Processing, Please wait...

  • Home
  • About Us
  • Search:
  • Advanced Search

Growing Science » Uncertain Supply Chain Management » The effect of supply chain operational capabilities in consolidating organizational compatibility of supply chain process integration and business performance

Journals

  • IJIEC (747)
  • MSL (2643)
  • DSL (668)
  • CCL (508)
  • USCM (1092)
  • ESM (413)
  • AC (562)
  • JPM (271)
  • IJDS (912)
  • JFS (91)
  • HE (32)
  • SCI (26)

USCM Volumes

    • Volume 1 (22)
      • Issue 1 (4)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)
    • Volume 2 (32)
      • Issue 1 (7)
      • Issue 2 (5)
      • Issue 3 (10)
      • Issue 4 (10)
    • Volume 3 (39)
      • Issue 1 (9)
      • Issue 2 (13)
      • Issue 3 (10)
      • Issue 4 (7)
    • Volume 4 (31)
      • Issue 1 (10)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (9)
    • Volume 5 (26)
      • Issue 1 (6)
      • Issue 2 (6)
      • Issue 3 (8)
      • Issue 4 (6)
    • Volume 6 (25)
      • Issue 1 (7)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)
    • Volume 7 (57)
      • Issue 1 (8)
      • Issue 2 (19)
      • Issue 3 (14)
      • Issue 4 (16)
    • Volume 8 (82)
      • Issue 1 (20)
      • Issue 2 (15)
      • Issue 3 (17)
      • Issue 4 (30)
    • Volume 9 (117)
      • Issue 1 (25)
      • Issue 2 (26)
      • Issue 3 (32)
      • Issue 4 (34)
    • Volume 10 (150)
      • Issue 1 (28)
      • Issue 2 (32)
      • Issue 3 (44)
      • Issue 4 (46)
    • Volume 11 (190)
      • Issue 1 (42)
      • Issue 2 (45)
      • Issue 3 (50)
      • Issue 4 (53)
    • Volume 12 (244)
      • Issue 1 (55)
      • Issue 2 (59)
      • Issue 3 (63)
      • Issue 4 (67)
    • Volume 13 (62)
      • Issue 1 (15)
      • Issue 2 (15)
      • Issue 3 (15)
      • Issue 4 (17)
    • Volume 14 (15)
      • Issue 1 (5)
      • Issue 2 (5)
      • Issue 3 (5)

Keywords

Supply chain management(166)
Jordan(161)
Vietnam(149)
Customer satisfaction(120)
Performance(113)
Supply chain(110)
Service quality(98)
Competitive advantage(95)
Tehran Stock Exchange(94)
SMEs(87)
optimization(86)
Financial performance(83)
Trust(83)
TOPSIS(83)
Sustainability(81)
Job satisfaction(80)
Factor analysis(78)
Social media(78)
Knowledge Management(77)
Artificial intelligence(77)


» Show all keywords

Authors

Naser Azad(82)
Mohammad Reza Iravani(64)
Zeplin Jiwa Husada Tarigan(63)
Endri Endri(45)
Muhammad Alshurideh(42)
Hotlan Siagian(39)
Jumadil Saputra(36)
Dmaithan Almajali(36)
Muhammad Turki Alshurideh(35)
Barween Al Kurdi(32)
Ahmad Makui(32)
Basrowi Basrowi(31)
Hassan Ghodrati(31)
Mohammad Khodaei Valahzaghard(30)
Sautma Ronni Basana(29)
Shankar Chakraborty(29)
Ni Nyoman Kerti Yasa(29)
Sulieman Ibraheem Shelash Al-Hawary(28)
Prasadja Ricardianto(28)
Haitham M. Alzoubi(27)


» Show all authors

Countries

Iran(2183)
Indonesia(1290)
India(787)
Jordan(786)
Vietnam(504)
Saudi Arabia(453)
Malaysia(441)
United Arab Emirates(220)
China(206)
Thailand(153)
United States(111)
Turkey(106)
Ukraine(104)
Egypt(98)
Canada(92)
Peru(88)
Pakistan(85)
United Kingdom(80)
Morocco(79)
Nigeria(78)


» Show all countries

Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 11 Issue 1 pp. 95-102 , 2023

The effect of supply chain operational capabilities in consolidating organizational compatibility of supply chain process integration and business performance Pages 95-102 Right click to download the paper Download PDF

Authors: Cahyaningratri Cahyaningratri, Maal Naylah

DOI: 10.5267/j.uscm.2022.11.006

Keywords: Supplier Integration, Internal Integration, Customer Relationship Management, Operational Performance, Business performance

Abstract: Medium and large industries are vital businesses that have an important role in economic development and growth in Indonesia, with abundant job opportunities available in these industrial sectors. This study aims to examine the effect of supplier integration, internal integration, and relationship management to customer relationships on operational performance and business performance, and the role of operational performance variables as a mediation. The data taken were 210 respondents involved in various industries in Central Java, Indonesia and then analyzed and processed using IBM SPSS Statistic software version 24 and Smart PLS 3.0 (Smart Partial Least Square). The sampling technique used in this study was purposive sampling. Data obtained directly from respondents who met the characteristics of the population determined by distributing questionnaires. Based on the test analysis results, it was found that the supplier integration, internal integration, and relationship management to customer variables had a significant positive relationship on operational performance and business performance. It was also observed that operational performance mediated the effect of supplier integration, internal integration, and relationship management to customer on business performance.

How to cite this paper
Cahyaningratri, C & Naylah, M. (2023). The effect of supply chain operational capabilities in consolidating organizational compatibility of supply chain process integration and business performance.Uncertain Supply Chain Management, 11(1), 95-102.

Refrences
Anggini, N. (2018). The Influence of Supply Chain Management and Competitive Advantage on Company Performance (Study on the Furniture Industry in Yogyakarta). Yogyakarta: Indonesian Islamic University (Doctoral Thesis).
Bäckstrand, J., & Fredriksson, A. (2022). The role of supplier information availability for construction supply chain performance. Production planning & control, 33(9-10), 863-874.
Barata, C. (2016). The Effect of Collaborative Supply Chain on Company Operational Performance in Yogyakarta. Yogyakarta: Indonesian Islamic University (Doctoral dissertation).
Birasnav, M. (2013). Implementation of supply chain management practices: The role of transformational leadership. Global Business Review, 14(2), 329-342.
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. New Jersey: John Wiley & Sons.
Cempakasari, D. A., & Yoestini, Y. (2003). Study on the Development of Long-Term Relationships between Companies and Retailers. Indonesian Journal of Marketing Science, 2(1), 67-84.
Chakraborty, I., & Ewens, M. (2018). Managing performance signals through delay: Evidence from venture capital. Management Science, 64(6), 2875-2900.
Chen, H., Daugherty, P. J., & Roath, A. S. (2009). Defining and operationalizing supply chain process integration. Journal of Business Logistics, 30(1), 63-84.
Daft, R. L. (2010). The new era of management. Jakarta: Salemba Empat.
Droge, C., Jayaram, J., & Vickery, S. K. (2004). The effects of internal versus external integration practices on time-based performance and overall firm performance. Journal of Operations Management, 22(6), 557-573.
Goffnett, S. P. (2018). Transformational leadership and environmental commitment in supply chain relationships: the mediating effect of perceived fairness. International Journal of Integrated Supply Management, 12(1-2), 118-142.
Hamidin, D. (2010). Supply Chain Management Model in Technology Perspective. Proceeding; Vocational Education in IT Polytechnic; Competitive Advantage in ICT.
Heizer, J., & Render, B. (2008). Operations Management. 9th ed. New Jersey: Pearson Prentice Hall.
Huda, M., Aminuddin, A., & Wusko, A. U. (2018). The Effect of Information Sharing, Long Term Relationship, Cooperation, Integration in Supply Chain Management on Company Performance (Survey on Food Processing SMIs in Pasuruan Regency). Malia: Journal of Islamic Economics, 10(1), 147-162.
Huo, B., Haq, M. Z. U., & Gu, M. (2021). The impact of information sharing on supply chain learning and flexibility performance. International Journal of Production Research, 59(5), 1411-1434.
Irmawati. (2007). The Effect of Supply Chain Management on Performance at PTPN VIII Gunung Mas Bogor. Bogor: UT – Management, Bogor Agricultural University.
Jacobs, E., & Mafini, C. (2019). Transactional leadership, supply chain quality and business performance in the fast-moving consumer goods industry. Journal of Transport and Supply Chain Management, 13(1), 1-13.
Jermsittiparsert, K., & Srihirun, W. (2019). Leadership in supply chain management: Role of gender as moderator. International Journal of Innovation, Creativity and Change, 5(2), 448-466.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision support systems, 54(3), 1452-1462.
Mayasari, V. (2008). Analysis of the Competitive Strategy of Small Traditional Food Industries Typical of Payakumbuh City (Case Study of Small Industry "Erina", Payakumbuh City, West Sumatra Province). Bogor: UT – Agribusiness, Bogor Agricultural University.
Mughal, M. (2019). Impact of green supply chain management practices on performance of manufacturing companies in Jordan: A moderating role of supply chain traceability. Journal of Business Management and Accounting, 3(2), 67-82.
Nie, R., Zhong, W., Zhou, M., Jiang, W., & Wang, X. (2011). A bittersweet phenomenon: The internal structure, functional mechanism, and effect of guanxi on firm performance. Industrial Marketing Management, 40(4), 540-549.
Nupus, H., & Ichwanudin, W. (2021). Business network accessibility, customer relationship management and value co-creation on family business performance. Business Research Horizon, 1(4), 126-135.
Pujawan, I. N. & Mahendrawathi E. R. (2010). Supply Chain Management. Surabaya: Guna Widya.
Purwanto, A., Asbari, M., & Santoso, T. I. (2021). Social and Management Research Data Analysis: Comparison of Results between Amos, SmartPLS, WarpPLS, and SPSS for a Medium Sample Size. International Journal of Social and Management Studies, 2(4), 43-53.
Rani, A. E., Baihaqi, I., & Bramanti, G. W. (2017). Analysis of the Effect of Partnership Attributes on Collaboration and Performance in the Foodservice Industry in Surabaya. ITS Jurnal Journal of Science and Arts, 6(2), D263-D266.
Setiawan, A. I., & Rahardian, R. (2005). The Influence of Supply Chain Management Integration Patterns on Company Performance in the Food Service Industry in Surakarta. Journal of Business & Management, 5(1).
Shin, N., & Park, S. (2021). Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective. Journal of Business Research, 122, 1-13.
Sriyakul, T., Umam, R., & Jermsittiparsert, K. (2019). Total quality management and logistic performance: moderating role of reserve supply chain in pharmaceutical industry of Indonesia. International Journal of Innovation, Creativity and Change, 5(2), 228-248.
Suharto, R. J. (2013). Analysis of the Effect of Supply Chain Management on competitive advantage and company performance. Business Accounting Review, 1(2), 226-235.
Tarigan, Z. J. H., Mochtar, J., Basana, S. R., & Siagian, H. (2021). The effect of competency management on organizational performance through supply chain integration and quality. Surabaya: Petra Christian University (Doctoral dissertation).
Teoman, S., & Ulengin, F. (2018). The impact of management leadership on quality performance throughout a supply chain: an empirical study. Total Quality Management & Business Excellence, 29(11-12), 1427-1451.
Tracey, M., & Vonderembse, M. A. (2000). Building Supply Chains: A Key to Enhancing Manufacturing Performance. American Journal of Business, 15(2), 11-20.
Wong, C. Y., Boon-Itt, S., & Wong, C. W. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations management, 29(6), 604-615.
Wu, F., Yeniyurt, S., Kim, D., & Cavusgil, S. T. (2006). The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management, 35(4), 493-504.
Zhang, C., & Dhaliwal, J. (2009). An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management. International Journal of Production Economics, 120(1), 252-269.
Zhao, X., Huo, B., Flynn, B. B., & Yeung, J. H. Y. (2008). The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain. Journal of operations management, 26(3), 368-388.
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5

Journal: Uncertain Supply Chain Management | Year: 2023 | Volume: 11 | Issue: 1 | Views: 1363 | Reviews: 0

Related Articles:
  • The effect of supplier integration, manager transformational leadership on ...
  • The role of supply chain visibility, supply chain flexibility, supplier dev ...
  • Transformational leadership and employees' perception of supply chain inte ...
  • The role of quality in supply chain management in development of brand equi ...
  • Supply chain quality management

Add Reviews

Name:*
E-Mail:
Review:
Bold Italic Underline Strike | Align left Center Align right | Insert smilies Insert link URLInsert protected URL Select color | Add Hidden Text Insert Quote Convert selected text from selection to Cyrillic (Russian) alphabet Insert spoiler
winkwinkedsmileam
belayfeelfellowlaughing
lollovenorecourse
requestsadtonguewassat
cryingwhatbullyangry
Security Code: *
Include security image CAPCHA.
Refresh Code

® 2010-2026 GrowingScience.Com