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How to cite this paper
APA: Tarawneh, M., Alsoud, M & Albhirat, M. (2024). The impact of attitude, subjective norms, perceived behavioral control, and perceived risks on intention in online shopping in Jordan. International Journal of Data and Network Science, 8(4), 2677-2684.
Chicago/Turabian: Tarawneh, M., Alsoud, M & Albhirat, M. 2024. "The impact of attitude, subjective norms, perceived behavioral control, and perceived risks on intention in online shopping in Jordan." International Journal of Data and Network Science 8, no. 4 (2024): 2677-2684.
AMA: Tarawneh, M., Alsoud, M & Albhirat, M. The impact of attitude, subjective norms, perceived behavioral control, and perceived risks on intention in online shopping in Jordan. International Journal of Data and Network Science. 2024;8(4):2677-2684.
References
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Al-Adwan, A. S., & Al-Horani, M. A. (2019). Boosting customer e-loyalty: An extended scale of online service quality. Information, 10(12), 380.
Al-Adwan, A. S., Al-Debei, M. M., & Dwivedi, Y. K. (2022). E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions. Technology in Society, 71, 102083.
Al-Adwan, A. S., Alrousan, M. K., Yaseen, H., Alkufahy, A. M., & Alsoud, M. (2022). Boosting online purchase intention in high-uncertainty-avoidance societies: a signaling theory approach. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 136.
Al-Adwan, A. S., & Yaseen, H. (2023). Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty. International Journal of Information Management Data Insights, 3(1), 100169.
Al-Adwan, A. S., & Kokash, H. (2019). The driving forces of Facebook social commerce. Journal of theoretical and applied electronic commerce research, 14(2), 15-32.
Al-Adwan, A. S., Alrousan, M., Al-Soud, A., & Al-Yaseen, H. (2019). Revealing the black box of shifting from electronic commerce to mobile commerce: The case of Jordan. Journal of theoretical and applied electronic commerce research, 14(1), 51-67.
Al-Adwan, A. S. (2019). Revealing the influential factors driving social commerce adoption. Interdisciplinary Journal of Information, Knowledge, and Management, 14, 295-324.
Al-Adwan, A. S., Kokash, H., Adwan, A. A., Alhorani, A., & Yaseen, H. (2020). Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth. International Journal of Electronic Marketing and Retailing, 11(3), 278-306.
Al-Husban, M., Al-Husban, A., & Yaseen, H. (2018). Facilitating e-commerce in Jordan: A qualitative analysis. International Journal for Digital Society (IJDS), 7(4), 1206-1213.
Al-Matarneh, N. S. (2016). Online Shopping Risks and Effect on Consumers Purchasing Behavior. International Journal of Online Marketing Research, 2(1), 62-69.
Alsoud, M. A. S., & bin Lebai Othman, I. (2018). The Determinant of Online Shopping Intention in Jordan: A Review and Suggestions for Future Research. International Journal of Academic Research in Business and Social Sciences, 8(8).
Amaro, S., & Duarte, P. (2015). An integrative model of consumers' intentions to purchase travel online. Tourism management, 46, 64-79.
Ariffin, S. K., Mohan, T., & Goh, Y.-N. (2018). Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing.
Arora, N., & Aggarwal, A. (2018). The role of perceived benefits in formation of online shopping attitude among women shoppers in India. South Asian Journal of Business Studies, 7(1), 91-110. doi: 10.1108/SAJBS-04-2017-0048
Awang, Z., Afthanorhan, A., Mohamad, M., & Asri, M. (2015). An evaluation of measurement model for medical tourism research: the confirmatory factor analysis approach. International Journal of Tourism Policy, 6(1), 29-45.
Awang, Z., Hui, L., & Zainudin, N. (2018). Pendekatan Mudah SEM Structural Equation Modelling. Bandar Baru Bangi: MPWS Rich Resources.
Aziz, M. I., Afthanorhan, A., & Awang, Z. (2016). Talent development model for a career in Islamic banking institutions: A SEM approach. Cogent Business & Management, 3(1), 1186259.
Bach, T. M., da Silva, W. V., Souza, A. M., Kudlawicz-Franco, C., & da Veiga, C. P. (2020). Online customer behavior: perceptions regarding the types of risks incurred through online purchases. Palgrave Communications, 6(1), 1-12.
Barlett, C. P. (2019). Chapter 5 - Social Psychology Theory Extensions. In C. P. Barlett (Ed.), Predicting Cyberbullying (pp. 37-47): Academic Press.
Bebber, S., Milan, G. S., De Toni, D., Eberle, L., & Slongo, L. A. (2017). Antecedents of Purchase Intention in the Online Context. Journal of Relationship Marketing, 16(1), 82-98. doi: 10.1080/15332667.2016.1242396
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management science, 35(8), 982-1003.
Esfandiar, K., Sharifi-Tehrani, M., Pratt, S., & Altinay, L. (2019). Understanding entrepreneurial intentions: A developed integrated structural model approach. Journal of Business Research, 94, 172-182.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. doi: 10.1177/002224378101800104
Hair, J. F., Gabriel, M., & Patel, V. (2014). AMOS covariance-based structural equation modeling (CB-SEM): Guidelines on its application as a marketing research tool. Brazilian Journal of Marketing, 13(2).
Han, M. C., & Kim, Y. (2017). Why consumers hesitate to shop online: Perceived risk and product involvement on Taobao. com. Journal of promotion management, 23(1), 24-44.
Han, T.-I., & Stoel, L. (2017). Explaining socially responsible consumer behavior: A meta-analytic review of theory of planned behavior. Journal of International Consumer Marketing, 29(2), 91-103.
Hasbullah, N. A., Osman, A., Abdullah, S., Salahuddin, S. N., Ramlee, N. F., & Soha, H. M. (2016). The Relationship of Attitude, Subjective Norm and Website Usability on Consumer Intention to Purchase Online: An Evidence of Malaysian Youth. Procedia Economics and Finance, 35, 493-502. doi: https://doi.org/10.1016/S2212-5671(16)00061-7
Kamalul Ariffin, S., Mohan, T., & Goh, Y.-N. (2018). Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing, 12(3), 309-327. doi: 10.1108/JRIM-11-2017-0100
Kashif, M., Braganca, E., Awang, Z., & Cyril De Run, E. (2017). You abuse but I will stay: The combined effects of job stress, customer abuse, and emotional intelligence on employee turnover. Journal of Management Development, 36(7), 899-914. doi: 10.1108/JMD-06-2016-0095
Kashif, M., Zarkada, A., & Ramayah, T. (2018). The impact of attitude, subjective norms, and perceived behavioural control on managers’ intentions to behave ethically. Total Quality Management & Business Excellence, 29(5-6), 481-501.
Lim, Y. J., Osman, A., Salahuddin, S. N., Romle, A. R., & Abdullah, S. (2016). Factors influencing online shopping behavior: the mediating role of purchase intention. Procedia Economics and Finance, 35(5), 401-410.
Mainardes, E. W., Souza, I. M. d., & Correia, R. D. (2020). Antecedents and consequents of consumers not adopting e-commerce. Journal of Retailing and Consumer Services, 55, 102138. doi: https://doi.org/10.1016/j.jretconser.2020.102138
Pappas, N. (2016). Marketing strategies, perceived risks, and consumer trust in online buying behaviour. Journal of Retailing and Consumer Services, 29, 92-103.
Peña-García, N., Gil-Saura, I., Rodríguez-Orejuela, A., & Siqueira-Junior, J. R. (2020). Purchase intention and purchase behavior online: A cross-cultural approach. Heliyon, 6(6), e04284. doi: https://doi.org/10.1016/j.heliyon.2020.e04284
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879.
Poushter, J., Bishop, C., & Chwe, H. (2018). Social media use continues to rise in developing countries but plateaus across developed ones. Pew Research Center, 22, 2-19.
Purani, K., Kumar, D. S., & Sahadev, S. (2019). e-Loyalty among millennials: Personal characteristics and social influences. Journal of Retailing and Consumer Services, 48, 215-223.
Rehman, S. U., Bhatti, A., Mohamed, R., & Ayoup, H. (2019). The moderating role of trust and commitment between consumer purchase intention and online shopping behavior in the context of Pakistan. Journal of Global Entrepreneurship Research, 9(1), 43. doi: 10.1186/s40497-019-0166-2
Sabanoglu, T. (2020). Global retail e-commerce sales 2014-2023. Retrieved from https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/
Shaouf, A., Lü, K., & Li, X. (2016). The effect of web advertising visual design on online purchase intention: An examination across gender. Computers in human behavior, 60, 622-634.
Singh, S., & Srivastava, R. K. (2018). Predicting the intention to use mobile banking in India. International Journal of Bank Marketing, 36(2), 357-378. doi: 10.1108/IJBM-12-2016-0186
Wang, Y.-S., Yeh, C.-H., & Liao, Y.-W. (2013). What drives purchase intention in the context of online content services? The moderating role of ethical self-efficacy for online piracy. International Journal of Information Management, 33(1), 199-208.
Yean, T. F., Johari, J., & Sukery, A. F. M. (2015). The influence of attitude, subjective norms, and perceived behavioural control on intention to return to work: a case of socso's insured employees. Kajian Malaysia: Journal of Malaysian Studies, 33.
Yusof, Y., Awang, Z., Jusoff, K., & Ibrahim, Y. (2017). The influence of green practices by non-green hotels on customer satisfaction and loyalty in hotel and tourism industry. International Journal of Green Economics, 11(1), 1-14.
Zaiţ, A., & Bertea, P. (2011). Methods for testing discriminant validity. Management & Marketing Journal, 9(2), 217-224.
Zhao, X., Deng, S., & Zhou, Y. (2017). The impact of reference effects on online purchase intention of agricultural products: The moderating role of consumers’ food safety consciousness. Internet Research, 27(2), 233-255. doi: 10.1108/IntR-03-2016-0082
Al-Adwan, A. S., & Al-Horani, M. A. (2019). Boosting customer e-loyalty: An extended scale of online service quality. Information, 10(12), 380.
Al-Adwan, A. S., Al-Debei, M. M., & Dwivedi, Y. K. (2022). E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions. Technology in Society, 71, 102083.
Al-Adwan, A. S., Alrousan, M. K., Yaseen, H., Alkufahy, A. M., & Alsoud, M. (2022). Boosting online purchase intention in high-uncertainty-avoidance societies: a signaling theory approach. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 136.
Al-Adwan, A. S., & Yaseen, H. (2023). Solving the product uncertainty hurdle in social commerce: The mediating role of seller uncertainty. International Journal of Information Management Data Insights, 3(1), 100169.
Al-Adwan, A. S., & Kokash, H. (2019). The driving forces of Facebook social commerce. Journal of theoretical and applied electronic commerce research, 14(2), 15-32.
Al-Adwan, A. S., Alrousan, M., Al-Soud, A., & Al-Yaseen, H. (2019). Revealing the black box of shifting from electronic commerce to mobile commerce: The case of Jordan. Journal of theoretical and applied electronic commerce research, 14(1), 51-67.
Al-Adwan, A. S. (2019). Revealing the influential factors driving social commerce adoption. Interdisciplinary Journal of Information, Knowledge, and Management, 14, 295-324.
Al-Adwan, A. S., Kokash, H., Adwan, A. A., Alhorani, A., & Yaseen, H. (2020). Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth. International Journal of Electronic Marketing and Retailing, 11(3), 278-306.
Al-Husban, M., Al-Husban, A., & Yaseen, H. (2018). Facilitating e-commerce in Jordan: A qualitative analysis. International Journal for Digital Society (IJDS), 7(4), 1206-1213.
Al-Matarneh, N. S. (2016). Online Shopping Risks and Effect on Consumers Purchasing Behavior. International Journal of Online Marketing Research, 2(1), 62-69.
Alsoud, M. A. S., & bin Lebai Othman, I. (2018). The Determinant of Online Shopping Intention in Jordan: A Review and Suggestions for Future Research. International Journal of Academic Research in Business and Social Sciences, 8(8).
Amaro, S., & Duarte, P. (2015). An integrative model of consumers' intentions to purchase travel online. Tourism management, 46, 64-79.
Ariffin, S. K., Mohan, T., & Goh, Y.-N. (2018). Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing.
Arora, N., & Aggarwal, A. (2018). The role of perceived benefits in formation of online shopping attitude among women shoppers in India. South Asian Journal of Business Studies, 7(1), 91-110. doi: 10.1108/SAJBS-04-2017-0048
Awang, Z., Afthanorhan, A., Mohamad, M., & Asri, M. (2015). An evaluation of measurement model for medical tourism research: the confirmatory factor analysis approach. International Journal of Tourism Policy, 6(1), 29-45.
Awang, Z., Hui, L., & Zainudin, N. (2018). Pendekatan Mudah SEM Structural Equation Modelling. Bandar Baru Bangi: MPWS Rich Resources.
Aziz, M. I., Afthanorhan, A., & Awang, Z. (2016). Talent development model for a career in Islamic banking institutions: A SEM approach. Cogent Business & Management, 3(1), 1186259.
Bach, T. M., da Silva, W. V., Souza, A. M., Kudlawicz-Franco, C., & da Veiga, C. P. (2020). Online customer behavior: perceptions regarding the types of risks incurred through online purchases. Palgrave Communications, 6(1), 1-12.
Barlett, C. P. (2019). Chapter 5 - Social Psychology Theory Extensions. In C. P. Barlett (Ed.), Predicting Cyberbullying (pp. 37-47): Academic Press.
Bebber, S., Milan, G. S., De Toni, D., Eberle, L., & Slongo, L. A. (2017). Antecedents of Purchase Intention in the Online Context. Journal of Relationship Marketing, 16(1), 82-98. doi: 10.1080/15332667.2016.1242396
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management science, 35(8), 982-1003.
Esfandiar, K., Sharifi-Tehrani, M., Pratt, S., & Altinay, L. (2019). Understanding entrepreneurial intentions: A developed integrated structural model approach. Journal of Business Research, 94, 172-182.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. doi: 10.1177/002224378101800104
Hair, J. F., Gabriel, M., & Patel, V. (2014). AMOS covariance-based structural equation modeling (CB-SEM): Guidelines on its application as a marketing research tool. Brazilian Journal of Marketing, 13(2).
Han, M. C., & Kim, Y. (2017). Why consumers hesitate to shop online: Perceived risk and product involvement on Taobao. com. Journal of promotion management, 23(1), 24-44.
Han, T.-I., & Stoel, L. (2017). Explaining socially responsible consumer behavior: A meta-analytic review of theory of planned behavior. Journal of International Consumer Marketing, 29(2), 91-103.
Hasbullah, N. A., Osman, A., Abdullah, S., Salahuddin, S. N., Ramlee, N. F., & Soha, H. M. (2016). The Relationship of Attitude, Subjective Norm and Website Usability on Consumer Intention to Purchase Online: An Evidence of Malaysian Youth. Procedia Economics and Finance, 35, 493-502. doi: https://doi.org/10.1016/S2212-5671(16)00061-7
Kamalul Ariffin, S., Mohan, T., & Goh, Y.-N. (2018). Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing, 12(3), 309-327. doi: 10.1108/JRIM-11-2017-0100
Kashif, M., Braganca, E., Awang, Z., & Cyril De Run, E. (2017). You abuse but I will stay: The combined effects of job stress, customer abuse, and emotional intelligence on employee turnover. Journal of Management Development, 36(7), 899-914. doi: 10.1108/JMD-06-2016-0095
Kashif, M., Zarkada, A., & Ramayah, T. (2018). The impact of attitude, subjective norms, and perceived behavioural control on managers’ intentions to behave ethically. Total Quality Management & Business Excellence, 29(5-6), 481-501.
Lim, Y. J., Osman, A., Salahuddin, S. N., Romle, A. R., & Abdullah, S. (2016). Factors influencing online shopping behavior: the mediating role of purchase intention. Procedia Economics and Finance, 35(5), 401-410.
Mainardes, E. W., Souza, I. M. d., & Correia, R. D. (2020). Antecedents and consequents of consumers not adopting e-commerce. Journal of Retailing and Consumer Services, 55, 102138. doi: https://doi.org/10.1016/j.jretconser.2020.102138
Pappas, N. (2016). Marketing strategies, perceived risks, and consumer trust in online buying behaviour. Journal of Retailing and Consumer Services, 29, 92-103.
Peña-García, N., Gil-Saura, I., Rodríguez-Orejuela, A., & Siqueira-Junior, J. R. (2020). Purchase intention and purchase behavior online: A cross-cultural approach. Heliyon, 6(6), e04284. doi: https://doi.org/10.1016/j.heliyon.2020.e04284
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879.
Poushter, J., Bishop, C., & Chwe, H. (2018). Social media use continues to rise in developing countries but plateaus across developed ones. Pew Research Center, 22, 2-19.
Purani, K., Kumar, D. S., & Sahadev, S. (2019). e-Loyalty among millennials: Personal characteristics and social influences. Journal of Retailing and Consumer Services, 48, 215-223.
Rehman, S. U., Bhatti, A., Mohamed, R., & Ayoup, H. (2019). The moderating role of trust and commitment between consumer purchase intention and online shopping behavior in the context of Pakistan. Journal of Global Entrepreneurship Research, 9(1), 43. doi: 10.1186/s40497-019-0166-2
Sabanoglu, T. (2020). Global retail e-commerce sales 2014-2023. Retrieved from https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/
Shaouf, A., Lü, K., & Li, X. (2016). The effect of web advertising visual design on online purchase intention: An examination across gender. Computers in human behavior, 60, 622-634.
Singh, S., & Srivastava, R. K. (2018). Predicting the intention to use mobile banking in India. International Journal of Bank Marketing, 36(2), 357-378. doi: 10.1108/IJBM-12-2016-0186
Wang, Y.-S., Yeh, C.-H., & Liao, Y.-W. (2013). What drives purchase intention in the context of online content services? The moderating role of ethical self-efficacy for online piracy. International Journal of Information Management, 33(1), 199-208.
Yean, T. F., Johari, J., & Sukery, A. F. M. (2015). The influence of attitude, subjective norms, and perceived behavioural control on intention to return to work: a case of socso's insured employees. Kajian Malaysia: Journal of Malaysian Studies, 33.
Yusof, Y., Awang, Z., Jusoff, K., & Ibrahim, Y. (2017). The influence of green practices by non-green hotels on customer satisfaction and loyalty in hotel and tourism industry. International Journal of Green Economics, 11(1), 1-14.
Zaiţ, A., & Bertea, P. (2011). Methods for testing discriminant validity. Management & Marketing Journal, 9(2), 217-224.
Zhao, X., Deng, S., & Zhou, Y. (2017). The impact of reference effects on online purchase intention of agricultural products: The moderating role of consumers’ food safety consciousness. Internet Research, 27(2), 233-255. doi: 10.1108/IntR-03-2016-0082