This study aims to investigate the factors that influence consumer satisfaction with e-grocery shopping. Moreover, it also delves into factors that motivate shoppers to buy groceries from online retailers rather than conventional stores. A primary survey was administered to collect data. Initially, 500 questionnaires were circulated to respondents. People who have ordered groceries from online sites were the expected respondents. In this study, convenience sampling was used, and data were analyzed using structural equation modeling (SEM). The findings affirmed the relationship between consumer satisfaction and perceived convenience, risk factors, perceived product quality, and time value. However, perceived value and value for the time have a little significant effect on consumer satisfaction. There have been relatively few academic studies that look at the variables that influence customer satisfaction when shopping for groceries online. Most of the studies look at the variables that influence consumer satisfaction in the life insurance and financial services industries. By analyzing the data from Delhi and the Nation Capital Region (NCR) of Delhi, this research aims to bridge this gap available in the literature.

With the intensification of market competition, the competition form of firms is evolving from the competition among firms to the competition among supply chains. This paper considers a market with two competing supply chains consisting of one supplier and one manufacturer. The two supply chains compete on products’ quantities and research and development (R & D) level when the two manufacturers conduct technological innovation. This paper analyses the supply chain competition in three scenarios: two decentralized supply chains (DD), one decentralized supply chain and one centralized supply chain (DC) and two centralized supply chains (CC). The results indicate that the production quantity, the R & D level and the total profit of the integrated supply chain in DC scenario are the largest, CC scenario comes second, those of the DD scenario come third and those of the decentralized supply chain in DC scenario are the smallest. CC strategy is the supply chain system’s Nash equilibrium, which is good for the both supply chains, and there is no prisoner & apos; s dilemma.

The growth of digital technologies has changed the way of doing financial transactions. Even though the transaction value for financial technology in 2018 grew by 24%, the financial inclusion rate in Indonesia is still low, with 64% unbanked. The aim of the study was to analyze the factors of the growing digital technology that influence customer decisions in choosing financial technology services using customer knowledge as the intervening variable. The growing digital technology is measured using social networking, regulatory services, and financial service facilities variables. The sample of this research focused on the microsegment customers located in Java Island. Statistical data are analyzed using Algorithm PLS. Results show that customer decision in choosing financial technology services was strongly influenced by customer knowledge. Customer knowledge was formed from information gathered from the social network, the formal assurance by the government, the financial service facilities, and financial inclusivity. The study recommends a need to educate, promote, and provide adequate information to increase familiarity and literacy rate with regard to financial technology. The study also recommends an urgent clear government regulation to protect the interests of customers and industries.

As construction projects are becoming more deployed and more complicated at the same time, having an instrument for anticipation of success has become a primary requirement for every stakeholder. On this basis, several models have been introduced which implement different methods for anticipation of the entire goals or a series of goals of projects. In this research, at the first step, 16 criteria as instruments of anticipation of success and 33 factors as required instruments for obtaining success were extracted through library studies, semi-structured interviews and the Delphi method. At the next step, by having 169 questionnaires filled by senior managers of construction projects, the importance and priority of each of these 16 criteria and 33 factors for the initial phases of projects were determined according to Iran’s local conditions. Ultimately, through modeling of data by a propagation neural network including 35 hidden layers, the anticipator model for success of construction projects during their initial phases was developed with Performance and Regression. This model is able to anticipate the level of realization of projects’ success criteria according to the level of realization of success factors at the initial phase.

Supply chain members cannot act independently and they need to act as a part of a unified system and coordinated with other members. Therefore, a coordination mechanism may be necessary to motivate members to achieve coordination. In this paper, the coordination problem is studied in a two-level supply chain consisting of a supplier and a retailer where demand is a function of price and advertising expenditures in two scenarios. The first scenario is “No coordination”, and the other scenario is “coordination with Revenue sharing contract”. The models are solved using game theory, Cooperative and Nash equilibrium. Finally, numerical examples are presented indicating that the average expected profit in the second scenario, coordination with revenue sharing, is higher than the first scenario. In addition numerical examples indicate that as price and advertising elasticity to demand increase, profitability of supply chain decreases.

In this paper, a novel combination method is offered to integrate the results of two new relative closeness models, called relative closeness benevolent (RCB) and relative closeness aggressive (RCA) models, for ranking all DMUs. To prove the applicability of the proposed method, it is examined in three numerical examples, performance assessment problem, six nursing homes and fourteen international passenger airlines. Firstly, RCB and RCA models were formulated in order to generate the cross-efficiency intervals matrix (CEIM). After obtaining CEIM, the RC index was utilized to generate a combined cross-efficiency matrix (combined CEM). In combined CEM, target DMUs were viewed as criteria and DMUs were viewed as alternatives. After that, the weights of each criterion were generated using a new weighting method based on standard deviation technique (MSDT). Finally, all DMUs were evaluated and ranked. Comparison with existing cross-efficiency models indicates the more reliable results through the use of the proposed method.

Cellular manufacturing is considered as a lean technique of producing similar parts using sells or groups of team members, workstations, or equipment to facilitate operations by removing setup and unnecessary cost components among various operations. Cell formation and layout planning are the most components of the cellular manufacturing. This paper presents a dynamic method to minimize different costs including the total cost of movements within and between cells and exceptional parts. In this study, the Hierarchical Genetic Algorithm (HGA) is used for solving the resulted model and the results are compared with genetic algorithm. The results have indicated that the proposed method could reach optimal solutions for some small and medium sized problems in reasonable amount of time.

This paper presents an experimental investigation on cutting temperature during hard turning of EN 24 steel (50 HRC) using TiN coated carbide insert under dry environment. The prediction model is developed using response surface methodology and optimization of process parameter is performed by desirability approach. A stiff rise in cutting temperature is noticed when feed and cutting speed are elevated. The effect of depth of cut on cutting temperature is not that much significant compared with cutting speed and feed as observed from main effects plot. The response surface second order model presented high correlation coefficient (R2 = 0.992) explaining 99.2 % of the variability in the cutting temperature which indicates the goodness of fit for the model to the actual data and high statistical significance of the model. The experimental and predicted values are very close to each other. The calculated error for cutting temperature lies between 1.88-3.19 % during confirmation trial. Therefore, the developed second order model correlates the relationship of the cutting temperature with the process parameters with good degree of approximation. The optimal combination for process parameter is depth of cut at 0.2mm, feed of 0.1597 mm/rev and cutting speed of 70m/min. Based on these combination, the value of cutting temperature is 302.950C whose desirability is one.

This study sought to investigate the role of organizational capabilities on e-business successful implementation. The proposed conceptual framework was tested on a sample of 16 Jordanian companies with an online involvement, and a total of 263 valid returns were obtained in a questionnaire based survey. The results provide quite a strong support for the hypothesized relations: organizational capabilities, namely learning organizational capabilities and IT capabilities have significant impact on e-business implementation success. However, no statistical support was found for the significant impact of the knowledge management capabilities on e-business successful implementation. This study implies that the policy-makers should focus on formulating policies and targeting appropriate organizational capabilities to ensure effective e-business implementation, which will eventually yield positive results for the company as a whole. An organization needs a well-designed IT infrastructure to create and maintain the organizational knowledge deriving from organizational learning capabilities and enabling IT assimilation. In light of these results, the research presented many recommendations for future research and a set of limitations.

Green supply chain management (GSCM) has become an emerging concept among the environmental management topics during the last few years. There are some pressures that push industries to adopt GSCM like: governmental regulations, tough market competition for green image, pressure from Non-governmental organizations, media pressures and other pressures for environmental actions. These pressures can be more considerable for special industries like mining and mineral industries, because of their activities which can cause more damages to environment. As it is not possible to respond to all of the pressures at the same time, identifying and ranking the most important pressures can be very useful for managers & apos; decisions. This study aims to identify and evaluate the pressures for GSCM adopting according to Iranian mining experts & apos; opinions by using grey methodology.