Keywords: E-commerce, Readiness, Awareness, Barriers, Support

Abstract:
E-commerce can optimize the communications between producers, distributors, consumers, and even policy makers. However, due to many reasons, the application of e-commerce by small and medium-sized enterprises (SMEs) in developing economies is still limited. This study focuses on determining the determinants of the application of E-commerce model in SMEs in Ho Chi Minh City. Then, some policy implications are proposed to promote e-commerce model in SMEs in Ho Chi Minh City. Based on the survey of 302 SMEs in Ho Chi Minh City, the paper has employed statistical methods, assessing the reliability by Cronbach's Alpha scale, Exploratory Factor Analysis (EFA), correlation analysis as well as linear regression model (OLS) for analysis. The results show that the enterprise's readiness, awareness of benefits of e-commerce and supporting policies positively affect the application of E-commerce. E-commerce adoption barriers negatively affect E-commerce applications of SMEs in Ho Chi Minh City.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 12 | Views: 3774 | Reviews: 0

 
4.

Barriers on marketing tourism services and their impacts on customer awareness Pages 2603-2608 Right click to download the paper Download PDF

Authors: Nabil Mohemmed AL-hazmi, Yahya Abdul Ghaffar Hassan

DOI: 10.5267/j.msl.2020.3.033

Keywords: TQM, Marketing, Tourism, Awareness, Customer

Abstract:
The study aims to search and identify barriers to the customer’s awareness of tourism services in hotels working in Al-Kharj city in the Kingdom of Saudi Arabia. A sample of hotel customers was taken, amounting to (500) customers to find out the quality of these services, as the quality of tourism services is an essential pillar of the competitiveness of the tourism facility in light of the market economy conditions. It is not possible to know if these services need improvement without specifying and identifying their quality levels and the customers' evaluation. The study reached a set of results; the most important of them is that there is no relationship between the customer’s awareness of the tourism service and the intangibility of the services or the types of advertising message. The study recommended a set of recommendations, the most important of which is to continuously improve and develop tourism services and train workers to provide these services on modern means in the field of tourism services and using modern tourism marketing methods.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 11 | Views: 2434 | Reviews: 0

 
5.

Individual, technological, organizational, and environmental factors impact of the internet of things on e-learning adoption in higher education institutions in Jordan Pages 1451-1462 Right click to download the paper Download PDF

Authors: Hassan Al Wahshat, Amin Khalifeh, Adnan Taha, Firas Rashed Wahsheh, Khalid Thaher Amayreh, Mohammed Al Matalka

DOI: 10.5267/j.ijdns.2024.3.020

Keywords: e-learning, IoT, Awareness, Attitude, Behavior, Jordanian banks

Abstract:
The world of the Internet of Things (IoT), even though it is continuously morphing as a fresh paradigm at the intersection of technology and education, is still struggling with several difficulties that prevent its absorption into the e-learning platforms of higher education institutions (HEIs). The breadth of Internet of Things implementation in developing countries, particularly Jordan, Malaysia, Iran, Saudi Arabia, Iraq, and Bangladesh, remains behind, even though industrialized nations have made significant advancements in their utilization of IoT, with the United Kingdom, the United States of America, China, and Japan acting as prominent examples. In the realm of research that focuses on the progression of the IOT integration into the e-learning systems of economically challenged countries, there is a substantial disparity. In particular, the focus of this research is on Jordan to shed light on the primary variables that are either facilitating or hindering the adoption of the IoT within the e-learning sector of Jordan's HEIs. A comprehensive analysis of previous research has been undertaken as a first stage in this investigation. The goal of this analysis is to identify important factors that are involved in the process of IOT adoption. Following that, we used an inferential technique, collecting data from 306 respondents who were enrolled in Jordanian higher education institutions. During our investigation, we discovered that the rate of the IOT integration was significantly influenced by factors such as accessibility, usability, technical assistance, and individual capabilities. In addition, our findings suggest that factors such as attitude, behavior, financial preparedness, dependability, and training have a substantial impact on the adoption of the IOT. On the other hand, the study seemed to indicate that characteristics such as class capacity, awareness, system resources, and course design had a minor influence on the adoption rates inside HEIs. In conclusion, this study provides tangible suggestions to strengthen the integration of the IoT inside Jordanian HEIs. These recommendations provide significant insights that can be used by policy architects, government entities, and higher education institutions to overcome the challenges that relate to the deployment of IoT in the higher learning sector.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 3 | Views: 700 | Reviews: 0

 
6.

The influence of using smart technologies for sustainable development in higher education institutions Pages 77-90 Right click to download the paper Download PDF

Authors: Rima Shishakly, Mohammed Amin Almaiah, Abdalwali Lutfi, Mahmaod Alrawad

DOI: 10.5267/j.ijdns.2023.10.015

Keywords: Smart Technologies Integration, Sustainability, Higher Education, Awareness

Abstract:
Promoting sustainability development in education is a global endeavor, aiming to foster the sharing of experiences and knowledge on sustainability development. To achieve that, educational institutions worldwide have increasingly embraced educational technology and integrated online learning components into their instructional methods. This research focuses on the pivotal role of students as influential catalysts for advancing sustainable development within higher education. Specifically, it investigates the extent of students' familiarity with sustainable development initiatives within higher education institutions in the UAE. To achieve this objective, the study introduces the Technology-Integration Framework for Education Sustainable Development (TIFESD), which serves as an evaluative tool for appraising students' awareness of technology-driven elements woven into the broader context of Education for Sustainable Development (ESD) within their respective universities. The research employs a quantitative methodology, encompassing the collection of 513 survey responses from students across nine universities in the UAE. This data analysis explores the potential relationship between the integration of technology and students' cognizance of factors that bolster sustainable development. The study's outcomes underscore students' profound awareness of a spectrum of technology-driven elements, including Green Campus initiatives, Smart Education strategies, Smart Campus facilities, and the influence of curriculum and course offerings—all of which collectively contribute to the advancement of sustainable development practices within higher education institutions.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 1 | Views: 5539 | Reviews: 0

 
7.

Evaluating the influence of security considerations on information dissemination via social networks Pages 1471-1484 Right click to download the paper Download PDF

Authors: Issam AlHadid, Evon M. Abu-Taieh, Mohammad Al Rawajbeh, Rami S. Alkhawaldeh, Sufian Khwaldeh, Suha Afaneh, AlaAldin Alrowwad, Dima Farhan Alrwashdeh

DOI: 10.5267/j.ijdns.2023.8.015

Keywords: Trust, Privacy, Security, Awareness, Information Sharing, Social Networks

Abstract:
This study investigates the factors that influence the sharing of information on social media platforms and examines the effects of perceived security, perceived privacy, and user awareness on users' trust in social media platforms, as well as the moderating effects of age, gender, educational attainment, and internet proficiency on information sharing. The study collected data from 837 social media users in Jordan and analyzed them using structural equation modeling (SEM), confirmatory factor analysis (CFA), and machine learning (ML) methods. The findings of the study indicate that perceived security, perceived privacy, and user awareness all have a significant impact on users' trust in social media platforms. Trust, in turn, has a significant impact on the amount of information shared on these platforms. Also, the findings of this study provide valuable insights into the dynamics of information sharing on social networks. This knowledge will be of interest to managers, policymakers, and developers of social media platforms. In addition, the findings of the study also have implications for the privacy and security of social media users. For example, social media users can be more careful about the information they share on social media platforms, and they can take steps to protect their privacy.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 4 | Views: 1207 | Reviews: 0

 
8.

Antecedents of intention to use electronic auctions in Jordan: Empirical study on the mediating role of users' attitudes Pages 1643-1658 Right click to download the paper Download PDF

Authors: Mohammad Reyad Almajali, Dmaithan Almajali, Thaer Majali, Raed Masadeh, Manaf Al-Okaily

DOI: 10.5267/j.ijdns.2023.7.024

Keywords: Digital divide, Awareness, User Attitude, Perceived Ease of Use, Perceived usefulness

Abstract:
The present study attempted to determine the elements affecting users' opinions about using electronic auctions in Jordan. The study's target audience was Jordanian university students. We randomly selected 600 students from three public universities in Jordan after 600 users from each of the three universities responded to the surveys. The primary data for this study were gathered using a specially created questionnaire that was based on earlier research. SEM software (smart PLS 4.0.8.3) was employed in the evaluation of data. This study looked into the factors that led Jordanians to use electronic auctions and found four indirect significant relationships and ten direct significant relationships. First, user attitudes and independent variables (usefulness, awareness, ease of use, and techno trust) are directly significant antecedents of utilizing e-auctions in Jordan. The use of e-auctions is related to the independent variable in five direct and significant ways: usefulness, awareness, ease of use, digital divide, and techno trust. Thirdly, there are direct and statistically significant correlations between user attitudes and the independent variables (usefulness, awareness, ease of use, and techno trust). Fourthly, there appears to be a clear and significant link between user attitudes and the intention to use e-auctions. Fifth, there are four mediated meaningful indirect correlations between the intention to use e-auctions and the independent variable. The findings of the current study are based on a number of factors that affect the demand for e-commerce in Jordan. They also include some recommendations for academics and decision-makers in e-marketing affairs. The current study also contributes in identifying challenges and suggestions that would overcome obstacles related to shopping operations through e-auctions. The factors examined in this study have been the subject of prior research. The data gathered in this study are valuable to Jordanian decision-makers and web developers, as the data can be used to create efficient policies and strategies to launch work on electronic auction platforms.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 4 | Views: 794 | Reviews: 0

 
9.

Green brand awareness and customer purchase intention Pages 895-902 Right click to download the paper Download PDF

Authors: Mahama Braimah

DOI: 10.5267/j.msl.2015.8.007

Keywords: Awareness, Customer, Ghana, Green Brand, Intention, Purchase

Abstract:
Green environmental issues have been of topical interest to both researchers and industrialists for some time now. Research on green brands is relatively limited, especially in developing countries, such as Ghana. This study is therefore designed to determine the relationship between customer awareness of green brand issues and their everyday purchase intentions. Using quantitative techniques, the study interviewed 316 people, conveniently selected from various shopping points in Accra. The study found that, the overwhelming majority of respondents though familiar with green issues did not concern themselves with green issues in their everyday purchase decisions. Again, majority of respondents (54%) familiar with environmental issues confirmed they would not switch from their preferred brands to less fancied brands even if the less fancied brands were more environmentally friendly. It was also confirmed in the study that price, brand name and convenience, performed better than customer concerns for green issues, in influencing respondents’ purchase decisions. It would therefore be strategically significance if advocates, policy makers and business leaders reduce the cost of green products to the final consumer, intensive public education campaigns, coupled with strategic brand building efforts to enhance the level of green brand consumption.
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Journal: MSL | Year: 2015 | Volume: 5 | Issue: 10 | Views: 6874 | Reviews: 0

 
10.

Determinants of the continuous use of mobile apps: The mediating role of users awareness and the moderating role of customer focus Pages 667-680 Right click to download the paper Download PDF

Authors: Qais Hammouri, Jassim Ahmad Al-Gasawneh, Emad Ahmad Abu-Shanab, Nawras M. Nusairat, Hakim Akhorshaideh

DOI: 10.5267/j.ijdns.2021.7.014

Keywords: Mobile Apps, Awareness, Continuous Use, Perceived Risk, Self-Efficacy, Social Influence, Customer Focus

Abstract:
This research empirically explored the factors influencing the continuous use of mobile Apps in Jordan. The research utilized the Theory of Planned Behavior, the Diffusion of Innovation Theory and the Social Cognitive Theory to build the conceptual foundation of the research model. Using a quantitative approach, the study utilized a questionnaire with a set of well-validated items for the purpose of collecting data. The study collected 524 usable surveys, and analyzed the data using structural equation modeling technique (PLS-SEM). Results indicated that the three constructs relevant to this study (perceived risk, mobile self-efficacy, and social influence) were significant in predicting a users' awareness and the continuous use of mobile Apps. Customer focus moderated the relationship between awareness and continuous intention. In addition, the findings also confirm that users’ awareness mediated the relationship between the three independent variables and the continuous use. The Detailed findings of this research are discussed, with conclusions and future research reported at the end.
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Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 4 | Views: 2455 | Reviews: 0

 

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