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Growing Science » Authors » Muath Maqbool Albhirat

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The impact of attitude, subjective norms, perceived behavioral control, and perceived risks on intention in online shopping in Jordan Pages 2677-2684 Right click to download the paper Download PDF

Authors: Muath Ayman Tarawneh, Malek Alsoud, Muath Maqbool Albhirat

doi 10.5267/j.ijdns.2024.4.011

🔑 Keywords: Attitude, Subjective Norm, Perceived Behavioral Control, Perceived Risks, Online Purchase Intention, Theory of Planned Behavior

Abstract:
Previously, studies reported inconclusive findings while analyzing the influence of factors affecting online purchase intention. Also, most studies were conducted in the context of developed countries, limiting us to a specific context. Hence, for comprehensive understanding, this study aims at examining the factors affecting the online purchase intention in the e-commerce industry of Jordan. The survey was conducted to collect data from university students in Jordan. Structural equation modeling was employed to analyze the data. Findings show that attitude, subjective norms, perceived behavioral control are positively associated with online purchase intention. However, perceived risks are negatively associated with online purchase intention. Although all factors are significantly related to online purchase intention, the attitude has a greater influence. This study adds value to the theory of planned behavior and consumer behavior by examining attitude, subjective norm, perceived behavioral control, and perceived risks as important predictors of online purchase intention. Besides, this study suggests that online retailers must keep their commitments, promises, and customers’ interests in mind while developing e-commerce strategies.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 4 | Views: 4206

 

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