How to cite this paper
Panyahuti, P., Alam, H., Nurhayati, I., Helnanelis, H., Tjiwidjaja, H., Hilmiyati, F., Gunawan, A & Prabowo, G. (2024). The role of information system quality and perceived usefulness on user satisfaction and sustainable e-learning.International Journal of Data and Network Science, 8(3), 1531-1540.
Refrences
Alsohime, F., Temsah, M. H., Al-Eyadhy, A., Bashiri, F. A., Househ, M., Jamal, A., ... & Amer, Y. S. (2019). Satisfaction and perceived usefulness with newly-implemented Electronic Health Records System among pediatricians at a univer-sity hospital. Computer methods and programs in biomedicine, 169, 51-57.
Asbari, M., Purba, J. T., Hariandja, E. S., & Sudibjo, N. (2023). The Mediating Role of Dynamic Leadership towards the Relationship between Knowledge-Sharing Behaviour and Innovation Performance in Higher Education. International Journal of Learning, Teaching and Educational Research, 22(11), 466-485
Baker-Eveleth, L., & Stone, R. W. (2020). User's perceptions of perceived usefulness, satisfaction, and intentions of mo-bile application. International Journal of Mobile Communications, 18(1), 1-18.
Bernarto, I., Purwanto, A., Tulung, J. E., & Pramono, R. (2024). The Influence of Perceived Value, And Trust on Wom and Its Impact on Repurchase Intention. Revista De Gestão Social E Ambiental, 18(4), e04983. https://doi.org/10.24857/rgsa.v18n4-081
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems. Computers in human behavior, 20(4), 505-515.
Chang, C. S., Chen, S. Y., & Lan, Y. T. (2012). Motivating medical information system performance by system quality, service quality, and job satisfaction for evidence-based practice. BMC Medical informatics and decision making, 12, 1-12.
Cheok, M. L., & Wong, S. L. (2015). Predictors of e-learning satisfaction in teaching and learning for school teachers: A literature review. International Journal of Instruction, 8(1), 75-90.
Daud, A., Farida, N., Andriansah, A., & Razak, M. (2018). Impact of customer trust toward loyalty: The mediating role of perceived usefulness and satisfaction. Journal of Business and Retail Management Research (JBRMR), 13(2), 235-242.
Dreheeb, A. E., Basir, N., & Fabil, N. (2016). Impact of system quality on users' satisfaction in continuation of the use of e-learning system. International Journal of e-Education, e-Business, e-Management and e-Learning, 6(1), 13.
Duy Phuong, N. N., & Dai Trang, T. T. (2018). Repurchase intention: The effect of service quality, system quality, infor-mation quality, and customer satisfaction as mediating role: a PLS approach of m-commerce ride hailing service in Vietnam. Marketing and Branding Research, 5, 78-91.
Eom, S., & Laouar, M. R. (2017). Effects of interaction on e-learning satisfaction and outcome: a review of empirical re-search and future research direction. International Journal of Information Systems and Social Change (IJISSC), 8(3), 58-71.
Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. The Journal of Strategic Information Systems, 19(3), 207-228.
Gürkut, C., & Nat, M. (2017). Important factors affecting student information system quality and satisfaction. EURASIA Journal of Mathematics, Science and Technology Education, 14(3), 923-932.
Hadji, B., & Degoulet, P. (2016). Information system end-user satisfaction and continuance intention: A unified modeling approach. Journal of biomedical informatics, 61, 185-193.
Han, J. Y. (2013). The effects of intrinsic motivation, and e-learning strategies on learning satisfaction of nursing students in blended e-learning environment. The Journal of Korean Academic Society of Nursing Education, 19(1), 16-23.
Ho, C. L., & Dzeng, R. J. (2010). Construction safety training via e-Learning: Learning effectiveness and user satisfaction. Computers & Education, 55(2), 858-867.
Joshi, K., & Rai, A. (2000). Impact of the quality of information products on information system users’ job satisfaction: an empirical investigation. Information Systems Journal, 10(4), 323-345.
Kamaruddin, E., Salman, I., Annahidl, N.A., Munawiroh, Siswanto,H.W., Siregar, I., Suprapto, Habibullah, A., Purwoko, D., Haudi,Purwanto, A. (2024).Investigating the role of digital transformation and digital innovation on school perfor-mance. International Journal of Data and Network Science, 8(3), 11-21
Kassim, E. S., Jailani, S. F. A. K., Hairuddin, H., & Zamzuri, N. H. (2012). Information system acceptance and user satis-faction: The mediating role of trust. Procedia-Social and Behavioral Sciences, 57, 412-418.
Kurniasari, F., & Abd Hamid, N. (2020). The effect of perceived usefulness, perceived ease of use, trust, attitude and sat-isfaction into continuance of intention in using Alipay. Management & Accounting Review (MAR), 19(2), 132-150.
Liaw, S. S. (2008). Investigating students’ perceived satisfaction, behavioral intention, and effectiveness of e-learning: A case study of the Blackboard system. Computers & education, 51(2), 864-873.
Liaw, S. S., & Huang, H. M. (2013). Perceived satisfaction, perceived usefulness and interactive learning environments as predictors to self-regulation in e-learning environments. Computers & Education, 60(1), 14-24.
Lu, H. P., & Chiou, M. J. (2010). The impact of individual differences on e‐learning system satisfaction: A contingency approach. British Journal of Educational Technology, 41(2), 307-323.
Nortvig, A. M., Petersen, A. K., & Balle, S. H. (2018). A literature review of the factors influencing e learning and blend-ed learning in relation to learning outcome, student satisfaction and engagement. Electronic Journal of E-learning, 16(1), pp46-55.
Ohk, K., Park, S. B., & Hong, J. W. (2015). The influence of perceived usefulness, perceived ease of use, interactivity, and ease of navigation on satisfaction in mobile application. Advanced Science and Technology Letters, 84(2015), 88-92.
Oscarius, Y., A. P., Sulistiyani, S., Pudjowati, J., Kartikawati, T. S., Kurniasih, N., & Purwanto, A. (2021). The role of so-cial media marketing, entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumer. International Journal of Data and Network Science, 5(3), 231-238.
Paechter, M., Maier, B., & Macher, D. (2010). Students’ expectations of, and experiences in e-learning: Their relation to learning achievements and course satisfaction. Computers & education, 54(1), 222-229.
Park, S. H., Lee, T., & Kim, S. C. (2018). Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction. Journal of the Society of Korea Industrial and Systems Engi-neering, 41(3), 50-60.
Pham, L., Limbu, Y. B., Bui, T. K., Nguyen, H. T., & Pham, H. T. (2019). Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. International Journal of Educational Technology in Higher Education, 16(1), 1-26.
Purwanto, A., Purba, J., Bernarto, I., & Sijabat, R. (2023). Investigating the role digital transformation and human resource management on the performance of the universities. International Journal of Data and Network Science, 7(4), 2013-2028.
Puška, A., Puška, E., Dragić, L., Maksimović, A., & Osmanović, N. (2021). Students’ satisfaction with E-learning plat-forms in Bosnia and Herzegovina. Technology, Knowledge and Learning, 26(1), 173-191.
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Im-plications for institutional e-learning policy. Education and Information Technologies, 26(3), 2623-2656.
Salam, M., & Farooq, M. S. (2020). Does sociability quality of web-based collaborative learning information system in-fluence students’ satisfaction and system usage?. International Journal of Educational Technology in Higher Educa-tion, 17(1), 1-39.
Siritongthaworn, S., & Krairit, D. (2006). Satisfaction in e‐learning: the context of supplementary instruction. Campus-Wide Information Systems, 23(2), 76-91.
Siswanto, E., Samsudi, S., Supraptono, E., Sutopo, Y., & Purwanto, A. (2023, October). The role of transformational lead-ership, work environment, motivation on job satisfaction and teachers’ performance of vocational schools. In AIP Con-ference Proceedings (Vol. 2765, No. 1). AIP Publishing.
Song, J., Migliaccio, G. C., Wang, G., & Lu, H. (2017). Exploring the influence of system quality, information quality, and external service on BIM user satisfaction. Journal of Management in Engineering, 33(6), 04017036.
Tajuddin, R. A., Baharudin, M., & Hoon, T. S. (2013). System quality and its influence on students’ learning satisfaction in UiTM Shah Alam. Procedia-Social and Behavioral Sciences, 90, 677-685.
Tandon, U., Kiran, R., & Sah, A. N. (2016). Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India. Information development, 32(5), 1657-1673.
Wilson, N., Keni, K., & Tan, P. H. P. (2021). The role of perceived usefulness and perceived ease-of-use toward satisfac-tion and trust which influence computer consumers' loyalty in China. Gadjah Mada International Journal of Business, 23(3), 262-294.
Wu, J. H., Tennyson, R. D., & Hsia, T. L. (2010). A study of student satisfaction in a blended e-learning system environ-ment. Computers & education, 55(1), 155-164.
Yilmaz, R. (2017). Exploring the role of e-learning readiness on student satisfaction and motivation in flipped classroom. Computers in Human Behavior, 70, 251-260.
Zviran, M., Pliskin, N., & Levin, R. (2005). Measuring user satisfaction and perceived usefulness in the ERP context. Journal of computer information systems, 45(3), 43-52.
Asbari, M., Purba, J. T., Hariandja, E. S., & Sudibjo, N. (2023). The Mediating Role of Dynamic Leadership towards the Relationship between Knowledge-Sharing Behaviour and Innovation Performance in Higher Education. International Journal of Learning, Teaching and Educational Research, 22(11), 466-485
Baker-Eveleth, L., & Stone, R. W. (2020). User's perceptions of perceived usefulness, satisfaction, and intentions of mo-bile application. International Journal of Mobile Communications, 18(1), 1-18.
Bernarto, I., Purwanto, A., Tulung, J. E., & Pramono, R. (2024). The Influence of Perceived Value, And Trust on Wom and Its Impact on Repurchase Intention. Revista De Gestão Social E Ambiental, 18(4), e04983. https://doi.org/10.24857/rgsa.v18n4-081
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems. Computers in human behavior, 20(4), 505-515.
Chang, C. S., Chen, S. Y., & Lan, Y. T. (2012). Motivating medical information system performance by system quality, service quality, and job satisfaction for evidence-based practice. BMC Medical informatics and decision making, 12, 1-12.
Cheok, M. L., & Wong, S. L. (2015). Predictors of e-learning satisfaction in teaching and learning for school teachers: A literature review. International Journal of Instruction, 8(1), 75-90.
Daud, A., Farida, N., Andriansah, A., & Razak, M. (2018). Impact of customer trust toward loyalty: The mediating role of perceived usefulness and satisfaction. Journal of Business and Retail Management Research (JBRMR), 13(2), 235-242.
Dreheeb, A. E., Basir, N., & Fabil, N. (2016). Impact of system quality on users' satisfaction in continuation of the use of e-learning system. International Journal of e-Education, e-Business, e-Management and e-Learning, 6(1), 13.
Duy Phuong, N. N., & Dai Trang, T. T. (2018). Repurchase intention: The effect of service quality, system quality, infor-mation quality, and customer satisfaction as mediating role: a PLS approach of m-commerce ride hailing service in Vietnam. Marketing and Branding Research, 5, 78-91.
Eom, S., & Laouar, M. R. (2017). Effects of interaction on e-learning satisfaction and outcome: a review of empirical re-search and future research direction. International Journal of Information Systems and Social Change (IJISSC), 8(3), 58-71.
Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. The Journal of Strategic Information Systems, 19(3), 207-228.
Gürkut, C., & Nat, M. (2017). Important factors affecting student information system quality and satisfaction. EURASIA Journal of Mathematics, Science and Technology Education, 14(3), 923-932.
Hadji, B., & Degoulet, P. (2016). Information system end-user satisfaction and continuance intention: A unified modeling approach. Journal of biomedical informatics, 61, 185-193.
Han, J. Y. (2013). The effects of intrinsic motivation, and e-learning strategies on learning satisfaction of nursing students in blended e-learning environment. The Journal of Korean Academic Society of Nursing Education, 19(1), 16-23.
Ho, C. L., & Dzeng, R. J. (2010). Construction safety training via e-Learning: Learning effectiveness and user satisfaction. Computers & Education, 55(2), 858-867.
Joshi, K., & Rai, A. (2000). Impact of the quality of information products on information system users’ job satisfaction: an empirical investigation. Information Systems Journal, 10(4), 323-345.
Kamaruddin, E., Salman, I., Annahidl, N.A., Munawiroh, Siswanto,H.W., Siregar, I., Suprapto, Habibullah, A., Purwoko, D., Haudi,Purwanto, A. (2024).Investigating the role of digital transformation and digital innovation on school perfor-mance. International Journal of Data and Network Science, 8(3), 11-21
Kassim, E. S., Jailani, S. F. A. K., Hairuddin, H., & Zamzuri, N. H. (2012). Information system acceptance and user satis-faction: The mediating role of trust. Procedia-Social and Behavioral Sciences, 57, 412-418.
Kurniasari, F., & Abd Hamid, N. (2020). The effect of perceived usefulness, perceived ease of use, trust, attitude and sat-isfaction into continuance of intention in using Alipay. Management & Accounting Review (MAR), 19(2), 132-150.
Liaw, S. S. (2008). Investigating students’ perceived satisfaction, behavioral intention, and effectiveness of e-learning: A case study of the Blackboard system. Computers & education, 51(2), 864-873.
Liaw, S. S., & Huang, H. M. (2013). Perceived satisfaction, perceived usefulness and interactive learning environments as predictors to self-regulation in e-learning environments. Computers & Education, 60(1), 14-24.
Lu, H. P., & Chiou, M. J. (2010). The impact of individual differences on e‐learning system satisfaction: A contingency approach. British Journal of Educational Technology, 41(2), 307-323.
Nortvig, A. M., Petersen, A. K., & Balle, S. H. (2018). A literature review of the factors influencing e learning and blend-ed learning in relation to learning outcome, student satisfaction and engagement. Electronic Journal of E-learning, 16(1), pp46-55.
Ohk, K., Park, S. B., & Hong, J. W. (2015). The influence of perceived usefulness, perceived ease of use, interactivity, and ease of navigation on satisfaction in mobile application. Advanced Science and Technology Letters, 84(2015), 88-92.
Oscarius, Y., A. P., Sulistiyani, S., Pudjowati, J., Kartikawati, T. S., Kurniasih, N., & Purwanto, A. (2021). The role of so-cial media marketing, entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumer. International Journal of Data and Network Science, 5(3), 231-238.
Paechter, M., Maier, B., & Macher, D. (2010). Students’ expectations of, and experiences in e-learning: Their relation to learning achievements and course satisfaction. Computers & education, 54(1), 222-229.
Park, S. H., Lee, T., & Kim, S. C. (2018). Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction. Journal of the Society of Korea Industrial and Systems Engi-neering, 41(3), 50-60.
Pham, L., Limbu, Y. B., Bui, T. K., Nguyen, H. T., & Pham, H. T. (2019). Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. International Journal of Educational Technology in Higher Education, 16(1), 1-26.
Purwanto, A., Purba, J., Bernarto, I., & Sijabat, R. (2023). Investigating the role digital transformation and human resource management on the performance of the universities. International Journal of Data and Network Science, 7(4), 2013-2028.
Puška, A., Puška, E., Dragić, L., Maksimović, A., & Osmanović, N. (2021). Students’ satisfaction with E-learning plat-forms in Bosnia and Herzegovina. Technology, Knowledge and Learning, 26(1), 173-191.
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Im-plications for institutional e-learning policy. Education and Information Technologies, 26(3), 2623-2656.
Salam, M., & Farooq, M. S. (2020). Does sociability quality of web-based collaborative learning information system in-fluence students’ satisfaction and system usage?. International Journal of Educational Technology in Higher Educa-tion, 17(1), 1-39.
Siritongthaworn, S., & Krairit, D. (2006). Satisfaction in e‐learning: the context of supplementary instruction. Campus-Wide Information Systems, 23(2), 76-91.
Siswanto, E., Samsudi, S., Supraptono, E., Sutopo, Y., & Purwanto, A. (2023, October). The role of transformational lead-ership, work environment, motivation on job satisfaction and teachers’ performance of vocational schools. In AIP Con-ference Proceedings (Vol. 2765, No. 1). AIP Publishing.
Song, J., Migliaccio, G. C., Wang, G., & Lu, H. (2017). Exploring the influence of system quality, information quality, and external service on BIM user satisfaction. Journal of Management in Engineering, 33(6), 04017036.
Tajuddin, R. A., Baharudin, M., & Hoon, T. S. (2013). System quality and its influence on students’ learning satisfaction in UiTM Shah Alam. Procedia-Social and Behavioral Sciences, 90, 677-685.
Tandon, U., Kiran, R., & Sah, A. N. (2016). Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India. Information development, 32(5), 1657-1673.
Wilson, N., Keni, K., & Tan, P. H. P. (2021). The role of perceived usefulness and perceived ease-of-use toward satisfac-tion and trust which influence computer consumers' loyalty in China. Gadjah Mada International Journal of Business, 23(3), 262-294.
Wu, J. H., Tennyson, R. D., & Hsia, T. L. (2010). A study of student satisfaction in a blended e-learning system environ-ment. Computers & education, 55(1), 155-164.
Yilmaz, R. (2017). Exploring the role of e-learning readiness on student satisfaction and motivation in flipped classroom. Computers in Human Behavior, 70, 251-260.
Zviran, M., Pliskin, N., & Levin, R. (2005). Measuring user satisfaction and perceived usefulness in the ERP context. Journal of computer information systems, 45(3), 43-52.