The aim of the study is to investigate the impact of business model innovation (BMI) on firm performance. The sample of the study consisted of 120 managers from Alban Al-youm Company in Jordan, a leading dairy company. Data were collected using a questionnaire administered to managers. Eighty-seven questionnaires were retrieved valid for the purpose of data analysis. BMI was measured using three components: value creation, value proposition and value capture innovations while company performance was assessed via self-rated questions about operational measures of performance. The results accepted the hypotheses that all dimensions of BMI had significant effects on company performance. That being so, the study contributed to the literature on BMI on company performance in the absence of such studies that use samples for Arab countries, particularly, from Jordan in one of the most vital industries, which is a dairy industry.

Firms’ competitiveness plays an important role to achieve better performance and entrepreneurship; however, competitiveness needs to be supported by internal resources. The purpose of this paper is to examine the support of value creation, distinctive competencies, and market orientation on competitiveness creation by an entrepreneur. The study is based on the competitiveness phenomenon of SMEs in Jakarta, associated with the performance. So, this experimental research is conducted by a survey among 120 entrepreneur SMEs in Jakarta. The data are collected by questionnaire and data analysis is performed through some statistical tools. For research model, the study examined the result through the research hypothesis test. The result found that value creation correlates with competitiveness creation, market orientation and distinctive competencies which yields competitiveness.

Over the last few years, knowledge has become part of the operations, both at the productive and service level; being considered as an important resource in companies, since it can generate competitive advantage. The objective was to determine the relationship between the activities developed by the companies from Nonaka & Takeuchi's (1995) approach and the creation of qualitative and quantitative value in 150 micro-entrepreneurs from different sectors. Partial least squares regression technique was used for data analysis and the results showed a direct relationship between socialization, combination and internalization and value creation; on the other hand, the relationship between externalization and value creation was inverse. For all relationships the p-value ensured the significance of them; finally, the study proposes the generation of intra and inter-organizational relationships for the creation, dissemination and use of knowledge in companies.

This study tries to deal with knowledge collaborative approach of relationship learning which is a strategic perspective entails of creating collective knowledge to demonstrate the role of inter-organizational learning through project-based organizations (PBOs). This helps in enhancing the abilities of non-governmental organizations (NGOs) in metropolitan areas witnessing duality in the legal framework under which these organizations operate, and how such circumstances affect NGOs operating in autonomous regions to maintain long-term linkages with their partners to achieve sustainable development. Based on a survey conducted from 146 respondents, we have illustrated that inter-organizational learning was significantly associated with building the capacity of NGOs to maintain long term linkages with international partners, as well as its significant relation-ship with obtaining sustainable performance. Moreover, the value creation has appeared to have a partial mediation role between inter-organizational learning and sustainable performance while legal framework seems to have a significant moderator role in hindering the relationship between interrelation learning and value creation.

The lack of a proper communication link between supply chain operations and financial performance seems to be due to the difficulty of using the operational metrics of supply chain measurement to reach the financial goals. This study is an attempt to find the effect of supply chain management (SCM) implementation on the financial success of the firms. The study considers the effects of Revenue, Prime Cost, Cash-to-cash cycle period and Return on working capital on the financial performance of the selected firms listed in Istanbul stock exchange from 2012 to 2017. The study divides the sample size based on their financial growth into two groups and using some statistical test measures the difference between two groups, statistically. The results show that there was a significant difference between the mean of high-growth and low-growth companies in terms of SCM implementation. However, the effects of cost, cash cycle and working capital on financial performance were not confirmed.

Blockchain technology adoption among the businesses has become a new updated technological improvement and calls all businesses to care with it. This research aims to address its effect with project management information systems with a possible moderation effect of the value creation gained of this factor. The study used a quantitative research method to meet its objective and collected the data from Jordanian e-commerce enterprises with a total of 320 participants. PLS-SEM technique was used to perform the key analyses. The results found a significant effect of all hypothesized research assumptions and a significant moderating effect of value creation on the respective effect of study’s variables. The findings also expanded the current understanding and application of this technology and showed some implications and applicable insights that supported the existing literature and evidence in this field. The study would contribute to cover the limited research works and knowledge gaps with a suggestion to integrate this technology and application within different contextual settings.

The current research main purpose is to examine the effect of digital marketing on both value creation and customer satisfaction. The literature was reviewed for the relevant existing studies to address the knowledge gap that has not been fulfilled before by a proposed integrative model. A quantitative research approach was used in this study to investigate the hypothesized proposed model with a survey questionnaire to collect data from the sample of customers of telecommunication firms operating in Jordan. The instrument was developed and customized to achieve the research objectives. With a total of 315 valid and complete returned questionnaires, the research has analyzed the data collected by using the PLS-SEM approach to run the essential analysis procedures and test the hypothesized statements. The results showed a significant and positive effect of digital marketing on both value creation and customer satisfaction. The research would contribute to providing more understanding of the issues related to this topic and filling research gaps and provide some new knowledgeable and theoretical research implications.

Knowledge management plays essential role for the success of organizations. Strategy formulation is one of the modern environmental requirements in the field of knowledge management and it helps and supports different parts of the organization to identify opportunities. The primary objective of this research is to evaluate the relationship between strategic knowledge management and value creation as well as opportunities abduction. Statistical population of our study is small and medium businesses in Shams Abad, Tehran. The survey is accomplished in three industries including textiles, drinking and edible. The study investigates different hypotheses on knowledge management and the results indicate that the strategies of business and saving knowledge did not have any direct effect on opportunity abduction.

Today, organization cannot firmly survive without having a broad captive market. Rather, through value creation for customers and achieve their loyalty, we can maintain and increase the existing market share. Providing a specific product or service requires modern ideas and approaches to be applied in organizations. Resource limitations prevent organizations from being the best on all value creation contexts; so they must focus on some range of customer-centric values regarding the given customer groups; because customer needs will change as time goes by and it requires different kinds of values to be taken into consideration. In this research, organizational value creation effects on customer loyalty is studied by more recent and complete customer value model designed by Flint et al. (2010) [Flint et al. (2010). Customer value anticipation, customer satisfaction and loyalty: An empirical examination. Industrial Marketing Management, 40, 219-230]. In this regard, some questionnaires are distributed among a statistical population including 90 customers of Tehran Food Industries. Results show that organizational value creation affects on customer loyalty. Among effective factors, product quality has the most effects on organizational value creation following by product price, marketing and after-sales services.

Tourism is one of the fastest growing sectors in the world and a major driver of growth for developed countries. To maximize the tourism sector & apos; s economic benefits‚ tourism development‚ planning and strategies not only have to focus on increasing demand and supply‚ but also they must concentrate on raising the level of value retention and on value creation and value co-creation within the sectors. Serious policy in one of these sectors may threat the whole tourism value chain. This makes analysis of the sector complex but crucial as it could be the catalyst for wide spread reforms. To offer a better tourism product, one should understand the sources of critical factors (ie: environmental, industry and organizational factors) for competing either domestically or internationally. Comparative and competitive advantages, information and communication systems and E-tourism, knowledge of value and value chain (identifying and analyzing the specific activities through which it can create value for its customers) all are the perquisite for value creation and value co-creation (the source of value lies in the personalized experiences that are unique to each individual customer). To achieve these, special attention must be devoted to strategic management, planning and society, in order to satisfy all stakeholders & apos; expectation. Based on the above paradigm a model for value creation in tourism is proposed in this paper. It is hoped that this study could drive destinations to create and co- create the values that makes a unique and memorable experience for each tourist.