The purpose of this study was to determine the effect of service quality and marketing mix on customer satisfaction and repurchase intention. The sampling method used in this research is non-probability sampling with purposive sampling technique. The total sample in this study was 212 respondents. Methods of data collection using an online questionnaire. The data analysis used is instrument validity and reliability test, classical assumption test, hypothesis test and path analysis using SPSS 25.0 for windows program. The results of this study indicate that all items for each variable are valid and reliable. Both structural models meet the criteria for the classical assumption test with no multicollinearity, heteroscedasticity, and normality assumption. Based on the results of the t test for the service quality variable, it has a significant effect on customer satisfaction. The marketing mix variable has a significant effect on customer satisfaction and repurchase intention. The service quality and the customer satisfaction also have significant effects on repurchase intention.

Leadership is an important factor in providing direction to employees and it can improve employee performance, significantly. When a leader can grow the employees’ confidence in carrying out their respective duties, he/she contributes to the performance of the organization. In addition to leadership, job satisfaction is also an important factor which influences on employee performance. To be able to maintain existing resources, companies are required to increase employee satisfaction, increase employee organizational commitment and provide job security for employees. This study aims to analyze the influence of leadership on job satisfaction, analyze the influence of leadership on employee performance, study the effect of job satisfaction on employee performance and analyze job satisfaction as a mediate leadership on employee performance based on path analysis. The result of the analysis shows that leadership influenced job satisfaction and employee performance while job satisfaction affects performance. Finally, the results indicate that job satisfaction mediated the effect of leadership on employee performance.

The present paper aims to examine and analyze: 1) the effect of farmers’ work motivation on their performance; 2) the effect of information technology on farmers’ performance; 3) the effect of farmers’ work motivation on their performance as moderated by local knowledge; and 4) the effect of information technology utilization on farmers’ performance as moderated by local knowledge. Our study population comprised of all farmers registered as members of farmer association in Tirtomartani Village, Sleman Regency, Yogyakarta. We adopt cluster random sampling as the sampling method and use a sample of 102 respondents. Data were collected using a four-point Likert scale and analyzed using smartPLS 3.0. The results indicate that: 1) work motivation had a positive effect on farmers’ performance; 2) utilization of information technology had a positive effect on farmers’ performance; 3) local knowledge did not moderate the relationship between work motivation and farmers’ performance; and 4) local knowledge moderated the relationship between utilization of information technology and farmers’ performance.

This study aims to examine the effect of relationship value and test the moderating effect of relationship age on performance in a manufacturer-retailer relationship. Relationship value is identified from four dimensions – personal, financial, knowledge, and strategic value, each of which is indicated in different outcomes. This research presents a new taxonomy that can be used for manufacturers from retailers' perceptions of what counts as relationship value. Furthermore, this study explores the effect of relationship age on the relationship value and performance. Data were collected from 259 retailers from paint and chemical stores in Indonesia, through a structured questionnaire, and collected quantitative data were analyzed through structural equation modeling (SEM). The analysis of the sample suggests a positive relation-ship between relationship value and performance. This research shows the impact of relation-ship age into a short-term and long-term relationship. Relationship age did not strengthen the positive relationship between relationship value and performance. Findings suggest that manufacturers should invest more time and effort in relationship value drivers with their key retailers to enhance their relationships with those retailers.

This study aimed to determine the effect of overtime, job stress, and workload on turnover intention. This is a quantitative study with a sample collection method using a purposive sampling in PT. Ungaran Sari Garmen, Indonesia. Data collection was carried out by the method of observation, documentation, and questionnaires. The data obtained were then processed and analyzed with ordinary least square regression model. The results show that overtime, job stress, and workload significantly affected the turnover intention. Adjusted R2 value of this study was 0.776, which means overtime, job stress, and workload explained the turnover intention of 77.6%, and 22.4% was influenced by other variables.

The research objective is to analyze the effect of women's empowerment, bricolage, and entrepreneurial orientation, in improving business performance and life satisfaction perceived by women entrepreneurs through subjective well-being. The sampling technique used is non-probability sampling and data collection methods through non-behavioral observation, structured interviews, and in-depth interviews. The research data were sourced from primary data through questionnaires and interviews and used a sample of 113 weaving entrepreneurs in Bali Province. Data analysis techniques with descriptive statistics and Structural Equations Model using Partial Least Square. The results showed that: women's empowerment and entrepreneurial orientation influences business networks. Entrepreneurial orientation, business networks and bricolage have a significant effect on business performance. Empowering women has no significant effect on business performance. But overall, women's empowerment, entrepreneurial orientation, business networks and business performance have a significant effect on subjective well-being. Bricolage strengthens the role of women's empowerment in the business performance of weaving owners. The positive influence of women's empowerment and entrepreneurial orientation through business networks on business performance and subjective well-being. Business performance mediates the influence of women's empowerment, entrepreneurial orientation, and business networks on subjective well-being.

This study aims to review the factors which influence the form of green advertising and their impacts on green awareness improvement. The study is conducted with 200 students from Indonesia and Malaysia as respondents. Data from respondents is obtained through a questionnaire, and it is analyzed by two stages, which are confirmatory factor analysis and structural equation model. It emphasizes the results conducted two research hypotheses based on the t-value. The research results state that respondents’ point of view associated with the media of green advertising was different between Indonesia and Malaysia, but the issue used in green advertising had similarities. It has known that green advertising is advertising media, which is formed from three dimensions; namely green theme, green impact, and green message. Furthermore, it is found that green advertising had an impact on green awareness improvement. The finding of this research is useful for a company that uses green marketing strategy, considering the factors assumed to be important from green advertising to improve customer green awareness on environmentally friendly products.

Organizational citizenship behavior (OCB) has received a great deal of attention among researchers recently given the practical importance and its implication for the organizations. Building on a theoretical framework that links characteristics of leader and perception of individuals and their work settings to organizational commitment (OC) and citizenship behavior, the objective of this study was to investigate the relationship between spiritual leadership, job attitudes, and organizational citizenship behavior among lecturers at Islamic University. A cross-sectional design was used to meet the objectives set. Data were collected through the administration of questionnaires to 170 lecturers from Islamic University in Malang. Data were collected through 5 questionnaires in which participants completed measures of spiritual leadership, job satisfaction, organizational commitment, and OCBs. Results showed that one of the seven hypotheses proposed was rejected in this study. The results of structural equation modeling indicated a direct effect between spiritual leadership and OCB, and an indirect effect of organizational commitment on the relationship between spiritual leadership and job satisfaction toward OCB. The implications of these findings, as well as directions for future research, are addressed.

The purpose of the study is to analyze the effects of Transformational Leadership, Power Distance and Followership on the Capability of Officers' Decision Making in Kostrad. The research method used is the survey method which is taken from 293 respondents and associative research explanations using the quantitative research. The study uses path analysis as the data analysis techniques. The results of the study show that (1) Transformational Leadership had a direct positive effect in Decision Making Capabilities, (2) Power Distance had a direct positive effect in Decision Making Capabilities, (3) Followership had a direct positive effect in Decision Making Capabilities, (4) Transformational leadership had a direct positive in Followership, (5) Power Distance had a direct positive effect in Followership, (6) Transformational leadership had a direct positive effect in Decision Making Capabilities had a direct positive effect in Power Distance, (7) Transformational leadership did not have any effect through the Power Distance mediation variable, (8) Transformational leadership had a positive indirect effect in Decision Making Capabilities through mediation in Followership variables. (9) Power Distance had an indirect positive effect in Decision Making Capabilities through mediation in Followership variables.

This research paper aims to find out the impact of entrepreneurial education and entrepreneurial training on the performance of women entrepreneurs in Indonesia by considering the moderating role of personal characteristics. A quantitative research method has been adopted in this research. The instrument used for collecting primary data was a Likert-scale based survey questionnaire which included close-ended questions. A sample of 376 women was drawn from the population. The statistical analysis has been carried out via Smart PLS where structural equation modelling has been used. There are different techniques used to effectively interpret the data and test the hypothesis of the research paper including confirmatory factor analysis, discriminant validity, and path analysis. The current study confirms that there is a significant and positive impact of entrepreneurial education on the performance of women entrepreneurs. However, the study contradicts the findings of the prior studies when it was determined that there had been no significant impact of entrepreneurial training on the performance of women entrepreneurs in the context of the Indonesian entrepreneurial sector. The moderating effect of personal characteristics for this research was found to be insignificant.