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How to cite this paper
APA: Alshurideh, M., Al-Hadrami, A., Alquqa, E., Alzoubi, H., Hamadneh, S & Kurdi, B. (2023). The effect of lean and agile operations strategy on improving order-winners: Empirical evidence from the UAE food service industry. Uncertain Supply Chain Management, 11(1), 87-94.
Chicago/Turabian: Alshurideh, M., Al-Hadrami, A., Alquqa, E., Alzoubi, H., Hamadneh, S & Kurdi, B. 2023. "The effect of lean and agile operations strategy on improving order-winners: Empirical evidence from the UAE food service industry." Uncertain Supply Chain Management 11, no. 1 (2023): 87-94.
AMA: Alshurideh, M., Al-Hadrami, A., Alquqa, E., Alzoubi, H., Hamadneh, S & Kurdi, B. The effect of lean and agile operations strategy on improving order-winners: Empirical evidence from the UAE food service industry. Uncertain Supply Chain Management. 2023;11(1):87-94.
References
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Aburayya, A., Alshurideh, M., Alawadhi, D., Alfarsi, A., Taryam, M., & Mubarak, S. (2020). An Investigation of the Effect of Lean Six Sigma Practices on Healthcare Service Quality and Patient Satisfaction: Testing the Mediating Role of Service Quality in Dubai Primary Healthcare Sector. Journal of Advanced Research in Dynamical and Control Systems, 12(8), 56–72.
Ahmed, W., & Huma, S. (2021). Impact of lean and agile strategies on supply chain risk management. Total Quality Management and Business Excellence, 32(1–2), 33–56. https://doi.org/10.1080/14783363.2018.1529558
Al-Dmour, R., AlShaar, F., Al-Dmour, H., Masa’deh, R., & Alshurideh, M. T. (2021). The Effect of Service Recovery Justices Strategies on Online Customer Engagement Via the Role of “Customer Satisfaction” During the Covid-19 Pandemic: An Empirical Study. The Effect of Coronavirus Disease (COVID-19) on Business Intelligence, 334, 346–325.
Al Kurdi, Barween, Elrehail, H., Alzoubi, H., Alshurideh, M., & Al-Adaileh, R. (2021). The Interplay Among HRM Practices, Job Satisfaction and Intention to Leave: An Empirical Investigation. Journal of Legal, Ethical and Regulatory Issues, 24(1), 1–14.
Alolayyan, M., Al-Qudah, M., Hunitie, M., Akour, I., Alneimat, S., Al-Hawary, S., & Alshurideh, M. (2022). Validating the operational flexibility dimensions in the medical service sectors. Uncertain Supply Chain Management, 10(4), 1397–1404.
Alolayyan, M., Al-Rwaidan, R., Hamadneh, S., Ahmad, A., AlHamad, A., Al-Hawary, S., & Alshurideh, M. (2022). The mediating role of operational Flexibility on the relationship between quality of health information technology and management capability. Uncertain Supply Chain Management, 10(4), 1131–1140.
Alshurideh, M. (2014). Do we care about what we buy or eat? A practical study of the healthy foods eaten by Jordanian youth. International Journal of Business and Management, 9(4), 65.
AlShurideh, M., Alsharari, N. M., & Al Kurdi, B. (2019). Supply Chain Integration and Customer Relationship Management in the Airline Logistics. Theoretical Economics Letters, 9(02), 392–414.
Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Ghazal, T. M., Said, R. A., AlHamad, A. Q., Hamadneh, S., Sahawneh, N., & Al-kassem, A. H. (2022). Fuzzy assisted human resource management for supply chain management issues. Annals of Operations Research, 1–19.
Alshurideh, Muhammad, Masa’deh, R., & Alkurdi, B. (2012). The effect of customer satisfaction upon customer retention in the Jordanian mobile market: An empirical investigation. European Journal of Economics, Finance and Administrative Sciences, 47(12), 69–78.
Altamony, H., Masa’deh, R. M. T., Alshurideh, M., & Obeidat, B. Y. (2012). Information systems for competitive advantage: Implementation of an organisational strategic management process. Innovation and Sustainable Competitive Advantage: From Regional Development to World Economies - Proceedings of the 18th International Business Information Management Association Conference, 1, 583–592.
Alwan, M., & Alshurideh, M. (2022). The effect of digital marketing on value creation and customer satisfaction. International Journal of Data and Network Science, 6(4), 1557–1566.
Alzoubi, H. M., Ahmed, G., & Alshurideh, M. (2022). An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction. International Journal of Productivity and Quality Management, 36(2), 169–186.
Ambe, I. M. (2009). Agile supply chain: strategy for competitive advantage. THE PROCEEDINGS OF 5 Th INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE, 659–670.
Carvalho, H., Duarte, S., & Machado, V. C. (2011). Lean, agile, resilient and green: Divergencies and synergies. International Journal of Lean Six Sigma, 2(2), 151–179. https://doi.org/10.1108/20401461111135037
Christopher, M., & Towill, D. (2001). An integrated model for the design of agile supply chains. International Journal of Physical Distribution & Logistics Management, 31(4), 235–246. https://doi.org/10.1108/09600030110394914
Dingsøyr, T., Nerur, S., Balijepally, V., & Moe, N. B. (2012). A decade of agile methodologies: Towards explaining agile software development. Journal of Systems and Software, 85(6), 1213–1221. https://doi.org/10.1016/j.jss.2012.02.033
Gilaninia, S., Taleghani, M., Mousavian, S. J., Kouchaki Tajani, T., Ghoreishi, S. M., Shahidi, S. F., & Zadbagher Seighalani, F. (2011). Comparative study of lean and agile supply chain management along with the optimal model presentation of agile supply chain management. Kuwait Chapter of Arabian Journal of Business and Management Review, 1(4), 46–56.
Gunasekaran, A., Yusuf, Y. Y., Adeleye, E. O., Papadopoulos, T., Kovvuri, D., & Geyi, D. G. (2019). Agile manufacturing: an evolutionary review of practices. International Journal of Production Research, 57(15–16), 5154–5174. https://doi.org/10.1080/00207543.2018.1530478
Hallgren, M. (2007). Manufacturing strategy, capabilities and performance. Institutionen för ekonomisk och industriell utveckling, Linköpings universitet.
Hörte, S. Å., & Ylinenpää, H. (1997). The firm’s and its customers’ views on order‐winning criteria. International Journal of Operations & Production Management, 17(10), 1006–1019.
Inman, R. A., Sale, R. S., Green, K. W., & Whitten, D. (2011). Agile manufacturing: Relation to JIT, operational performance and firm performance. Journal of Operations Management, 29(4), 343–355. https://doi.org/10.1016/j.jom.2010.06.001
Joghee, S., Alzoubi, H. M., Alshurideh, M., & Al Kurdi, B. (2021). The Role of Business Intelligence Systems on Green Supply Chain Management: Empirical Analysis of FMCG in the UAE. The International Conference on Artificial Intelligence and Computer Vision, 539–552.
Krishnamurthy, R., & Yauch, C. A. (2007). Leagile manufacturing: A proposed corporate infrastructure. International Journal of Operations and Production Management, 27(6), 588–604. https://doi.org/10.1108/01443570710750277
Kurdi, B, Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning. Management Science Letters, 10(15), 3561–3570.
Lee, K., Azmi, N., Hanaysha, J. R., & Alzoubi, H. M. (2022). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), 495–510.
Lyons, A. C., & Ma’Aram, A. (2014). An examination of multi-tier supply chain strategy alignment in the food industry. International Journal of Production Research, 52(7), 1911–1925. https://doi.org/10.1080/00207543.2013.787172
Martin, C., & Towill, D. R. (2000). Supply chain migration from lean and functional to agile and customised. Supply Chain Management: An International Journal, 5(4), 206–213.
Morash, E. A. (2001). Supply chain strategies, capabilities, and performance. Transportation Journal, 41(1), 37–54.
Nuseir, M., El Refae, G., & Alshurideh, M. (2021). The impact of social media power on the social commerce intentions: Double mediating role of economic and social satisfaction. Journal of Legal, Ethical and Regulatory Issues, 24(Special Issue 6), 1–15.
Olhager, J. (2003). Strategic positioning of the order penetration point. International Journal of Production Economics, 85(3), 319–329.
Qi, Y., Huo, B., Wang, Z., & Yeung, H. Y. J. (2017). The impact of operations and supply chain strategies on integration and performance. International Journal of Production Economics, 185, 162–174. https://doi.org/10.1016/j.ijpe.2016.12.028
Qrunfleh, S., & Tarafdar, M. (2013). Lean and agile supply chain strategies and supply chain responsiveness: The role of strategic supplier partnership and postponement. Supply Chain Management: An International Journal, 18(6), 571–582. https://doi.org/10.1108/SCM-01-2013-0015
Shakhour, N., Obeidat, B., Jaradat, M., Alshurideh, M., M. (2021). Agile-minded Organizational Excellence: Empirical investigation. Academy of Strategic Management Journal, 20(Special issue 6), 1–25.
Shishan, F., Mahshi, R., Al Kurdi, B., Alotoum, F. J., & Alshurideh, M. T. (2021). Does the Past Affect the Future? An Analysis of Consumers’ Dining Intentions towards Green Restaurants in the UK. Sustainability, 14(1), 1–14.
Stratton, R., & Warburton, R. D. H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85(2), 183–198. https://doi.org/10.1016/S0925-5273(03)00109-9
Sundar, R., Balaji, A. N., & Satheesh Kumar, R. M. (2014). A review on lean manufacturing implementation techniques. Procedia Engineering, 97, 1875–1885. https://doi.org/10.1016/j.proeng.2014.12.341
Yang, M. G., Hong, P., & Modi, S. B. (2011). Impact of lean manufacturing and environmental management on business performance: An empirical study of manufacturing firms. International Journal of Production Economics, 129(2), 251–261. https://doi.org/10.1016/j.ijpe.2010.10.017
Aburayya, A., Alshurideh, M., Alawadhi, D., Alfarsi, A., Taryam, M., & Mubarak, S. (2020). An Investigation of the Effect of Lean Six Sigma Practices on Healthcare Service Quality and Patient Satisfaction: Testing the Mediating Role of Service Quality in Dubai Primary Healthcare Sector. Journal of Advanced Research in Dynamical and Control Systems, 12(8), 56–72.
Ahmed, W., & Huma, S. (2021). Impact of lean and agile strategies on supply chain risk management. Total Quality Management and Business Excellence, 32(1–2), 33–56. https://doi.org/10.1080/14783363.2018.1529558
Al-Dmour, R., AlShaar, F., Al-Dmour, H., Masa’deh, R., & Alshurideh, M. T. (2021). The Effect of Service Recovery Justices Strategies on Online Customer Engagement Via the Role of “Customer Satisfaction” During the Covid-19 Pandemic: An Empirical Study. The Effect of Coronavirus Disease (COVID-19) on Business Intelligence, 334, 346–325.
Al Kurdi, Barween, Elrehail, H., Alzoubi, H., Alshurideh, M., & Al-Adaileh, R. (2021). The Interplay Among HRM Practices, Job Satisfaction and Intention to Leave: An Empirical Investigation. Journal of Legal, Ethical and Regulatory Issues, 24(1), 1–14.
Alolayyan, M., Al-Qudah, M., Hunitie, M., Akour, I., Alneimat, S., Al-Hawary, S., & Alshurideh, M. (2022). Validating the operational flexibility dimensions in the medical service sectors. Uncertain Supply Chain Management, 10(4), 1397–1404.
Alolayyan, M., Al-Rwaidan, R., Hamadneh, S., Ahmad, A., AlHamad, A., Al-Hawary, S., & Alshurideh, M. (2022). The mediating role of operational Flexibility on the relationship between quality of health information technology and management capability. Uncertain Supply Chain Management, 10(4), 1131–1140.
Alshurideh, M. (2014). Do we care about what we buy or eat? A practical study of the healthy foods eaten by Jordanian youth. International Journal of Business and Management, 9(4), 65.
AlShurideh, M., Alsharari, N. M., & Al Kurdi, B. (2019). Supply Chain Integration and Customer Relationship Management in the Airline Logistics. Theoretical Economics Letters, 9(02), 392–414.
Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Ghazal, T. M., Said, R. A., AlHamad, A. Q., Hamadneh, S., Sahawneh, N., & Al-kassem, A. H. (2022). Fuzzy assisted human resource management for supply chain management issues. Annals of Operations Research, 1–19.
Alshurideh, Muhammad, Masa’deh, R., & Alkurdi, B. (2012). The effect of customer satisfaction upon customer retention in the Jordanian mobile market: An empirical investigation. European Journal of Economics, Finance and Administrative Sciences, 47(12), 69–78.
Altamony, H., Masa’deh, R. M. T., Alshurideh, M., & Obeidat, B. Y. (2012). Information systems for competitive advantage: Implementation of an organisational strategic management process. Innovation and Sustainable Competitive Advantage: From Regional Development to World Economies - Proceedings of the 18th International Business Information Management Association Conference, 1, 583–592.
Alwan, M., & Alshurideh, M. (2022). The effect of digital marketing on value creation and customer satisfaction. International Journal of Data and Network Science, 6(4), 1557–1566.
Alzoubi, H. M., Ahmed, G., & Alshurideh, M. (2022). An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction. International Journal of Productivity and Quality Management, 36(2), 169–186.
Ambe, I. M. (2009). Agile supply chain: strategy for competitive advantage. THE PROCEEDINGS OF 5 Th INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE, 659–670.
Carvalho, H., Duarte, S., & Machado, V. C. (2011). Lean, agile, resilient and green: Divergencies and synergies. International Journal of Lean Six Sigma, 2(2), 151–179. https://doi.org/10.1108/20401461111135037
Christopher, M., & Towill, D. (2001). An integrated model for the design of agile supply chains. International Journal of Physical Distribution & Logistics Management, 31(4), 235–246. https://doi.org/10.1108/09600030110394914
Dingsøyr, T., Nerur, S., Balijepally, V., & Moe, N. B. (2012). A decade of agile methodologies: Towards explaining agile software development. Journal of Systems and Software, 85(6), 1213–1221. https://doi.org/10.1016/j.jss.2012.02.033
Gilaninia, S., Taleghani, M., Mousavian, S. J., Kouchaki Tajani, T., Ghoreishi, S. M., Shahidi, S. F., & Zadbagher Seighalani, F. (2011). Comparative study of lean and agile supply chain management along with the optimal model presentation of agile supply chain management. Kuwait Chapter of Arabian Journal of Business and Management Review, 1(4), 46–56.
Gunasekaran, A., Yusuf, Y. Y., Adeleye, E. O., Papadopoulos, T., Kovvuri, D., & Geyi, D. G. (2019). Agile manufacturing: an evolutionary review of practices. International Journal of Production Research, 57(15–16), 5154–5174. https://doi.org/10.1080/00207543.2018.1530478
Hallgren, M. (2007). Manufacturing strategy, capabilities and performance. Institutionen för ekonomisk och industriell utveckling, Linköpings universitet.
Hörte, S. Å., & Ylinenpää, H. (1997). The firm’s and its customers’ views on order‐winning criteria. International Journal of Operations & Production Management, 17(10), 1006–1019.
Inman, R. A., Sale, R. S., Green, K. W., & Whitten, D. (2011). Agile manufacturing: Relation to JIT, operational performance and firm performance. Journal of Operations Management, 29(4), 343–355. https://doi.org/10.1016/j.jom.2010.06.001
Joghee, S., Alzoubi, H. M., Alshurideh, M., & Al Kurdi, B. (2021). The Role of Business Intelligence Systems on Green Supply Chain Management: Empirical Analysis of FMCG in the UAE. The International Conference on Artificial Intelligence and Computer Vision, 539–552.
Krishnamurthy, R., & Yauch, C. A. (2007). Leagile manufacturing: A proposed corporate infrastructure. International Journal of Operations and Production Management, 27(6), 588–604. https://doi.org/10.1108/01443570710750277
Kurdi, B, Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning. Management Science Letters, 10(15), 3561–3570.
Lee, K., Azmi, N., Hanaysha, J. R., & Alzoubi, H. M. (2022). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), 495–510.
Lyons, A. C., & Ma’Aram, A. (2014). An examination of multi-tier supply chain strategy alignment in the food industry. International Journal of Production Research, 52(7), 1911–1925. https://doi.org/10.1080/00207543.2013.787172
Martin, C., & Towill, D. R. (2000). Supply chain migration from lean and functional to agile and customised. Supply Chain Management: An International Journal, 5(4), 206–213.
Morash, E. A. (2001). Supply chain strategies, capabilities, and performance. Transportation Journal, 41(1), 37–54.
Nuseir, M., El Refae, G., & Alshurideh, M. (2021). The impact of social media power on the social commerce intentions: Double mediating role of economic and social satisfaction. Journal of Legal, Ethical and Regulatory Issues, 24(Special Issue 6), 1–15.
Olhager, J. (2003). Strategic positioning of the order penetration point. International Journal of Production Economics, 85(3), 319–329.
Qi, Y., Huo, B., Wang, Z., & Yeung, H. Y. J. (2017). The impact of operations and supply chain strategies on integration and performance. International Journal of Production Economics, 185, 162–174. https://doi.org/10.1016/j.ijpe.2016.12.028
Qrunfleh, S., & Tarafdar, M. (2013). Lean and agile supply chain strategies and supply chain responsiveness: The role of strategic supplier partnership and postponement. Supply Chain Management: An International Journal, 18(6), 571–582. https://doi.org/10.1108/SCM-01-2013-0015
Shakhour, N., Obeidat, B., Jaradat, M., Alshurideh, M., M. (2021). Agile-minded Organizational Excellence: Empirical investigation. Academy of Strategic Management Journal, 20(Special issue 6), 1–25.
Shishan, F., Mahshi, R., Al Kurdi, B., Alotoum, F. J., & Alshurideh, M. T. (2021). Does the Past Affect the Future? An Analysis of Consumers’ Dining Intentions towards Green Restaurants in the UK. Sustainability, 14(1), 1–14.
Stratton, R., & Warburton, R. D. H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85(2), 183–198. https://doi.org/10.1016/S0925-5273(03)00109-9
Sundar, R., Balaji, A. N., & Satheesh Kumar, R. M. (2014). A review on lean manufacturing implementation techniques. Procedia Engineering, 97, 1875–1885. https://doi.org/10.1016/j.proeng.2014.12.341
Yang, M. G., Hong, P., & Modi, S. B. (2011). Impact of lean manufacturing and environmental management on business performance: An empirical study of manufacturing firms. International Journal of Production Economics, 129(2), 251–261. https://doi.org/10.1016/j.ijpe.2010.10.017