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Growing Science » Management Science Letters » The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB

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Management Science Letters
ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 10 Issue 9 pp. 2029-2036, 2020

The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB Pages 2029-2036 Right click to download the paper Download PDF

Authors: Ngoc Thang Ha

📋 Author Affiliations:
N.T. Ha ORCID 1
1 National Economics University, Viet Nam
doi 10.5267/j.msl.2020.2.009
51 Source: Scopus
Crossref Source: CrossRef

🔑 Keywords: Online shopping intention, Perceived risk, TAM, TPB

Abstract: The aim of this paper is to discuss and to examine the impact of the factors on Vietnamese consumers’ online shopping intention based on Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB). The questionnaire was sent directly to the respondents and through the Internet. After 5 months collecting, there were 423 valid replies being analyzed. The data were analyzed in accordance with the process from Cronbach's Alpha to EFA and multiple regression technique. The results showed that perceived usefulness, perceived ease of use, attitude and subjective norm had positive effects on consumers’ online shopping intention. While the factor of perceived risk had a negative effect on consumers’ online shopping intention.

How to cite this paper
APA: Ha, N. (2020). The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB. Management Science Letters, 10(9), 2029-2036.
Chicago/Turabian: Ha, N. 2020. "The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB." Management Science Letters 10, no. 9 (2020): 2029-2036.
AMA: Ha, N. The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB. Management Science Letters. 2020;10(9):2029-2036.

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📚 Journal: Management Science Letters | 📅 Year: 2020 | 📖 Volume: 10 | 📄 Issue: 9 | 👁️ Views: 10115 | 📊 Crossref:

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