Business executives and scholars are increasingly interested in learning how corporate environmental responsibility (CER) and firm success are related. However, prior research in this field requires consistent and contradictory findings. This study fills this gap by suggesting and verifying a moderated mediation theory that better explains the association between CER and company performance by considering organizational slack and strategy similarity. From 2015 to 2017, 260 listed Chinese companies provided the data for this study, yielding 780 firm-year observations. According to the multivariate analysis findings, the association between CER and company effectiveness is mediated by strategic similarity. The relation between CER and strategic identity and the direct effect of CER on organizational value via strategic similarity are both moderated by organizational slack. These findings imply that CER efforts and pursuing strategic similarities are crucial for coping with stakeholder pressure and being competitive in the market. They offer useful insights for corporate managers looking to make educated decisions regarding CER.

Manufacturing companies are trying hard to anticipate a disrupted supply chain. Internal changes are encouraged to adapt to external conditions. Partnerships with external parties through supply chain collaboration are needed to improve supply chain performance and increase competitiveness. This research examines the effect of supply chain collaboration on supply chain performance by adopting new product development, product knowledge, and production technology. The study surveyed 148 manufacturing companies at managerial level using questionnaires. Data processing using SmartPLS software version 4.0. The results show that supply chain collaboration positively influences production technology, product knowledge, new product development, and supply chain performance. Production technology positively impacts product knowledge, new product development, and supply chain performance. The results also show that supply chain performance is influenced by product knowledge and new product development. In addition, production technology, new product development, and product knowledge mediate the indirect influence of supply chain collaboration on supply chain performance. This study contributes to enriching supply chain management theory. The practical contribution is to enlighten the company's managerial to run supply chain collaboration in generating performance and competitiveness.

Organizations in all sectors seek to achieve their goals and achieve competitive advantage in order to reach profits, which is the main goal of organizations. They work to determine their needs of human resources, and try to attract the largest possible number of job seekers, in order to choose the best elements among them and then plan the workforce, through which the full and good description of all the jobs to be filled and the specifications of those who occupy them are determined, and once this process is completed, the next step begins, which is to search for the most suitable people for these jobs and try to attract and attract the most qualified to work in the organization and entice them to stay in it. The aim of this paper is to identify the effect of the human resources employment strategy in achieving competitive advantage in Zain Jordan Telecom company. The descriptive and analytical approach was relied on. The study community consisted of all (1200) employees of Zain Jordan Telecom company, and a random sample of (180) employees was taken. The study concluded that there was a positive impact of the strategy of employing human resources in achieving competitive advantage, and the presence of a positive impact of the strategy of human resources in achieving the dimensions of competitive advantage (quality, cost, and innovation). The paper contributes to the development of literature related to the relationship between the strategy of employing human resources and achieving competitive advantage by providing field indicators on the nature of the between these two variables in the work environment.

This paper aims to investigate the impact of strategic intelligence on strategic flexibility, in addition, to identify the effective decision-making on Logistics Performance. Nevertheless, partial least squares (Smart -PLS- 4.0.8.7) are used to examine the hypotheses, the results indicate that strategic intelligence (organized thinking, strategic vision, foresight, partnership, and motivation) significantly affect Strategic flexibility. In addition, effective decision-making mediates the effect of strategic intelligence and strategic flexibility towards the performance of logistics companies. Moreover, the influence of effective decision-making on logistics performance is therefore clear and significant towards logistics performance. However, the study supports managers in enhancing sustainability practices in logistics organizations while also offering policy guidance to decision-makers.

The study focused on examining the social customer relationship management impacts on the customer loyalty of five-star hotels in Saudi Arabia. Customer relationship management included the dimensions of customer value, long-term partnership with the customer, customer knowledge, reliance on technology, trust, and social media communication. The study population consists of the customers of five-star hotels in Saudi Arabia. A convenience sample was taken from 500 customers, while the validly retrieved responses were 413. A quantitative approach was conducted in statistical analysis through SPSS and AMOS software. The study demonstrated that social customer relationship management dimensions are impacting the customer loyalty of five-star hotels in Saudi Arabia. Subsequently, the recommendations centered on the establishment of a complaints handling unit to speed up service, identify problems, identify the sites of deficiencies, and take the necessary and appropriate solutions to these problems.

The purpose of this study was to determine the effect of utilitarian value and service quality on customer satisfaction to increase repurchase. The population in this study were SMEs consumers and the sampling technique used was non-probability sampling, while the non-probability sampling technique used was purposive sampling. The number of samples in this study were 128 respondents. The instrument used to obtain data was by using a questionnaire. The research method was quantitative, the data obtained were based on answers from respondents to the questionnaire, analyzed by statistical techniques of multiple linear regression analysis, the regression model was tested with classical assumptions in order to meet the requirements and was feasible to use to predict the effect of independent variables on the dependent variable. The results of the regression calculations were tested by t-test and coefficient of determination, while the results of mediation calculations were tested by path analysis and Sobel tests with the help of the SPSS for Windows version 25.0 program. After analyzing the data, the following results and conclusions were obtained: (1) Utilitarian Value has a positive and significant effect on Customer Satisfaction (2) Service Quality has a positive and significant effect on Customer Satisfaction (3) Utilitarian Value has no effect on Repurchase Intention (4) Service Quality has no positive and significant effect on Repurchase Intention, (5) Customer Satisfaction has a positive and significant effect on Repurchase Intention,(6) Utilitarian Value through Customer Satisfaction has a significant effect on Repurchase Intention. (7) Service Quality through Customer Satisfaction has a significant effect to Repurchase Intention.

Organizations rely on information technology to integrate internally and externally to create process efficiency in increasing competitiveness. Information technology can support digitalization in companies to maintain green supply chain management. Manufacturing companies are required to be able to pay attention to the environment by maintaining the balance of nature. The object of this research is manufacturing companies located in East Java. Data were collected from respondents through questionnaires which were distributed using Google form. The results of the questionnaire distribution were obtained from a total of 108 companies analyzed using the partial least squares method. The analysis shows that digitalization affects supply chain integration, green supply chain, and resilience. Digitalization in the supply chain can form a strong integration, energy efficiency, and effectiveness to survive. Supply chain integration affects the green supply chain and supply chain resilience. Integration in the supply chain system, able to overcome environmental problems and optimize resources. A green supply chain affects supply chain resilience. Supply chain integration, green supply chain, and supply chain resilience affect a firm competitive advantage. Practical research contributions for management to allocate budgets with the needs of application development and supply chain systems within the company. Supply chain digitization is a solid foundation for companies to have a competitive advantage against competitors.

The purpose of this study is to analyze the effects of the e-procurement on supply chain performance and supply chain innovation. The study also investigates the effect of supply chain innovation on supply chain performance. The research method is a quantitative survey, and the research data is obtained by distributing online questionnaires on a scale from 1 to 7 distributed via social media. Respondents in this study are 250 managers of manufacturing organizations in Indonesia determined by simple random sampling method. The model used in this study is the causality model and to test the hypotheses proposed in this study, the analytical technique used is Structural Equation Modeling (SEM) with SmartPLS software as a data analysis tool. The independent variable of this research is e-procurement implementation, supply chain innovation and the dependent variable is supply chain performance. The stages of data analysis are validity test, reliability test and hypothesis testing. The results of this study indicate that the application of e-procurement had a positive and significant effect on supply chain performance, the application of e-procurement had a positive and significant effect on supply chain innovation, supply chain innovation had a positive and significant effect on supply chain performance and supply chain innovation was able to mediate the effect of e-procurement on supply chain performance.

Research in the field of marketing management with RBV Theory in improving business performance at river tourism objects. Entrepreneurial orientation and dynamic capability become independent variables with customer relationship management as mediation in improving business performance. Research analysis with SEM-PLS on 350 river customers in Kereng Bangkirai, Central Kalimantan, Indonesia. The research results show that entrepreneurial orientation is not directly significant to business performance, while customer relationship management is significant. Dynamic result ability is not significant to business performance and significant to customer relationship management. These results can be an introduction that business performance is very important with the role of entrepreneurial orientation and dynamic capabilities with customer relationship management mediation. Result implications can increase business capabilities with entrepreneurial oriented business strategies, dynamic capabilities and customer relationship management in improving business performance. In further research can consider market sensing capability as mediation.

This study aims to examine the impact of customer ethical perception on brand value co-creation in online transportation services through the role of serial mediation of customer-brand identification, overall satisfaction and transportation application commitment. This research was conducted on 300 generations Y and Z online transportation services users in the Province of Bali, Indonesia. Partial least square-structural equation modeling (PLS-SEM) was used for analysis purposes. It was found that customer ethical perception does not directly affect brand value co-creation. On the other hand, satisfaction mediates the influence of customer ethical perception on brand value co-creation. We then found that customer-brand identification and transportation application commitment mediate the influence of customer ethical perception on brand value co-creation serially. This study is the first to examine the role of serial mediation by using three variables namely customer-brand identification, satisfaction and transportation application commitment on the effect of customer ethical perception on brand value co-creation.