How to cite this paper
Suleman, D., Sabil, S., Rusiyati, S., Sari, I., Rachmawati, S., Nurhayaty, E & Parancika, R. (2021). Exploring the relationship between trust, ease of use after purchase and switching re-purchase intention.International Journal of Data and Network Science, 5(3), 465-470.
Refrences
Bao, H., Li, B., Shen, J., & Hou, F. (2016). Repurchase intention in the Chinese e-marketplace: Roles of interactivity, trust and perceived effectiveness of e-commerce institutional mechanisms. Industrial Management & Data Systems, 116(8), 1759–1778.
Bianchi, C., & Andrews, L. (2012). Risk, trust, and consumer online purchasing behaviour: A Chilean perspective. International Marketing Review, 29(3), 253–275. https://doi.org/10.1108/02651331211229750
Bulut, Z. A. (2016). Determinants of Repurchase Intention in Online Shopping: A Turkish Consumer’s Perspective. International Journal of Business and Social Science, 6(10), 55–63.
Bupalan, K., Rahim, S. A., Ahmi, A., & Rahman, N. A. A. (2018). Consumers’ Repurchase Intention towards Counterfeit Products. International Journal of Supply Chain Management, 8(3), 973–981.
Bulut, Z. A. (2016). Determinants of Repurchase Intention in Online Shopping: A Turkish Consumer’s Perspective. International Journal of Business and Social Science, 6(10), 55–63.
Bupalan, K., Rahim, S. A., Ahmi, A., & Rahman, N. A. A. (2018). Consumers’ Repurchase Intention towards Counterfeit Products. International Journal of Supply Chain Management, 8(3), 973–981.
Dutta, B. (2016). Exploring the Factors of Consumer Repurchase Intention in Online Shopping. International Journal of Computer Science and Information Security (IJCSIS), 14(12), 520–543.
Gupta, N. (2020). The Effect of Technology Acceptance on Online Customers’ Repurchase Intention. Asian Journal of Management, 11(3).
Larasetiati, M., & Ali, H. (2019). Model of Consumer Trust: Analysis of Perceived Usefulness and Security toward Repurchase Intention in Online Travel Agent. Saudi Journal of Economics and Finance, 350–357.
Liang, L.J., Choi, H. C., & Jopen, M. (2018). Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management, 69, 41–48.
Liang, Y., Lee, S.-H., & Workman, J. E. (2018). Extending the Technology Acceptance Model to Consumer Perceptions of Fashion AI. International Textile and Apparel Association (ITAA) Annual Conference Proceedings, Pp. 1-3.
Cho, E., & Son, J. (2019). The effect of social connectedness on consumer adoption of social commerce in apparel shopping. Fashion and Textiles, 6(1), Pp. 1-17. https://doi.org/10.1186/s40691-019-0171-7
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
Dutta, B. (2016). Exploring the Factors of Consumer Repurchase Intention in Online Shopping. International Journal of Computer Science and Information Security (IJCSIS), 14(12), 520–543.
Fortes, N., & Rita, P. (2016). Privacy concerns and online purchasing behaviour: Towards an integrated model. European Research on Management and Business Economics, 22(3), 167–176. https://doi.org/10.1016/j.iedeen.2016.04.002
Gupta, N. (2020). The Effect of Technology Acceptance on Online Customers’ Repurchase Intention. Asian Journal of Management, 11(3). https://doi.org/10.5958/2321-5763.2020.00054.2
Hsu, C. L., Lin, J. C. C., & Chiang, Sen, H. (2013). The effects of blogger recommendations on customers’ online shopping intentions. Internet Research, 23(1), 69–88. https://doi.org/10.1108/10662241311295782
Hsu, M. H., Chuang, L. W., & Hsu, C. S. (2014). Understanding online shopping intention: The roles of four types of trust and their antecedents. Internet Research, 24(3), 332–352. https://doi.org/10.1108/IntR-01-2013-0007
Kotler, P., & Amstrong, G. (2016). Prinsip-prinsip Pemasaran. Edisi13. Jilid 1. Erlangga.
Kotler, P., Kartajaya, H., & Setiawan, I. (2019). Marketing 4.0: Moving From Traditional To Digital. In Gramedia. PT. Gramedia Pustaka Utama. https://doi.org/10.1142/9789813275478_0004
Larasetiati, M., & Ali, H. (2019). Model of Consumer Trust: Analysis of Perceived Usefulness and Security toward Repurchase Intention in Online Travel Agent. Saudi Journal of Economics and Finance, 350–357.
Liang, L.J., Choi, H. C., & Jopen, M. (2018). Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management, 69, 41–48.
Liang, Y., Lee, S.-H., & Workman, J. E. (2018). Extending the Technology Acceptance Model to Consumer Perceptions of Fashion AI. International Textile and Apparel Association (ITAA) Annual Conference Proceedings, Pp. 1-3.
Philip, K., & Keller, K. L. (2016). Marketing Management 16 edition. Pearson Prentice Hall.
Rusiyati, S., Suleman, D., Riftiasari, D., Suharyadi, D., Marwansyah, S., & Sabil, S. (2021). How Enjoyment, Trust in Intention when choosing a shopping place. Dinasti International Journal of Management Science, 2(4), 551–560.
Setyorini, R., & Nugraha, R. P. (2016). The effect of trust towards online repurchase intention with perceived usefulness as an intervening variable: A Study on KASKUS Marketplace Customers. The Asian Journal of Technology Management (AJTM), 9(1), 1–7.
Shabrina, R., & Zaki, B. (2019). The Influence of Perceived Usefulness, Ease of Use, Attitude, Self-efficacy, and Subjective Norms Toward Intention to Use Online Shopping. International Business and Accounting Research Journal, 3(1), 1–14.
Sugiyono. (2013). Metode penelitian manajemen. Badan Penerbit Universitas Diponegoro.
Suleman, D. (2014). PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA RESTAURANT MY BENTO. Perspektif, 12(2). https://doi.org/DOI: https://doi.org/10.31294/jp.v12i2.1143
Suleman, D. (2018). Faktor Penentu Keputusan Konsumen Indonesia MemilihTempat Belanja Disebuah E-Commerce (Theory of Planned Behavior). Jurnal JDM, I(02), 1–9. http://journal.mercubuana.ac.id/index.php/jdm/article/view/4120
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020a). Consumer Factors in Choosing Shopping Place in 4.0. JURNAL MANAJEMEN DAN BISNIS SRIWIJAYA, 17(4), 193–198.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020b). Faktor konsumen dalam memilih tempat belanja di Era 4.0. At-Tijaroh, 6(1), Pp : 37-44.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020c). Strategi memenangkan persaingan bisnis berbasis perilaku konsumen untuk produk fashion. Lembaga pendidikan dan pelatihan balai insan cendekia.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. A. (2019). Perceived Ease of Use, Trust and Risk toward Attitude and Intention in Shopping for Online Fashion Products In Indonesia. Archives of Business Research, 7(4), 240-253.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. A. (2020d). Pembeda Konsumen Dalam Memilih Tempat Belanja Offline Vs Online. Ecodemica, 4(2), 275–282.
Suleman, D., Suharyadi, D., Marwansyah, S., Rachmawati, S., Rusiyati, S., & Sabil, S. (2020). The effect of ease of use, risks towards consumer decisions when shopping online. Dinasti International Journal of Economics, Finance & Accounting, 1(4), 722–726. https://doi.org/DOI:10.38035/DIJEFA
Suleman, D., Suharyadi, D., Rusiyati, S., Sabil, Riftiasari, D., & Marwansyah, S. (2020). How trust,risk toward attitude when shopping retail online. Dinasti International Journal of Education Management and Social Science, 1(4), Pp :487-492.
Suleman, D., Zuniarti, I., Marginingsih, R., Sabil, Nurhayaty, E., Rachmawati, S., Pramularso, E. Y., & Sari, I. (2019). Competition between offline and online stores: when it comes to shopping for fashion products, which store will be the choice of Indonesian consumers? International Conference on Global Innovation and Trends in Economy, 1–14.
Suleman, D., Zuniarti, I., Marginingsih, R., Susilowati, I. H., Sari, I., Sabil, S., & Nurhayaty, E. (2020). The effect of decision to purchase on shop fashion product in Indonesia mediated by attitude to shop. Management Science Letters, 11(1), 111–116. https://doi.org/doi: 10.5267/j.msl.2020.8.024
Suleman, D., Zuniarti, I., & Sabil, S. (2019). Consumer Decisions toward Fashion Product Shopping in Indonesia: The effects of Attitude, Perception of Ease of Use, Usefulness, and Trust. Management Dynamics in the Knowledge Economy, 7(2), 133–146. https://doi.org/10.25019/mdke/7.2.01
Suleman, D., Zuniarti, I., Setyaningsih, E. D., Yanti, V. A., Susilowati, I. H., Sari, I., Marwansyah, S., Hadi, S. sudarmono, & Lestiningsih, A. S. (2019). Decision Model Based on Technology Acceptance Model (Tam) for Online Shop Consumers in Indonesia. Academy of Marketing Studies Journal, 23(4), 1-14.
Tandon, U., Mittal, A., & Manohar, S. (2020). Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention. Electron Markets. https://doi.org/https://doi.org/10.1007/s12525-020-00436-1
Wen, C., Prybutok, victor r, & Xu, C. (2011). An Integrated Model for Customer Online Repurchase Intention. Journal of Computer Information Systems, 52(1), 14–23.
Xiang, L., Zheng, X., Lee, M. K. O., & Zhao, D. (2016). Exploring consumers’ impulse buying behavior on social commerce platform: The role of parasocial interaction. International Journal of Information Management, 36(3), 333–347.
Yadav, R., Sharma, S. K., & Tarhini, A. (2016). A multi-analytical approach to understand and predict the mobile commerce adoption. Journal of Enterprise Information Management, 29(2), 222–237. https://doi.org/10.1108/JEIM-04-2015-0034
Zeba, F., & Ganguli, S. (2016). Word-of-mouth, trust, and perceived risk in online shopping: An extension of the technology acceptance model. International Journal of Information Systems in the Service Sector, 8(4), 17–32.
Zuniarti, I., Suleman, D., Rachmawati, S., Sabil, & Rusiyati, S. (2020). How Ease of use, usefullness toward attitude of shopping at online retail. Dinasti International Journal of Education Management and Social Science, 1(4), 448-453.
Bianchi, C., & Andrews, L. (2012). Risk, trust, and consumer online purchasing behaviour: A Chilean perspective. International Marketing Review, 29(3), 253–275. https://doi.org/10.1108/02651331211229750
Bulut, Z. A. (2016). Determinants of Repurchase Intention in Online Shopping: A Turkish Consumer’s Perspective. International Journal of Business and Social Science, 6(10), 55–63.
Bupalan, K., Rahim, S. A., Ahmi, A., & Rahman, N. A. A. (2018). Consumers’ Repurchase Intention towards Counterfeit Products. International Journal of Supply Chain Management, 8(3), 973–981.
Bulut, Z. A. (2016). Determinants of Repurchase Intention in Online Shopping: A Turkish Consumer’s Perspective. International Journal of Business and Social Science, 6(10), 55–63.
Bupalan, K., Rahim, S. A., Ahmi, A., & Rahman, N. A. A. (2018). Consumers’ Repurchase Intention towards Counterfeit Products. International Journal of Supply Chain Management, 8(3), 973–981.
Dutta, B. (2016). Exploring the Factors of Consumer Repurchase Intention in Online Shopping. International Journal of Computer Science and Information Security (IJCSIS), 14(12), 520–543.
Gupta, N. (2020). The Effect of Technology Acceptance on Online Customers’ Repurchase Intention. Asian Journal of Management, 11(3).
Larasetiati, M., & Ali, H. (2019). Model of Consumer Trust: Analysis of Perceived Usefulness and Security toward Repurchase Intention in Online Travel Agent. Saudi Journal of Economics and Finance, 350–357.
Liang, L.J., Choi, H. C., & Jopen, M. (2018). Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management, 69, 41–48.
Liang, Y., Lee, S.-H., & Workman, J. E. (2018). Extending the Technology Acceptance Model to Consumer Perceptions of Fashion AI. International Textile and Apparel Association (ITAA) Annual Conference Proceedings, Pp. 1-3.
Cho, E., & Son, J. (2019). The effect of social connectedness on consumer adoption of social commerce in apparel shopping. Fashion and Textiles, 6(1), Pp. 1-17. https://doi.org/10.1186/s40691-019-0171-7
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
Dutta, B. (2016). Exploring the Factors of Consumer Repurchase Intention in Online Shopping. International Journal of Computer Science and Information Security (IJCSIS), 14(12), 520–543.
Fortes, N., & Rita, P. (2016). Privacy concerns and online purchasing behaviour: Towards an integrated model. European Research on Management and Business Economics, 22(3), 167–176. https://doi.org/10.1016/j.iedeen.2016.04.002
Gupta, N. (2020). The Effect of Technology Acceptance on Online Customers’ Repurchase Intention. Asian Journal of Management, 11(3). https://doi.org/10.5958/2321-5763.2020.00054.2
Hsu, C. L., Lin, J. C. C., & Chiang, Sen, H. (2013). The effects of blogger recommendations on customers’ online shopping intentions. Internet Research, 23(1), 69–88. https://doi.org/10.1108/10662241311295782
Hsu, M. H., Chuang, L. W., & Hsu, C. S. (2014). Understanding online shopping intention: The roles of four types of trust and their antecedents. Internet Research, 24(3), 332–352. https://doi.org/10.1108/IntR-01-2013-0007
Kotler, P., & Amstrong, G. (2016). Prinsip-prinsip Pemasaran. Edisi13. Jilid 1. Erlangga.
Kotler, P., Kartajaya, H., & Setiawan, I. (2019). Marketing 4.0: Moving From Traditional To Digital. In Gramedia. PT. Gramedia Pustaka Utama. https://doi.org/10.1142/9789813275478_0004
Larasetiati, M., & Ali, H. (2019). Model of Consumer Trust: Analysis of Perceived Usefulness and Security toward Repurchase Intention in Online Travel Agent. Saudi Journal of Economics and Finance, 350–357.
Liang, L.J., Choi, H. C., & Jopen, M. (2018). Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management, 69, 41–48.
Liang, Y., Lee, S.-H., & Workman, J. E. (2018). Extending the Technology Acceptance Model to Consumer Perceptions of Fashion AI. International Textile and Apparel Association (ITAA) Annual Conference Proceedings, Pp. 1-3.
Philip, K., & Keller, K. L. (2016). Marketing Management 16 edition. Pearson Prentice Hall.
Rusiyati, S., Suleman, D., Riftiasari, D., Suharyadi, D., Marwansyah, S., & Sabil, S. (2021). How Enjoyment, Trust in Intention when choosing a shopping place. Dinasti International Journal of Management Science, 2(4), 551–560.
Setyorini, R., & Nugraha, R. P. (2016). The effect of trust towards online repurchase intention with perceived usefulness as an intervening variable: A Study on KASKUS Marketplace Customers. The Asian Journal of Technology Management (AJTM), 9(1), 1–7.
Shabrina, R., & Zaki, B. (2019). The Influence of Perceived Usefulness, Ease of Use, Attitude, Self-efficacy, and Subjective Norms Toward Intention to Use Online Shopping. International Business and Accounting Research Journal, 3(1), 1–14.
Sugiyono. (2013). Metode penelitian manajemen. Badan Penerbit Universitas Diponegoro.
Suleman, D. (2014). PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA RESTAURANT MY BENTO. Perspektif, 12(2). https://doi.org/DOI: https://doi.org/10.31294/jp.v12i2.1143
Suleman, D. (2018). Faktor Penentu Keputusan Konsumen Indonesia MemilihTempat Belanja Disebuah E-Commerce (Theory of Planned Behavior). Jurnal JDM, I(02), 1–9. http://journal.mercubuana.ac.id/index.php/jdm/article/view/4120
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020a). Consumer Factors in Choosing Shopping Place in 4.0. JURNAL MANAJEMEN DAN BISNIS SRIWIJAYA, 17(4), 193–198.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020b). Faktor konsumen dalam memilih tempat belanja di Era 4.0. At-Tijaroh, 6(1), Pp : 37-44.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020c). Strategi memenangkan persaingan bisnis berbasis perilaku konsumen untuk produk fashion. Lembaga pendidikan dan pelatihan balai insan cendekia.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. A. (2019). Perceived Ease of Use, Trust and Risk toward Attitude and Intention in Shopping for Online Fashion Products In Indonesia. Archives of Business Research, 7(4), 240-253.
Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. A. (2020d). Pembeda Konsumen Dalam Memilih Tempat Belanja Offline Vs Online. Ecodemica, 4(2), 275–282.
Suleman, D., Suharyadi, D., Marwansyah, S., Rachmawati, S., Rusiyati, S., & Sabil, S. (2020). The effect of ease of use, risks towards consumer decisions when shopping online. Dinasti International Journal of Economics, Finance & Accounting, 1(4), 722–726. https://doi.org/DOI:10.38035/DIJEFA
Suleman, D., Suharyadi, D., Rusiyati, S., Sabil, Riftiasari, D., & Marwansyah, S. (2020). How trust,risk toward attitude when shopping retail online. Dinasti International Journal of Education Management and Social Science, 1(4), Pp :487-492.
Suleman, D., Zuniarti, I., Marginingsih, R., Sabil, Nurhayaty, E., Rachmawati, S., Pramularso, E. Y., & Sari, I. (2019). Competition between offline and online stores: when it comes to shopping for fashion products, which store will be the choice of Indonesian consumers? International Conference on Global Innovation and Trends in Economy, 1–14.
Suleman, D., Zuniarti, I., Marginingsih, R., Susilowati, I. H., Sari, I., Sabil, S., & Nurhayaty, E. (2020). The effect of decision to purchase on shop fashion product in Indonesia mediated by attitude to shop. Management Science Letters, 11(1), 111–116. https://doi.org/doi: 10.5267/j.msl.2020.8.024
Suleman, D., Zuniarti, I., & Sabil, S. (2019). Consumer Decisions toward Fashion Product Shopping in Indonesia: The effects of Attitude, Perception of Ease of Use, Usefulness, and Trust. Management Dynamics in the Knowledge Economy, 7(2), 133–146. https://doi.org/10.25019/mdke/7.2.01
Suleman, D., Zuniarti, I., Setyaningsih, E. D., Yanti, V. A., Susilowati, I. H., Sari, I., Marwansyah, S., Hadi, S. sudarmono, & Lestiningsih, A. S. (2019). Decision Model Based on Technology Acceptance Model (Tam) for Online Shop Consumers in Indonesia. Academy of Marketing Studies Journal, 23(4), 1-14.
Tandon, U., Mittal, A., & Manohar, S. (2020). Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention. Electron Markets. https://doi.org/https://doi.org/10.1007/s12525-020-00436-1
Wen, C., Prybutok, victor r, & Xu, C. (2011). An Integrated Model for Customer Online Repurchase Intention. Journal of Computer Information Systems, 52(1), 14–23.
Xiang, L., Zheng, X., Lee, M. K. O., & Zhao, D. (2016). Exploring consumers’ impulse buying behavior on social commerce platform: The role of parasocial interaction. International Journal of Information Management, 36(3), 333–347.
Yadav, R., Sharma, S. K., & Tarhini, A. (2016). A multi-analytical approach to understand and predict the mobile commerce adoption. Journal of Enterprise Information Management, 29(2), 222–237. https://doi.org/10.1108/JEIM-04-2015-0034
Zeba, F., & Ganguli, S. (2016). Word-of-mouth, trust, and perceived risk in online shopping: An extension of the technology acceptance model. International Journal of Information Systems in the Service Sector, 8(4), 17–32.
Zuniarti, I., Suleman, D., Rachmawati, S., Sabil, & Rusiyati, S. (2020). How Ease of use, usefullness toward attitude of shopping at online retail. Dinasti International Journal of Education Management and Social Science, 1(4), 448-453.