How to cite this paper
Nelwan, J., Yasa, N., Sukaatmadja, I & Ekawati, N. (2021). Antecedent behaviour and its implication on the intention to reuse the internet banking and mobile services.International Journal of Data and Network Science, 5(3), 451-464.
Refrences
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Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: A replication. MIS Quarterly, 16(2): 227–247,
Ali, A. A. (2016). Customers’ Acceptance of Internet Banking: An Empirical Study in Lebanon. The International Journal of Management, 5(2), 8-31.
Al-Sharafi, M. A., Arshah, R. A., Herzallah, F. A., & Alajmi, Q. (2017). The effect of perceived ease of use and usefulness on customers intention to use online banking services: the mediating role of perceived trust. International Journal of Innovative Computing, 7(1), 9-14.
Bashir, I., & Madhavaiah, C. (2015). Consumer attitude and behavioural intention towards Internet banking adoption in India. Journal of Indian Business Research, 7(1), 67-102.
Chawla, D., & Joshi, H. (2018). Consumer attitude and intention to adopt mobile wallet in India – An empirical study. In-ternational Journal of Bank Marketing, 37(7), 1590-1618.
Chen, C. (2013). Perceived risk usage frequency of mobile banking services. Managing Service Quality: An International Journal, 23(5), 410-436.
Davis, F.D. (1989). Perceived usefulness, ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.
Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35(8), 982-1003.
Dewi, C. R. A., Yasa, N. N. K., Giantari, I. G. A. K., Sukawati, T. G. R., Setiawan, P. Y., & Setini, M. (2020). The Effect of Security, Trust and Ease of Use towards Repurchase Intentions Mediated by E-satisfaction on Online Travel Agent. Jour of Adv Research in Dynamical & Control Systems, 12(8), 340-354.
Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA.
Ghozali, I. (2016). Structural Equation ModelingMetode Alternatif Dengan Partial Least Square. Semarang: Universitas Diponegoro.
Ghozali, I., & Latan, H. (2012). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 2.0 M3. Semarang. Badan Penerbit Universitas Diponegoro.
Giovanis, A., Athanasopoulou, P., Assimakopoulos, C., & Sarmaniotis, C. (2019). Adoption of mobile banking services. International Journal of Bank Marketing, 22(3), 272-294.
Juwaheer, T. D., Pudaruth, S., & Ramdin, P. (2012). Factors influencing the adoption of internet banking: a case study of commercial banks in Mauritius. World Journal of Science, Technology and Sustainable Development, 9 (3), 204-234.
Kanchan, A. (2010), Trends in Retail Banking Channel : Improving Client Service and Operating Costs. Capgemini Con-sulting Technology Outsourcing. Peppers and Roger Group.
Kwateng, K. O., Atiemo, K. A. O., & Appiah, C. (2019). Acceptance and use of mobile banking: an application of UTAUT2. Journal of Enterprise Information Management, 33(6), 1321-1335.
Bashir, I., & Madhavaiah, C. (2015). Consumer attitude and behavioural intention towards Internet banking adoption in India. Journal of Indian Business Research, 7(1), 67-102.
Mansour, B. (2016). An analysis of business’ acceptance of internet banking: an integration of e-trust to the TAM. Journal of Business & Industrial Marketing, 31(8), 982–994.
Mehrad, D., & Mohammadi, S. (2016). Word of Mouth Impact On The Adoption of Mobile Banking in Iran. Telematics and Informatics, 34, 1351-1363.
Medyawati, H., Christiyanti, M., & Yunanto, M. (2011). E-banking adoption analysis using technology acceptance model (TAM): Empirical study of bank customers in Bekasi city. International Conference in lnovatio, Management and Service, 14, 91-95.
Namahoot, K.S., & Laohavichien, T. (2018). Assessing The Intentions To Use Internet Banking: The Role Of Perceived Risk And Trust As Mediating Factors. International Journal of Bank Marketing, 36(2), 256-276.
Peter, J., & Olson, J.C. (2013). Perilaku Konsumen dan Strategi Pemasaran. Buku 1. Edisi 9. Jakarta. Salemba Empat.
Purwanto, E., & Mutahar, A.M. (2020). Examine the Technology of Acceptance Model Among Mobile Banking Users in Indonesia, Post Graduate Center, 62(7), 3969-3974.
Sana, P. A. A., Sri, S. N. W., Kerti, Y. N. N., & Gde, S. I. P. (2019). Technology acceptance model and trust in explaining customer intention to use internet banking. Russian Journal of Agricultural and Socio-Economic Sciences, 91(7), 254 – 262.
Safari, K., Bisimwa, A., & Armel, M. B. (2020). Attitudes and intentions toward internet banking in an under developed financial sector. Journal PSU Research Review, 4, (3).
Shaikh, I. M., Qureshi, M. A., Noordin, K., Shaikh, J. M., Khan, A., & Shahbaz, M. S. (2020). Acceptance of Islamic fi-nancial technology (FinTech) banking services by Malaysian users: an extension of technology acceptance model. Journal Foresight, 22(3), 367-383.
Siyal, A. W., Ding, D., & Siyal, S. (2019). M-banking barriers in Pakistan: a customer perspective of adoption and continuity intention. Data Technologies and Applications, 53(1), 58-84.
Sulaiman, D., Zuniarti, I., Sabil, E. D. S., Yanti, V. A., Susilowati, I. H., Sari, I., ... & Lestiningsih, A. S. (2019). Decision Model Based On Technology Acceptance Model (TAM) For Online Shop Consumers In Indonesia. Academy of Marketing Studies Journal, 23(4), 1-6.
Usman, H., Mulia, D., Chairy, C., & Widowati, N. (2020). Integrating trust, religiosity and image into technology acceptance model: the case of the Islamic philanthropy in Indonesia. Journal of Islamic Marketing, 11(6), 1-29.
Zhang, T., Lu, C., & Kizildag, M. (2018). Banking “on-the-go”: examining consumers’ adoption of mobile banking services. International Journal of Quality and Service Sciences, 10(3), 279-295.
Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: A replication. MIS Quarterly, 16(2): 227–247,
Ali, A. A. (2016). Customers’ Acceptance of Internet Banking: An Empirical Study in Lebanon. The International Journal of Management, 5(2), 8-31.
Al-Sharafi, M. A., Arshah, R. A., Herzallah, F. A., & Alajmi, Q. (2017). The effect of perceived ease of use and usefulness on customers intention to use online banking services: the mediating role of perceived trust. International Journal of Innovative Computing, 7(1), 9-14.
Bashir, I., & Madhavaiah, C. (2015). Consumer attitude and behavioural intention towards Internet banking adoption in India. Journal of Indian Business Research, 7(1), 67-102.
Chawla, D., & Joshi, H. (2018). Consumer attitude and intention to adopt mobile wallet in India – An empirical study. In-ternational Journal of Bank Marketing, 37(7), 1590-1618.
Chen, C. (2013). Perceived risk usage frequency of mobile banking services. Managing Service Quality: An International Journal, 23(5), 410-436.
Davis, F.D. (1989). Perceived usefulness, ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.
Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35(8), 982-1003.
Dewi, C. R. A., Yasa, N. N. K., Giantari, I. G. A. K., Sukawati, T. G. R., Setiawan, P. Y., & Setini, M. (2020). The Effect of Security, Trust and Ease of Use towards Repurchase Intentions Mediated by E-satisfaction on Online Travel Agent. Jour of Adv Research in Dynamical & Control Systems, 12(8), 340-354.
Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA.
Ghozali, I. (2016). Structural Equation ModelingMetode Alternatif Dengan Partial Least Square. Semarang: Universitas Diponegoro.
Ghozali, I., & Latan, H. (2012). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 2.0 M3. Semarang. Badan Penerbit Universitas Diponegoro.
Giovanis, A., Athanasopoulou, P., Assimakopoulos, C., & Sarmaniotis, C. (2019). Adoption of mobile banking services. International Journal of Bank Marketing, 22(3), 272-294.
Juwaheer, T. D., Pudaruth, S., & Ramdin, P. (2012). Factors influencing the adoption of internet banking: a case study of commercial banks in Mauritius. World Journal of Science, Technology and Sustainable Development, 9 (3), 204-234.
Kanchan, A. (2010), Trends in Retail Banking Channel : Improving Client Service and Operating Costs. Capgemini Con-sulting Technology Outsourcing. Peppers and Roger Group.
Kwateng, K. O., Atiemo, K. A. O., & Appiah, C. (2019). Acceptance and use of mobile banking: an application of UTAUT2. Journal of Enterprise Information Management, 33(6), 1321-1335.
Bashir, I., & Madhavaiah, C. (2015). Consumer attitude and behavioural intention towards Internet banking adoption in India. Journal of Indian Business Research, 7(1), 67-102.
Mansour, B. (2016). An analysis of business’ acceptance of internet banking: an integration of e-trust to the TAM. Journal of Business & Industrial Marketing, 31(8), 982–994.
Mehrad, D., & Mohammadi, S. (2016). Word of Mouth Impact On The Adoption of Mobile Banking in Iran. Telematics and Informatics, 34, 1351-1363.
Medyawati, H., Christiyanti, M., & Yunanto, M. (2011). E-banking adoption analysis using technology acceptance model (TAM): Empirical study of bank customers in Bekasi city. International Conference in lnovatio, Management and Service, 14, 91-95.
Namahoot, K.S., & Laohavichien, T. (2018). Assessing The Intentions To Use Internet Banking: The Role Of Perceived Risk And Trust As Mediating Factors. International Journal of Bank Marketing, 36(2), 256-276.
Peter, J., & Olson, J.C. (2013). Perilaku Konsumen dan Strategi Pemasaran. Buku 1. Edisi 9. Jakarta. Salemba Empat.
Purwanto, E., & Mutahar, A.M. (2020). Examine the Technology of Acceptance Model Among Mobile Banking Users in Indonesia, Post Graduate Center, 62(7), 3969-3974.
Sana, P. A. A., Sri, S. N. W., Kerti, Y. N. N., & Gde, S. I. P. (2019). Technology acceptance model and trust in explaining customer intention to use internet banking. Russian Journal of Agricultural and Socio-Economic Sciences, 91(7), 254 – 262.
Safari, K., Bisimwa, A., & Armel, M. B. (2020). Attitudes and intentions toward internet banking in an under developed financial sector. Journal PSU Research Review, 4, (3).
Shaikh, I. M., Qureshi, M. A., Noordin, K., Shaikh, J. M., Khan, A., & Shahbaz, M. S. (2020). Acceptance of Islamic fi-nancial technology (FinTech) banking services by Malaysian users: an extension of technology acceptance model. Journal Foresight, 22(3), 367-383.
Siyal, A. W., Ding, D., & Siyal, S. (2019). M-banking barriers in Pakistan: a customer perspective of adoption and continuity intention. Data Technologies and Applications, 53(1), 58-84.
Sulaiman, D., Zuniarti, I., Sabil, E. D. S., Yanti, V. A., Susilowati, I. H., Sari, I., ... & Lestiningsih, A. S. (2019). Decision Model Based On Technology Acceptance Model (TAM) For Online Shop Consumers In Indonesia. Academy of Marketing Studies Journal, 23(4), 1-6.
Usman, H., Mulia, D., Chairy, C., & Widowati, N. (2020). Integrating trust, religiosity and image into technology acceptance model: the case of the Islamic philanthropy in Indonesia. Journal of Islamic Marketing, 11(6), 1-29.
Zhang, T., Lu, C., & Kizildag, M. (2018). Banking “on-the-go”: examining consumers’ adoption of mobile banking services. International Journal of Quality and Service Sciences, 10(3), 279-295.