Growing Science » Tags cloud » Customer Relationship Management
Authors: Muhammad Adam, M. Ridha Siregar, Nabilah Nabilah, Teuku Meldi Kesuma, Mahdani Ibrahim
DOI: 10.5267/j.uscm.2024.5.024
Keywords: Customer relationship management, Customer retention, MSME, Social media, marketing, Social media business profile
Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 400 | Reviews: 0
Authors: Lisda Rahmasari, Sofwan Farisyi, Putri Akhsa Nabila, Prasadja Ricardianto, Tri Iriani Eka Wahyuni, Ferdy Trisanto, Moejiono Moejiono, Arief Rahman, Muhammad Taris Hasibuan, Endri Endri
DOI: 10.5267/j.uscm.2023.10.021
Keywords: Brand image, Customer relationship management, Customer satisfaction, Customer loyalty, Freight forwarding, Marine export
Journal: USCM | Year: 2024 | Volume: 12 | Issue: 1 | Views: 1106 | Reviews: 0
Authors: Saqib Rehman, Muhammad Ali Hamza, Leena Anum, Farah Sheikh Zaid, Ahmed Hussain Khan, Zahida Farooq
DOI: 10.5267/j.msl.2020.12.024
Keywords: Quality Management, Customer Relationship Management, Efficiency, Productivity, Critical Success Factor
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 5 | Views: 1570 | Reviews: 0
Authors: Vivy Kristinae, Roby Sambung, Meitiana Meitiana, Laden Mering, Christantius Dwiatmadja, Hansly Tunjang
DOI: 10.5267/j.uscm.2023.1.010
Keywords: Theory RBV, Entrepreneurial Orientation, Dynamic Capability, Customer Relationship Management, Business Performance
Journal: USCM | Year: 2023 | Volume: 11 | Issue: 2 | Views: 2147 | Reviews: 0
Authors: Cahyaningratri Cahyaningratri, Maal Naylah
DOI: 10.5267/j.uscm.2022.11.006
Keywords: Supplier Integration, Internal Integration, Customer Relationship Management, Operational Performance, Business performance
Journal: USCM | Year: 2023 | Volume: 11 | Issue: 1 | Views: 861 | Reviews: 0
Authors: Nabil Mohemmed Al-Hazmi
Keywords: Customer Relationship Management, Tourism Organizations, Tourism Services, Customer Retention
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 1 | Views: 3137 | Reviews: 0
Authors: Ni Wayan Ekawati, I Made Wardana, Ni Nyoman Kerti Yasa, Ni Made Wulandari Kusumadewi, I Gusti Ayu Tirtayani
DOI: 10.5267/j.uscm.2022.9.014
Keywords: Material logistics management, Customer relationship management, Social influence, Green attitude, Green value, Green trust, Green purchase behavior
Journal: USCM | Year: 2023 | Volume: 11 | Issue: 1 | Views: 2423 | Reviews: 0
Authors: Adams Adeiza, Mohammed Sani Abdullahi, Fadi Abdel Muniem Abdel Fattah, Olawole Fawehinmi, Noor Azizi Ismail, Marina Arnaut, Osaro Aigbogun, Ibraheem Salisu Adam, Amauche Ehido
DOI: 10.5267/j.uscm.2022.3.012
Keywords: Customer Loyalty, Customer Satisfaction, Customer Relationship Management, Banking Industry and Social Exchange Theory
Journal: USCM | Year: 2022 | Volume: 10 | Issue: 3 | Views: 915 | Reviews: 0
Authors: Anang Sutono
DOI: 10.5267/j.uscm.2018.12.004
Keywords: Supply chain, Customer relationship management, Tourism industry performance, Marketing planning capabilities, Marketing implementation capabilities, Customer orientation, Knowledge management
Journal: USCM | Year: 2019 | Volume: 7 | Issue: 3 | Views: 3291 | Reviews: 0
Authors: Mukhlis Yunus, Jumadil Saputra, Zikri Muhammad
DOI: 10.5267/j.ijdns.2022.2.003
Keywords: Digital marketing, Online trust, Online purchase intention, e-commerce customers, Customer relationship management
Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 6749 | Reviews: 0
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