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How to cite this paper
APA: Barusman, A & Habiburrahman, H. (2022). The mediating role of customer relationship management between e-supply chain management and competitive advantage. Uncertain Supply Chain Management, 10(2), 409-416.
Chicago/Turabian: Barusman, A & Habiburrahman, H. 2022. "The mediating role of customer relationship management between e-supply chain management and competitive advantage." Uncertain Supply Chain Management 10, no. 2 (2022): 409-416.
AMA: Barusman, A & Habiburrahman, H. The mediating role of customer relationship management between e-supply chain management and competitive advantage. Uncertain Supply Chain Management. 2022;10(2):409-416.
References
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Arabshahi, H., & Fazlollahtabar, H. (2020). Supply chain innovation performance evaluation based on the cross-efficiency concept: case study of Supply Chain Innovation Award's winners, runner-ups and finalists. International Journal of Logistics Systems and Management, 36(3), 343-369.
Basu, G., Jeyasingam, J., Habib, M., Letchmana, U., & Ravindran, R. (2017). The impact of supply chain management practices on the performance of private universities in Malaysia. International Journal of Supply Chain Management, 6(3), 22-35.
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Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107-123.
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Haudi, H., Rahadjengb, E. R., Santamoko, R., Putrac, R. S., Purwoko, D., Nurjannahe, D., ... & Purwanto, A. (2021). The Role of e-Marketing and e-CRM on e-Loyalty of Indonesian Companies during COVID Pandemic and Digital Era. Uncertain Supply Chain Management, 10, 2022.
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Hong, J., Zhang, Y., & Ding, M. (2018). Sustainable supply chain management practices, supply chain dynamic capabilities, and enterprise performance. Journal of Cleaner Production, 172, 3508-3519.
Jimenez-Jimenez, D., Martínez-Costa, M., & Rodriguez, C. S. (2019). The mediating role of supply chain collaboration on the relationship between information technology and innovation. Journal of Knowledge Management, 23(3), 548-567.
Khalil, M., Khalil, R., & Khan, S. (2019). A study on the effect of supply chain management practices on organizational performance with the mediating role of innovation in SMEs. Uncertain Supply Chain Management, 7(2), 179-190.
Narimissa, O., Kangarani‐Farahani, A., & Molla‐Alizadeh‐Zavardehi, S. (2020a). Evaluation of sustainable supply chain management performance: Indicators. Sustainable Development, 28(1), 118-131.
Narimissa, O., Kangarani‐Farahani, A., & Molla‐Alizadeh‐Zavardehi, S. (2020b). Evaluation of sustainable supply chain management performance: Dimensions and aspects. Sustainable Development, 28(1), 1-12.
Purba J.T., Juliana J., Budiono S., Purwanto A., Pramono R., Djakasaputra A. (2022). The relationship between hotel service quality and customer satisfaction: an empirical study of spa hotels in Indonesia. International Journal of Entrepreneurship, 26(1), 1-11
Purwanto, A., & Juliana (2021). The effect of supplier performance and transformational supply chain leadership style onsupply chain performance in manufacturing companies. Uncertain Supply Chain Management, 10(2), 1-8
Purwanto, A., Asbari, M., Santoso, T. I., Haque, M. G., & Nurjaya, N. (2020). Marketing Research Quantitative Analysis for Large Sample: Comparing of Lisrel, Tetrad, GSCA, Amos, SmartPLS, WarpPLS, and SPSS. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran dan Penelitian Administrasi Publik.
Purwanto, A., Asbari, M., Santoso, T. I., Paramarta, V., & Sunarsi, D. (2020). Social and Management Research Quantitative Analysis for Medium Sample: Comparing of Lisrel, Tetrad, GSCA, Amos, SmartPLS, WarpPLS, and SPSS. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran Dan Penelitian Administrasi Publik.
Rudyanto, R., Pramono, R., & Purwanto, A. (2021). The influence of antecedents of supply chain integration on company performance. Bagchi, PK & Chun HB (2005). Supply Chain Integration: a European survey. The International Journal of Logistics Management, 16(2), 275-294.
Saragih, J., Tarigan, A., Silalahi, E. F., Wardati, J., & Pratama, I. (2020). Supply Chain Operational Capability and Supply Chain Operational Performance: Does the Supply Chain Management and Supply Chain Integration Matters. International Journal of Supply Chain Management, 9(4), 1222.
Thongrawd, C., Mee-Ngoen, B., & Jermsittiparsert, K. (2019). The supply chain innovation, supply chain transaction cost, supply chain risk and supply chain responsiveness and the supply base and its complexity. International Journal of Supply Chain Management, 8(4), 269-279.
Tseng, M. L., Wu, K. J., Lim, M. K., & Wong, W. P. (2019). Data-driven sustainable supply chain management performance: a hierarchical structure assessment under uncertainties. Journal of cleaner production, 227, 760-771.
Wang, Y., Jia, F., Schoenherr, T., & Gong, Y. (2018). Supply chain-based business model innovation: the case of a cross-border E-commerce company. Sustainability, 10(12), 4362.
Wijayaa, O., Sulistiyanib, S., Pudjowatic, J., Kurniasih, N., & Purwanto, A. (2021). The role of social media marketing,entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumers. International Journal of Data and Network Science, 5(3), 231-238.
Wei, S., Liu, W., Lin, Y., Wang, J., & Liu, T. (2021). Smart supply chain innovation model selection: exploitative or exploratory innovation?. International Journal of Logistics Research and Applications, 1-20.
Yuliantoro, N., Goeltom, V., Juliana, I. B., Pramono, R., & Purwanto, A. (2019). Repurchase intention and word of mouthfactors in the millennial generation against various brands of Boba drinks during the Covid 19 pandemic. African Journal of Hospitality, Tourism and Leisure, 8(2), 1-11
Zhang, M., Tse, Y. K., Dai, J., & Chan, H. K. (2017). Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management, 66(1), 20-34.
Zambujal-Oliveira, J. (2019). Supply Chain Innovation Research: A Conceptual Approach of Information Management with Game Theory. Group Decision and Negotiation, 1-18.
Al-Douri, J. A. (2018). The Impact of Supply Chain Management,“Approaches on Supply Chain Performance in Iraq. International Journal of Supply Chain Management, 7(5).
Alghababsheh, M., & Gallear, D. (2020). Socially Sustainable Supply Chain Management and Suppliers’ Social Performance: The Role of Social Capital. Journal of Business Ethics, 1-21.
Anantadjaya, S. P., Nawangwulan, I. M., Irhamsyah, M., & Carmelita, P. W. (2021). Supply chain management, inventory management & financial performance: evidence from manufacturing firms. Linguistics and Culture Review, 5(S1), 781-794.
Arabshahi, H., & Fazlollahtabar, H. (2020). Supply chain innovation performance evaluation based on the cross-efficiency concept: case study of Supply Chain Innovation Award's winners, runner-ups and finalists. International Journal of Logistics Systems and Management, 36(3), 343-369.
Basu, G., Jeyasingam, J., Habib, M., Letchmana, U., & Ravindran, R. (2017). The impact of supply chain management practices on the performance of private universities in Malaysia. International Journal of Supply Chain Management, 6(3), 22-35.
Del Giudice, M., Chierici, R., Mazzucchelli, A., & Fiano, F. (2020). Supply chain management in the era of circular economy: the moderating effect of big data. The International Journal of Logistics Management, 32(2).
Fatorachian, H., & Kazemi, H. (2021). Impact of Industry 4.0 on supply chain performance. Production Planning & Control, 32(1), 63-81.
Hahn, G. J. (2020). Industry 4.0: a supply chain innovation perspective. International Journal of Production Research, 58(5), 1425-1441.
Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107-123.
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110.
Haudi, H., Rahadjengb, E. R., Santamoko, R., Putrac, R. S., Purwoko, D., Nurjannahe, D., ... & Purwanto, A. (2021). The Role of e-Marketing and e-CRM on e-Loyalty of Indonesian Companies during COVID Pandemic and Digital Era. Uncertain Supply Chain Management, 10, 2022.
Handayani, S., & Affandi, M. I. (2019, April). Supply Chain Management Performance Of Organic Rice In Pringsewu Regency. In Journal of International Conference Proceedings (JICP) (Vol. 2, No. 1, p. 100).
Hong, J., Zhang, Y., & Ding, M. (2018). Sustainable supply chain management practices, supply chain dynamic capabilities, and enterprise performance. Journal of Cleaner Production, 172, 3508-3519.
Jimenez-Jimenez, D., Martínez-Costa, M., & Rodriguez, C. S. (2019). The mediating role of supply chain collaboration on the relationship between information technology and innovation. Journal of Knowledge Management, 23(3), 548-567.
Khalil, M., Khalil, R., & Khan, S. (2019). A study on the effect of supply chain management practices on organizational performance with the mediating role of innovation in SMEs. Uncertain Supply Chain Management, 7(2), 179-190.
Narimissa, O., Kangarani‐Farahani, A., & Molla‐Alizadeh‐Zavardehi, S. (2020a). Evaluation of sustainable supply chain management performance: Indicators. Sustainable Development, 28(1), 118-131.
Narimissa, O., Kangarani‐Farahani, A., & Molla‐Alizadeh‐Zavardehi, S. (2020b). Evaluation of sustainable supply chain management performance: Dimensions and aspects. Sustainable Development, 28(1), 1-12.
Purba J.T., Juliana J., Budiono S., Purwanto A., Pramono R., Djakasaputra A. (2022). The relationship between hotel service quality and customer satisfaction: an empirical study of spa hotels in Indonesia. International Journal of Entrepreneurship, 26(1), 1-11
Purwanto, A., & Juliana (2021). The effect of supplier performance and transformational supply chain leadership style onsupply chain performance in manufacturing companies. Uncertain Supply Chain Management, 10(2), 1-8
Purwanto, A., Asbari, M., Santoso, T. I., Haque, M. G., & Nurjaya, N. (2020). Marketing Research Quantitative Analysis for Large Sample: Comparing of Lisrel, Tetrad, GSCA, Amos, SmartPLS, WarpPLS, and SPSS. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran dan Penelitian Administrasi Publik.
Purwanto, A., Asbari, M., Santoso, T. I., Paramarta, V., & Sunarsi, D. (2020). Social and Management Research Quantitative Analysis for Medium Sample: Comparing of Lisrel, Tetrad, GSCA, Amos, SmartPLS, WarpPLS, and SPSS. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran Dan Penelitian Administrasi Publik.
Rudyanto, R., Pramono, R., & Purwanto, A. (2021). The influence of antecedents of supply chain integration on company performance. Bagchi, PK & Chun HB (2005). Supply Chain Integration: a European survey. The International Journal of Logistics Management, 16(2), 275-294.
Saragih, J., Tarigan, A., Silalahi, E. F., Wardati, J., & Pratama, I. (2020). Supply Chain Operational Capability and Supply Chain Operational Performance: Does the Supply Chain Management and Supply Chain Integration Matters. International Journal of Supply Chain Management, 9(4), 1222.
Thongrawd, C., Mee-Ngoen, B., & Jermsittiparsert, K. (2019). The supply chain innovation, supply chain transaction cost, supply chain risk and supply chain responsiveness and the supply base and its complexity. International Journal of Supply Chain Management, 8(4), 269-279.
Tseng, M. L., Wu, K. J., Lim, M. K., & Wong, W. P. (2019). Data-driven sustainable supply chain management performance: a hierarchical structure assessment under uncertainties. Journal of cleaner production, 227, 760-771.
Wang, Y., Jia, F., Schoenherr, T., & Gong, Y. (2018). Supply chain-based business model innovation: the case of a cross-border E-commerce company. Sustainability, 10(12), 4362.
Wijayaa, O., Sulistiyanib, S., Pudjowatic, J., Kurniasih, N., & Purwanto, A. (2021). The role of social media marketing,entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumers. International Journal of Data and Network Science, 5(3), 231-238.
Wei, S., Liu, W., Lin, Y., Wang, J., & Liu, T. (2021). Smart supply chain innovation model selection: exploitative or exploratory innovation?. International Journal of Logistics Research and Applications, 1-20.
Yuliantoro, N., Goeltom, V., Juliana, I. B., Pramono, R., & Purwanto, A. (2019). Repurchase intention and word of mouthfactors in the millennial generation against various brands of Boba drinks during the Covid 19 pandemic. African Journal of Hospitality, Tourism and Leisure, 8(2), 1-11
Zhang, M., Tse, Y. K., Dai, J., & Chan, H. K. (2017). Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management, 66(1), 20-34.
Zambujal-Oliveira, J. (2019). Supply Chain Innovation Research: A Conceptual Approach of Information Management with Game Theory. Group Decision and Negotiation, 1-18.