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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Brand image and price perceptions impact on purchase intentions: mediating brand trust Pages 3425-3432 Right click to download the paper Download PDF

Authors: Kartika Aprilia Benhardy, Hardiyansyah Hardiyansyah, Agus Putranto, Matthew Ronadi

DOI: 10.5267/j.msl.2020.5.035

Keywords: Brand Image, Price Perception, Purchase Intention, Brand Trust, Online University

Abstract:
Education has become a necessity in this competitive environment for employees. Employees need a way to attain proper education with some degree of flexibility and a practical solution to this problem is Online University. The purpose of this study is to further investigate the factors that can influence purchase intention for Online Universities. Two factors studied in this research are Brand Image and Price Perception with Brand Trust as a Mediator. Data for this research was collected from 400 respondents in South Sumatera specifically Palembang and the object of this research is associated with Online University specifically Binus Online Learning, a popular university in the region of the study. The data collected was analyzed with Structural Equation Modelling (SEM). The results show that there is a positive relationship between Brand Image and Price Perception towards Purchase Intention, Brand Trust is also proven to mediate the relationship between these variables.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 14 | Views: 12600 | Reviews: 0

 
2.

Purchase intention on Indonesia male’s skin care by social media marketing effect towards brand image and brand trust Pages 2139-2146 Right click to download the paper Download PDF

Authors: Lim Sanny, Aisha Nur Arina, Ratu Tasha Maulidya, Ressy Putri Pertiwi

DOI: 10.5267/j.msl.2020.3.023

Keywords: Brand Image, Brand Trust, Male’s Skincare, Purchase Intention, Social Media Marketing

Abstract:
This paper investigates the impact of social media marketing on brand image and brand trust toward the purchase intention of Indonesian Male’s Skincare. The study proposes a model that shows the effect of skincare marketing strategies through social media for male millennials generations. A quantitative approach is used to collect the data to support the model using online surveys. The data samples are collected from 203 male respondents using non-probability sampling techniques with convenience sampling method. The results are analysed with PLS-SEM methodologies by Smart-PLS, considered to be applied when the research is exploratory. The research result shows that social media marketing had a significant impact on brand image and brand trust. Moreover, brand trust and brand image had significant im-pacts on purchase intention. With brand image and brand trust 56.1 percent explained the purchase intention, 53.6 percent social media marketing explained the brand image, and 65.4 percent of the social media marketing explained the brand trust as well.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 10 | Views: 39045 | Reviews: 0

 
3.

The role of social media marketing content features in building brand trust and influencing purchase decision of healthy food and beverage products Pages 233-240 Right click to download the paper Download PDF

Authors: Yunita Handranata, Jessica Siswanto

DOI: 10.5267/j.ijdns.2025.9.024

Keywords: Social Media Marketing, Interactivity, Informativeness, Entertainment, Perceived Relevance, Brand Trust, Purchase Decision

Abstract:
This study investigates the influence of social media marketing content features on consumers' purchase decisions of ready-to-consume healthy food and beverage products. Specifically, it examines the roles of interactivity, informativeness, entertainment, and perceived relevance in shaping brand trust, which in turn affects purchase behavior. Data were collected via an online survey of 241 consumers aged 18–45 residing in Greater Jakarta who engage with related social media content. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the results reveal that informativeness, entertainment, and perceived relevance significantly enhance brand trust. However, interactivity does not have a significant effect. Brand trust is shown to have a strong and positive influence on purchase decisions. These findings highlight the importance of delivering informative, relevant, and engaging content in building consumer trust and encouraging purchase behavior within the healthy food and beverage sector.
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Journal: IJDS | Year: 2026 | Volume: 10 | Issue: 1 | Views: 5 | Reviews: 0

 
4.

The influence of social media marketing on customer loyalty through perceived usefulness of streaming technology, perceived enjoyment, and brand loyalty Pages 1001-1016 Right click to download the paper Download PDF

Authors: Zeplin Jiwa Husada Tarigan

DOI: 10.5267/j.ijdns.2023.12.007

Keywords: Brand trust, Customer loyalty, Movie online, Perceived usefulness streaming, Perceived enjoyment, Social media marketing

Abstract:
Social media has become a forum for discussion formed with the rapid development of internet technology. Using the internet makes getting various information according to your needs more leisurely. This research aims to determine the influence of social media marketing on customer loyalty in the use of streaming application technology as a form of technology acceptance model. Data collection was carried out in 2020 -2023 with 1294 respondents spread across several provinces in Indonesia. The data obtained were analyzed using SEM-PLS. The data processing results to answer the research hypothesis showed that social media marketing as a product promotion tool positively impacted increasing perceived usefulness, enjoyment, and brand trust. The perceived usefulness obtained influences increasing brand trust but does not impact increasing perceived enjoyment. Streaming application technology with the growing feeling of being entertained and accessing online movies to get happiness as a form of perceived enjoyment affects brand trust by getting the benefit that the product used meets expectations and never disappoints. Perceived enjoyment and brand trust increase customer loyalty by increasing the number of active users who recommend online films to other people and staying positive about streaming technology on social media. The practical contribution of the research is optimizing social media as a company marketing tool for the film business to promote newly released films in the community of social media users. Theoretical contribution by enriching consumer behavior theory and technology acceptance models in the application of streaming technology in online film access.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 2 | Views: 2996 | Reviews: 0

 
5.

The impact of social media marketing on purchase intention: The mediating role of brand trust and image Pages 591-600 Right click to download the paper Download PDF

Authors: Hanadi A. Salhab, Asma’a Al-Amarneh, Sameer M. Aljabaly, Munif M. Al Zoubi, Mohammed D. Othman

DOI: 10.5267/j.ijdns.2023.3.012

Keywords: Social Media Marketing, Brand Image, Brand trust, Purchase Intention, Smart PLS

Abstract:
This research examines how social media marketing affects brand image, brand trust, and purchase intention in the context of beauty centers in Jordan. The study presents a model that outlines the influence of social media marketing strategies on customer behavior. To support the proposed model, a quantitative method was employed to collect data through online surveys. The sample consisted of 374 respondents selected through non-probability convenience sampling techniques. The data was analyzed using PLS-SEM methodologies by Smart PLS, which is appropriate for exploratory research. The findings indicate that social media marketing has a noteworthy effect on brand image and brand trust. In addition, the study found that brand trust and brand image have a substantial influence on purchase intention. The relationship between brand image and brand trust accounts for 70% of the variance in purchase intention. Furthermore, social media marketing explains 45% of the variance in brand image, while it explains 55% of the variance in brand trust.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 2 | Views: 12502 | Reviews: 0

 
6.

The influence of website quality on brand trust and satisfaction of students: A case study of universities in Vietnam Pages 1403-1412 Right click to download the paper Download PDF

Authors: Luu Thanh Duc Hai, Quoc Nghi Nguyen

DOI: 10.5267/j.ijdns.2022.5.011

Keywords: Website quality, Brand trust, Satisfaction, University

Abstract:
Website is a helpful interactive tool between universities and students. Innovating and improving the website quality creates students’ brand trust and satisfaction with the university. This study demonstrates the relationship between a university’s website quality, brand trust, and student satisfaction. The research data are collected by quota sampling with 402 senior students studying at universities in Vietnam. Using the structural equation modeling (SEM), the research result shows that the university’s website quality positively affects brand trust and student satisfaction. Besides, brand trust positively impacts on student satisfaction with the university.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 4 | Views: 1755 | Reviews: 0

 
7.

The effect of social media marketing on brand trust, brand equity and brand loyalty Pages 961-972 Right click to download the paper Download PDF

Authors: Haudi Haudi, Wiwik Handayani, Musnaini Musnaini, Yohanes Totok Suyoto, Teguh Prasetio, Endang Pitaloka, Hadion Wijoyo, Hendrian Yonata, Intan Rachmina Koho, Yoyok Cahyon

DOI: 10.5267/j.ijdns.2022.1.015

Keywords: Social Media Marketing, Brand Trust, Brand Equity, Brand Loyalty, SMEs Performance

Abstract:
This study aims to determine the effect of social media marketing activities on brand trust, brand equity and brand loyalty in social media. The study uses the Structural Equation Modeling (SEM) method with SPSS 3.3.3 software with a sample of 450 respondents determined by the simple random sampling method who had experience of using social media for at least six months. Data was obtained by distributing online questionnaires using google form. The results show that social media marketing has a positive effect on brand trust, social media marketing has a positive influence on brand equity, and social media marketing has a positive influence on brand loyalty. Brand trust has a positive influence on SMEs Performance, Brand equity has a positive influence on SMEs Performance and finally brand loyalty has a positive influence on SMEs Performance.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 28502 | Reviews: 0

 
8.

A study on important factors influencing innovation in service: A case study of hotel industry Pages 2155-2160 Right click to download the paper Download PDF

Authors: Koorosh Kohyari Haghighat, Amir Ghafurian Shagerdi, Amin Kohyari Haghighat, Amin Otoofi

Keywords: Brand familiarity, Brand trust, Perceived risk, Perceived value, Purchase intention

Abstract:
Hotel industry plays important role on developing tourism industry and having better services in this industry always help increase market share. The proposed study of this paper considers the effects of four variables including collaboration with staff, collaboration with customers, collaboration with partners and business owners and finally mechanism of integration of knowledge on innovation on service. The population of this survey includes 259 hotels where we send our questionnaire to 179 and manage to collect 170 ones. Cronbach alpha for four variables including collaboration with staff, collaboration with customers, collaboration with partners and business owners and finally mechanism of integration of knowledge were calculated as 0.78, 0.865, 0.743 and 0.890, respectively. The proposed study uses structural equation modeling to study the relationship between independent variables and dependent variable and the effects of four variables are confirmed when the level of significance is five percent.
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Journal: MSL | Year: 2013 | Volume: 3 | Issue: 7 | Views: 2270 | Reviews: 0

 
9.

A study to detect important factors influencing purchasing product: A case study of home appliances Pages 2179-2184 Right click to download the paper Download PDF

Authors: Amir Ghafurian Shagerdi, Koorosh Kohyari Haghighat, Amin Kohyari Haghighat, Amin Otoofi

Keywords: Brand familiarity, Brand trust, Perceived risk, Perceived value, Purchase intention

Abstract:
Home appliances are among basic requirements of anyone in the world and it is always important to find out about factors influencing this industry. Therefore, the purpose of this study is to provide a comprehensive model to detect major factors influencing on consumer purchasing intention. For this purpose, the proposed study designs a questionnaire and distributes it among 400 customers who have some experiences on purchasing home appliances in city of Tehran, Iran, recently. Cronbach alpha was calculated for all components of the survey and they were all well above the minimum acceptable level. We analyzed the data using structural equation modeling via LISREL and the results of this survey show that brand familiarity, brand trust, and perceived value have significant positive effects on consumers purchase intention.
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Journal: MSL | Year: 2013 | Volume: 3 | Issue: 7 | Views: 3042 | Reviews: 0

 
10.

The impact of social identity of brand on brand loyalty development Pages 1425-1434 Right click to download the paper Download PDF

Authors: Zohreh Dehdashti, Mehdi Jafarzadeh Kenari, Alireza Bakhshizadeh

DOI: 10.5267/j.msl.2012.03.020

Keywords: Brand identity, Brand loyalty, Brand trust, Dairy products

Abstract:
During the past few years, there have been increasing discussions on the impact of brand in business units. Many researchers have concluded that the best way to increase sales is to introduce the brand in society. In this study, we consider the impact of brand identity on increasing product loyalty in one of Iranian dairy products. The proposed study is implemented in city of Tehran by choosing 475 people. The proposed model is analyzed using structural equation model and factor analysis. The results indicate that there is a direct positive relationship between brand and loyalty and a powerful brand could help setup a long-term relationship between customer and firm, which leads to brand loyalty. In other words, brand identity influences perception value, customer satisfaction, brand trust while perception value influences customer satisfaction and brand trust. In addition, customer satisfaction influences brand trust, brand trust influences customer loyalty and finally brand identity indirectly influences customer loyalty.
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Journal: MSL | Year: 2012 | Volume: 2 | Issue: 4 | Views: 5602 | Reviews: 0

 

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