A value chain plays a crucial role in increasing production efficiency due to business uncertainty and high competition between business entities. Of these, the business must carry out the activities effectively and efficiently to achieve maximum profit. However, the study that focuses on the moderating role of the value chain in its relationship to firm performance is still limited. Thus, the present study aims to examine the effect of intellectual capital and environmental uncertainty toward firm performance and the mediating role of the value chain in the relationship between intellectual capital and environmental uncertainty to firm performance. This study was designed using a quantitative approach through an online survey. A total of 207 staff from non-financial state-owned enterprises consists of 10 clusters and 76 companies. The data were analyzed using the Structural Equation Modeling with Partial Least Square method (SEM-PLS) and assisted by statistical software, namely SmartPLS 3.3.3. The result indicated that intellectual capital and environmental uncertainty have a significant effect on firm performance. Also, this study found that a value chain moderates the relationship of intellectual capital and environmental uncertainty toward firm performance. In conclusion, this study has successfully examined the effect of intellectual capital and environmental uncertainty on firm performance—also, the role of a value chain in the relationship of studied variables. In addition, the findings of this study showed that a value chain is an important tool for companies to improve their business performance.

Disruptive impact as the Covid-19 pandemic reduces the motivation of managers working in the supply chain function. A motivation as organizational commitment is crucial for organizations to foster supply chain resilience through enhancement of internal and external supply chain integration. This study draws upon the budgeting literature to explore the role of participative budgeting on the supply chain resilience amid Covid-19 pandemic. Data were collected from 191 managers working in supply chain functions of organizations operating in industrial zones in Vietnam. The technique of partial least square structural equation modelling was used to assess data. The results suggest that Covid-19's disruptive impact increases participative budgeting, which results in organizational commitment. This commitment leads to the enhancement of internal and external supply chain integration, which in turn leads to supply chain resilience. This study is the first study to explore how and why budgeting practices lead to the enhancement of supply chain resilience amid Covid-19 pandemic.

Achieving and maintaining good business performance is a core concern of every business entity. This quantitative study investigates the impact of sourcing strategies and logistics capabilities on the performance of Jordanian pharmaceutical enterprises using partial least square structural equation modeling (PLS-SEM). The views and perceptions of 951 managers and assistant manager respondents working in Jordanian pharmaceutical companies were gathered anonymously via an electronic online questionnaire using a convenience sampling technique. The findings revealed that sourcing strategies and logistical capabilities have a significant positive impact on organizational performance in pharmaceutical companies. Insourcing, near-sourcing, few / many suppliers, joint ventures, and virtual enterprises were perceived to be effective sourcing strategies in improving organizational performance. In contrast, outsourcing, and vertical integration were perceived to have a negligible impact on the performance in the context of pharmaceuticals. Furthermore, the findings confirmed that individual logistic capabilities (safety and compliance, storage, delivery, and imports and exports) of pharmaceutical firms were perceived as impacting positively on firm performance. This research provides useful insight for decision makers in pharmaceutical companies in Jordan when reviewing their supply chain, particularly during challenging and turbulent times such as the COVID-19 pandemic.

Student’s digital entrepreneurial intention is a key to develop nascent digital entrepreneurs from university graduates in an uncertain era. The aim of this study is to analyze the effect of digital entrepreneurial education, risk propensity and environment support on entrepreneurial self-efficacy and digital entrepreneurial intention of university students in Semarang. The research population is students from several universities in Semarang City who have participated in digital entrepreneurship learning. 90 students are elected to be tested as research respondents. The collected data are then analyzed using descriptive analysis of the structural equation model. Risk propensity, entrepreneurial education, and environmental support positively support entrepreneurial self-efficacy. Risk propensity and entrepreneurial education also found a significant effect on digital entrepreneurial intention, but environment support found insignificant effect on digital entrepreneurial intention. University, government and the private sector are highly expected to increase students' digital entrepreneurial intention through training and learning programs both in the classroom or outside the classroom.

This study aims to develop a measurement scale for Supply Chain Integration (SCI) and Firm Performance (FP) in Jordanian SMEs. The study instrument was developed based on the previous studies and the survey included 284 companies in Jordan. A sample of 263 responses were used for exploratory analysis. Results show that the 46-item instrument was loaded on four factors. During this phase, the measurement scale was purified to 36 items, and characterized with a high degree of reliability. The results were confirmed using confirmatory factor analysis and showed that the 36-item measurement model met the empirical requirements namely, convergent, construct, and discriminant validity. The fitness indicators test for the model shows that it is applicable in SMEs companies’ environment in Jordan. The study presented implications for decision-makers in SMEs companies. The limitation of this study was presented which were relied on to develop directions for future research.

Academics and practitioners have become more interested in big data analytics (BDA) in recent years. There have been few empirical studies on the relationship between BDA and green supply chain management (GSCM), as well as the importance of environmental orientation (EO). A total of 128 responses from Jordanian industrial businesses were evaluated using the structural equation modeling method. The BDA, EO has a favorable and significant relationship with external and internal GSCM, according to the findings of this study. Furthermore, EO serves as a mediator between BDA and the external, and internal GSCM. The findings provide managerial insight into how to use BDA to establish a proactive environmental policy that covers all GSCM activities.

The objective of this study is to examine the role of tangible resources and operational performance (OP) in the financial performance (FP). This study examined the relationship between tangible resources, OP, supply chain, profitability and sustainable FP. Furthermore, this study examined the mediation effect of supply chain and profitability. Indonesian electronic companies were selected in the current study for data collection. Therefore, the population is grounded on the Indonesian electronic companies and data were collected from the employees of these companies. 600 questionnaires were used in this study for data collection and 350 questionnaires were returned to analyze the data. Data analysis was carried out through Structural Equation Modeling (SEM). Results of the study highlighted that resources are the major role in FP. Particularly, the tangible resources of the company are vital to enhance the performance in financial terms. Tangible resources have a positive effect on OP, supply chain and profitability. Furthermore, OP has a positive effect on supply chain and profitability which further increases the FP.

The study's goal is to see how electronic customer relationship management affects the quality of service at private hospitals in Jordan. The dimensions of customer relationship management (CRM) represented by website design, website search, privacy, security, and service delivery on time, while the dimensions of quality of service include reliability, responsiveness, assurance, and empathy. It focused on private hospitals in Jordan. Data were primarily gathered through self-reported questionnaires created by Google Forms distributed to a purposive sample of inpatients via email. The statistical program AMOSv24 was used to test the study hypotheses. The results demonstrated that electronic customer relationship management had a positive impact on service quality. Considering the results, the researchers recommend improving the degree of its practice of managing electronic customer relations by reconsidering its websites in terms of focusing on the website design and its ease of use by patients and the possibility of searching the website.

Sustainable Competitive Advantage (SCA) is very much needed in the development of the business world. This study aims to determine the model of increasing the SCA variable with Entrepreneurial Capability (EC) and Knowledge Integration Capability (KIC) directly or through Supply Chain Management (SCM) variables indirectly so that the objectives of SCA in small and medium enterprises (SMEs) can be achieved effectively. The research method used is a quantitative method with a structural model type using the SmartPLS version 3.2 program. The population in this study were all 2,296 administrators and members of IPEMI West Java. The sampling method used is random sampling. Data collection techniques using questionnaires were addressed to 360 respondents and 344 respondents were properly collected. The results show that EC influenced SCA with a T statistics score of 3.971, EC for SCM was 4.858, KIC for EC was 13.874, KIC for SCA was 1.886, KIC against SCM was 7.876, and SCM against SCA was 7.796 and it can be concluded that KIC to SCA can be significant if it is through SCM.

The research study was carried out to investigate the actual business performance model in herbal medicine business in Thailand. The conceptual framework was developed from resource-based theory of herbal medicine community enterprise, and other contemporaneous research in herbal medicine business performance. Accordingly, the study considered the importance of the factors of marketing channel, competitive advantage, logistics integration and innovative management. In this direction, the study employed a quantitative research approach. Questionnaire was used for data collection. Data were collected from 340 entrepreneurs of herbal community enterprise. Finally, data were analyzed using structural equation modeling (SEM) to examine the actual herbal business performance of the organizations studied through all operational links in the marketing channel, competitive advantage, logistics integration and innovative management. Results of the study found that marketing channels had a positive effect on herbal business performance. Competitive advantage also had a positive effect on herbal business performance. Furthermore, logistics performance had a positive effect on herbal business performance. Finally, similar results were found in case of innovative management which shows the positive effect on herbal business performance.