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Growing Science » Tags cloud » Technology Acceptance Model (TAM)

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1.

Empirical validation of the DEGREE model for mobile educational games in secondary education with the technology acceptance model Pages 867-880 PDF Download PDF

Authors: Mei Parwanto Kurniawan, M. Suyanto, Ema Utami, Kusrini Kusrini

doi 10.5267/j.dsl.2026.4.007

🔑 Keywords: DEGREE framework, Digital Educational Games, Mobile Learning, Structural Equation Modelling (SEM), Technology Acceptance Model (TAM), Usability, User Acceptance

Abstract:
This research explores the usability and user acceptance of a systematic assessment model for mobile digital educational games. While much of the current research focuses on how students adopt learning technologies, it rarely considers how they perceive the actual tools used to evaluate them. To fill this gap, our study combines the Technology Acceptance Model (TAM) with the DEGREE model to better understand user attitudes toward these assessment frameworks. A quantitative methodology was implemented, employing a structured instrument based on DEGREE dimensions and TAM constructs. After refining the instrument through expert feedback and preliminary pilot studies, we distributed the questionnaire to a large cohort of 4,800 high school students across 207 schools in Indonesia. This extensive participant pool was specifically tasked with assessing two learning platforms: Duolingo and Minecraft Education Edition. To analyze the empirical data, we utilized the AMOS software to execute covariance-based Structural Equation Modelling (CB-SEM). While the primary model incorporating a hedonic 'Fun' variable failed to meet fit requirements, a subsequent refined model excluding this factor displayed superior goodness-of-fit. Our results indicate that Attitude Toward Using is predominantly shaped by Perceived Usefulness, while Perceived Ease of Use exerts only a negligible influence. Furthermore, functional usability elements, specifically accessibility and operability, proved more significant than hedonic components in the evaluation process. This work expands the utility of TAM for assessing meta-level analytical instruments and emphasizes the necessity of usability-centric strategies in evaluating mobile game-based learning environments.
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Journal: DSL | Year: 2026 | Volume: 15 | Issue: 3 | Views: 535

 
2.

Determinants of behavioral intention to use big data analytics (BDA) on the information and communication technologies (ICT) SMEs in Jordan Pages 605-616 PDF Download PDF

Authors: Majed Kamel Ali Al-Azzam, Mohammad Amhamoud Mked Al-Alwan, Menahi Mosallam Alqahtani, Sulieman Ibraheem Shelash Al-Hawary, Atallah Fahed Alserhan

doi 10.5267/j.dsl.2023.4.004

🔑 Keywords: Big Data Analytics (BDA), Technology Acceptance Model (TAM), Information and Communication Technologies (ICTs) SMEs, Jordan

Abstract:
Big Data Analytics (BDA) provides an important resource for businesses seeking to enhance their performance and gain a competitive advantage, although not all organizations are adopting BDA techniques, and small and medium-sized enterprises (SMEs) in Jordan have been slow in this regard, despite being key players in any healthy economy, and the fact that BDA adoption can be facilitated by using the Technology Acceptance Model (TAM). The purpose of this study is to investigate the drivers of behavioral intention among managerial-level employees in Jordanian ICT SMEs to adopt BDA through a quantitative correlational research approach. The TAM questionnaire was used to gather data from 271 online survey participants in Jordan using Google Forms. The target group included management level staff working in small and medium-sized ICT firms (SMEs). Confirmatory factor analysis (CFA) was used to evaluate the research instrument's reliability and validity, and structural equation modeling (SEM) was utilized to test the study's hypotheses. The findings revealed that perceived usefulness, perceived ease of use, and perceived “privacy and security” significantly influenced managerial-level employees' behavioral intention to use BDA in their organizations. The research findings also supported the application of TAM, and the results of the investigation indicated that managerial-level employees would be willing to use BDA techniques providing they were perceived to be useful, user-effortless, and posed little concern about privacy and security. Overall, the current study's results demonstrate that the suggested model had good predictive power, 51% of the variance in behavioral intention, and was therefore capable of predicting managers' intentions to use BDA.
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Journal: DSL | Year: 2023 | Volume: 12 | Issue: 3 | Views: 2386

 
3.

Does technological evolution truly enhance performance in the education sector? The moderating role of top management support Pages 1097-1112 PDF Download PDF

Authors: Rasha Ahmad Yarvas, Javier Tamayo-Torres, Areej Hijazin

doi 10.5267/j.jpm.2026.8.003

🔑 Keywords: Strategic Planning, Perceived ease of use, Strategy Management, Digital Transformation, Performance, Top Management Support, Digital Transformation in Higher Education, Resource-Based View (RBV), Technology Acceptance Model (TAM), Dynamic Capabilities

Abstract:
This study aims to understand the link between strategic planning, perceived ease of use and strategy management and the organizational performance in Jordanian public higher education institutions, and to examine the moderating role between PEU and top management support in regards to digital transformation. A quantitative research design was used, and the structured questionnaire was given to a sample of 384 employees in public universities of Jordan. Descriptive data analysis was performed by SPSS 26 and partial least squares structural equation modeling was performed by SmartPLS 4. It employed a two-stage analysis: (1) assessment of the measurement model for reliability and validity and (2) evaluation of the structural model for testing the proposed hypotheses and moderating effects. The results show that perceived ease of use and strategy management significantly positively influenced the performance and that perceived ease of use is the strongest predictor. Strategic planning, on the other hand, does not directly affect performance to a significant extent. The moderating role of top management support is significant and negative to the relationship between strategic planning and performance, but not significant to the relationship between perceived ease of use and performance as well as to the relationship between strategy management and performance. The findings highlight the need to enhance the usability and accessibility of information on the websites, the clarity of information, and the user experience of university digital platforms. The study adds to the literature by bringing together the Resource-Based View, Dynamic Capabilities Theory, Public Value Theory and Upper Echelons Theory, and by presenting empirical evidence from a context in a developing country in which the use of digital usability and the management of a digital strategy are more powerful drivers of performance than traditional strategic planning.
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Journal: JPM | Year: 2026 | Volume: 11 | Issue: 4 | Views: 114

 
4.

Evaluation of acceptance of information systems in state university with theory of planned behavior and theory of acceptance model approaches Pages 3225-3234 PDF Download PDF

Authors: S. Martono, Hasan Mukhibad, Indah Anisykurlillah, Ahmad Nurkhin

doi 10.5267/j.msl.2020.6.016

🔑 Keywords: Technology Acceptance Model (TAM), Theory Planned Behavior (TPB), Intention, Actual use, State universities

Abstract:
Development of information systems in state universities, is needed in order to support more effective and efficient performance. This research was conducted to evaluate the factors that influence the intensity and behavior of users when using user systems. The sample are 240 users which were determined by using the convenience sampling method. The result confirms that the intensity of the use of the system by users is influenced by attitudes, subjective norms, and behavioral control. With the Theory of Acceptance Model (TAM) approach, the researchers also find that intensity is positively influenced by users' perceptions of system use and convenience. User intensity will increase their use of the system. In addition, the re-searchers found that the behavior in terms of using the system was also influenced by behavioral control and the user's perception of behavior in using the system. These results also show that the merging of the TAM and TPB models will have a greater impact on both the intensity and the actual behavior of users in the utilization of the system. The study has social implications for system developers, the user's psychological condition and system characteristics need to be considered in developing the system for future studies.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 14 | Views: 1978

 
5.

Factors affecting consumers’ behavioral intentions to use and adopt digital wallets Pages 1197-1212 PDF Download PDF

Authors: Mohammad Hamdi Al Khasawneh, Mohammad Al-Rousan, Shafig Al-Haddad, Abdel-Aziz Ahmad Sharabati, Reem Sewan

doi 10.5267/j.ijdns.2023.11.014

🔑 Keywords: Perceived usefulness, Perceived ease of use, Technology Acceptance Model (TAM), Digital wallets

Abstract:
The current research paper aims to pinpoint the determinants that impact consumers' perceived ease and perceived usefulness of digital wallet usage in Jordan. To accomplish this, the Technology Acceptance Model (TAM) has been used, which encompasses additional dimensions like the perceived risk of COVID-19, social influence, government support, promotional benefits, perceived value, and personal innovativeness. A quantitative research approach was employed in this paper; an online survey was applied to gather data from a total of 401 participants. The gathered data underwent analysis using a two-step PLS-SEM method. The study outcomes show that digital wallet users' perception of promotional benefits and perceived value significantly and positively affect the digital wallet's perceived usefulness. However, governmental support and social influence do not have a significant impact on digital wallets' perceived usefulness.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 2 | Views: 2585

 
6.

Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator Pages 569-584 PDF Download PDF

Authors: Thuy Thi Le Nguyen, Yen Thi Hai Mac, Minh Thi Hong Nguyen, Viet Thi Hong Bui

doi 10.5267/j.ijdns.2023.8.027

🔑 Keywords: E-tax, Perceived usefulness, Ease of use, Compatibility, Technology Acceptance Model (TAM)

Abstract:
This paper aims to examine the mediating effect of attitude toward the continued application of e-tax in the association between perceived usefulness, ease of use, compatibility, and intention to continue applying e-tax based on empirical evidence from Vietnamese tax officials. Thereby, the research model is proposed and the hypotheses are developed on the basis of the Technology Acceptance Model (TAM). This study applies a quantitative analysis with a research sample of 343 tax officials from tax authorities at all levels within Vietnam. This study applies stratified and convenient sampling techniques. Structural equation modeling with AMOS was used to test the hypothesized relationships. The results revealed that among perceived usefulness, ease of use, and compatibility only perceived usefulness has a direct impact and positive relationship to the intention to continue applying e-tax and the attitude toward the continued application of e-tax also has a direct impact and positive relationship to the intention to continue applying e-tax. Especially, the results prove the mediating effects of attitude toward the continued application of e-tax on the relationships towards the intention to continue applying e-tax. This study contributes to both the literature and practice. The limitations and future research implications are discussed.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 1 | Views: 1505

 
7.

Predicting customer’s intentions to use internet banking: the role of technology acceptance model (TAM) in e-banking Pages 513-524 PDF Download PDF

Authors: Samar Samar, Mazuri Abd. Ghani, Feras Alnaser

doi 10.5267/j.msl.2017.8.004

🔑 Keywords: Internet banking, Perceived usefulness, Perceived ease of use, Attitude, Intention, Technology acceptance model (TAM)

Abstract:
Information and communication technology (ICT) developments and trends in recent years have had great impacts on banking sector worldwide. Therefore, the disruptive innovative technology has accelerated changes in the way of banking business. The purpose of this paper is to explore the factors that influence on Pakistani customer’s intentions to adopt internet banking. The sample used in this empirical study includes 265 responses of internet banking users collected through structured questionnaire. For statistical analysis, structural equation model (SEM) approach was used. The present study suggests that internet banking use increases as long as customer perceives it as useful tool. Findings confirmed that perceived usefulness, perceived ease of use and attitude were the key constructs for promoting internet banking usage in Pakistan. Furthermore, the importance performance matrix analysis has shown that attitude was the most important factor. Thus, banks can focus on cultivation of positive attitudinal beliefs about internet banking among prospect cus-tomers.
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Journal: MSL | Year: 2017 | Volume: 7 | Issue: 11 | Views: 7646

 
8.

Examination of students’ acceptance and intention to use a New LMS during COVID-19 pandemic Pages 1485-1500 PDF Download PDF

Authors: Hazem Qattous, Firas Alghanim, Firas Omar, Mohammad Al-Oudat, Mohammad Shkoukani, Bilal Sowan

doi 10.5267/j.ijdns.2022.5.003

🔑 Keywords: Technology Acceptance Model (TAM), COVID-19, Pandemic, Microsoft Teams, e-Learning, Structural Equation Model (SEM)

Abstract:
The aim of this research is to study the acceptance of university students to use Microsoft Teams e-Learning system and their intention to use it as a Learning Management System (LMS) for education during the COVID-19 pandemic in Jordan. An ex-tended Technology Acceptance Model (TAM) with a blend of external factors that are used together for the first time was developed and used for the purpose of this study. TAM was used because of its wide use and success during the past few years for evaluating the influence of different factors affecting the acceptance and intention to use e-Learning platforms within educational institutes. However, all the studies were examining the variables and factors affecting the behavioral intention and acceptance to use LMSs when normal and conventional classroom study is available. In this research, seven external variables, in addition to the four TAM variables, were introduced in a model including one external variable, Internet Connectivity (IC), used for the first time in the field of education. A model is constructed by extending TAM with the introduced external variables, hypotheses are constructed and a questionnaire for 396 students at two universities in Jordan is conducted. Reliability, confirmatory factor, model fit, and hypothesized structural model analyses are presented. Results show that all the variables tested affect, either directly or indirectly, the acceptance and intention to use MS Teams during the pandemic. 21 hypotheses were tested between the constructs and found significant except the relations between (Social Norm - Perceived Usefulness) and (Technical Support - Perceived Usefulness).
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 4 | Views: 1595

 
9.

Factors influencing attitudes and intentions towards smart retail technology Pages 595-602 PDF Download PDF

Authors: Selvan Perumal, Yeoh Rong Qing, Mathivannan Jaganathan

doi 10.5267/j.ijdns.2021.11.005

🔑 Keywords: Smart Retail Technology (SRT), Technology Acceptance Model (TAM), Brick-and-mortar stores

Abstract:
Today, the ever-changing technology development is bringing an impact to the Malaysian retail industry. Smart Retail Technology is one of the outcomes of Industry Revolution 4.0 to deepen integration between digital and physical characteristics that can serve extraordinary shopping experiences in brick-and-mortar stores. Smart retail technology is attaining greater attention in the information system literature. In this study, the researchers aimed to investigate the relationships between perceived usefulness (PU), perceived ease of use (PEOU), perceived enjoyment (PE), perceived risk (PR), attitudes (ATD) and behavioral intentions towards smart retail technology (BI). The 170 respondents were collected through an online survey and processed in the PLS-SEM data analysis. The results indicated that perceived ease of use is the main variable influencing people's acceptance of SRT, followed by perceived enjoyment. However, perceived usefulness and perceived risk performed insignificant roles to link with attitudes and behavioral intentions towards SRT. This study provided some insightful implications for both academicians and practitioners to understand the current situation of smart retail technology in developing countries, especially Malaysia.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 2 | Views: 3115

 
10.

Students’ perception towards behavioral intention of audio and video teaching styles: An acceptance study Pages 603-618 PDF Download PDF

Authors: Rana Saeed Al-Maroof, Nafla Mahdi Nasser AlAhbabi, Iman Akour, Khadija Alhumaid, Kevin Ayoubi, Maryam Alnnaimi, Sarah Thabit, Raghad Alfaisal, Ahmad Aburayya, Said Salloum

doi 10.5267/j.ijdns.2021.11.004

🔑 Keywords: Smart Retail Technology (SRT), Technology Acceptance Model (TAM), Brick-and-mortar stores

Abstract:
Recently audio and video material has been used significantly in various online platforms. The audio-video materials enhance the teaching and learning process by facilitating the transformation of the data and providing a richer interactive environment, hence gaining wide intention within the educational realm. However, empirical studies have not examined the acceptance of the audio and video material depending on a conceptual model where acceptance is the key factor. The present study attempts to overcome this gap in the literature review by investigating the effects of media richness, speed and vividness, perceived concentration, perceived ease of use, perceived usefulness on the acceptance of audio-video material. What distinguishes the current study is the fact that content richness is considered as a mediator that affects all other factors in the conceptual model. The data is collected by distributing the online survey to college students. The results provide mostly insight and support for students’ intention to use audio-visual resources in a conceptual model. The technology characteristics of speed and vividness as well as TAM constructs were significant predictors of technology acceptance. However, it is concluded that the external factor of the perceived concentration has no impact on the students’ perception and intention to use audio-visual resources. In the recommendation, some theoretical and practical implications are stated along with the focus on technology designers, change managers, and users.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 2 | Views: 1395

 
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