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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Rethinking operational decisions making: Strategic drivers from management commitment, supply chain transparency and integration Pages 837-848 Right click to download the paper Download PDF

Authors: Sautma Ronni Basana, Mariana Ing Malelak, Hotlan Siagian, Ruth Srininta Tarigan, Zeplin Jiwa Husada Tarigan, Zarul Azhar bin Nasir

DOI: 10.5267/j.dsl.2025.8.005

Keywords: Commitment management, Supply chain transparency, Supply chain integration, Operational decision-making

Abstract:
This study aims to examine the influence of commitment management on supply chain integration, supply chain transparency, and operational decision-making in manufacturing companies in Indonesia. Amidst the increasing complexity of supply chains and the demands for rapid, data-driven decision-making, companies need to build integrated and transparent systems, supported by strong commitment from top management. This study used a quantitative approach with a survey method of 128 respondents from manufacturing companies in Java, and the data were analyzed using Partial Least Square (PLS) techniques. The results showed that commitment management significantly influenced supply chain integration, supply chain transparency, and operational decision-making. Supply chain integration was also shown to influence supply chain transparency, but not significantly on operational decision-making. Meanwhile, supply chain transparency significantly influenced operational decision-making. A mediation test showed that the indirect influence of commitment management on operational decision-making through supply chain integration and transparency was not significant. This indicates that operational decision-making still relies heavily on the direct involvement of top management. This study provides a theoretical contribution in enriching the understanding of the role of management commitment in supply chain-based operational decision-making systems. Practically, the results of this study recommend strengthening the role of middle managers, decision-making training, and the implementation of integrated information systems to improve the effectiveness of operational decisions in real time.
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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 4 | Views: 267 | Reviews: 0

 
2.

Effect of strategic agility, innovation capability, and technology adoption through supply chain integration on the firm performance moderated by environmental turbulence in Indonesia’s textile industry Pages 87-100 Right click to download the paper Download PDF

Authors: Julius Solichin, Tirta Nugraha Mursitama, Rini Setiowati, Rano Kartono Rahim

DOI: 10.5267/j.uscm.2025.2.004

Keywords: Strategic agility Innovation, Capability technology adoption, Supply chain integration, Environmental turbulence, Firm performance

Abstract:
Textile industry involves a lengthy process from upstream to downstream, making supply chain integration crucial for enhancing firm performance. This study explores various factors that can boost supply chain integration and company performance in Indonesia's textile sector, including strategic agility, innovation capability, and technology adoption. The research is grounded in resource-based-view and market-based-view theories, suggesting that companies can optimize their resources and collaborate effectively with supply chain partners to enhance industry performance. Additionally, the study considers environmental turbulence as a moderating variable. Utilizing a quantitative approach with judgmental sampling, the research collected data through a structured questionnaire, resulting in 270 valid responses. The data was analyzed using the partial least squares structural equation modeling (PLS-SEM) method with SmartPLS 4.0 software. Findings indicate that strategic agility, innovation capability, and technology adoption significantly influence firm performance through supply chain integration, while environmental turbulence notably moderates the relationship between innovation capability and supply chain integration on firm performance. The study recommends that textile companies prioritize agility, strategic innovation, and technology adoption to enhance their integration with supply chain partners. It underscores the critical role of supply chain integration in improving company performance and the impact of environmental turbulence as a moderating factor.

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Journal: USCM | Year: 2026 | Volume: 14 | Issue: 2 | Views: 211 | Reviews: 0

 
3.

Impact of supply chain integration and re-engineering on supply chain performance moderated by artificial intelligence in Qatar’s public healthcare sector Pages 613-624 Right click to download the paper Download PDF

Authors: Emad Naji Isaid, Rohani Abdullah, Syairah Aimi Shahron

DOI: 10.5267/j.uscm.2024.12.001

Keywords: Supply chain resilience enablers, Supply chain integration, Supply chain re-engineering, Supply chain performance, Artificial intelligence

Abstract:
Supply chain resilience has rapidly expanded as a research area due to increased vulnerability to disruptions and uncertainties. Integration and re-engineering are essential components of a resilient supply chain that can improve its performance. Nevertheless, no one has yet investigated the effect of Artificial intelligence (AI) on the relationship between integration and re-engineering. Therefore, this study aims at investigating the roles of supply chain integration and re-engineering on supply chain performance. Similarly, it investigated the moderating role of AI in these relationships. This study develops a theoretical framework based on resource-based view and the social construction of technology theory. Based on a quantitative study of 564 responses collected from supply chain and clinical unit managers in the Qatari public healthcare sector, an empirical analysis was made using the partial least squares (PLS) path modelling technique. Results revealed that supply chain integration and re-engineering positively affect supply chain performance. Most significantly, these relationships are found to be positively moderated by AI. This study confirms the impact of supply chain integration and re-engineering on performance, providing empirical evidence for AI's role in strengthening these relationships.

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Journal: USCM | Year: 2025 | Volume: 13 | Issue: 4 | Views: 616 | Reviews: 0

 
4.

The role of top management commitment to improve operational performance through it adoption, supply chain integration, and green supply chain management Pages 647-662 Right click to download the paper Download PDF

Authors: Zenia Estella Soesetyo, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Sautma Ronni Basana, Ferry Jie

DOI: 10.5267/j.dsl.2024.4.007

Keywords: Top management commitment, Information technology adoption, Supply chain integration, Green supply chain management, Operational performance

Abstract:
Manufacturing companies constantly strive to produce products that promote better competitiveness. In addition, the current business environment requires manufacturing companies to adopt environmentally friendly concepts, which have become a global customer concern. Therefore, companies must inevitably meet environmental protection requirements through ecologically friendly processes and products. Meanwhile, environmentally friendly adoption requires a capital-intensive investment, which doubts the management regarding the investment return. Hence, top management commitment is highly needed to maintain eco-friendly products and contribute to the company's performance. This study examines the role of top management commitment to operational performance through adopting information technology, supply chain integration, and green supply chain management. This study surveyed manufacturing companies that have implemented ISO 14000, as many as 73 companies with criteria of having more than 100 employees. Data is collected using questionnaires directly and online with Google Forms. The results of data processing analysis found that top management commitment influences information technology adoption with a priority scale to maintain competitiveness and strategies that increase competitiveness. Top management commitment through information technology can improve supply chain integration and green supply chain management. In addition, supply chain integration improves green supply chain management and operational performance. Implement environmental-friendly measures by involving external partners to impact operational performance. The results of this study contribute to enriching supply chain management theory by significantly adopting green supply chain management to improve sustainable development and performance. It also makes a practical contribution by providing insight for practitioners to generate added value for customers.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 3 | Views: 1926 | Reviews: 0

 
5.

The influence of supply chain integration on firm performance through lean manufacturing, green supply chain management and risk management Pages 2699-2712 Right click to download the paper Download PDF

Authors: Lydia Christian, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Sautma Ronni Basana, Ferry Jie

DOI: 10.5267/j.uscm.2024.5.002

Keywords: Green supply chain management, Firm performance, Lean manufacture, Supply chain integration, Risk management

Abstract:
The rapid development of technology has enabled companies to integrate internal and external partners working together in the supply chain network. Supply chain integration allows fast information to facilitate real-time and reliable decision-making. This study investigates the role of supply chain integration on firm performance through adopting lean manufacturing, green supply chain management, and risk management. The study surveyed manufacturing companies implementing ISO 14000 to represent green supply chain management and integrated information technology as a form of integration. The questionnaires were distributed using a Google form, and 93 valid responses were obtained. Data analysis employed a partial least square approach with SmartPLS software 4.1 version. The data processing results found that supply chain integration increased lean manufacturing by 0.684, green supply chain management by 0.451, and supply chain risk management by 0.333. Lean manufacturing companies using a continuous process control system and process improvements significantly improve green supply chain management by a path coefficient of 0.477, supply chain risk management by 0.206, and firm performance by 0.370. Green supply chain management significantly impacts supply chain risk management by a coefficient of 0.416 and firm performance by 0.189. Supply chain risk management with a system for detecting operational process risks and emergency procedures in overcoming changes in customer orders affects the increase in firm performance by 0.354. The practical contribution of research provides insight for practitioners to invest in information technology and adopt ISO 14000 implementation. Theoretical contributions in developing resources-based view theory in adopting green supply chain management and lean manufacturing.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 1682 | Reviews: 0

 
6.

The role of supply chain integration, management commitment and supply chain challenges on supply chain performance and MSMEs performance Pages 1833-1840 Right click to download the paper Download PDF

Authors: Fransiska Natalia Ralahallo, Febiyola Wijaya, Zainuddin Latuconsina, Firman Firman, Baretha Meisar Titioka

DOI: 10.5267/j.uscm.2024.2.019

Keywords: MSMEs, Supply chain integration, Management commitment, Supply chain performance, Supply chain challenges, MSMEs performance

Abstract:
The aim of writing this research article is to determine the influence of supply chain challenges on MSMEs performance, Supply chain integration on Micro, Small, and Medium Enterprises (MSMEs) performance, Management commitment to MSMEs performance, Supply chain integration on Supply chain performance. This research method is a quantitative survey, research data was obtained by distributing online questionnaires via social media. 700 questionnaires were distributed to MSMEs owners and of the 700 questionnaires distributed, 350 respondents or 50% responded as determined by the simple random sampling method. This research adopted a quantitative method with data analysis using Structural Equation Modeling (SEM) Partial Least Square (PLS) with SmertPLS software data processing tools. The questionnaire was designed using a Likert scale of 1 to 7. The stages of data analysis were validity, reliability and hypothesis testing. or significance. The results of data analysis show that supply chain challenges have a positive and significant influence on MSMEs performance, Supply chain integration has a positive and significant influence on MSMEs performance, Management commitment has a positive and significant influence on MSMEs performance, Supply chain integration has a positive influence and significant to supply chain performance. The novelty of this research is the creation of a relationship model of supply chain integration, management commitment, supply chain performance, supply chain challenges and MSMEs performance. The implication of this research is to encourage improvements in MSMEs performance, MSMEs managers must encourage improvements or implement challenges in the supply chain. Supply chain integration and management commitment. Supply chain management is not just about managing the flow of goods, but also a holistic business strategy that can create a competitive advantage. With a deep understanding of supply chain components, challenges and strategies, companies can ensure smooth operations and meet customer expectations in a dynamic and global business environment. Implementing best practices in supply chain management is the key to building a strong foundation for business success in an era of ever-growing globalization.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 3 | Views: 1058 | Reviews: 0

 
7.

The effect of integrated information technology on competitive advantage through supply chain integration and supply chain flexibility Pages 1841-1854 Right click to download the paper Download PDF

Authors: Ruth Lovita Surodjo Putri, Zeplin Jiwa Husada Tarigan, Hotlan Siagian

DOI: 10.5267/j.uscm.2024.2.018

Keywords: Information technology, Supply chain integration, Flexibility and competitive advantage

Abstract:
Unlimited global competition for manufacturing companies means that companies must be efficient and effective, so implementing information technology is needed to produce fast and precise decisions. Manufacturing companies in East Java were obtained with a sample size of 89 companies as research respondents and processed using smart PLS. The research results show that the implementation of continuously adjusted information technology can provide improvements in supply chain integration, supply chain flexibility, and competitive advantage. Connections with external partners and transactions using information technology make it easier to coordinate internally and externally in decision making. Supply chain integration, which is described as collaborating with partners and involving them in decision making, can increase supply chain flexibility and competitive advantage. Manufacturing companies can increase flexibility in processes and develop new products, increasing market share and customer satisfaction compared to competitors. The company's supply chain flexibility can increase its competitive advantage. This research provides a practical contribution to company management in appropriately managing business strategy and in line with external changes. For operational practitioners, it includes enlightenment in maintaining the role and function of up-to-date information technology to make decision making easier. The theoretical contribution of the research is to enrich the theory's resources-based view on competitive advantage and operational system integration.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 3 | Views: 1013 | Reviews: 0

 
8.

The impact of supply chain integration on operational performance with supply chain capability Pages 977-988 Right click to download the paper Download PDF

Authors: Kavin Yunarto Gunawan, Hotlan Siagian, Zeplin Jiwa Husada Tarigan

DOI: 10.5267/j.uscm.2023.12.010

Keywords: Internal integration, Supplier integration, Customer integration, Supply chain capability, Supply chain integration, Competitive Performance

Abstract:
Force majeure in Indonesia, especially during pandemics, causes a drastic fluctuation in the market and makes many medicine products related to the pandemic become scarce and stocked out. Major pharmaceutical companies manufactured in Indonesia need solutions for the significant change in demand level and find solutions to balance the supply and demand level. According to the existing literature, by doing internal integration, supplier integration, and customer integration, and supported with supply chain capability, companies can find solutions regarding market fluctuation and increase their competitive performance. This research uses 102 listed Indonesians chosen by the purposive sampling method. Research analysis was conducted using structural equation modeling and SmartPLS 3 software. This research finds that, in general, supply chain capability influences competitive performance. Meanwhile, internal integration by sharing activity information in departments and coordinating integrated planning can positively and significantly affect supplier integration and customer integration. Sharing inventory and information with suppliers and coordinating with suppliers about materials availability significantly influence supply chain capability. Internal integration also has a significant influence on supply chain capability. Customer integration with information sharing with customers and the company involving the customers when demands influence supply chain capability. Supply chain integration (internal, supplier, and customer) does not directly impact operational performance, so supply chain capability is a perfect intervening variable. Supply chain capability can help internal and external integration better affect competitive performance. This research also makes practical contributions to give managers input about how internal integration, supplier and customer integration, and supply chain capability can affect companies' competitive performance.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 2 | Views: 1875 | Reviews: 0

 
9.

Modeling the relationship between business intelligence, supply chain integration, and firm performance: Empirical study Pages 1057-1064 Right click to download the paper Download PDF

Authors: Ahmad Tawfig Al-Radaideh, Dmaithan Almajali, Omar Mohammad Ali, Khalid Alsmadi, Hassan AlWahshat, Fawzieh Masad

DOI: 10.5267/j.uscm.2023.4.016

Keywords: Supply chain integration, Business intelligence, Firm performance

Abstract:
This study aims to model the relationship between business intelligence (BI), supply chain integration (SCI), and firm performance in Jordanian small and medium-sized enterprises (SMEs) using structural equation modeling (SEM). The study utilizes a sample of 400 SMEs from different sectors in Jordan to investigate the hypothesized relationships between the constructs. The results show that BI positively influences SCI and firm performance in Jordanian SMEs. Moreover, SCI was found to mediate the relationship between BI and firm performance. The study also found that the impact of BI on firm performance is fully mediated by SCI, suggesting that SCI plays a crucial role in enhancing firm performance in the context of Jordanian SMEs. The study makes several significant contributions to the literature on supply chain management and business intelligence in the context of SMEs. First, it provides empirical evidence of the positive impact of BI on SCI and firm performance. Second, it sheds light on the mediating role of SCI in the relationship between BI and firm performance. Third, the study contributes to the limited literature on supply chain management and business intelligence in the context of Jordanian SMEs. The findings of this study have practical implications for managers of SMEs in Jordan. They highlight the importance of investing in BI tools and strategies to enhance SCI and firm performance. Additionally, the study suggests that managers should focus on improving their firms' SCI practices to fully exploit the benefits of BI and improve their overall performance. Overall, this study provides new insights into the relationship between BI, SCI, and firm performance in the context of Jordanian SMEs. The study's findings can guide policymakers, researchers, and practitioners in developing and implementing effective strategies to improve supply chain management and business intelligence practices in SMEs, particularly in emerging markets such as Jordan.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 895 | Reviews: 0

 
10.

The effect of knowledge management on firm performance. mediating role of production technology, supply chain integration, and green supply chain Pages 1133-1148 Right click to download the paper Download PDF

Authors: Bryan Young Hartono, Hotlan Siagian, Zeplin Jiwa Husada Tarigan

DOI: 10.5267/j.uscm.2023.4.009

Keywords: Firm performance, Green supply chain adoption, Knowledge management, Production technology, Supply chain integration

Abstract:
The company's technology implementation is inseparable from employees' ability to operate and use it optimally. Therefore, companies must maintain a developed and adequate process knowledge management according to the latest needs to improve performance while considering environmental impacts. This study investigated the role of knowledge management in adopting production technology, supply chain integration, and green supply chain toward firm performance. The study surveyed the manufacturing industry in East Java that has implemented green supply chain management, with respondents having at least two years of experience working. Respondents have filled in as many as 115 questionnaires considered valid from the 145 questionnaires received. Data processing used the partial least squares software 4.0 version. The result indicated that knowledge management significantly influenced production technology, supply chain integration, and green supply chain adoption. However, knowledge management does not influence firm performance directly. Production technology enables supply chain integration, green supply chain adoption, and firm performance. Furthermore, supply chain integration affects green supply chain adoption and firm performance. Moreover, the result indicated that supply chain adoption directly influences the firm’s performance. The practical implication of the results enlightens the managers and top management on the importance of updated technology and knowledge for employees, enabling the adoption of supply chain integration and green supply chain in the pursuit of enhanced firm performance. These results enrich the current research in supply chain management theory.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 1818 | Reviews: 0

 
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