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How to cite this paper
APA: Ha, N., Nguyen, T., Nguyen, T & Nguyen, T. (2019). The effect of trust on consumers’ online purchase intention: An integration of TAM and TPB. Management Science Letters, 9(9), 1451-1460.
Chicago/Turabian: Ha, N., Nguyen, T., Nguyen, T & Nguyen, T. 2019. "The effect of trust on consumers’ online purchase intention: An integration of TAM and TPB." Management Science Letters 9, no. 9 (2019): 1451-1460.
AMA: Ha, N., Nguyen, T., Nguyen, T & Nguyen, T. The effect of trust on consumers’ online purchase intention: An integration of TAM and TPB. Management Science Letters. 2019;9(9):1451-1460.
References
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Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior, 9th edition. New York:
Dryden.
Chen, Y. T., & Chou, T. Y. (2012). Exploring the continuance intentions of consumers for B2C online
shopping: Perspectives of fairness and trust. Online Information Review, 36(1), 104-125.
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Commerce Research and Applications, 2(3), 203-215.
Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information
systems: Theory and results (Doctoral dissertation, Massachusetts Institute of Technology).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information
technology. MIS quarterly, 319-340.
Delafrooz, N., Paim, L. H., & Khatibi, A. (2011). A Research Modeling to Understand Online Shopping
Intention. Australian Journal of Basic & Applied Sciences, 5(5), 70-77.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and
research, Addison-Wesley.
Gefen, D., Karahanna, E., & Straub, D. W. (2003a). Trust and TAM in online shopping: an integrated
model. MIS quarterly, 27(1), 51-90.
Gefen, D., Karahanna, E., & Straub, D. W. (2003b). Inexperience and experience with online stores: the
importance of TAM and trust. Engineering Management, IEEE Transactions on, 50(3), 307-321.
George, J. F. (2004). The theory of planned behavior and Internet purchasing. Internet Research, 14(3),
198-212.
Hahn, H., K., & Kim, J. (2009). The effect of offline brand trust and perceived internet confidence on
online shopping intention in the integrated multi-channel context. International Journal of Retail &
Distribution Management, 37(2), 126-141.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
Hansen, T., Møller Jensen, J., & Stubbe Solgaard, H. (2004). Predicting online grocery buying intention:
a comparison of the theory of reasoned action and the theory of planned behavior. International Journal of Information Management, 24(6), 539-550.
Hoang, T. & Chu, N.M.N. (2008), Data Analysis with SPSS, Book 2, Hong Duc Publishing House.
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000). Consumer Trust in An Internet Store. Information
Technology & Management, 1(1-2), 45-71.
Lee, M. K., & Turban, E. (2001). A trust model for consumer internet shopping. International Journal
of Electronic Commerce, 6(1), 75-91.
Lin, H. F. (2007). Predicting consumer intentions to shop online: An empirical test of competing theories. Electronic Commerce Research and Applications, 6(4), 433-442.
Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41(7), 81-87.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational
trust. Academy of Management Review, 20(3), 709-734.
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for ecommerce: an integrative typology. Information systems research, 13(3), 334-359.
Ministry of Industry and Trade (2014). Vietnamese e-Commerce Report 2014, Ha Noi.
Ozen, H., & Engizek, N. (2014). Shopping online without thinking: being emotional or rational?. Asia Pacific
Journal of Marketing and Logistics, 26(1), 78-93.
Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the
technology acceptance model. International Journal of Electronic Commerce, 7(3), 69-103.
Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: an
extension of the theory of planned behavior. MIS quarterly, 115-143.
Shih, H. P. (2004). An empirical study on predicting user acceptance of e-shopping on the Web. Information & Management, 41(3), 351-368.
Shim, S. I., & Lee, Y. (2011). Consumer's perceived risk reduction by 3D virtual model. International
Journal of Retail & Distribution Management, 39(12), 945-959.
Wen, C., Prybutok, V. R., & Xu, C. (2011). An integrated model for customer online repurchase
intention. Journal of Computer Information Systems, 52, 14-23.
Winch, G., & Joyce, P. (2006). Exploring the dynamics of building, and losing, consumer trust in B2C
eBusiness. International Journal of Retail & Distribution Management, 34(7), 541-555.
Wu, S. I. (2003). The relationship between consumer characteristics and attitude toward online shopping. Marketing Intelligence & Planning, 21(1), 37-44.
Yoh, E., Damhorst, M. L., Sapp, S., & Laczniak, R. (2003). Consumer adop
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior, 9th edition. New York:
Dryden.
Chen, Y. T., & Chou, T. Y. (2012). Exploring the continuance intentions of consumers for B2C online
shopping: Perspectives of fairness and trust. Online Information Review, 36(1), 104-125.
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Commerce Research and Applications, 2(3), 203-215.
Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information
systems: Theory and results (Doctoral dissertation, Massachusetts Institute of Technology).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information
technology. MIS quarterly, 319-340.
Delafrooz, N., Paim, L. H., & Khatibi, A. (2011). A Research Modeling to Understand Online Shopping
Intention. Australian Journal of Basic & Applied Sciences, 5(5), 70-77.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and
research, Addison-Wesley.
Gefen, D., Karahanna, E., & Straub, D. W. (2003a). Trust and TAM in online shopping: an integrated
model. MIS quarterly, 27(1), 51-90.
Gefen, D., Karahanna, E., & Straub, D. W. (2003b). Inexperience and experience with online stores: the
importance of TAM and trust. Engineering Management, IEEE Transactions on, 50(3), 307-321.
George, J. F. (2004). The theory of planned behavior and Internet purchasing. Internet Research, 14(3),
198-212.
Hahn, H., K., & Kim, J. (2009). The effect of offline brand trust and perceived internet confidence on
online shopping intention in the integrated multi-channel context. International Journal of Retail &
Distribution Management, 37(2), 126-141.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
Hansen, T., Møller Jensen, J., & Stubbe Solgaard, H. (2004). Predicting online grocery buying intention:
a comparison of the theory of reasoned action and the theory of planned behavior. International Journal of Information Management, 24(6), 539-550.
Hoang, T. & Chu, N.M.N. (2008), Data Analysis with SPSS, Book 2, Hong Duc Publishing House.
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000). Consumer Trust in An Internet Store. Information
Technology & Management, 1(1-2), 45-71.
Lee, M. K., & Turban, E. (2001). A trust model for consumer internet shopping. International Journal
of Electronic Commerce, 6(1), 75-91.
Lin, H. F. (2007). Predicting consumer intentions to shop online: An empirical test of competing theories. Electronic Commerce Research and Applications, 6(4), 433-442.
Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41(7), 81-87.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational
trust. Academy of Management Review, 20(3), 709-734.
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for ecommerce: an integrative typology. Information systems research, 13(3), 334-359.
Ministry of Industry and Trade (2014). Vietnamese e-Commerce Report 2014, Ha Noi.
Ozen, H., & Engizek, N. (2014). Shopping online without thinking: being emotional or rational?. Asia Pacific
Journal of Marketing and Logistics, 26(1), 78-93.
Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the
technology acceptance model. International Journal of Electronic Commerce, 7(3), 69-103.
Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: an
extension of the theory of planned behavior. MIS quarterly, 115-143.
Shih, H. P. (2004). An empirical study on predicting user acceptance of e-shopping on the Web. Information & Management, 41(3), 351-368.
Shim, S. I., & Lee, Y. (2011). Consumer's perceived risk reduction by 3D virtual model. International
Journal of Retail & Distribution Management, 39(12), 945-959.
Wen, C., Prybutok, V. R., & Xu, C. (2011). An integrated model for customer online repurchase
intention. Journal of Computer Information Systems, 52, 14-23.
Winch, G., & Joyce, P. (2006). Exploring the dynamics of building, and losing, consumer trust in B2C
eBusiness. International Journal of Retail & Distribution Management, 34(7), 541-555.
Wu, S. I. (2003). The relationship between consumer characteristics and attitude toward online shopping. Marketing Intelligence & Planning, 21(1), 37-44.
Yoh, E., Damhorst, M. L., Sapp, S., & Laczniak, R. (2003). Consumer adop