How to cite this paper
Al-Rawabdeh, H., Ghadir, H & Al-Abdallah, G. (2021). The effects of user generated content and traditional reference groups on purchase intentions of young consumers: A comparative study on electronic products.International Journal of Data and Network Science, 5(4), 691-702.
Refrences
Abou-Moghli, A. Alabdallah, G., & Muala, A. (2012). Impact of innovation on realizing competitive advantage in banking sector in Jordan. American Academic & Scholarly Research Journal, 4(5), 209-217.
Abou-Moghli, A. A., & Al-Abdallah, G. M. (2019). A systematic review of women entrepreneurs’ opportunities and chal-lenges in Saudi Arabia. Journal of Entrepreneurship Education, 22(6), 1-14.
Ahmed, D. (2011). After sales service and consumer buying behavior: An empirical investigation in automobile industry of Pakistan. Market Forces Journal, 7(3), 10-15.
Akyüz, A. (2013). Determinant factors influencing eWOM. Mediterranean Journal of Social Sciences, 4(11), 159-166.
Al Qeisi, K., & Alabdallah, G. (2013). Internet banking adoption in Jordan: A behavioral approach, International Journal of Marketing Studies, 5(6), 84-108.
Al Qeisi, K., & Alabdallah, G. (2014). Website design and usage behaviour: An application of the UTAUT model for in-ternet banking in UK. International Journal of Marketing Studies, 6(1), 75-89.
Al-Abdallah, G.M (2021) Can Internal Marketing Activities Save Small and Medium Industrial Enterprises in a Tough Economy? Back to the Basics Approach, International Journal of Industrial and Systems Engineering. DOI: 10.1504/IJISE.2020.10027354
Al-Abdallah, G. M. Fraser, K. E., & Albarq, A. N. (2021). Internet-based entrepreneurial ventures: An empirical investiga-tion of startup business strategies on firm performance from the MENA region, Global Journal of Flexible Systems Management. Advance online publication. https://doi.org/10.1007/s40171-020-00256-4
Alabdallah, G. (2013). Customer relationship management and internet implementation: Empirical study on local Jordani-an enterprises. Interdisciplinary Journal of Contemporary Research in Business, 5(4), 44-56.
Alabdallah, G. (2015). The impact of internet marketing research on achieving competitive advantage. International Jour-nal of Arts & Sciences, 8(1), 619-627.
Alabdallah, G., & Aborumman, A. (2012). The effect of brand associations on customer loyalty: Empirical study on mo-bile devices in Jordan. American Academic & Scholarly Research Journal, 5(1), 122-134.
Alabdallah, G., & Abou-Moghli, A. (2012). The effect of promotional mix on internet adoption in Jordanian small and medium enterprises. European Scientific Journal, 8(12), 96-112.
Al-Abdallah, G., & Ahmed, R. (2018). The impact of corporate social responsibility on customer loyalty in the Qatari tel-ecommunication sector. Journal of Business & Retail Management Research, 13(1), 253-268.
Alabdallah, G., Abdallah, A., & Bany-Hamdan, A. (2014a). The impact of supplier relationship management on competi-tive performance of manufacturing firms. International Journal of Business and Management, 9(2), 192-202.
Al-Abdallah, G., Abou-Moghli, A., & Al-Thani, A. (2018). An examination of the e-commerce technology drivers in the real estate industry. Problems and Perspectives in Management, 16(4), 1-27.
Alabdallah, G., Al-Khawaldeh, K., & Al-Hadid, A. (2014b). Internet usage and traditional distribution channels: The mod-erating effect of the firm’s size in Jordan, International Business Research Journal, 7(3), 81-90
Al-Abdallah, G., & Bataineh, A. (2018). Social networking sites and fashion e-purchasing process. Journal of Business & Retail Management Research, 13(2), 36-49.
Alamgir, M., Shamsuddoha, M., & Nedelea, A. (2010). Influence of brand name on consumer decision making process: An empirical study on car buyers. Annals of the “Ştefancel Mare” University of Suceava, 10(2.12), 142-153.
Al-Dwairi, R. (2017). Social commerce adoption among Jordanian youth: Empirical study. International Journal of Busi-ness Information Systems, 26(3), 277-296.
Alkilani, M. (2016). Electronic word of mouth (e-WOM) and its effect on consumers’ decisions to buy products and ser-vices in traditional stores in Jordan. Journal of Competitiveness Studies, 24(4), 237-250.
Ansari, S., Ansari, G., Ghori, U. M., & Kazi, A. (2019). Impact of brand awareness and social media content marketing on consumer purchase decision. Journal of Public Value and Administration Insights, 2(2), 5-10.
Arora, S., & Sharma, A. (2013). Social media: A successful tool of brand awareness. International Journal of Business and General Management, 2(3), 1-14.
Balakrishnan, B., Dahnil, M. I., & Yi, W. J. (2014). The impact of social media marketing medium toward purchase in-tention and brand loyalty among Generation Y. Procedia – Social and Behavioral Sciences, 148, 177-185.
Bataineh, A., Alabdallah, G., & Alkharabsheh, A. (2015b). Determinants of continuance intention to use social networking sites (SNS): Studying the case of Facebook, International Journal of Marketing Studies, 7(4), 121-135.
Bataineh, A., Alabdallah, G., Salhab, H., & Shoter, A. (2015a). The effect of relationship marketing on customer retention in the Jordanian pharmaceutical sector, International Journal of Business and Management, 10(3), 117-131.
Bataineh, A., Alhadid, A., Alabdallah, G., & Alfalah, T. (2016). The role of information technology capabilities in capital-izing market agility in Jordanian telecommunications sector. International Journal of Academic Research in Business and Social Sciences, 5(8), 90-101.
Bialy, B. (2017). Social media: From social exchange to the battlefield. The Cyber Defense Review, 2(2), 69-90.
Bundschuh, R. G., Dezvane, T. M. (2003). How to make after sales services pay off. The McKinsey Quarterly, 4, 116-128.
Chandio, Z., Ahmed, S., & Zafar, S. (2015). Impact of social media marketing on consumer purchase intention. IBT Jour-nal of Business Studies, 11(1), 119-129.
Chaudhary, G. (2018). A study on influence of reference group and role and status on consumer buying behaviour. Inter-national Journal of Management Studies, 5(1.4), 141-146.
Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461-470.
Chien, Y. H. (2005). Determining optimal warranty periods from the seller’s perspective and optimal out-of-warranty re-placement age from the buyer’s perspective. International Journal of Systems Science, 36(10), 631-637.
Choudhary, A. I., Akhter, S. A., Asif, M., Choudhry, R. M., Siddique, Z., & Mughal, A. (2011). Impact of after-sale service characteristics on customer satisfaction. Information Management and Business Review, 3(6), 360-365.
Dhurup, M., Mafini, C., & Malan, J. (2013). Consumer responses to salient image attributes in restaurant selection in Southern Gauteng, South Africa. Mediterranean Journal of Social Sciences, 4(3), 283-294.
Efendioğlu, İ. H. (2019). The impact of conspicuous consumption in social media on purchasing intentions. Journal of Business Research-Turk, 11(3), 2176-2190.
Erdogmus, I. E., & Tatar, S. B. (2015). Drivers of social commerce through brand engagement. Procedia – Social and Be-havioral Sciences, 207, 189-195.
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption. Computers in Human Behavior, 61, 47-55.
Fang, F., & Chen, Y. (2019). A new approach for credit scoring by directly maximizing the Kolmogorov–Smirnov statis-tic. Computational Statistics & Data Analysis, 133, 180-194.
Feenberg, A., & Barney, D. (2004). Community in the digital age: Philosophy and practice. New York, NY: Rowman & Littlefield Publishers.
Field, A. (2013). Discovering statistics using IBM SPSS statistics: And sex and drugs and rock “n” roll (4th ed.). London: Sage.
Ghattas, D., & Al-Abdallah, G. (2020). Factors affecting customers’ selection of community pharmacies: The mediating effect of branded pharmacies and the moderating effect of demographics. Management Science Letters, 10(8), 1-12. https://doi.org/10.5267/j.msl.2019.12.037
Goffin, K. (1999). Customer support: A cross-industry study of distribution channels and strategies. International Journal of Physical Distribution & Logistics Management, 29(6), 374-398.
Gulati, S. (2017). Impact of peer pressure on buying behaviour. International Journal of Research - Granthaalayah, 5(6), 280-291.
Hajli, M. (2013). A research framework for social commerce adoption. Information Management & Computer Security, 21(3), 144-154.
Hajli, N. (2015). Social commerce constructs and consumer`s intention to buy. International Journal of Information Man-agement, 35(2), 183-191.
Hasan, T. (2008). Influence of brand name on consumer decision in car choice [Unpublished master’s thesis]. Umeå School of Business and Economics.
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet? Journal of Interactive Marketing, 18(1), 38-52.
Iblasi, W., Bader, D., & Al-Qreini, S. (2016). The impact of social media as a marketing tool on purchasing decisions: Case study on Samsung for electrical home appliances. International Journal of Managerial Studies and Research, 4(1), 14-28.
Jin, R., & Punpanich, W. (2011). Influence of gender difference in reference group on smartphone users’ purchasing deci-sion-making process [Unpublished master’s thesis]. Lund University.
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Kim, S., & Park, H (2013). Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. International Journal of Information Management, 33(2), 318-332.
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Ladokun, I. O, Adeyemo, S. A., & Ogunleye P. O. (2013). Impact of after sales service on consumer satisfaction and reten-tion: A study of LG Electronics in Ibadan, Nigeria. IOSR Journal of Business and Management, 11(4), 54-58.
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Michelle, Y. (2018). Electronic word of mouth influence on consumer purchase intention. Journal of Fundamental and Applied Sciences, 10(3S), 126-141.
Ministry of Higher Education and Scientific Research. (2019).السنوي الإحصائي التقرير 2018/2017 [Annual statistical report, 2017-2019]. Amman: Ministry of Higher Education and Scientific Research. http://www.mohe.gov.jo/ar/statistics/statistics2017-2018%20v5.pdf
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Mustafa, S., & Al-Abdallah, G. (2020). The evaluation of traditional communication channels and its impact on purchase decision, Management Science Letters, 10(7), 1-12
Mustikasari, A., & Widaningsih, S. (2018). The influence of viral marketing toward brand awareness and purchase deci-sion. Advances in Economics, Business and Management Research, 65, 647-650.
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Akyüz, A. (2013). Determinant factors influencing eWOM. Mediterranean Journal of Social Sciences, 4(11), 159-166.
Al Qeisi, K., & Alabdallah, G. (2013). Internet banking adoption in Jordan: A behavioral approach, International Journal of Marketing Studies, 5(6), 84-108.
Al Qeisi, K., & Alabdallah, G. (2014). Website design and usage behaviour: An application of the UTAUT model for in-ternet banking in UK. International Journal of Marketing Studies, 6(1), 75-89.
Al-Abdallah, G.M (2021) Can Internal Marketing Activities Save Small and Medium Industrial Enterprises in a Tough Economy? Back to the Basics Approach, International Journal of Industrial and Systems Engineering. DOI: 10.1504/IJISE.2020.10027354
Al-Abdallah, G. M. Fraser, K. E., & Albarq, A. N. (2021). Internet-based entrepreneurial ventures: An empirical investiga-tion of startup business strategies on firm performance from the MENA region, Global Journal of Flexible Systems Management. Advance online publication. https://doi.org/10.1007/s40171-020-00256-4
Alabdallah, G. (2013). Customer relationship management and internet implementation: Empirical study on local Jordani-an enterprises. Interdisciplinary Journal of Contemporary Research in Business, 5(4), 44-56.
Alabdallah, G. (2015). The impact of internet marketing research on achieving competitive advantage. International Jour-nal of Arts & Sciences, 8(1), 619-627.
Alabdallah, G., & Aborumman, A. (2012). The effect of brand associations on customer loyalty: Empirical study on mo-bile devices in Jordan. American Academic & Scholarly Research Journal, 5(1), 122-134.
Alabdallah, G., & Abou-Moghli, A. (2012). The effect of promotional mix on internet adoption in Jordanian small and medium enterprises. European Scientific Journal, 8(12), 96-112.
Al-Abdallah, G., & Ahmed, R. (2018). The impact of corporate social responsibility on customer loyalty in the Qatari tel-ecommunication sector. Journal of Business & Retail Management Research, 13(1), 253-268.
Alabdallah, G., Abdallah, A., & Bany-Hamdan, A. (2014a). The impact of supplier relationship management on competi-tive performance of manufacturing firms. International Journal of Business and Management, 9(2), 192-202.
Al-Abdallah, G., Abou-Moghli, A., & Al-Thani, A. (2018). An examination of the e-commerce technology drivers in the real estate industry. Problems and Perspectives in Management, 16(4), 1-27.
Alabdallah, G., Al-Khawaldeh, K., & Al-Hadid, A. (2014b). Internet usage and traditional distribution channels: The mod-erating effect of the firm’s size in Jordan, International Business Research Journal, 7(3), 81-90
Al-Abdallah, G., & Bataineh, A. (2018). Social networking sites and fashion e-purchasing process. Journal of Business & Retail Management Research, 13(2), 36-49.
Alamgir, M., Shamsuddoha, M., & Nedelea, A. (2010). Influence of brand name on consumer decision making process: An empirical study on car buyers. Annals of the “Ştefancel Mare” University of Suceava, 10(2.12), 142-153.
Al-Dwairi, R. (2017). Social commerce adoption among Jordanian youth: Empirical study. International Journal of Busi-ness Information Systems, 26(3), 277-296.
Alkilani, M. (2016). Electronic word of mouth (e-WOM) and its effect on consumers’ decisions to buy products and ser-vices in traditional stores in Jordan. Journal of Competitiveness Studies, 24(4), 237-250.
Ansari, S., Ansari, G., Ghori, U. M., & Kazi, A. (2019). Impact of brand awareness and social media content marketing on consumer purchase decision. Journal of Public Value and Administration Insights, 2(2), 5-10.
Arora, S., & Sharma, A. (2013). Social media: A successful tool of brand awareness. International Journal of Business and General Management, 2(3), 1-14.
Balakrishnan, B., Dahnil, M. I., & Yi, W. J. (2014). The impact of social media marketing medium toward purchase in-tention and brand loyalty among Generation Y. Procedia – Social and Behavioral Sciences, 148, 177-185.
Bataineh, A., Alabdallah, G., & Alkharabsheh, A. (2015b). Determinants of continuance intention to use social networking sites (SNS): Studying the case of Facebook, International Journal of Marketing Studies, 7(4), 121-135.
Bataineh, A., Alabdallah, G., Salhab, H., & Shoter, A. (2015a). The effect of relationship marketing on customer retention in the Jordanian pharmaceutical sector, International Journal of Business and Management, 10(3), 117-131.
Bataineh, A., Alhadid, A., Alabdallah, G., & Alfalah, T. (2016). The role of information technology capabilities in capital-izing market agility in Jordanian telecommunications sector. International Journal of Academic Research in Business and Social Sciences, 5(8), 90-101.
Bialy, B. (2017). Social media: From social exchange to the battlefield. The Cyber Defense Review, 2(2), 69-90.
Bundschuh, R. G., Dezvane, T. M. (2003). How to make after sales services pay off. The McKinsey Quarterly, 4, 116-128.
Chandio, Z., Ahmed, S., & Zafar, S. (2015). Impact of social media marketing on consumer purchase intention. IBT Jour-nal of Business Studies, 11(1), 119-129.
Chaudhary, G. (2018). A study on influence of reference group and role and status on consumer buying behaviour. Inter-national Journal of Management Studies, 5(1.4), 141-146.
Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461-470.
Chien, Y. H. (2005). Determining optimal warranty periods from the seller’s perspective and optimal out-of-warranty re-placement age from the buyer’s perspective. International Journal of Systems Science, 36(10), 631-637.
Choudhary, A. I., Akhter, S. A., Asif, M., Choudhry, R. M., Siddique, Z., & Mughal, A. (2011). Impact of after-sale service characteristics on customer satisfaction. Information Management and Business Review, 3(6), 360-365.
Dhurup, M., Mafini, C., & Malan, J. (2013). Consumer responses to salient image attributes in restaurant selection in Southern Gauteng, South Africa. Mediterranean Journal of Social Sciences, 4(3), 283-294.
Efendioğlu, İ. H. (2019). The impact of conspicuous consumption in social media on purchasing intentions. Journal of Business Research-Turk, 11(3), 2176-2190.
Erdogmus, I. E., & Tatar, S. B. (2015). Drivers of social commerce through brand engagement. Procedia – Social and Be-havioral Sciences, 207, 189-195.
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption. Computers in Human Behavior, 61, 47-55.
Fang, F., & Chen, Y. (2019). A new approach for credit scoring by directly maximizing the Kolmogorov–Smirnov statis-tic. Computational Statistics & Data Analysis, 133, 180-194.
Feenberg, A., & Barney, D. (2004). Community in the digital age: Philosophy and practice. New York, NY: Rowman & Littlefield Publishers.
Field, A. (2013). Discovering statistics using IBM SPSS statistics: And sex and drugs and rock “n” roll (4th ed.). London: Sage.
Ghattas, D., & Al-Abdallah, G. (2020). Factors affecting customers’ selection of community pharmacies: The mediating effect of branded pharmacies and the moderating effect of demographics. Management Science Letters, 10(8), 1-12. https://doi.org/10.5267/j.msl.2019.12.037
Goffin, K. (1999). Customer support: A cross-industry study of distribution channels and strategies. International Journal of Physical Distribution & Logistics Management, 29(6), 374-398.
Gulati, S. (2017). Impact of peer pressure on buying behaviour. International Journal of Research - Granthaalayah, 5(6), 280-291.
Hajli, M. (2013). A research framework for social commerce adoption. Information Management & Computer Security, 21(3), 144-154.
Hajli, N. (2015). Social commerce constructs and consumer`s intention to buy. International Journal of Information Man-agement, 35(2), 183-191.
Hasan, T. (2008). Influence of brand name on consumer decision in car choice [Unpublished master’s thesis]. Umeå School of Business and Economics.
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet? Journal of Interactive Marketing, 18(1), 38-52.
Iblasi, W., Bader, D., & Al-Qreini, S. (2016). The impact of social media as a marketing tool on purchasing decisions: Case study on Samsung for electrical home appliances. International Journal of Managerial Studies and Research, 4(1), 14-28.
Jin, R., & Punpanich, W. (2011). Influence of gender difference in reference group on smartphone users’ purchasing deci-sion-making process [Unpublished master’s thesis]. Lund University.
Kembau, A., & Mekel, P. (2014). Reference groups, family, roles and status on young consumer behavior towards pur-chase intentions of luxury fashion brands. Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi (EMBA), 2(2), 1169-1179.
Kim, S., & Park, H (2013). Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. International Journal of Information Management, 33(2), 318-332.
Kotler, P., & Keller, K. L. (2006). Marketing management (12th ed.). Hoboken, NJ: Prentice-Hall.
Kraha, A., Turner, H., Nimon, K., Zientek, L., & Henson, R. (2012). Tools to support interpreting multiple regression in the face of multicollinearity. Frontiers in Psychology, 3(44), 1-16.
Ladokun, I. O, Adeyemo, S. A., & Ogunleye P. O. (2013). Impact of after sales service on consumer satisfaction and reten-tion: A study of LG Electronics in Ibadan, Nigeria. IOSR Journal of Business and Management, 11(4), 54-58.
Lee, J., Park, D. H., & Han I. (2008). The effect of negative online consumer reviews on product attitude: An information processing view. Electronic Commerce Research and Applications, 7(3), 341-352.
Lee, M. Y. (2016). On the Durbin-Watson statistic based on a Z-test in large samples. International Journal of Computa-tional Economics and Econometrics, 6(1), 114-121.
Leo, C., Bennett, R., & Hartel, C. E. (2005). Cross-cultural differences in consumer decision-making styles. Cross Cultur-al Management, 12(3), 32-61.
Lim, Y. J., Osman, A., Salahuddin, S. N., Romle, A. R., & Abdullah, S. (2016). Factors influencing online shopping behav-ior: The mediating role of purchase intention. Procedia – Economics and Finance, 35, 401-410.
Michelle, Y. (2018). Electronic word of mouth influence on consumer purchase intention. Journal of Fundamental and Applied Sciences, 10(3S), 126-141.
Ministry of Higher Education and Scientific Research. (2019).السنوي الإحصائي التقرير 2018/2017 [Annual statistical report, 2017-2019]. Amman: Ministry of Higher Education and Scientific Research. http://www.mohe.gov.jo/ar/statistics/statistics2017-2018%20v5.pdf
Murali, S., Pugazhendhi, S., & Muralidharan, C. (2016). Modeling and investigating the relationship of after-sales service quality with customer satisfaction, retention and loyalty: A case study of home appliances business. Journal of Retail-ing and Consumer Services, 30, 67-83.
Mustafa, S., & Al-Abdallah, G. (2020). The evaluation of traditional communication channels and its impact on purchase decision, Management Science Letters, 10(7), 1-12
Mustikasari, A., & Widaningsih, S. (2018). The influence of viral marketing toward brand awareness and purchase deci-sion. Advances in Economics, Business and Management Research, 65, 647-650.
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