How to cite this paper
Ha, N. (2020). The impact of perceived risk on consumers’ online shopping intention: An integration of TAM and TPB.Management Science Letters , 10(9), 2029-2036.
Refrences
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Bhatnagar, A., Misra, S., & Rao, H. R. (2000). On risk, convenience, and Internet shopping behavior. Communications of the ACM, 43(11), 98-105.
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior, 9th edition. New York: Dryden.
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Com-merce Research and Applications, 2(3), 203-215.
Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information systems: Theory and results (Doctoral dissertation, Massachusetts Institute of Technology).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Delafrooz, N., Paim, L. H., & Khatibi, A. (2011). A Research Modeling to Understand Online Shopping Inten-tion. Australian Journal of Basic & Applied Sciences, 5(5), 70-77.
Dowling, G. R., & Staelin, R. (1994). A model of perceived risk and intended risk-handling activity. Journal of Consumer Research, 21, 119-134.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research, Addi-son-Wesley.
Forsythe, S., Liu, C., Shannon, D., & Gardner, L. C. (2006). Development of a scale to measure the perceived benefits and risks of online shopping. Journal of Interactive Marketing, 20(2), 55-75.
Gefen, D., Karahanna, E., & Straub, D. W. (2003a). Trust and TAM in online shopping: an integrated model. MIS quarter-ly, 27(1), 51-90.
Gefen, D., Karahanna, E., & Straub, D. W. (2003b). Inexperience and experience with online stores: the importance of TAM and trust. Engineering Management, IEEE Transactions on, 50(3), 307-321.
George, J. F. (2004). The theory of planned behavior and Internet purchasing. Internet Research, 14(3), 198-212.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
Hansen, T., Møller Jensen, J., & Stubbe Solgaard, H. (2004). Predicting online grocery buying intention: a comparison of the theory of reasoned action and the theory of planned behavior. International Journal of Information Management, 24(6), 539-550.
Hoang, T. & Chu, N.M.N. (2008), Data Analysis with SPSS, Book 2, Hong Duc Publishing House.
Hsin Chang, H., & Wen Chen, S. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818-841.
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000). Consumer Trust in An Internet Store. Information Technology & Management, 1(1-2), 45-71.
Lin, H. F. (2007). Predicting consumer intentions to shop online: An empirical test of competing theories. Electronic Commerce Research and Applications, 6(4), 433-442.
Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41(7), 81-87.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Manage-ment Review, 20(3), 709-734.
Ministry of Industry and Trade (2014). Vietnamese e-Commerce Report 2014, Ha Noi.
Ozen, H., & Engizek, N. (2014). Shopping online without thinking: being emotional or rational?. Asia Pacific Journal of Marketing and Logistics, 26(1), 78-93.
Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the technology ac-ceptance model. International Journal of Electronic Commerce, 7(3), 69-103.
Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: an extension of the theory of planned behavior. MIS quarterly, 115-143.
Shih, H. P. (2004). An empirical study on predicting user acceptance of e-shopping on the Web. Information & Manage-ment, 41(3), 351-368.
Shim, S. I., & Lee, Y. (2011). Consumer's perceived risk reduction by 3D virtual model. International Journal of Retail & Distribution Management, 39(12), 945-959.
Wen, C., Prybutok, V. R., & Xu, C. (2011). An integrated model for customer online repurchase intention. Journal of Computer Information Systems, 52, 14-23.
Wu, S. I. (2003). The relationship between consumer characteristics and attitude toward online shopping. Marketing Intel-ligence & Planning, 21(1), 37-44.
Yoh, E., Damhorst, M. L., Sapp, S., & Laczniak, R. (2003). Consumer adoption of the internet: the case of apparel shop-ping. Psychology & Marketing, 20(12), 1095-1118.
Bhatnagar, A., Misra, S., & Rao, H. R. (2000). On risk, convenience, and Internet shopping behavior. Communications of the ACM, 43(11), 98-105.
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior, 9th edition. New York: Dryden.
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Com-merce Research and Applications, 2(3), 203-215.
Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information systems: Theory and results (Doctoral dissertation, Massachusetts Institute of Technology).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Delafrooz, N., Paim, L. H., & Khatibi, A. (2011). A Research Modeling to Understand Online Shopping Inten-tion. Australian Journal of Basic & Applied Sciences, 5(5), 70-77.
Dowling, G. R., & Staelin, R. (1994). A model of perceived risk and intended risk-handling activity. Journal of Consumer Research, 21, 119-134.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research, Addi-son-Wesley.
Forsythe, S., Liu, C., Shannon, D., & Gardner, L. C. (2006). Development of a scale to measure the perceived benefits and risks of online shopping. Journal of Interactive Marketing, 20(2), 55-75.
Gefen, D., Karahanna, E., & Straub, D. W. (2003a). Trust and TAM in online shopping: an integrated model. MIS quarter-ly, 27(1), 51-90.
Gefen, D., Karahanna, E., & Straub, D. W. (2003b). Inexperience and experience with online stores: the importance of TAM and trust. Engineering Management, IEEE Transactions on, 50(3), 307-321.
George, J. F. (2004). The theory of planned behavior and Internet purchasing. Internet Research, 14(3), 198-212.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
Hansen, T., Møller Jensen, J., & Stubbe Solgaard, H. (2004). Predicting online grocery buying intention: a comparison of the theory of reasoned action and the theory of planned behavior. International Journal of Information Management, 24(6), 539-550.
Hoang, T. & Chu, N.M.N. (2008), Data Analysis with SPSS, Book 2, Hong Duc Publishing House.
Hsin Chang, H., & Wen Chen, S. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818-841.
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000). Consumer Trust in An Internet Store. Information Technology & Management, 1(1-2), 45-71.
Lin, H. F. (2007). Predicting consumer intentions to shop online: An empirical test of competing theories. Electronic Commerce Research and Applications, 6(4), 433-442.
Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41(7), 81-87.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Manage-ment Review, 20(3), 709-734.
Ministry of Industry and Trade (2014). Vietnamese e-Commerce Report 2014, Ha Noi.
Ozen, H., & Engizek, N. (2014). Shopping online without thinking: being emotional or rational?. Asia Pacific Journal of Marketing and Logistics, 26(1), 78-93.
Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the technology ac-ceptance model. International Journal of Electronic Commerce, 7(3), 69-103.
Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: an extension of the theory of planned behavior. MIS quarterly, 115-143.
Shih, H. P. (2004). An empirical study on predicting user acceptance of e-shopping on the Web. Information & Manage-ment, 41(3), 351-368.
Shim, S. I., & Lee, Y. (2011). Consumer's perceived risk reduction by 3D virtual model. International Journal of Retail & Distribution Management, 39(12), 945-959.
Wen, C., Prybutok, V. R., & Xu, C. (2011). An integrated model for customer online repurchase intention. Journal of Computer Information Systems, 52, 14-23.
Wu, S. I. (2003). The relationship between consumer characteristics and attitude toward online shopping. Marketing Intel-ligence & Planning, 21(1), 37-44.
Yoh, E., Damhorst, M. L., Sapp, S., & Laczniak, R. (2003). Consumer adoption of the internet: the case of apparel shop-ping. Psychology & Marketing, 20(12), 1095-1118.