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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

The impact of information technology quality on electronic customer satisfaction in movie industry Pages 263-270 Right click to download the paper Download PDF

Authors: Zeplin Jiwa Husada Tarigan, Ribut Basuki, Hotlan Siagian

DOI: 10.5267/j.ijdns.2020.8.001

Keywords: Information technology, Social media, Electronic customer satisfaction

Abstract:
The use of social media becomes a common habit in today's community and routinely used to interact with the community member. Also, many companies used social media to create a social media community concerning the products and services provided to strengthen the company's brand. This study surveys as many as 231 respondents and data analysis uses the PLS method utilizing smart PLS software. The result reveals that the use of information technology that is getting faster with high-speed data accessibility enhances the intensity of interaction between the community member with the path coefficient value of 0.605. Furthermore, the use of information technology with high-speed data accessibility also increase the satisfaction of movie trailer viewers with the path coefficient value of 0.392 since it can provide excitement and entertainment. Besides, the increased use of information technology provides higher satisfaction to the audience. The results also show that the presence of a social media community could provide satisfaction for movie trailer viewers with a coefficient of 0.332. The availability of films in the community provides excellent interactive communication between users. This research has focused only on the use of information technology in the respondents who watch movie trailers and is limited to a region of East Java province, Indonesia. Further research is required to be performed, which focuses on different types of social media and context and needs to analyze the comment of the film viewer in order to provide a better benefit on the latest films and for the entertainment company.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 1447 | Reviews: 0

 
2.

Retracted: Determinants of semantic web technology adoption from IT professionals’ perspective: Industry competition, organization innovativeness, and data management capability Pages 271-288 Right click to download the paper Download PDF

Authors: Quang-Thanh Ngo, Ngoc-Bien Tao

DOI: 10.5267/j.ijdns.2020.6.005

Keywords: Semantic Web, IT professionals’ perspective Technology Adoption, Technology- Organization-Environment Framework, Innovation Diffusion Theory

Abstract:
Retracted: This paper is retracted because of high similarity index with another paper published in the literature.
The size and complexity of large and diverse data sources in semantic analysis, organization and interpretation from the help of machines are fast growing on the extent of human direct understanding with high-ranking order and its strategic value to publish. Due to the volume, speed, style, and accuracy, the number of data integration creates a major challenge for the traditional methods and brings many opportunities to integrate. Semantic Web technology has the potential in data integration and has become an important means of solving big data technology. Although it is important to manage the large amount of data, only a few studies focused on the determinants of the Semantic Web’s application. Based on the theory of organization in the scope of the technical environment, this study failed in some factors of the research model, which are the technical applications seen by professionals, especially in the computing environment of commercial companies. We have affirmed the model thanks to the researchers of modern technology, especially information technology, their experiments have conducted the results in the development of some sections such as management, architecture systems, software, and web design. The results show that the utility, usability, organizational innovation, data organization, and data management are perceived as important factors of the application software. This study provides new insights into the application of organization theory from the perspective of professionals, and the Semantic Web has to match the technical base.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 1522 | Reviews: 0

 
3.

Identifying consumer review through web design and online advertisement in online shop Pages 289-296 Right click to download the paper Download PDF

Authors: Ariani Kusumo Wardhani

DOI: 10.5267/j.ijdns.2020.6.004

Keywords: Consumer Review, Web Design, E-WOM, Online Advertisement, Purchase Intention

Abstract:
Several studies in the past have reviewed numerous factors that become the consideration of the customers in performing transactions through online sites. In this study, the researcher investigates whether consumer review, web design and online advertisement variables are important for customers in performing transaction through e-commerce. The results of the study contribute for the providers of the online shopping sites in defining the future strategies. At the same time, the results of the study are also expected to provide contributions for the future studies that focus on the e-commerce from the perspective of consumer review, web design and online advertisement. Furthermore, in analyzing the respondents’ characteristics the researcher runs the SPSS Software and for analyzing the data the researcher runs the PLS 3.0. Then, the survey technique in the form of questionnaire distribution implemented toward the respondents who used to perform transactions through online shopping sites. The research finds that consumer review, web design and online advertisement influence on online purchase intention.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 1965 | Reviews: 0

 
4.

Technological Readiness Index (TRI) and the intention to use smartphone apps for tourism: A focus on inDubai mobile tourism app Pages 297-304 Right click to download the paper Download PDF

Authors: Yosra Jarrar, Ayodeji Olalekan Awobamise, Pedro Sigaud Sellos

DOI: 10.5267/j.ijdns.2020.6.003

Keywords: Technological Readiness Index, Optimism, Innovation, Insecurity, Discomfort, InDubai app

Abstract:
The study sought to find out the effect of Technological Readiness Index (TRI) on the adoption of the inDubai application by potential tourists to Dubai. The finding showed a distinct relationship between TRI dimensions and the intention to make use of the inDubai mobile application. The findings of the study further proved that the TRI model as developed by Parasuraman can indeed prove the intention of individuals to adopt a new technology. The study showed that if the first two dimensions (Optimism and Innovation) are present, then a traveler will most likely see the perceived benefits of using the product or technology which in turn will lead to a positive intention to adopt such a technology. The findings also showed that if the last two dimensions (Insecurity and Discomfort) are present then such individuals exhibiting these behaviors are less likely to want to adopt this new technology. This implies that applications like the inDubai application and other similar applications need to address issues that lead to insecurity and discomfort among users if they are to attract a lot of adopters.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 5700 | Reviews: 0

 
5.

The influences of smartphones on students’ learning outcomes: A case study perspective Pages 305-318 Right click to download the paper Download PDF

Authors: Basil Alzougool, Jarrah Al-Mansour

DOI: 10.5267/j.ijdns.2020.6.002

Keywords: Smartphone Use, E-Learning Management, Education, Students, Kuwait

Abstract:
Although e-learning management-related research has been pursued in many parts of the world, there is dearth of research that integrates this concept with the increasing trend of smartphone usage for educational purposes. Furthermore, research in the area shows a general lack of contextualizing the concept in the Middle Eastern context. Therefore, the aim of this study is twofold: (i) to explore the everyday use and role of smartphones among university students in Kuwait; and (ii) to identify if there are any socio-demographic differences in smartphone usage among university students. A questionnaire was completed by 376 students in order to achieve the study objectives. The results showed that students frequently used their smartphones at home and that they sometimes used these phones in recreation places and on transportation, at university, and when walking. Also, they always used their smartphones to complete fourteen non-learning activities, such as making phone calls, using it as a watch and as an alarm clock, and ten learning activities, such as checking their exam schedules, checking class timetables, and checking their grades. Moreover, social networking, learning, privacy, and safety were important reasons offered by students for owning/using smartphones. Furthermore, the study found that at least one of eight socio-demographic variables (i.e., gender, marital status, major/subject, nationality, smartphone brand, using it for the first time, age range, and level of study) has an effect on at least one pattern of smartphone usage. Several recommendations were made based on these findings that may improve the effectiveness of smartphone usage among university students in Kuwait.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 2219 | Reviews: 0

 
6.

Development of social and communicative paradigm of public administration in the field of social networks Pages 319-328 Right click to download the paper Download PDF

Authors: Vasyl Popovych, Faig Ragimov, Viktoria Kornienko, Iryna B. Ivanova, Buryk Zoriana

DOI: 10.5267/j.ijdns.2020.6.001

Keywords: Public administration, Social and communicative paradigm, Social networks, e-democracy

Abstract:
The paper reflects the importance of social networks in the organization of social communication processes in public administration. The essence of communication in public administration and its paradigm is determined. The main differences between public administration and object-oriented public administration are shown. The paper also describes the importance of social networks in the conduct of communication processes compared to other communication channels. Research on the use of social networks in public administration is conducted based on the results of research of the Ukrainian Government and users of the Ukrainian social networks. The main trends in the use of social networks in public administration in Ukraine are described. According to the results of the study, the possible directions of social networks development in public administration in the context of preserving democratic values were proposed.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 2130 | Reviews: 0

 
7.

Increasing the awareness of overweight among Saudi people using different social media networks such as Twitter and Snapchat: A Case of PSAU Pages 329-336 Right click to download the paper Download PDF

Authors: Anas A. Salameh, Anis Ali

DOI: 10.5267/j.ijdns.2020.5.001

Keywords: e-WOM, Customization, Saudi Arabia, m-healthcare apps, Consumer Satisfaction, Marketing activities

Abstract:
The development of the internet infrastructure has generated a new phenomenon and lead to some changes in business strategies as it allowed two-way communications among consumers and companies. At present, social media play a key role in communicating information to people around the world and clearly play a vital role in increasing interaction and awareness in an important way. At present, awareness of diseases has disappeared with new methods. Social networking sites like Twitter, Snapchat and Facebook may change the roles the meanings of information delivery and play a superior in that scope. This research investigates the main factors of the power of social media activities (customization, and e-WOM) towards in-creasing Saudi’s awareness on using m-healthcare apps. The results indicate that customization had a positive and direct influence on increasing Saudi’s awareness towards using m-healthcare apps (Brand Awareness). e-WOM had a positive and direct influence on increasing Saudi’s awareness toward using m-healthcare apps (brand awareness), confirming that the power of social media activities was an imperative contributor to brand equity (brand awareness).
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 3 | Views: 1292 | Reviews: 0

 

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