The primary objective of this study was to examine the antecedents of digital transformation (DT) within multinational corporations (MNCs) in Malaysia, from the perspectives of corporate managers. Amidst limited research on DT within the MNC context, this paper examines the key drivers of DT in Malaysian MNCs. A quantitative method using non-probability sampling was used to gather the required data via the distribution of questionnaires among the MNCs’ managers. To evaluate the underlying theoretical model based on the collected data, we chose SmartPLS as the preferred method. Findings revealed that business value, digital leadership, inter-functional coordination and decision-making quality were significant drivers of DT, while DT exerted a positive influence on business performance. However, collaborative innovation did not have a significant relationship with digital transformation adoption in MNCs. The findings offer novel insights for both academics and international corporate managers, enhancing their understanding of the drivers behind DT adoption from the perspective of managers within MNCs in Malaysia.

The primary objective of this paper is to investigate the impact of the recruitment process on the organizational performance. It has been hypothesized in this study that an effective recruitment process could enhance the organizational process. After critically reviewing the literature, the study finds employee commitment as a key factor which affects the relationship between recruitment process and organizational performance. Therefore the second objective of the current study is to investigate the mediating role of employee commitment in the relationship between recruitment process and organizational performance. The data is collected from 247 employees of Fujairah National Group of UAE and the structural equation modeling using AMOS is used to analyze the data. The findings of the study show a great deal of agreement with the results. The findings of the study will be helpful for HR practitioners, policymakers and researchers in understanding the relationship between employee commitment, recruitment process, and organizational performance.

The most significant impacts on the environment and society of corporate operations occur in the supply chain. Environmental impacts occur at different stages of the environmental life cycle and relate to the extraction of raw materials from the earth, the processing and manufacturing of building materials, the construction process, operation or use, maintenance and repair, repair and eventual disposal or reuse of materials. Environmental phenomena of climate change or global warming are the result of human practice. Global warming causes an increase in ocean temperatures and surface of the book, causing melting of polar ice caps and rising sea levels. Another phenomenon of waste and sewage problems has become a national and international problem. Every supply chain activity in a series of production activities has an impact on the environment. Supply chains can have different organizational structures that reflect business relationships or the level of collaboration between chain companies. This study examines the relationship of Life Cycle Assessment (LCA) with Environment Supply Chain Management (ESCM) and Sustainability Supply Chain in Manufacture in Indonesia.

The study investigates the firm’s specific characteristics of manipulated firms in East Asian emerging and developed markets using hand-collected 244 manipulated cases between 2001 and 2017. The empirical analysis is conducted using panel logistic regression to identify which stocks are more likely to be manipulated. Result shows that large and highly liquid firms were more likely to be manipulated in both emerging and developed markets. Additionally, marginal effect shows that firms with high free float and market capitalization had a higher probability of being manipulated in these markets. On the contrary, profitable firms were less likely to be manipulated in both developed and emerging markets. Limited studies have been conducted to empirically identify the characteristics of the manipulated stocks across the developed and emerging markets. The regulator can use these results to identify possible and expected manipulation and to design enforcement rules, accordingly. Further, investors can take into consideration these characteristics of manipulated stocks while designing their portfolio in order to reduce the portfolio risk.

The purpose of this study is to examine the influences of self-identity, subjective norm and attitude on the intention to purchase luxury fashion goods. It also demonstrates how purchase intention influences on customers' intention to pay premium prices for luxury fashion goods. A theoretical model is established and assessed in this study on a sample of luxury fashion consumers in Malaysia. By means of a self-structured questionnaire, 240 valid submissions are included for data analysis with the Smart-PLS software 3.2.0. The results support all hypotheses on the correlation of self-identity, subjective norm and attitude with purchase intention and price premium, except the correlation between self-identity and purchase intention. This is the first research paper investigating self-identity as an antecedent of purchase intention, and price premium as a consequence of purchase intention. It also justifies the behavior of luxury fashion consumers with regards to luxury fashion products. Findings from this study may help marketers develop effective strategies which would yield them a competitive advantage within the luxury fashion market.

Over the years, substantial efforts have been given for exploring the halal concepts particularly, in the aspect of consumable goods and services. Concerning the issue of halal cosmetic products, the majority of the studies were undertaken until the stage of consumers’ purchase intention only. Comparatively, only few studies were found in the area of pertaining to Muslims’ purchase behavior of halal cosmetic products. Hence, this study can be considered significant in the sense that it tries to bridge this gap in the existing literature. Therefore, this study gives some new insights to the current body of knowledge by focusing on purchase behavior of halal cosmetics. The findings of the study demonstrate that attitude, perceived behavioral control, and religiosity had significant relationships with purchase intention, whereas subjective norm had an insignificant relationship. Ultimately, the findings would be helpful for generating future researches and offering supplementary resources, especially in the Malaysian context.

This paper aimed to examine a conceptual model for the relationships between hospital service quality, patient satisfaction, hospital utilization, and hospital financial performance. A total of 176 hospitals was selected from California State for this study. The standardized performance measures were used together with precisely defined specifications and standardized data collection protocols. First, an exploratory factor analysis with Varimax rotation was performed. The measurement prop-erties were then assessed in a confirmatory factor analysis (CFA). The analysis results show that quality had a significant effect on satisfaction, which, in turn, affected the financial performance. The results provide support for the previous findings indicated that service quality was positively associated with patient satisfaction and that satisfaction and utilization had a significant positive effect on financial performance. The analysis results provide support for the previous findings that hospital service quality is positively related to patient satisfaction. The findings also show that patient satisfaction and hospital utilization have a significant positive effect on hospital financial performance.

This paper focuses on the impact of strategic leadership on operational strategy and organizational performance of the automobile industry in Malaysia with a particular focus on Proton (Perusahaan Otomobil Malaysia). Since the mid-1980s a growing body of research on leadership has focused on strategic leadership, in contrast to managerial and visionary leadership. It has focused on how lead-ers make decisions in the short term that guarantees long-term viability of the organization. Senior leaders also have the ability to align human resources in an effective way directly to the business strategy. This article focuses on how national car manufacturer, Proton, exercises strategic leadership to influence its operational strategy and performance. It examines both dependent and inde-pendent variables that influence on strategic leadership with implications for future research.

The aim of this study is to investigate the effect of the application of service quality on patient satisfaction in Jordanian hospitals using the SERVQUAL model. The study uses samples from Al Hussein Military Hospital in Jordan, where 350 questionnaires were distributed to the admitted patients. The study implements structural equation modeling to examine the effects of the SERVQUAL components; namely tangible, reliable, assurance, empathy and responsiveness on customer satisfaction. The results show that quality of service dimensions affected patient satisfaction. Moreover, the SERVQUAL model also appeared as an appropriate tool for assessing the quality of hospital medical services.

The aim of this research is to understand the effect of product quality, medical price and staff skill on patient’s loyalty through cultural impact in medical tourism. In this study, three exogenous con-structs; namely product quality, medical price, and staff skill constructs were adopted to find their effects on patient’s loyalty. Meanwhile, the cultural impact is also adopted as a mediator construct. This study uses confirmatory approach as Covariance based Structural Equation Modeling (CBSEM) for testing the research hypotheses. The study explores inbound medical tourists loyalty from 324 respondents sampled comprised from different countries using stratified sampling. In terms of the direct effect, the method reveals that medical price and staff skill had positive significant effects on cultural impact and patient loyalty. In terms of indirect effect, the cultural impact mediates the relationships between product quality, medical price, and staff skills on patient’s loyalty.